Administração de Sistema da Informação 3ª

Prévia do material em texto

���������� ����	
��
��	������
�������	��������	��������������������������	������������� �!�"�����
��#��!$!"�����
���"����$������	$%!�#��#������	��$�&�$ "	����	' ��$
()*+,+-./(012)4-+-.4*(-)4+,52/*(012
7
8
89:8
;9<8
=>?@A
BBC
DB7
EF@GH>HIAJK-.LLMLN4ON(PNQLRPLSLPSTTQNUR D8VG>H9:8JQLRPLSLPSTTQ
W:9XAY8ZJ[4--+\(*(/+(](//2-2U+4+/( 8^V8JQT_LS_QLRMRS`aT`QTYbIX8:Ic8?8Z
 R
e
fghijklYm@noJpqr7qsprs7rpZ 5tugvwh)xyzweiYQ?@{Z-ez|e YrZ
}~I~V@8H8G8HV@GIc8€~@<AG?@V@GIX8?A~<8G@VGA~oB8G@VGA~~‚AHAX~V8XV@~8GƒIVG„GI8~…9@H8G8HV@GIc8†
<AG~98~<GA<GI@?8?@~†A‡8:AG@8?@~HGIˆ‚A?I@X~IAX8:?@9~I~V@8~@~<@H>nIHAA9?@9HA<AX@XV@?A
~I~V@8o‰X?I…9@X8~8:V@GX8VI‡8~8~@Š9IGA‹XIHAHAXH@IVAHAGG@VA?A<8G@VGA?A~I~V@8HIV8?A8ƒ8IFAJ
EXVG8?8A9IX~9AA9I<9:~AJYIX<9VZŒ8nIX8:I?8?@<8G88…98:~@G@9XIG8@:@@XVA~@G@:8ˆ@~?A
~I~V@8o
G@VGA8ˆ‚A†G@VGA8:I@XV8ˆ‚AA9G@VGAIXnAG8ˆ‚AJYn@@?ƒ8HŽZŒAn@X@XA…9@<GA?9c9?8Xˆ8~†ŒA
@H8XI~A?@HAX‡@G~‚A?8~@XVG8?8~@~8>?8~oWG@VGA8ˆ‚AV@<AGAƒ@VI‡AAHAXVGA:@o
WƒI@XV@JŒA@IA…9@@X‡A:‡@@FV@GX8@XV@A~I~V@8o}~I~V@88ƒ@GVAG@H@ƒ@@XVG8?8~?A8ƒI@XV@†
<GAH@~~8€8~@@n@V98~8>?8~XA‡8@XV@8A8ƒI@XV@†?@V8:nAG8…9@@FI~V@@XVG@8ƒA~€~I~V@8@
8ƒI@XV@€98HAX~V8XV@IXV@G8ˆ‚Ao
‘8>?8A9<GA?9VAA9G@~9:V8?AJYA9V<9VZŒ8n9Xˆ‚A?@~I~V@8…9@‡I~8HA<8G8G8~8>?8HA9HGIVŒGIA
A9<8?G‚A<G@‡I8@XV@@~V8ƒ@:@HI?Ao
BGAH@~~8@XVAA9<GAH@~~8?AGA9VG8X~nAG8?AGJYV’GA9Š’<9VZŒ8nAGˆ8?@8GG8X…9@A9?@<8GVI?8?A
~I~V@8…9@nAGX@H@A8V@GI8:A9@X@GŠI8<8G88A<@G8ˆ‚A?A~I~V@8o
Ke|euzjl\lvh“jewl
 Q
e
fghijklYm@noJpqr7qs”•”rq•Z 5tugvwh)xyzweiYR?@{Z-ez|e YrZ
–WG8cŒ?@?8?A~–†Œ9~I~V@8?@HA<9V8ˆ‚A9VI:Ic8?A<8G88G8c@X8GIXnAG8ˆ@~G@:8VI‡8~—~8VI‡I?8?@~?@
98AGŠ8XIc8ˆ‚A@ƒ8XHA?@?8?A~?@nAG8HAX~A:I?8?8o}?@~@X’A?8ƒ8~@?@?8?A~n8‡AG@H@A~G@:8V˜GIA~†8
8X„:I~@?@ŠG8X?@~‡A:9@~?@?8?A~@8AƒV@Xˆ‚A?@IXnAG8ˆ@~@~VG8VŒŠIH8~…9@<A?@n8HI:IV8G8VA8?8?@
?@HI~‚AoE~V8A~n8:8X?A?@™
8^V8š8G@’A9~@
BGAH@~~8@XVAAX:IX@
BGAH@~~8@XVAƒ8VH’
›œ<@G:IXŽ
mD
 P
e
fghijklYm@noJpqr7qs{7”p7pZ 5tugvwh)xyzweiYR?@{Z-ez|e YrZ
W<8GV@@X‡A:‡I?8X8~8VI‡I?8?@~?A~~I~V@8~†?@nIXI?8HAAA@IA<@:A…98:A~?8?A~~‚AVG8X~nAG8?A~@
AGŠ8XIc8?A~<8G89~A?8~<@~~A8~†Œ?@XAIX8?8?@J
}GŠ8XIc8ˆ@~o
WG…9I‡A~o
EXVG8?8~o
C@HXA:AŠI8o
B@~~A8~o
Ke|euzjl\lvh“jewl
���������� ����	
��
��	������
�������	��������	��������������������������	������������� �!�"�����
��#��!$!"�����
���"����$������	$%!�#��#������	��$�&�$ "	����	' ��$
 *
+
-./0123456789:;<=;>;=?@=AB CDE.FG/HIJKG+04LM6ABN+KO+ 4<B
PQRSTUVWVMTM6SXQVYZVXTVSY[\SVSU6\TM6VY7]Q\T^_]XQ]M[`6\TSVY7]Q\T^_]6SM6a[6TS]QbTYV`T^c6S
Y6Z6SSVUT\XTQTU]\TQM6ZVSc6SdZ]YUQ]eTQ]X6QT^c6SdTYTeVSTQXQ]fe6\TS6ZQVTQY]W]SXQ]M[U]S][
S6QWV^]S8gSSTSTUVWVMTM6SS_]T6YUQTMTd]XQ]Z6SST\6YU]6TSThMT8iSSVSU6\TSM6VY7]Q\T^_]UT\fj\
Q6a[6Q6\[\766MfTZk8l]fQ66SS6TSS[YU]dTWTeV6TST7VQ\T^c6STS6b[VQ9
m8P]MTSTSVY7]Q\T^c6SSVbYV7VZTUVWTSXTQTT6\XQ6STS_]Z]e6UTMTSYT6UTXTM66YUQTMT8
mm8iXQ]Z6SST\6YU]6YW]eW6TZTXU[QTM6MTM]SfQ[U]SMT6\XQ6ST8
mmm8nSThMTUQTYS76Q6TSVY7]Q\T^c6SXTQTTSX6SS]TS][][UQ]SSVSU6\TSa[6TS[UVeV`TQ_]8
mo8n6UTXTM]766MfTZkU6\]XTX6eM6T[pVeVTQ]Z]YUQ]e66TTWTeVT^_]M]SVSU6\T8
gSUqZ]QQ6U]TX6YTS]a[6S6T7VQ\T6\9
mm6mmm8
m6mm8
nX6YTSmo8
mmm6mo8
m6mo8
 r
+
-./0123456789:;<=;>;s<t<<B CDE.FG/HIJKG+04LM6ABN+KO+ 4<B
u6VTZ]\TU6Y^_]9
mvw]M6\]SVM6YUV7VZTQ]SVSU6\TM6VY7]Q\T^_]Z]\][\TTXeVZT^_]M]Z]YZ6VU]M6SVSU6\TdY]a[6Z]YZ6QY6T]
\]M6e]M6TX6YTSx6YUQTMTdXQ]Z6SST\6YU]6SThMTx8w]Qa[69mmviSVSU6\TM6VY7]Q\T^_]]fUj\dXQ]Z6SST6
TQ\T`6YTMTM]Sdb6QTYM]VY7]Q\T^c6SXTQT]b6SU]QYTU]\TMTM6M6ZVS_]dX]M6YM]dVYZe[SVW6d7T`6QT
Q6UQ]TeV\6YUT^_]M]SMTM]S8nYTeVSTYM]TST7VQ\T^c6STZV\TdZ]YZe[VvS6a[69
nSM[TST7VQ\TUVWTSS_]7TeSTS
nSM[TST7VQ\TUVWTSS_]W6QMTM6VQTSd\TSTS6b[YMTY_]jTy[SUV7VZTUVWTMTXQV\6VQT8
nXQV\6VQTT7VQ\TUVWTjW6QMTM6VQT\TSTS6b[YMTj7TeST
nXQV\6VQTT7VQ\T^_]j7TeST\TSTS6b[YMTjW6QMTM6VQT8
nSM[TST7VQ\TUVWTSS_]W6QMTM6VQTS6TS6b[YMTjTy[SUV7VZTUVWTMTXQV\6VQT8
 z
+
-./0123456789:;<=;?Ats@;AB CDE.FG/HIJKG+04LM6ABN+KO+ 4<B
{TQa[6TT7VQ\TUVWT|nulnQ676Q6YU6}STUVWVMTM6SfqSVZTSM]XQ]Z6SST\6YU]MTVY7]Q\T^_]9
in5{n~gn{gPijTTUVWVMTM6YTa[Te]SMTM]S6VY7]Q\T^c6SS_]b[TQMTM]SM67]Q\T]QbTYV`TMTXTQT
[S]X]SU6QV]Q8
ngP5n€n6YW]eW6TZTXUT^_]6Q6[YV_]M66e6\6YU]Sa[6VYbQ6SST\Y]SVSU6\TXTQTS6Q6\XQ]Z6SSTM]S8
i6SZTY6T\6YU]UVZ]M66UVa[6UTSZ]\ZMVb]M6fTQQTS6\\6QZTM]QVTj[\6p6\Xe]MTTUVWVMTM6fqSVZT
ln‚€n8
nln‚€n6YW]eW6TUQTYS76QRYZVTM66e6\6YU]SXQ]M[`VM]SX]Q[\XQ]Z6SS]M6UQTYS7]Q\T^_]TUj]S6[
M6SUVY]7VYTe8
nSVY7]Q\T^c6Sb6Q6YZVTVSMVSX]YVfVeV`TMTS6\Q6eTUQV]S6M6\]YSUQTUVW]SM]M6S6\X6Yƒ]M6W6YMTS6
bQq7VZ]SS_]6p6\Xe]SMTTUVWVMTM6fqSVZTln‚€n8
„+O+EK13…3F/†1+G3 „+O+EK13…3F/†1+G3
 ‡
+
-./0123456789:;<=;?:>:<<AB CDE.FG/HIJKG+04LM6ABN+KO+ 4<B
���������� ����	
��
��	������
�������	��������	��������������������������	������������� �!�"�����
��#��!$!"�����
���"����$������	$%!�#��#������	��$�&�$ "	����	' $�$
()*+,-.*-0*1,23*4,5*-67.-.87.3.9:--;5.+2.+*<=:.)42..+*->
?>@--,-4.3*-A.,)1:23*<=:-=:B*-.*A:-.34.C):+:8,*A*,)1:23*<=:
D@EFGH
??>I.C.--,4*3A.2.C72-:-A.J*2AK*2.L-:14K*2.L4.+.C:37),C*<M.-.2.A.9*2*92:5.282*)A.C*9*C,A*A.A.
92:C.--*3.)4:>
(--,)*+.*NI?O(*+4.2)*4,5*C:22.4*
(-0*1,23*4,5*--=:5.2A*A.,2*-.*-.87)A*)=:P7-4,1,C**92,3.,2*
(*1,23*4,5*?Q5.2A*A.,2*.*??Q1*+-*
(*1,23*4,5*??Q5.2A*A.,2*.*?Q1*+-*>
(3B*-*-*1,23*4,5*--=:1*+-*-
(-0*1,23*4,5*--=:5.2A*A.,2*-.*-.87)A*P7-4,1,C**92,3.,2*
STUTVWXY[Y\]^ XT_Y
 `
T
ab]cXdYeE.1>f0ghigj0hjikhl mnVb\_]opqW_TcerA.sltTWUT ehl
O:)47A:L73-,-4.3*A.,)1:23*<=:)=:QC:39:-4:*9.)*-A.C:3974*A:2.-L42*4*u-.A.73*9*24.,)4.82*)4.A.
73*:28*),v*<=:.Q7392:A74:A.42w-C:39:).)4.-f4.C):+:8,*L:28*),v*<M.-.9.--:*->I=:-.9:A..)4.)A.2
:77-*2-,-4.3*-A.,)1:23*<M.-.3.392.-*-A.1:23*.1,C,.)4.-.)=:.x,-4,2:C:)J.C,3.)4:A.-7*-A,3.)-M.-
.34.23:-A.:28*),v*<=:.A.9.--:*-L*--,3C:3:A.-7*-A,3.)-M.-4QC),C*->G3-,-4.3*A.,)1:23*<=:)=:Q
*9.)*-73C:3974*A:2L9*2*-.2B.3-7C.A,A:4.3A,3.)-M.-:28*),v*C,:)*+.J73*)*L*+Q3A:-C:39:).)4.-
4QC),C:->H+..x,-4.9*2*2.-9:)A.2*-).C.--,A*A.-:28*),v*C,:)*,-L,)C+7,)A:92:B+.3*-*92.-.)4*A:-9.+:
*3B,.)4..x4.2):LC2,*A:9:24.)Aw)C,*-9:+;4,C*-LA.3:82y1,C*-L.C:)z3,C*-.-:C,*,->H32.+*<=:*:-C:)C.,4:-A.
@28*),v*<M.-L9.--:*-.4.C):+:8,*-L,)A,67.)*-*+4.2)*4,5*-*-.87,2*67.+*67.*92.-.)4*:C:)C.,4:C:22.4:f
@28*),v*<M.-fQ:3.,:9.+:67*+:-A*A:--=:42*)-1:23*A:-.:28*),v*A:-9*2*7-:A*-9.--:*->
D.--:*-{92.C,-*3C:)-427,2-,-4.3*-A.,)1:23*<=:9*2**4.)A.2*-).C.--,A*A.-A:-5y2,:-);5.,-A.
C:3*)A:.9*2*2.-:+5.292:B+.3*-,)4.2):-..x4.2):-L4*,-C:3:37A*)<*-.32.87+*3.)4*<M.-
8:5.2)*3.)4*,-:7.3C:)A,<M.-A.3.2C*A:>
|.C):+:8,*f@--,-4.3*-A.,)1:23*<=:67.-=:B*-.*A:-.3C:3974*A:2.-7-*3*+873*1:23*A.
4.C):+:8,*3:)4*A*9*2*.)42*A*L92:C.--*3.)4:L-*;A*.*23*v.)*3.)4:A.A*A:->
@28*),v*<M.-f7-*3*-,)1:23*<M.-5,)A*-A.-,-4.3*-B*-.*A:-.3C:3974*A:2.-L,)4.82*)A:u*-):
*3B,.)4.A.42*B*+J:>H+*-4*3BQ3,)42:A7v.3A*A:-).--.--,-4.3*-LC:+:C*)A:u:-A,2.4*3.)4.):
C:3974*A:2:7.3733.,:67.:C:3974*A:29:--*+.2>
D.--:*-f(-:28*),v*<M.-1:23*,--=:C:39:-4*-A.5y2,:-);5.,-A..-9.C,*+,A*A.-.3=:uA.u:B2*LA.)42:
A*:28*),v*<=::-17)C,:)y2,:-:C79*39:-,<M.-A,1.2.)4.-C:32.+*<=:}2.-9:)-*B,+,A*A..}*74:2,A*A.L
.*-9.--:*-4.3-.392.67.2.-9:)A.2**+87Q3).+*>