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AULA 1 ESTUDOS AVANÇADOS DE LÍNGUA INGLESA – COMPREENSÃO AUDITIVA E COMUNICAÇÃO ORAL Prof. Robson Ribeiro 2 INITIAL TALK Welcome to the Listening and Speaking Module in the Methodologies of Teaching English course. Speaking and listening is considered by many are two of the main aspects of language use, often regarded as the most crucial skills. As language professionals, we acknowledge that learning a language encompasses more than just these two skills. However, speaking and listening do occupy a significant amount of time in our classroom routine, even when not taught explicitly. These skills are not only valuable in their own right but also play an important role in helping learners acquire other language features. For instance, we introduce grammatical concepts through a listening activity or even use reinforce new vocabulary through a speaking task. Listening and speaking activities offer teachers a wide array of creative teaching activities. However, it is important to highlight that inadequate use of listening and speaking activities can impact students in a negative way if they lack appropriateness or neglect crucial subskills. After all, listening and speaking go beyond mere act of exchanging auditory messages. Sentences like "Can you listen to English?", for example, would sound rather unusual to a native speaker of English. Rather, one would expect questions like "Can you speak English?" or "I can speak English at an intermediate level." Reading and writing are relatively recent are artificial inventions that, although important for communication, do not capture all the details in speech. In contrast, listening should be viewed as just as significant as speaking, especially when acquiring a Second Language (L2). Some arguments suggest that for language learners, listening may even surpass speaking in importance because: • Students tend to listen more than they speak in the classroom; • Language users are exposed to diverse spoken English varieties; • Listening, as an input method, plays a crucial role in the acquisition of both native and second language. Throughout this module, we will delve into the processes of listening and comprehension, identify factors that hinder language users from understanding, and explore the different types of auditory experiences in communicative situations in and out of class. Our ultimate goal is to build an interactive model of listening comprehension. 3 CONTEXTUALIZING Language learners' skills were once categorized as either active or passive. In language education today, we tend to refer to those skills are productive and receptive: • Productive skills encompass speaking and writing (once “active” skills); • Receptive skills encompass listening and reading (once “passive” skills). While the terms active and passive have become less popular over the last two decades or so, their historical usage explains how skills are sometimes perceived by most even today. Such terminology implies a sense that the reader or listener is not fully involved in the communication process. Speaking and writing are regarded as active skills because they demand considerable effort from the user, requiring thoughtful consideration of what and how he wants to communicate the message. In contrast, reading and listening appear to require little to no effort; the listener or reader simply takes in the language, and comprehension seems to occur as if by magic. However, this perception is far from accurate. A proficient listener or reader is highly engaged in the process. This engagement is readily apparent on a surface level, where a listener demonstrates attentiveness through body language and verbal responses. On a deeper cognitive level, this engagement remains true. Listening and reading involve complex cognitive processes, and comprehension is essentially constructed within the listener's or reader's brain. When communication breakdowns occur, they may be due to environmental conditions, the speaker’s way of speaking or even the listener. In the communication process, the listener plays an essential role. THEME 1 –WHY IS LISTENING A CHALLENGE? Many learners are often concerned about their listening skills, particularly when comparing their performance in their L2 to that in their native language (L1). However, one might wonder why listening should be challenging if students already hear their native tongue effectively. If students have acquired the necessary listening skills in their L1, why do they still have a hard time listening to sound contrasts in an L2? 4 1.1 Vocabulary A fundamental reason why students often have a hard time with listening comprehension has to do with their vocabulary knowledge in the second language. When encountering an unfamiliar word, students have limited strategies at their disposal, apart from attempting to deduce its meaning. The challenge of vocabulary is further compounded by colloquial expressions or cultural references that may surpass the learner's language experience. 1.2 Chunking A basic sentence serves as the backbone of any text when one expresses themselves through writing. However, spoken communication often requires shorter units for effective comprehension. These units may correspond to clauses at times, but not always. Because we naturally speak in clusters or chunks, successful listening entails the ability to identify these meaningful units. Students frequently struggle because they attempt to understand entire sentences instead of focusing on the key separate components within each sentence. 1.3 Redundancy In our native language, we frequently employ word repetition or phrases which are often not essential for understanding. L1 listeners can manage this redundancy by concentrating on the core meaning and filtering out filler words (fillers). However, L2 learners often feel pressed to attend to each and every word. Moreover, we might initiate a sentence and then, midway through, drop it and start working on a new idea. This shift can be baffling for individuals listening in a second language who end up not know how to cope with this aspect. Nevertheless, the encouraging aspect is that once students become aware of redundancy, they can be trained to make use of it to their advantage. Redundancy can serve as a mechanism to "buy" time so they can process the essential information more effectively. THEME 2 – OTHER REASONS WHY LISTENING IS A CHALLENGE Now, let us explore what other factors contribute to the complexity of listening comprehension. 5 2.1 Phonological Reduction In a classroom setting, many learners struggle with listening tasks. However, a notable improvement in their performance can be observed when they simultaneously read a transcript while listening. One underlying reason for such improvement lies in the way words are reduced in everyday conversation. For instance, "Did you eat yet?" may sound more like "Djeetyet?" Besides, words can also undergo morphological reduction, such as contractions like 'I'm' or He’s. There is also syntactic reduction, evident when someone asks, "What time will you be home?" and the response is '12, perhaps.' 2.2 Distractions In an ideal scenario, one would pay full attention to the content they are attempting to comprehend. However, reality often presents distractions that hinder active listening. These distractions can be internal, like pondering responses, fatigue, or hunger, or external, such as poor telephone connections, background noise, or a musician playing lively and loudly at a bar. 2.3 Speaking Rate Nearly every language learner has encountered instances where speakers of the target language appear to speak too rapidly. Research suggests that no language has an inherent faster or slower pace than another, theyjust have different rhythmic patterns. This has to do with the way the syllables are organized in a language. Whereas English is considered to have a rhythmic pattern characterized by peaks and valleys (stress-time), Spanish is acknowledged for its syllable-timed one, where syllables have exhibit similar time duration. Regardless of the rhythmic type, speakers tend to speak more words per minute when they are reading than speaking. 2.4 Stress, Rhythm, and Intonation Effective listening goes beyond listening to language sounds. English's stress-timed nature occasionally requires the compression of numerous syllables into a confined space to maintain the language typical rhythm. 6 While intonational differences between Portuguese and English may be subtle, they hold significance. Moreover, word stress can appear arbitrary to many learners, particularly as written English lacks diacritics (accent marks) to indicate stress placement. 2.5 Interaction A good listener should also be a good speaker. One must respond to the speaker to demonstrate comprehension and facilitate further conversation. Even non-verbal responses, a facial expression can impact subsequent comprehension. Some educators might attempt to reduce these challenges in the classroom to help students concentrate on the act of listening alone. However, this approach can be counterproductive, considering that learners will inevitably face such challenges in real life contexts. Rather than diminishing them, the solution lies in embracing and teaching students how to surmount these challenges. It's important to note that not all these challenges will manifest in every listening scenario. To effectively address these challenges, we must consider the diverse listening tasks our students may encounter. THEME 3 –WHAT WE LISTEN TO While many learners equate language proficiency with the ability to engage in conversations, language users actually encounter various types of listening experiences in their daily lives. These distinct listening categories are displayed in the diagram below: Figure 1 – Diagram of listening types Source: Brown, 2001, p. 251. 7 Each of these listening types presents unique challenges. This will require distinct classroom approaches so they can be practiced and ultimately mastered. 3.1 Monologue: Planned Speeches, lectures, and news broadcasts are examples of Planned monologues. In such contexts, listeners must attentively follow long speeches without interruptions. These monologues share more similarities with written language than spontaneous spoken speech and are often recited verbatim from a written text. They lack features like redundancy or rephrasing, making them comparatively easier to understand. Nonetheless, the unbroken flow of information can overwhelm students, as the absence of redundancy leaves them with little or no time to process the input, leading to listening comprehension difficulties. 3.2 Monologue: Unplanned Anecdotes, jokes within conversations, spontaneous speeches, or lengthy explanations by a teacher are examples of unplanned monologues. These long monologues can pose difficulties to understands the speaker's thread of the argument. Features such as redundancy and hesitations, which are absent in planned monologues, can either help or hinder understanding, depending on the listener's perspective. 3.3 Dialogue: Interpersonal or Transactional Dialogues need at least two speakers and can be categorized as interpersonal or transactional following the goal of the conversation. Interpersonal dialogues aim to encourage, strengthen, or reinforce social connections. For instance, casual discussions about the weather typically (which is very common among British) serve as a means to convey politeness and demonstrate adherence to conversational norms. Transactional exchanges, by their turn, involve specific objectives or outcomes, often pertaining to the exchange of factual or propositional information. Examples include conversations in a store about product prices, negotiations between parents and children about curfew, or even teachers explaining grammatical concepts to students. 8 3.4 Dialogue: Familiar or Unfamiliar Both interpersonal and transactional dialogues may involve individuals who are either acquainted or unfamiliar with one another. In interactions with pre- existing relationships, shared knowledge levels tend to be higher. For instance, a conversation between a couple married for 20 years involves unique communication patterns, implicit meanings, and assumptions, with nuances that may elude outsiders. However, these features are not exclusive to long-term relationships; individuals who share common academic or work life, musical or movie genre preferences, may also leave certain details unspoken. Conversely, when speakers are unfamiliar, explicit communication becomes crucial to ensure comprehension. Such conversations often involve frequent checks for understanding, and language usage leans toward more explanatory expressions. THEME 4 – TV AND FILM Watching TV programs or films is another facet of listening that both students and educators often prioritize. Typically, these media sources feature dialogues that can fall into various categories – interpersonal or transactional, and familiar or unfamiliar. Consequently, it is tempting to assume that they accurately represent real-life speech and can be effectively used for classroom practice. However, upon closer examination of TV and film scripts, it becomes apparent that they bear more resemblance to planned monologues than to genuine ones. Such resemblance arises from the extensive hours of rehearsals by the actors as well as the rarity of features like redundancy, ungrammatical speech, or hesitations in their lines. Nonetheless, this does not imply that we should avoid the use of TV and films in the classroom. Instead, it underscores the importance of recognizing their limitations in reflecting authentic everyday speech patterns and acknowledges that their primary function is to prepare students for engaging with such media. 4.1 The Listening Process As previously mentioned, the listener actively participates in comprehending spoken language, regardless of the type of conversation. It is only natural to inquire about the specific activities the listener engages in during this process. 9 The straightforward response is that listeners focus on the various messages they receive and transform them into something meaningful to them. While this general explanation holds true, it does not provide teachers or students with a detailed understanding of the elements they should pay attention to. Furthermore, inabilities to pay attention are not the sole reasons for misunderstandings. Therefore, it is imperative to identify the different stages involved in understanding spoken discourse. This will allow us to pinpoint potential obstacles. In brief, we must gain insight into the processes underlying listening and meaning construction. THEME 5 – SOME TYPES OF PROCESSES In this segment, and as we conclude the current lesson, we will delve into an array of types of processes. 5.1 Top-Down Processing One approach to conceptualize how we handle information during listening is to envision it as a top-down process. In this framework, as depicted by Figure 2, we initiate the process by drawing upon our pre-existing knowledge of the world, the subject matter under discussion, and the genre. This framework is also described as 'schemata.' Figure 2 – Top-down process Source: Scrivener, 2005, p. 179. 10 The crucial point to note about schemata is that it works regardless of the specific content being listened to. We possess this knowledge beforehand, even before we start listening. During listening, we tap into this knowledgeto anticipate the type of information we might encounter and subsequently cross-reference what we hear with our predictions. To validate our predictions, we assess the entire text as a whole. We ask questions such as, 'Does it align with the expected genre?', 'Is the message I hear in conformity with my understanding of the world?' and 'Was I accurate in predicting the topic?' To ascertain the accuracy of our predictions, it is imperative to listen not only to the entire text but also to more extensive sections of text, complete sentences, chunks, individual words, and even individual sounds or phonemes. However, when employing top-down processes, our focus centers primarily on the larger elements at the top of the pyramid. 5.2 Bottom-Up Processing The top-down approach can be criticized when one asks how a person can understand a piece of text without attending to the individual sounds that constitute words, which in turn form chunks and sentences? This critique is valid. The alternative approach is to consider the bottom-up process. In this model, we listen to individual sounds to construct words, which are subsequently assembled into chunks, sentences, and ultimately the entire text. The complete text then informs the listener about the genre, topic, and shapes the listener's worldview. 5.3 Processes in Action It was once believed that a bottom-up approach was the sole means of understanding both written and spoken language. However, spoken language unfolds too swiftly to construct meaning methodically. In the real world, we employ a blend of both processes concurrently. We draw upon our schemata to anticipate what we are about to hear while simultaneously listening to individual sounds. These processes happen so rapidly within the listener's mind that he is not even fully aware of it. Nonetheless, our listening approach is not uniform; certain real- world tasks may lean more toward top-down processes, while others may require more bottom-up processes. 11 For example, an authentic task that relies on top-down processes might involve listening to a friend retell a wedding story. Given your general knowledge of wedding events and expectations, you would listen for information that either corroborates or contradicts your predictions, rather than meticulously parsing every word for intricate details. Conversely, a real-world activity demanding more bottom-up processes could entail receiving guidance from a friend while attempting a complex internet task. In such a scenario, you would need to listen attentively to each word to avoid errors. 5.4 Learner Processes In the real world, both bottom-up and top-down models coexist to make listening comprehension easier, with the emphasis on one or the other varying depending on the task. However, language learners may not always possess the same ease or willingness to employ both systems concurrently. Evidence suggests that students often focus more on individual sounds and words, potentially leading to challenges in processing excessive information and end up struggling when dealing with unfamiliar words and neglecting contextual cues. CONCLUSION Listening, alongside speaking, is frequently regarded as an essential aspect of language use. The listening skills developed in our L1 do not transfer automatically to a second language due to neurological reasons. Hence, students must develop, and educators must teach listening skills. Before effectively teach listening skills, it is imperative to acknowledge the challenges language learners encounter when deciphering spoken language. These challenges entail understanding new patters of rhythm, intonation, and reduced forms, which are specific to listening casual speech, as well as more general issues such as a lack of lexical knowledge in the target language, along with other language skills. Additionally, aside from the reasons that make listening challenging, we must consider the various text types our students may encounter. In this session, we examined the distinctions between planned and unplanned monologues and how familiarity can influence interpersonal or transactional dialogues. 12 Ultimately, having a model for comprehending the listener's mental processes is crucial to achieving understanding. While there is a consensus that a combination of top- down and bottom-up processing occurs, the precise nature of this process remains somewhat enigmatic. 13 REFERÊNCIAS COMMON listening challenges. Chandler-Gilbert Community College. Available in: . Retrieved: 2 nov. 2023. MORLEY, C. Listening: Top-down and bottom-up. 2007. Available in: . Retrieved: 2 nov. 2023. TENNANT, A. Listening matters: top-down and bottom-up listening. 2007. Available in: . Retrieved: 2 nov. 2023.