Comercial English 3 - aula 2

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CCSA-Curso de Secretariado
Inglês Comercial- 3
Prof. Dr. Araken G. Barbosa
Aula do dia: 04/11/013
Review and exercises
Match up the expressions:
	Dear Sir
	Prezada Senhora Fisher (Pessoa conhecida sua)
	Dear Mrs Fisher
	Prezada Senhora (Pessoa desconhecida p/você)
	Dear madam
	Cara Ann (Conhecida sua)
	Dear Mr. Simpson
	Prezado Sr. Simpson (Pessoa conhecida p/ você)
	Dear Ann
	Prezado Senhor (Pessoa desconhecida p/ você)
Match up the phrases:
	(1) We are pleased
	( ) when the consignment is ready for delivery
	(2) Your order is
	( ) your preference
	(3) We will inform you
	( ) to contact us if you need more information
	(4) Please, do not hesitate
	( ) already dealt with
	(5) We thank you for
	( ) to acknowledge your order
Now complete the missing words in the letter below:
Mr. John Warrens
Manager
205 Johnson Avenue
Charlotsville HB3 4LN 4th November 2013
Our ref: BR / SL 5400
Your ref: UK / S
Dear Mr. Warrens,
Your order
We are very___________ to confirm reception of your ________ nº 364/13 dated 31st October 2013. It is already ______ ______. We will certainly_________you when the goods are ready for delivery.
Please, feel free to ___________us in case you require further_______________.
We thank you very much for your_______________. 
Yours______________.