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E-Guide EXPANDING THE USE OF SAP FOR IOT, BIG DATA, AND ERP FUNCTIONS ▲ SearchSAP PA G E 2 O F 1 7 S P O N S O R E D B Y Home SAP IoT products: How do they work with ERP and big data? SAP S/4HANA expands from financials to other core ERP functions EXPANDING THE USE OF SAP FOR IOT, BIG DATA, AND ERP FUNCTIONS ANY WOULD-BE ADOPTERS remain clueless about the disruptive IoT’s veteran vendor, SAP. Discover how SAP systems can be leveraged not just for IoT, but with ERP and big data tools. M PA G E 3 O F 1 7 S P O N S O R E D B Y Home SAP IoT products: How do they work with ERP and big data? SAP S/4HANA expands from financials to other core ERP functions EXPANDING THE USE OF SAP FOR IOT, BIG DATA, AND ERP FUNCTIONS SAP IOT PRODUCTS: HOW DO THEY WORK WITH ERP AND BIG DATA? Ann Grackin SAP has been making a series of product announcements, developing thought- provoking marketing materials and gaining prominence at Internet of Things (IoT) conferences. With its deep presence in the manufacturing sector, which is an early beneficiary of IoT or industrial Internet of Things (IIoT), it’s unsur- prising that SAP would have IoT products to support its customers. But SAP users need help understanding what the many SAP IoT products do and how they integrate with an existing portfolio. To understand IoT products, first you need to understand the IoT. Simply put, the IoT deals with devices and device services; various middleware prod- ucts; IoT-oriented data analytics; and business applications that can use the data. IoT applications should be considered for equipment that is on-premises or remote, or for “digitalized” products. Thus, IoT products need to address as- sets that are at rest in facilities or in motion. Figure 1 shows SAP’s IoT-specific offerings. PA G E 4 O F 1 7 S P O N S O R E D B Y Home SAP IoT products: How do they work with ERP and big data? SAP S/4HANA expands from financials to other core ERP functions EXPANDING THE USE OF SAP FOR IOT, BIG DATA, AND ERP FUNCTIONS SAP Figure 1: Simplified view of SAP’s IoT offerings SAP offers several products for the IoT market, including SAP IQ, SQL Any- where, Event Stream Processor (SAP ESP), Afaria, HANA Enterprise Cloud and Netweaver. All of them work with other SAP enterprise and analytics products. Let’s look at each of these areas. PA G E 5 O F 1 7 S P O N S O R E D B Y Home SAP IoT products: How do they work with ERP and big data? SAP S/4HANA expands from financials to other core ERP functions EXPANDING THE USE OF SAP FOR IOT, BIG DATA, AND ERP FUNCTIONS DEVICE LAYER AND SERVICES The IoT requires software and services wrapped around the devices (sensors, mobile devices, GPS, RFID) as well as connected machines, often called ma- chine to machine (M2M). First, software has to be able to connect to any device (device integration). At this lowest level, SAP does expect to connect to the devices of many partners. Sensor and RFID vendors generally have interoper- able device connectivity. SAP can take over connecting the device integration layer with a middleware layer that can send data to relevant subscribers. Data from devices can be stored at a local level, moved into the cloud or moved into business applications. Such SAP products as SQL Anywhere can connect to this data. Layered on top will be a complex event processor (CEP); SAP’s is the aforementioned Event Stream Processor (SAP ESP). The CEP is what’s essential and most important for the IoT today, whether you acquire products from SAP or other advanced providers. For SAP, infor- mation from any source -- RFID data, various temporal data streams such as traffic, weather, crowd and social data, as well as events from traditional data systems -- flows into SAP ESP. The challenge with CEPs is that they are customer- and use-case specific. CEP providers have also built up a portfolio of analytics around their products. CEP got its start in the financial services PA G E 6 O F 1 7 S P O N S O R E D B Y Home SAP IoT products: How do they work with ERP and big data? SAP S/4HANA expands from financials to other core ERP functions EXPANDING THE USE OF SAP FOR IOT, BIG DATA, AND ERP FUNCTIONS industry, so manufacturing and the supply chain are newer domains. SAP users should demand support for their particular applications from a standard CEP and analytics portfolio. Otherwise, they will have to build their own -- which is what they have to do today. The time is better spent understand- ing how to use CEPs and the new data rather than getting stuck in the depth of the technology. Organizations for which mobile devices are a key part of their IoT projects should look to SAP’s SQL Anywhere MobiLink for integration and the former Sybase platform, Afaria, for mobile device management. INTO THE PLANT AND ERP SAP manufacturing users employ such SAP products as Materials Manage- ment and Plant Maintenance (PM), as well as some that work at the manu- facturing execution system layer, including production data collection and manufacturing integration and intelligence that directs and monitors equip- ment. Many manufacturers have some of these tools bundled with their SAP ERP system. SAP also offers enterprise asset management software and an as- set tracking network called Asset Network Solutions to provide asset visibility across the value chain. PA G E 7 O F 1 7 S P O N S O R E D B Y Home SAP IoT products: How do they work with ERP and big data? SAP S/4HANA expands from financials to other core ERP functions EXPANDING THE USE OF SAP FOR IOT, BIG DATA, AND ERP FUNCTIONS SAP’s support for manufacturers is hardly new, so where does the IoT come into play? It’s about the concept of blending some of this asset data with data in the Internet. For on-premises equipment management, for example, the Internet can connect equipment outside of the enterprise. A third-party maintenance company can monitor equipment performance and do needed repairs. The predictive maintenance analytics in SAP PM can play a greater role here. SAP has shown some impressive demos of equipment manufacturers monitoring their equipment remotely. Manufacturers of equipment containing digital components can use IoT connections to upgrade its software remotely. SQL Anywhere can play a role as the edge server, allowing connectivity from equipment and devices to sub- scribing users who work outside the enterprise. Today this model is flourishing among manufacturers that supply large industrial equipment for plants, min- ing, construction, agriculture and so on. What about products on the move? Data from the manufacturing process, such as bills of materials, serial numbers and lot or batch identification on product labels, may now be part of the data that accompanies the thing. For industrial and electronic products, this device data can be embedded within the product. For packaged products derived from process manufacturing PA G E 8 O F 1 7 S P O N S O R E D B Y Home SAP IoT products: How do they work with ERP and big data? SAP S/4HANA expands from financials to other core ERP functions EXPANDING THE USE OF SAP FOR IOT, BIG DATA, AND ERP FUNCTIONS (chemicals, pharmaceuticals and food) an RFID device or a sensor may ac- company the container or be attached to the package. Data from these sources, again, probably will be initiated through an SAP partner’s device-services layer and passed on to SAP ESP. For manufacturers, use cases are significant. They can help you understand how events during production or during use at the customer site might affect long-term quality, or evaluate better distributionpractices to ensure product safety. A key concept in the IoT is sharing data: A manufacturer can share data with customers so they can learn more about product care, chains of custody and fair practices to support regulatory compliance. Because many customers have a plethora of systems standards and integration methods, B2B integration will need to be supported by an open SAP environment. As SAP works further on its cloud products, integration should get easier. BIG DATA AND ANALYTICS When users look at data sources, they imagine a huge variety of additional ways to understand the world. All this data blends up in the cloud, but for SAP, it’s all related to the vendor’s push for its HANA in-memory database. This brings us to the topic of bigger data. PA G E 9 O F 1 7 S P O N S O R E D B Y Home SAP IoT products: How do they work with ERP and big data? SAP S/4HANA expands from financials to other core ERP functions EXPANDING THE USE OF SAP FOR IOT, BIG DATA, AND ERP FUNCTIONS Device services and big data are the one-two punch in IoT. Big data is not just about mammoth data storage, search and analytics but new types of data that legacy ERP users may not have today. It has been the domain of non-manu- facturing applications in fields such as transportation, weather and marketing. Data streams from sensors measuring temperature or vibration require not just conversion from analog to digital data, but also context data (for example, time, date and location). Social media and weather patterns are common data streams that are being collected and analyzed. Much of this data will come from other non-SAP application sources that will need to integrate with SAP, particularly in logistics, defense, construction and agriculture, where SAP ERP is not that prevalent. From an analytics perspective, the IoT needs to be thought of as either monitoring complex short-term events or capturing longer-term analytics for trending and reporting. Examples include exploring data to discover new types of product or markets, big research (think genome), customer trends and weather patterns and their effect on diseases. Over time, mining this data will be the real value of the IoT for most companies. Big data applications can sit on top of an existing ERP system or side by side, and users of SAP ERP can integrate with them through HANA. Analytics PA G E 1 0 O F 1 7 S P O N S O R E D B Y Home SAP IoT products: How do they work with ERP and big data? SAP S/4HANA expands from financials to other core ERP functions EXPANDING THE USE OF SAP FOR IOT, BIG DATA, AND ERP FUNCTIONS can be near real time, and SAP ESP is designed to handle it. Many SAP software products have some analytics built in, and some users employ one of the many business intelligence (BI) analytics tools from SAP and other vendors. But SAP is pushing a HANA approach for IoT analytics, and there may be an argument for this if your version of SAP ERP or BI can’t handle the new streams of data. Many companies have built up years of analytics that work well for them. So it is worth thinking about whether existing analytics can accommodate these new sources and create meaning from them. In the non- SAP world, the answer generally has been no. IoT applications are designed to accommodate big data and blend it with traditional data sources. And because organizations often segment discovery and analytics from day-to-day transac- tion activities, it often makes sense to have a side-by-side strategy. PUTTING IT ALL TOGETHER SAP manufacturing users are in the best position to leverage SAP ESP and HANA because they already have applications that can become smarter. But it will still require the system architecture to accommodate both on-premises and remote or mobile information. Figure 2 shows examples of SAP software configurations for IoT in mobile and on-premises environments. PA G E 1 1 O F 1 7 S P O N S O R E D B Y Home SAP IoT products: How do they work with ERP and big data? SAP S/4HANA expands from financials to other core ERP functions EXPANDING THE USE OF SAP FOR IOT, BIG DATA, AND ERP FUNCTIONS SAP Figure 2: Alternative Views of SAP’s IoT SAP has attempted to bundle IoT applications, but it still has a ways to go. Com- petitors that have rich tool sets and libraries of prebuilt use cases and analytics have a technical jump on SAP, but SAP’s user base will likely consider SAP any- time they go looking for products. The HANA offerings are very much a work in PA G E 1 2 O F 1 7 S P O N S O R E D B Y Home SAP IoT products: How do they work with ERP and big data? SAP S/4HANA expands from financials to other core ERP functions EXPANDING THE USE OF SAP FOR IOT, BIG DATA, AND ERP FUNCTIONS progress and many installations are custom projects. This means HANA, and in particular SAP’s HANA Cloud Platform for IoT, which does bundle some tools and services, is only for those companies with an appetite for developing applications and not those seeking turnkey IoT portfolios. With so much competition for the industrial IoT from digital manufac- turing software providers, the ever-growing equipment providers who now consider themselves software companies, SAP must run fast to fill the void in its IoT libraries. Its continued move into the small to midsize business market, which requires well-developed use-case libraries, will be a catalyst to expand its product portfolios. PA G E 1 3 O F 1 7 S P O N S O R E D B Y Home SAP IoT products: How do they work with ERP and big data? SAP S/4HANA expands from financials to other core ERP functions EXPANDING THE USE OF SAP FOR IOT, BIG DATA, AND ERP FUNCTIONS SAP S/4HANA EXPANDS FROM FINANCIALS TO OTHER CORE ERP FUNCTIONS Jim O’Donnell SAP is releasing a new version of SAP S/4HANA, the ERP suite written for the HANA in-memory database, with expanded functions for core ERP processes. When S/4HANA was released earlier in 2015, it was limited to finance with the Simple Finance application. Announced at SAP’s TechEd conference held recently in Barcelona, Spain, the new update is the first major release of SAP S/4HANA since it was unveiled in February, according to Uwe Grigoleit, the company’s global head of business development for strategic innovations. “We first started with simplifying financial scenarios, and what we are now releasing is a lot of simplifications in the whole manufacturing area of S/4 of the classical ERP system,” Grigoleit said. “We have simplified inventory management, inventory variation, manufacturing planning and execution, and procurement sales and distribution.” For financial applications, SAP S/4HANA offers increased efficiencies by PA G E 1 4 O F 1 7 S P O N S O R E D B Y Home SAP IoT products: How do they work with ERP and big data? SAP S/4HANA expands from financials to other core ERP functions EXPANDING THE USE OF SAP FOR IOT, BIG DATA, AND ERP FUNCTIONS replacing multiple transaction screens with interactive cockpits that allow us- ers to reduce cycle times by clearing payments or processing invoices in real time, Grigoleit said. The new functionality in SAP S/4HANA will bring similar real-time processing to other core ERP functions. Users will have much more reliable inventory stocks, for example, by being able to get accurate counts in real time, thus reducing the need for security stock, he said. “This is a big benefit for customers, because if you can reduce your security stock by a few percent, then it’s working capital that you can directly release for other elements,” Grigoleit said. “In sales and distribution, you can now work with optimized rebates and schedules to really have customer-specificpricing calculation in real time.” The S/4HANA update is expected to be generally available this month in on-premises and cloud editions. In October, SAP competitor Oracle unveiled a new software as a service ERP suite for discrete manufacturers. SAP ADDS MOBILE CAPABILITIES TO FIORI The digital world is getting more mobile all the time. And to help address the needs of mobile users for SAP Fiori apps, the vendor announced SAP Fiori mobile service and Fiori cloud edition, also at the recent TechEd conference PA G E 1 5 O F 1 7 S P O N S O R E D B Y Home SAP IoT products: How do they work with ERP and big data? SAP S/4HANA expands from financials to other core ERP functions EXPANDING THE USE OF SAP FOR IOT, BIG DATA, AND ERP FUNCTIONS in Barcelona. SAP Fiori mobile service is a new service based on the SAP HANA Cloud Platform that makes it possible for companies to mobilize Fiori apps for any device, said Senthil Krishnapillai, SAP’s head of mobile security technologies. It allows companies to build Fiori apps in the device’s native format, leading to a better user experience. “There’s the idea of mobile qualities that we can add to the Fiori model without really having to reinvent the whole Fiori architecture and the cus- tomizations that customers have done,” Krishnapillai said. “We are creating this app service on HANA Cloud Platform that combines a lot of these things together and stitches them in a very cohesive way, so that from an app pub- lisher’s standpoint, he simply browses to the Fiori content server and selects the scenarios that he would like to make it into a mobile application. We will walk them through the whole building process.” Fiori is built on the HTML5 Web programming language, which allowed Fiori apps to run on mobile devices as Web apps, but the new, native user ex- perience could be quite different. “It’s what we call a publisher tool, so the apps that are available either through S/4HANA or the Business Suite are available to be mobilized,” PA G E 1 6 O F 1 7 S P O N S O R E D B Y Home SAP IoT products: How do they work with ERP and big data? SAP S/4HANA expands from financials to other core ERP functions EXPANDING THE USE OF SAP FOR IOT, BIG DATA, AND ERP FUNCTIONS Krishnapillai said. “The customers can pick and choose which apps to mobilize, but it can be anything like purchasing approval or it can be an analytics app -- anything that’s using the Fiori paradigm. It will be a native app in whatever the device OS is and it will have the security, the single sign-on, the certificate -- all of that’s built in. It’s almost like [using] Facebook, LinkedIn or one of the email apps.” SAP Fiori cloud edition is a HANA Cloud Platform service designed to help users implement Fiori. It comes with a limited number of Fiori apps for lines of business, including human resources, customer relationship management and retail, with functions such as manager approvals and employee self-service tasks. PA G E 1 7 O F 1 7 S P O N S O R E D B Y Home SAP IoT products: How do they work with ERP and big data? SAP S/4HANA expands from financials to other core ERP functions EXPANDING THE USE OF SAP FOR IOT, BIG DATA, AND ERP FUNCTIONS FREE RESOURCES FOR TECHNOLOGY PROFESSIONALS TechTarget publishes targeted technology media that address your need for information and resources for researching prod- ucts, developing strategy and making cost-effective purchase decisions. 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