Baixe o app para aproveitar ainda mais
Prévia do material em texto
� �(1*(1+$5,$�'(�86$%,/,'$'( 6LPXODGR��&&7����B60B�������������9��� �92/7$5 $OXQR�D���('8$5'2�'(�0285$�52'5,*8(6 0DWUtFXOD�������������� 'HVHPSHQKR������GH���� 'DWD�����������������������)� � �D�4XHVWmR��5HI���������������� 3RQWRV������������ 2� HPSUHJR� GDV� FRUHV� VHUYH� SDUD� FRPXQLFDU� VLJQLILFDGRV� QDV� ,QWHUIDFHV� +XPDQR�&RPSXWDGRU� WUDQVPLWLQGR� LQIRUPDo}HV� FKDPDQGR�D�DWHQomR��FRQWUDVWDQGR�H�DVVRFLDQGR�RV�REMHWRV�GH�LQWHUDomR�� 'HVVD�IRUPD��D�FRU�BBBBBBBBBBBBBBBB�GHYH�VHU�XWLOL]DGD�SDUD�DGYHUWrQFLD��WHVWH�H�OHQWLGmR� (VFROKD�D�RSomR�TXH�SUHHQFKD�D�ODFXQD� YHUGH � YHUPHOKD ODUDQMD D]XO � DPDUHOD � �D�4XHVWmR��5HI���������������� 3RQWRV������������ 2� HPSUHJR� GDV� FRUHV� VHUYH� SDUD� FRPXQLFDU� VLJQLILFDGRV� QDV� ,QWHUIDFHV� +XPDQR�&RPSXWDGRU� WUDQVPLWLQGR� LQIRUPDo}HV� FKDPDQGR�D�DWHQomR��FRQWUDVWDQGR�H�DVVRFLDQGR�RV�REMHWRV�GH�LQWHUDomR�� 'HVVD�IRUPD��D�FRU�BBBBBBBBBBBBBBBB�GHYH�VHU�XWLOL]DGD�SDUD�LQDWLYLGDGH�H�QHXWUDOLGDGH� (VFROKD�D�RSomR�TXH�SUHHQFKD�D�ODFXQD� ODUDQMD DPDUHOD � FLQ]D YHUGH YHUPHOKD � �D�4XHVWmR��5HI���������������� 3RQWRV������������ 2� HPSUHJR� GDV� FRUHV� VHUYH� SDUD� FRPXQLFDU� VLJQLILFDGRV� QDV� ,QWHUIDFHV� +XPDQR�&RPSXWDGRU� WUDQVPLWLQGR� LQIRUPDo}HV� FKDPDQGR�D�DWHQomR��FRQWUDVWDQGR�H�DVVRFLDQGR�RV�REMHWRV�GH�LQWHUDomR�� 'HVVD�IRUPD��D�FRU�BBBBBBBBBBBBBBBB�GHYH�VHU�XWLOL]DGD�SDUD�IULR��iJXD��FpX�H�FDOPD� (VFROKD�D�RSomR�TXH�SUHHQFKD�D�ODFXQD� DPDUHOD ODUDQMD � D]XO YHUPHOKD YHUGH � �D�4XHVWmR��5HI���������������� � �D�4XHVWmR��5HI���������������� 3RQWRV������������ $�PHOKRU�GHILQLomR�SDUD�$YDOLDo}HV�+HXUtVWLFDV�p" � 6LPXODomR�GH�XPD�VLWXDomR�UHDO�GH�WUDEDOKR��HP�FDPSR�RX�HP�ODERUDWyULR��GD�TXDO�SDUWLFLSDP�XVXiULRV UHSUHVHQWDWLYRV�GD�SRSXODomR�DOYR�GR�VLVWHPD�FRP�R�REMHWLYR�GH�UHYHODU�SUREOHPDV�OLJDGRV�D�XWLOL]DomR�UHDO�GR VLVWHPD�H�REWHU�GDGRV�REMHWLYRV�VREUH�D�SURGXWLYLGDGH�QD�LQWHUDomR� &RQMXQWRV�GH�RSHUDo}HV�GD�XPD�WDUHID�UHDO�TXH��GXUDQWH�XPD�VLPXODomR�FRP�R�VLVWHPD�VHUmR�UHDOL]DGRV�SRU XPD�DPRVWUD�GH�XVXiULRV�DOYR�GR�DSOLFDWLYR� � $QiOLVH�GH�FRQIRUPLGDGH�GR�VLVWHPD�IDFH�D�SDGU}HV�GH�TXDOLGDGH�GHILQLGRV�SHOR�DYDOLDGRU� &RQIURQWR�HQWUH�DV�OyJLFDV�GH�RSHUDomR�GR�3URMHWLVWD�H�GH�XP�8VXiULR�1RYDWR� ,QVSHomR�GD�FRQIRUPLGDGH�GR�VRIWZDUH�D�UHTXLVLWRV�SURSRVWRV�SRU�SDGU}HV�GH�TXDOLGDGH�H[SOtFLWRV�SDUD�LQWHUIDFHV KXPDQR�FRPSXWDGRU� � �D�4XHVWmR��5HI���������������� 3RQWRV������������ $VVLQDOH�D�DOWHUQDWLYD�TXH�UHSUHVHQWD�R�PHOKRU�FRQFHLWR�SDUD�$FHVVLELOLGDGH" 6H�UHIHUH�j�SUiWLFD�GH�ID]HU�ZHEVLWHV�TXH�SRVVDP�VHU�XWLOL]DGRV�HP�FRPSXWDGRUHV�FRP�VLVWHPD�RSHUDFLRQDO DEHUWR� � 6H�UHIHUH�j�SUiWLFD�GH�ID]HU�ZHEVLWHV�TXH�SRVVDP�VHU�XWLOL]DGRV�SRU�TXDOTXHU�WLSR�GH�SHVVRD��VHMDP�SRUWDGRUHV GH�GHILFLrQFLD�RX�QmR� 6H�UHIHUH�j�FDUDFWHUtVWLFD�GH�XP�ZHEVLWH�VHU�DFHVVtYHO�HP�TXDOTXHU�VLVWHPD�RSHUDFLRQDO� 6H�UHIHUH�j�FDUDFWHUtVWLFD�GH�XP�ZHEVLWH�VHU�DFHVVtYHO�HP�TXDOTXHU�QDYHJDGRU�RX�EURZVHU� 6H�UHIHUH�j�FDUDFWHUtVWLFD�GH�XP�ZHEVLWH�HVWDU�DFHVVtYHO����KV�SRU�GLD� � �D�4XHVWmR��5HI���������������� 3RQWRV������������ 2� HPSUHJR� GDV� FRUHV� VHUYH� SDUD� FRPXQLFDU� VLJQLILFDGRV� QDV� ,QWHUIDFHV� +XPDQR�&RPSXWDGRU� WUDQVPLWLQGR� LQIRUPDo}HV� FKDPDQGR�D�DWHQomR��FRQWUDVWDQGR�H�DVVRFLDQGR�RV�REMHWRV�GH�LQWHUDomR�� 'HVVD�IRUPD��D�FRU�BBBBBBBBBBBBBBBB�GHYH�VHU�XWLOL]DGD�SDUD�YDORU�OLPLWH�H�UDGLDomR� (VFROKD�D�RSomR�TXH�SUHHQFKD�D�ODFXQD� D]XO YHUPHOKD � DPDUHOD � ODUDQMD YHUGH � �D�4XHVWmR��5HI���������������� 3RQWRV������������ 2V�BBBBBBBBBBBBBBBBB�VmR�GHILQLGRV�FRPR�REMHWRV�GH�VRIWZDUH�FRP�UHFXUVRV�SDUD�JHUDU�XPD�VpULH�GH�LPDJHQV�H�UHDJLU�FRQIRUPH DV�Do}HV�GRV�XVXiULRV�VREUH�HVWDV�LPDJHQV� (VFROKD�D�RSomR�TXH�SUHHQFKD�D�ODFXQD� EORFRV�GH�LQWHUDomR � REMHWRV�GH�LQWHUDomR DUTXpWLSRV�GH�LQWHUDomR VRIWZDUHV�GH�LQWHUDomR MRJRV�GH�LQWHUDomR � �D�4XHVWmR��5HI���������������� 3RQWRV������������ � �D�4XHVWmR��5HI���������������� 3RQWRV������������ 4XDO�GDV�DOWHUQDWLYDV�DEDL[R�GHVFUHYH�D�IXQomR�GDV�WpFQLFDV�GH�DYDOLDomR�GH�HUJRQRPLD" $XPHQWDU�D�FDSDFLGDGH�GH�SURFHVVDPHQWR�GRV�GLVSRVLWLYRV�GH�KDUGZDUH� �$FHOHUDU�R�SURFHVVR�GH�GHVHQYROYLPHQWR�GH�VRIWZDUH��HVWUXWXUDV�GH�GDGRV��DOJRULWPRV��HWF��� $QDOLVDU�VRPHQWH�DV�KHXUtVWLFDV�GH�1LHOVHQ� � 'LDJQRVWLFDU�H�VH�EDVHDU�HP�YHULILFDo}HV�H�LQVSHo}HV�GH�DVSHFWRV�HUJRQ{PLFRV�GDV�LQWHUIDFHV�TXH�SRVVDP�FRORFDU�VH�FRPR XP�SUREOHPD�DR�XVXiULR�GXUDQWH�VXD�LQWHUDomR�FRP�R�VLVWHPD� 0LQLPL]DU�D�HILFiFLD�QD�XWLOL]DomR�GH�VRIWZDUHV� � �D�4XHVWmR��5HI���������������� 2�XVDJH�FHQWHUHG�GHVLJQ�p�XPD�PHWRGRORJLD�VLVWHPiWLFD�TXH�ID]�XVR�GH�PRGHORV�DEVWUDWRV�SDUD�FULDU�XP�VLVWHPD SHTXHQR�H�VLPSOHV�TXH�DSRLH�WRWDO�H�GLUHWDPHQWH�DV�WDUHIDV�TXH�RV�XVXiULRV�SUHFLVDP�H[HFXWDU�QD�DSOLFDomR��(VVD PHWRGRORJLD�SRVVXL�WUrV�HWDSDV�IXQGDPHQWDLV��4XDLV�VmR�HVVDV�HWDSDV"�([SOLTXH�DV�GHWDOKDGDPHQWH� 6XD�5HVSRVWD� &RPSDUH�FRP�D�VXD�UHVSRVWD��(WDSD����3DSpLV�GH�XVXiULRV��UHSUHVHQWDP�XP�WLSR�GH�UHODomR�TXH�RV�XVXiULRV�SRGHP PDQWHU�FRP�D�DSOLFDomR��(WDSD����0RGHOR�GH�WDUHIDV��p�IRUPDGR�SRU�XP�FRQMXQWR�GH�FDVRV�GH�WDUHID�H�XP�PDSD�GH�VXDV LQWHU�UHODo}HV��(WDSD����0RGHOR�GH�FRQWH~GR��UHSUHVHQWD�D�LQWHUIDFH�LQGHSHQGHQWH�GH�VXD�DSDUrQFLD�RX�FRPSRUWDPHQWR� � ��D�4XHVWmR��5HI���������������� 2�WHUPR�WHFQRORJLD�DVVLVWLYD�UHIHUH�VH�D�TXDOTXHU�WHFQRORJLD�XWLOL]DGD�SRU�LQGLYtGXRV�FRP�GHILFLrQFLDV�SDUD�DMXGi�ORV�QD UHDOL]DomR�GH�WDUHIDV�TXH�VHULDP�PDLV�GLItFHLV��RX�DWp�LPSRVVtYHLV��VHP�R�DX[tOLR�GDV�PHVPDV��$V�WHFQRORJLDV�DVVLVWLYDV SRGHP�LQFOXLU�GHVGH�GLVSRVLWLYRV�SDUD�PRELOLGDGH��FRPR�DQGDGRUHV�H�FDGHLUDV�GH�URGDV��DWp�KDUGZDUH��VRIWZDUH�H SHULIpULFRV�TXH�DMXGDP�DV�SHVVRDV�D�FRPSHQVDUHP�VXDV�GHILFLrQFLDV�QR�DFHVVR�DRV�FRPSXWDGRUHV�RX�RXWUDV�WHFQRORJLDV� &LWH�RV�WLSRV�GH�QHFHVVLGDGHV�HVSHFLDLV�TXH�QHFHVVLWDP�GH�XPD�DWHQomR�HVSHFLDO�GH�DFHVVLELOLGDGH�SDUD�D�ZHE� ([HPSOLILTXH� 6XD�5HVSRVWD��'HILFLrQFLD�YLVXDO��DXGLWLYD�H�PRWRUD��8P�H[HPSOR�GH�GHILFLrQFLD�YLVXDO�p�XPD�VHQKRUD�FRP�GLILFXOGDGH�GH HQ[HUJDU��WHPRV�TXH�SHUPLWLU�R�DXPHQWR�GD�IRQWH�SDUD�HVVD�XVXiULD� &RPSDUH�FRP�D�VXD�UHVSRVWD��$V�QHFHVVLGDGHV�HVSHFLDLV�TXH�QHFHVVLWDP�GH�DFHVVLELOLGDGH�SDUD�D�ZHE�VmR��SUREOHPDV YLVXDLV��DXGLWLYRV��PRWRUHV�H�FRJQLWLYRV��&RPR�H[HPSOR��SRGH�VH�FLWDU�XPD�SHVVRD�FRP�PRYLPHQWRV�GH�PmR�OLPLWDGRV SRGH�UHFRUUHU�D�XP�WHFODGR�FRP�WHFODV�PDLRUHV�RX�D�XP�PRXVH�HVSHFLDO�SDUD�LQWHUDJLU�FRP�XP�FRPSXWDGRU� �92/7$5��������� 3HUtRGR�GH�QmR�YLVXDOL]DomR�GD�SURYD��GHVGH�DWp�� � � � �(1*(1+$5,$�'(�86$%,/,'$'( 6LPXODGR��&&7����B60B�������������9��� �92/7$5 $OXQR�D���('8$5'2�'(�0285$�52'5,*8(6 0DWUtFXOD�������������� 'HVHPSHQKR������GH���� 'DWD�����������������������)LQDOL]DGD� � �D�4XHVWmR��5HI���������������� 3RQWRV������������ 2�IOX[R�GH�XVDELOLGDGH�GHILQH�XP�BBBBBBBBBBBBBBB�RQGH�VH�DQDOLVD�R�SUREOHPD��GHILQH�BBBBBBBBBBBBBBB��GHVHQKD VROXo}HV�H�DYDOLD�RV�UHVXOWDGRV�EXVFDQGR�D�YHULILFDomR�GDV�PHWDV�GHILQLGDV� � HVFRSR��SURMHWR� � FLFOR�GH�DWLYLGDGHV��PHWDV�GH�XVDELOLGDGH� HVFRSR��R�FLFOR�GH�DWLYLGDGHV� SURMHWR��PHWDV�GH�XVDELOLGDGH� SURMHWR��R�PRGHOR� � �D�4XHVWmR��5HI���������������� 3RQWRV������������ $V�DWLYLGDGHV�GH�SODQHMDPHQWR��FRQWUROH��DQiOLVH�GH�FRQWH[WR�GH�XVR��GHILQLomR�GDV�IXQo}HV�GR�SURGXWR��SURWRWLSDomR�GH UHTXLVLWRV�GH�LQWHUIDFH��GHILQLomR�GH�UHTXLVLWRV�H�PHWDV�GH�XVDELOLGDGH��UHYLVmR�GD�DQiOLVH�GH�XVDELOLGDGH��GHILQLomR�GR HVWLOR�GH�LQWHUDomR��GHVHQKR�GD�LQWHUDomR��UHYLVmR�GR�GHVHQKR�GD�LQWHUDomR��DYDOLDomR�GH�XVDELOLGDGH�H�EDODQoR�ILQDO� UHIHUHP�VH�DR�BBBBBBBBBBBBBBB� � WHVWH�GH�XVDELOLGDGH SURMHWR�GH�XVDELOLGDGH HVTXHPD�GH�XVDELOLGDGH HVFRSR�GH�XVDELOLGDGH � IOX[R�GH�XVDELOLGDGH � �D�4XHVWmR��5HI���������������� 3RQWRV������������ $�HQJHQKDULD�GH�XVDELOLGDGH�WHP�SRU�REMHWLYR�RIHUHFHU�BBBBBBBBBBBBBBB�H�BBBBBBBBBBBBBBB�TXH�SRVVDP�VHU�XWLOL]DGDV VLVWHPDWLFDPHQWH�SDUD�DVVHJXUDU�XP�DOWR�JUDX�GH�XVDELOLGDGH�GD�LQWHUIDFH�GH�SURJUDPDV�GH�FRPSXWDGRU� � GRFXPHQWRV��IHUUDPHQWDV � WpFQLFDV��PpWRGRV IHUUDPHQWDV��SURFHVVRV IHUUDPHQWDV��GRFXPHQWRVSURFHVVRV��PpWRGRV � �D�4XHVWmR��5HI���������������� 3RQWRV������������ (P�UHODomR�DRV�REMHWRV�GH�LQWHUDomR�GH�LQWHUIDFH��DVVRFLH�DV�FROXQDV�� ����-DQHOD� ����3DLQHO�GH�&RQWUROH� ����7HOD� ����&DL[D�GH�'LiORJR� ����2EMHWR�FRPSRVWR�TXH�IRUQHFH�DR�XVXiULR�XP�FHQiULR�DGHTXDGR��HP�WHUPRV�GRV�GLIHUHQWHV�WLSRV�GH�PRVWUDGRUHV��GH FRQWUROHV�H�GH�FRPDQGRV�QHFHVViULRV�SDUD�D�UHDOL]DomR�GH�VXD�DomR�RX�WDUHID�� ����'HYH�SRVVXLU�XP�WtWXOR�~QLFR��FXUWR�H�VLJQLILFDWLYR�ORFDOL]DGR�HP�VXD�EDUUD�VXSHULRU��FHQWUDGR�RX�DOLQKDGR�SHOD HVTXHUGD�� ����3RGHP�VHU�PRGDO�RX�QmR�PRGDO�� ����5HSUHVHQWD�D�UHXQLmR�GH�MDQHODV�H�FDL[DV�GH�GLiORJR�GH�GLYHUVRV�SURJUDPDV�DSOLFDWLYRV�� $�VHTrQFLD�FRUUHWD�p� � ������������� ������������� � ������������� ������������� ������������� � �D�4XHVWmR��5HI���������������� 3RQWRV������������ 2EVHUYH�DV�UHFRPHQGDo}HV�DEDL[R�� ,���2�WtWXOR�GHYH�WUDQVPLWLU�R�TXH�HOH�UHSUHVHQWD�H�VHU�GLVWLQWR�GH�RXWURV�WtWXORV�� ,,���([SOLFLWDU�DV�UHJUDV�GH�FRQWUDomR�RX�GH�DEUHYLDomR�� ,,,���8WLOL]DU�0�SDUD�PDVFXOLQR�H�)�SDUD�IHPLQLQR�HP�YH]�GH���H���� $V�UHFRPHQGDo}HV�DFLPD�VH�UHIHUHP�DR�&ULWpULR�GH� � &RPSDWLELOLGDGH *HVWmR�GH�HUURV $GDSWDELOLGDGH &RQWUROH�([SOtFLWR � 6LJQLILFDGR�GRV�&yGLJRV�H�'HQRPLQDo}HV � �D�4XHVWmR��5HI���������������� 3RQWRV������������ 8VR�H[FHVVLYR�GH�YtGHRV��LPDJHQV�H�FRUHV�QD�FRPSRVLomR�GH�XP�ZHEVLWH��(VWH�p�XP�SUREOHPD�FOiVVLFR�QD�(QJHQKDULD�GH 8VDELOLGDGH��2�SUREOHPD�FLWDGR�HVWi�DVVRFLDGR�DR�FRQFHLWR�GH� � 1DYHJDomR 6RIWZDUH ,QWHUIDFH � 5HFXUVRV�0XOWLPtGLD 7HFQRORJLD � �D�4XHVWmR��5HI���������������� 3RQWRV������������ 2V�3UREOHPDV�GH�8VDELOLGDGH�VmR�FODVVLILFDGRV�HP�TXDWUR�SHUVSHFWLYDV��6mR�HODV� � 3HUVSHFWLYD�GD�QDWXUH]D��3HUVSHFWLYD�GR�SURMHWR��3HUVSHFWLYD�GD�WDUHID�H�3HUVSHFWLYD�GR�XVXiULR� 3HUVSHFWLYD�GD�QDWXUH]D��3HUVSHFWLYD�GD�WDUHID��3HUVSHFWLYD�GR�REMHWR�H�3HUVSHFWLYD�GR�XVXiULR� 3HUVSHFWLYD�GD�QDWXUH]D��3HUVSHFWLYD�GH�LQWHUIDFH��3HUVSHFWLYD�GR�SURMHWR�H�3HUVSHFWLYD�GR�XVXiULR� 3HUVSHFWLYD�GD�QDWXUH]D��3HUVSHFWLYD�GH�LQWHUIDFH��3HUVSHFWLYD�GR�SURMHWR�H�3HUVSHFWLYD�GR�REMHWR� 3HUVSHFWLYD�GH�LQWHUIDFH��3HUVSHFWLYD�GH�REMHWR��3HUVSHFWLYD�GD�WDUHID�H�3HUVSHFWLYD�GR�SURMHWR� � �D�4XHVWmR��5HI���������������� 3RQWRV������������ $QDOLVH�RV�LWHQV�DEDL[R�� ,���3URWHomR�FRQWUD�HUURV��&RUUHomR�GH�HUURV�H�4XDOLGDGH�GDV�PHQVDJHQV�GH�HUUR�VmR�VXE�FULWpULRV�GR�&ULWpULR�GH�*HVWmR GH�HUURV�� ,,���2�&ULWpULR�GH�+RPRJHQHLGDGH�GL]�UHVSHLWR�jV�FDUDFWHUtVWLFDV�OH[LFDLV�GDV�LQIRUPDo}HV�DSUHVHQWDGDV�QD�WHOD�TXH SRVVDP�GLILFXOWDU�RX�IDFLOLWDU�D�OHLWXUD�GHVWD�LQIRUPDomR�� ,,,���$�%UHYLGDGH�p�XP�VXE�FULWpULR�GR�&ULWpULR�&DUJD�GH�WUDEDOKR�TXH�GL]�UHVSHLWR�j�FDUJD�GH�WUDEDOKR�SHUFHSWLYD�H FRJQLWLYD��WDQWR�SDUD�HQWUDGDV�H�VDtGDV�LQGLYLGXDLV��TXDQWR�SDUD�FRQMXQWRV�GH�HQWUDGDV�� ,9���$�DGDSWDELOLGDGH�GH�XP�VLVWHPD�GL]�UHVSHLWR�D�VXD�FDSDFLGDGH�GH�UHDJLU�FRQIRUPH�R�FRQWH[WR��H�FRQIRUPH�DV QHFHVVLGDGHV�H�SUHIHUrQFLDV�GR�XVXiULR�� (VWmR�FRUUHWRV�RV�LWHQV� � ,�H�,,, � ,��,,,�H�,9 ,,��,,,�H�,9 ,,,�H�,9 ,��,,�H�,,, � �D�4XHVWmR��5HI���������������� 2V�FULWpULRV�HUJRQ{PLFRV��FRQGXomR��FDUJD�GH�WUDEDOKR��FRQWUROH�H[SOtFLWR��DGDSWDELOLGDGH��JHVWmR�GH�HUURV��FRQVLVWrQFLD� VLJQLILFDGR�GH�FyGLJR�H�FRPSDWLELOLGDGH��UHSUHVHQWDP�XP�FRQMXQWR�GH�TXDOLGDGHV�TXH�DV�LQWHUIDFHV�GHYHP�DSUHVHQWDU� ([SOLTXH�GHWDOKDGDPHQWH�GRLV�GHVVHV�DVSHFWRV��D�DGDSWDELOLGDGH�H�D�FRPSDWLELOLGDGH� 6XD�5HVSRVWD� &RPSDUH�FRP�D�VXD�UHVSRVWD��$GDSWDELOLGDGH��5HIHUH�VH�j�IDFLOLGDGH�GH�DGDSWDomR�GD�DSOLFDomR�DR�FRQWH[WR�H�jV H[LJrQFLDV�H�SUHIHUrQFLDV�GR�XVXiULR��&RPSDWLELOLGDGH��$YDOLD�D�DGHTXDomR�GD�WDUHID�DR�XVXiULR�H�D�DGHTXDomR�GDV DSOLFDo}HV�D�VHXV�SURSyVLWRV� � ��D�4XHVWmR��5HI���������������� 2V�PRPHQWRV�GH�SDUDGD�RFDVLRQDGRV�SRU�HUURV�UHSUHVHQWDP�VLWXDo}HV�QDV�TXDLV�R�XVXiULR�HVWi�FRP�DOJXP�WLSR�GH SUREOHPD��'HYH�VH�EXVFDU�VHPSUH�TXH�SRVVtYHO��RSRUWXQLGDGHV�SDUD�DMXGDU�R�XVXiULR�D�FRPSUHHQGHU�PHOKRU�R�VLVWHPD� (VVD�DVVHUWLYD�p�FRUUHVSRQGHQWH�D�KHXUtVWLFD��H[LED�PHQVDJHQV�GH�HUURV�FODUDV���([SOLTXH�R�TXH�HVVD�KHXUtVWLFD�HQIDWL]D� 6XD�5HVSRVWD� &RPSDUH�FRP�D�VXD�UHVSRVWD��$�KHXUtVWLFD��H[LED�PHQVDJHQV�GH�HUURV�FODUDV��EXVFD�TXH�DV�PHQVDJHQV�GH�HUURV�VHMDP HVFULWDV�GH�IRUPD�FODUD�H�HYLWDU�FyGLJRV�REVFXURV�SDUD�R�XVXiULR��REMHWLYDQGR�VHU�SUHFLVDV�VLQDOL]DQGR�H[DWDPHQWH�R�HUUR SDUD�TXH�VH�SRVVD�DX[LOLDU�R�XVXiULR�D�UHVROYHU�FHUWR�SUREOHPD� �92/7$5���������� 3HUtRGR�GH�QmR�YLVXDOL]DomR�GD�SURYD��GHVGH�DWp�� � � � �(1*(1+$5,$�'(�86$%,/,'$'( 6LPXODGR��&&7����B60B�������������9��� �92/7$5 $OXQR�D���('8$5'2�'(�0285$�52'5,*8(6 0DWUtFXOD�������������� 'HVHPSHQKR������GH���� 'DWD�����������������������)LQDOL]DGD� � �D�4XHVWmR��5HI���������������� 3RQWRV������������ $�DWLYLGDGH�GH�DQiOLVH�GH�FRQWH[WR�GH�XVR�GR�IOX[R�GH�XVDELOLGDGH��TXH�VH�GHVGREUD�HP�XP�VXE�IOX[R��YLVD�XPD FDUDFWHUL]DomR�GR�FRQWH[WR�RQGH�R�BBBBBBBBBBBBBBB�HP�SHUVSHFWLYD�VHUi�XWLOL]DGR��(VVH�FRQWH[WR�FRPSUHHQGH�RV XVXiULRV��DV�WDUHIDV�SRU�HOHV�UHDOL]DGDV�H�BBBBBBBBBBBBBBB�FRQFRUUHQWHV� � SURGXWR��SURGXWRV SURFHVVR��SURFHVVRV SURMHWR��SURMHWRV SURFHVVR��SURMHWRV SURFHVVR��SURGXWRV � �D�4XHVWmR��5HI���������������� 3RQWRV������������ 5HIHUH�VH�DRV�PHLRV�GLVSRQtYHLV�SDUD�DFRQVHOKDU��RULHQWDU��LQIRUPDU��H�FRQGX]LU�R�XVXiULR�QD�LQWHUDomR�FRP�R FRPSXWDGRU��(VWH�FRQFHLWR�HVWi�DVVRFLDGR�D�TXDO�&ULWpULR�GH�(UJRQ{PLFR�GH�8VDELOLGDGH" � $GDSWDELOLGDGH &RQWUROH�([SOtFLWR +RPRJHQHLGDGH � &RQGXomR &DUJD�GH�7UDEDOKR � �D�4XHVWmR��5HI���������������� 3RQWRV������������ $�(QJHQKDULD�GH�8VDELOLGDGH�YLVD�R�BBBBBBBBBBBBBBB�GD�LQWHUDomR�HQWUH�R�XVXiULR�H�BBBBBBBBBBBBBBB� � HVWDEHOHFLPHQWR��D�GRFXPHQWDomR GHVHQYROYLPHQWR��D�GRFXPHQWDomR � GHVHQYROYLPHQWR��RV�VLVWHPDV�LQIRUPDWL]DGRV DQDOLVWD��R�SURJUDPDGRU DQDOLVWD��RV�VLVWHPDV�LQIRUPDWL]DGRV � �D�4XHVWmR��5HI���������������� 3RQWRV������������ 5HIHUH�VH�j�IRUPD�QD�TXDO�DV�HVFROKDV�QD�FRQFHSomR�GD�LQWHUIDFH�VmR�FRQVHUYDGDV�LGrQWLFDV�HP�FRQWH[WRV�LGrQWLFRV��H GLIHUHQWHV�SDUD�FRQWH[WRV�GLIHUHQWHV��(VWH�FRQFHLWR�HVWi�DVVRFLDGR�D�TXDO�&ULWpULR�(UJRQ{PLFR�GH�8VDELOLGDGH" � &RQGXomR &RQWUROH�([SOtFLWR &DUJD�GH�7UDEDOKR $GDSWDELOLGDGH � +RPRJHQHLGDGH � �D�4XHVWmR��5HI���������������� 3RQWRV������������ $�PHOKRU�GHILQLomR�SDUD�$YDOLDo}HV�+HXUtVWLFDV�p" � $QiOLVH�GH�FRQIRUPLGDGH�GR�VLVWHPD�IDFH�D�SDGU}HV�GH�TXDOLGDGH�GHILQLGRV�SHOR�DYDOLDGRU� &RQMXQWRV�GH�RSHUDo}HV�GD�XPD�WDUHID�UHDO�TXH��GXUDQWH�XPD�VLPXODomR�FRP�R�VLVWHPD�VHUmR�UHDOL]DGRV�SRU XPD�DPRVWUD�GH�XVXiULRV�DOYR�GR�DSOLFDWLYR� 6LPXODomR�GH�XPD�VLWXDomR�UHDO�GH�WUDEDOKR��HP�FDPSR�RX�HP�ODERUDWyULR��GD�TXDO�SDUWLFLSDP�XVXiULRV UHSUHVHQWDWLYRV�GD�SRSXODomR�DOYR�GR�VLVWHPD�FRP�R�REMHWLYR�GH�UHYHODU�SUREOHPDV�OLJDGRV�D�XWLOL]DomR�UHDO�GR VLVWHPD�H�REWHU�GDGRV�REMHWLYRV�VREUH�D�SURGXWLYLGDGH�QD�LQWHUDomR� &RQIURQWR�HQWUH�DV�OyJLFDV�GH�RSHUDomR�GR�3URMHWLVWD�H�GH�XP�8VXiULR�1RYDWR� ,QVSHomR�GD�FRQIRUPLGDGH�GR�VRIWZDUH�D�UHTXLVLWRV�SURSRVWRV�SRU�SDGU}HV�GH�TXDOLGDGH�H[SOtFLWRV�SDUD�LQWHUIDFHV KXPDQR�FRPSXWDGRU� � �D�4XHVWmR��5HI���������������� 3RQWRV������������ $VVLQDOH�D�DOWHUQDWLYD�TXH�UHSUHVHQWD�R�PHOKRU�FRQFHLWR�SDUD�$FHVVLELOLGDGH" � 6H�UHIHUH�j�FDUDFWHUtVWLFD�GH�XP�ZHEVLWH�HVWDU�DFHVVtYHO����KV�SRU�GLD� � 6H�UHIHUH�j�SUiWLFD�GH�ID]HU�ZHEVLWHV�TXH�SRVVDP�VHU�XWLOL]DGRV�SRU�TXDOTXHU�WLSR�GH�SHVVRD��VHMDP�SRUWDGRUHV GH�GHILFLrQFLD�RX�QmR� 6H�UHIHUH�j�SUiWLFD�GH�ID]HU�ZHEVLWHV�TXH�SRVVDP�VHU�XWLOL]DGRV�HP�FRPSXWDGRUHV�FRP�VLVWHPD�RSHUDFLRQDO DEHUWR� 6H�UHIHUH�j�FDUDFWHUtVWLFD�GH�XP�ZHEVLWH�VHU�DFHVVtYHO�HP�TXDOTXHU�VLVWHPD�RSHUDFLRQDO� 6H�UHIHUH�j�FDUDFWHUtVWLFD�GH�XP�ZHEVLWH�VHU�DFHVVtYHO�HP�TXDOTXHU�QDYHJDGRU�RX�EURZVHU� � �D�4XHVWmR��5HI���������������� 3RQWRV������������ (P�UHODomR�jV�+HXUtVWLFDV�GH�8VDELOLGDGH�� ,���$�WHUPLQRORJLD�GHYH�VHU�EDVHDGD�QD�OLQJXDJHP�GR�XVXiULR�H�QmR�RULHQWDGD�DR�VLVWHPD�� ,,���$WDOKRV�WDPEpP�VHUYHP�SDUD�UHFXSHUDU�LQIRUPDo}HV�TXH�HVWmR�QXPD�SURIXQGLGDGH�QD�iUYRUH�QDYHJDFLRQDO�D�SDUWLUGD�LQWHUIDFH�SULQFLSDO�� ,,,���2�VLVWHPD�GHYH�PRVWUDU�RV�HOHPHQWRV�GH�GLiORJR�H�SHUPLWLU�TXH�R�XVXiULR�IDoD�VXDV�HVFROKDV��VHP�D�QHFHVVLGDGH GH�OHPEUDU�XP�FRPDQGR�HVSHFtILFR�� (VWmR�FRUUHWDV�DV�DOWHUQDWLYDV� � ,��,,�H�,,,� ,�H�,,� ,�H�,,,� ,,�H�,,,� 1HQKXPD�GDV�DOWHUQDWLYDV�HVWi�FRUUHWD� � �D�4XHVWmR��5HI���������������� 3RQWRV������������ $QDOLVH�RV�LWHQV�DEDL[R�� ,���3URWHomR�FRQWUD�HUURV��&RUUHomR�GH�HUURV�H�4XDOLGDGH�GDV�PHQVDJHQV�GH�HUUR�VmR�VXE�FULWpULRV�GR�&ULWpULR�GH�*HVWmR GH�HUURV�� ,,���2�&ULWpULR�GH�+RPRJHQHLGDGH�GL]�UHVSHLWR�jV�FDUDFWHUtVWLFDV�OH[LFDLV�GDV�LQIRUPDo}HV�DSUHVHQWDGDV�QD�WHOD�TXH SRVVDP�GLILFXOWDU�RX�IDFLOLWDU�D�OHLWXUD�GHVWD�LQIRUPDomR�� ,,,���$�%UHYLGDGH�p�XP�VXE�FULWpULR�GR�&ULWpULR�&DUJD�GH�WUDEDOKR�TXH�GL]�UHVSHLWR�j�FDUJD�GH�WUDEDOKR�SHUFHSWLYD�H FRJQLWLYD��WDQWR�SDUD�HQWUDGDV�H�VDtGDV�LQGLYLGXDLV��TXDQWR�SDUD�FRQMXQWRV�GH�HQWUDGDV�� ,9���$�DGDSWDELOLGDGH�GH�XP�VLVWHPD�GL]�UHVSHLWR�D�VXD�FDSDFLGDGH�GH�UHDJLU�FRQIRUPH�R�FRQWH[WR��H�FRQIRUPH�DV QHFHVVLGDGHV�H�SUHIHUrQFLDV�GR�XVXiULR�� (VWmR�FRUUHWRV�RV�LWHQV� � ,�H�,,, ,,,�H�,9 � ,��,,,�H�,9 ,,��,,,�H�,9 ,,��,,,�H�,9 ,��,,�H�,,, � �D�4XHVWmR��5HI���������������� 2V�FULWpULRV�HUJRQ{PLFRV��FRQGXomR��FDUJD�GH�WUDEDOKR��FRQWUROH�H[SOtFLWR��DGDSWDELOLGDGH��JHVWmR�GH�HUURV��FRQVLVWrQFLD� VLJQLILFDGR�GH�FyGLJR�H�FRPSDWLELOLGDGH��UHSUHVHQWDP�XP�FRQMXQWR�GH�TXDOLGDGHV�TXH�DV�LQWHUIDFHV�GHYHP�DSUHVHQWDU� ([SOLTXH�GHWDOKDGDPHQWH�GRLV�GHVVHV�DVSHFWRV��D�DGDSWDELOLGDGH�H�D�FRPSDWLELOLGDGH� 6XD�5HVSRVWD� &RPSDUH�FRP�D�VXD�UHVSRVWD��$GDSWDELOLGDGH��5HIHUH�VH�j�IDFLOLGDGH�GH�DGDSWDomR�GD�DSOLFDomR�DR�FRQWH[WR�H�jV H[LJrQFLDV�H�SUHIHUrQFLDV�GR�XVXiULR��&RPSDWLELOLGDGH��$YDOLD�D�DGHTXDomR�GD�WDUHID�DR�XVXiULR�H�D�DGHTXDomR�GDV DSOLFDo}HV�D�VHXV�SURSyVLWRV� � ��D�4XHVWmR��5HI���������������� 2V�PRPHQWRV�GH�SDUDGD�RFDVLRQDGRV�SRU�HUURV�UHSUHVHQWDP�VLWXDo}HV�QDV�TXDLV�R�XVXiULR�HVWi�FRP�DOJXP�WLSR�GH SUREOHPD��'HYH�VH�EXVFDU�VHPSUH�TXH�SRVVtYHO��RSRUWXQLGDGHV�SDUD�DMXGDU�R�XVXiULR�D�FRPSUHHQGHU�PHOKRU�R�VLVWHPD� (VVD�DVVHUWLYD�p�FRUUHVSRQGHQWH�D�KHXUtVWLFD��H[LED�PHQVDJHQV�GH�HUURV�FODUDV���([SOLTXH�R�TXH�HVVD�KHXUtVWLFD�HQIDWL]D� 6XD�5HVSRVWD� &RPSDUH�FRP�D�VXD�UHVSRVWD��$�KHXUtVWLFD��H[LED�PHQVDJHQV�GH�HUURV�FODUDV��EXVFD�TXH�DV�PHQVDJHQV�GH�HUURV�VHMDP HVFULWDV�GH�IRUPD�FODUD�H�HYLWDU�FyGLJRV�REVFXURV�SDUD�R�XVXiULR��REMHWLYDQGR�VHU�SUHFLVDV�VLQDOL]DQGR�H[DWDPHQWH�R�HUUR SDUD�TXH�VH�SRVVD�DX[LOLDU�R�XVXiULR�D�UHVROYHU�FHUWR�SUREOHPD� �92/7$5���������� 3HUtRGR�GH�QmR�YLVXDOL]DomR�GD�SURYD��GHVGH�DWp�� � �
Compartilhar