International Express Elementary

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ELEMENTARY 
l Student's Book 
with Pocket Book and DVD-ROM 
Welcome to International Express 
Your guide to the Student's Book Pack 
The Student's Book Pack contains the Student's Book, the Pocket Book, and the DVD-ROM. 
. . - - ' 
STUDENT'S BOOK DVD-ROM 
• • 
10 UNITS EVERYDAY PHRASES 1 O VIDEO CLIPS 
4 SECTIONS STUDY LANGUAGE INTERACTIVE EXERCISES 
GRAMMAR TERMS SUBTITLES 
GRAMMAR IRREGULAR VERBS PRINTABLE SCRIPTS 
VOCABULARY 
WORK SKILLS 
FUNCTIONS 
The Student's Book has 10 units and each unit has four sections: Grammar, Vocabulary, Work skills, and 
Functions. One unit is eight pages, and is followed by a Review section of four pages. The Review section can be 
done in class or for self-study. 
The Pocket Book contains examples of everyday phrases taken from the Student's Book. This can be used at work 
or for travel to help remember and use key phrases. There is also a section on study language that gives examples 
of useful phrases for the classroom and expressions used in the Student's Book. Grammar terms has details about 
key words and phrases we use to talk about grammar. This is followed by a list of irregular verbs. 
The DVD-ROM has one video clip for every unit. The topic of the video is linked to the topic of the unit. 
There are two exercises which can be done during or after the video. You can move from the video to the exercises 
without stopping the video. The video will start at the same place when you go back. There are optional subtitles 
and the script can be printed. 
INTRODUCTION 
• FOCUS 
• PRACTICE 
• 
TASK 
How a unit works 
The Grammar and Functions sections have four stages: Introduction, Focus, 
Practice, and Task. 
The language is introduced in a recorded conversation or in a reading text. There 
are questions to check understanding of the conversation or the text. 
The Focus stage highlights the main areas of the language in the Introduction stage 
and asks some questions about how we form and use the language. The notes in the 
Review section help answer these questions. 
The Practice stage has activities to practise the language from the Introduction, 
using the answers to the Focus questions as a guide. The aim is to practise speaking 
as much as possible. There are further written practice exercises in the Review. 
The section ends with a more open Task to practise speaking and communicating 
in pairs or groups. More information about the tasks may be given at the back of 
the book in the Task and activity notes. 
Functions Checking travel information PRACTICE -4 Match the questions 1·7wlthth.rep/lff~ 
INTRODUCTION 1 • l i Marttn1Tortft1rrfves It H11thfow Akport In the UK. lllttn t.o her Ilk 
about theJaumqinta Landon. ComP'ttethe table. 
!:: ;::;:, ..... r*'*1h®1 i!iililit,;e!lfltl, 1Ml 
J Do )'O\I think Martina chooses the HMthrow Exp ms or the undtrground1 
Citve)'OW'reason1. 
l • .J Ustmagllnand ~th•quutlonL 
Martina Excuse mr. __ 1 I FI to London from here? 
Aaabtanl ~ll. you can tak 1hf: in.in. lhc Hnduow Exprtu 
Mudna OK. __ 1don l!ukt! 
Aabtant lt'1 qvick. l11W1 1bou1 fiftttn mlnutn. 
Martina Oh,that'1good __ 1 donltga? 
Aaaistant Evtty 6Rttn mlnutn. 
""'"" So __ •111bt nn11ratnr 
Autsunt 11'1 In about cm tulnukl. 
""'"'' __ 
1 donlt go£rom? 
Aaktanl II ltna from pbdonn one or two. 
MU1lnl And __ •Jo Jbuy11id.et? 
Aubtant You nn buy a ticket from 1 llckt1 machlnt 
MmJM __ 1doesi!Cotd 
Allbtant 11'1 dshtttn pounds one way 
FO<llS 
..... Che.,..a. .,..ttena.WNch.,atlon1ref•tod!MlWhatdoehedwr 
.-.S-Nflftill 
~ ...... ~ Gtmg.....-~ 
HowdllgenolJlndon 1 Youantlbt"-11111\. 
Howlongdonlltib1 ltubsiboYtMIHnrninvtH. 
Howd'llrldeatlllVHlgol Ewryftftftn"*'ulft. 
Hownw.d!Ooaltco11l ll'l~poul'lds 
Howdllbuy1auatl Youcanbuy-tromthel'lllCNnl. 
Whtn/Whlldnwbthlnatbull lnlboutttnmlnutH. 
Whldlplatformdonltgofftll'llt ltlenafranplMform-. 
0 full'OldrUih....:lpqict1Ce,9310h~t«tb'lll!IPlljjl!<ll l 
M l."v1l !,1rrt.<."-' ••••Ci 
I How do I get lo !he airport! 
2 Whkh platform d~ the I rain 
go from? 
J How oftm don tht b!.11 SQ! 
" Howlona donl1takt 1oget10 
thcdty untrrr 
S Wh11tlmcb1hcno.t bus? 
6 Howdo l buy11ickt1r 
7 How muchdotsit cmt! 
1 Aboutthinymlnutn. 
b Yoocant1kr11ulorgobylnn 
c Evrryhalfanhour. 
d Amum1k.ktllsS12.. 
r In about fu1r mlnu1es.. 
( Youcuisrt111clr.rlfrom1he il11wr 
g Platform It . 
:II • J I WOfk In pain. Complete the conVftSIUons with tMM wards. 
Then listen and chKk. 
how/Qtroftm-rpod:lclul""""mud'l.ion9' 
I A Excu1emc. ___ • bthenuttn.ln10Minchnter? 
B lt'11111Ji0clock. 
A Which pllltform doe1 It 1 front? 
II Momplatfonn9, 
A How __ 1 doeslttaktt 
B One moment, 111 chttlr. for you. II t1kn •three houn. "' J~ 
arr1Ynlf9.00p.m 
A OK. Thankyou. 
2 A Canrouhelpmef 
• '°" A 1 do1grt10 1he city cmlrr from herd 
8 You •thenwnbrri7bua. 
A Thr numbrr 171 
B 1ha!irlgh1. 
A How ___ ' dothrbuvlgof 
B 1hrrr'11 bw • 1rn mlnutn lti a good wrvlcr 
A Oh. good. Thank you. How ___ • doe1 a ticlr.tl co11' 
B lteos11£1.20for1Jinglt1kktl 
' Work ln pairs. Practlu the convena1ton1 In S. 
TASK '1 Warklnpaln.StudentA.gotopage127.StudtntB.gotopage1l1 T1lr.etum1 
to Ilk for and glw lnforrn.1don about lhl JaWMY from Tokyo N1rlt1 Ak'poft to 
th1cer1tn1ofTokyo. 
• howtogettoTokyocityctntre • bow1obuy11idr.t1 
• how long the Journey talr.rs • whm 11 the nu1 bus t 1nin 
• how often the bua J tnln lnvrs • which pl.a1fonn I bu1 nop 
• howrnuchthe1lckt1eot11 
The Vocabulary and Work skills sections work in a similar way to the Grammar 
and Functions sections but have a more flexible format which allows for a variety 
of vocabulary and work skills to be studied and practised. There are further 
practice activities for both of these sections in the Review. 
REVIEW 
TASK AND ACTIVITY NOTES 
SCRIPTS 
ANSWER KEY 
There is a Review at the end of each unit. It contains notes on the form and use of 
the language in the Grammar and Functions sections, and practice and review 
exercises for all four sections. There are listening, reading, and writing exercises 
which can be done as self-study or in class time. 
This section has notes for the tasks and activities in the unit. For some tasks, there 
are notes for Student A and Student B on different pages. 
This section has all the scripts for the conversations and listening practice activities. 
The answers for activities and exercises in the units can be found here. 
-p.6 
-p.18 
p.54 
-
Contents 
Grammar 
A day in the life 
Present Simple 
I/ you I we I they; questions 
Ticket to ride 
Present Simple: he I she I it; 
questions 
My space 
there is I are; have I has got; 
a, some, any 
New roads 
Past Simple: regular and 
irregular verbs 
Shopping 
Countable and 
uncountable nouns; much, 
many, lots of 
The best place to visit 
Comparative and 
superlative adjectives 
Under pressure 
Present Continuous 
In the air 
can I can't; have to I 
don't have to 
Changes 
will and going to 
Good company 
Past Simple and Present 
Perfect 
Vocabulary 
Talking about activities; 
countries and languages 
Numbers and time; daily 
routines 
Prepositions of place 
International travel 
City profiles; descriptive 
adjectives 
Dates and prepositions 
oftime 
Working life; word 
partners 
Hotels 
The world of work 
Company descriptions 
Task and activity notes p.126 
Scripts p.134 
Answer key p.148 
Work skills 
Introducing yourself 
Emails 1 
Telephoning 1 
Emails 2 
Telephoning 2 
Functions 
Saying hello and goodbye; 
introducing people 
Invitations 
Checking travel 
information 
Giving and getting 
directions 
Offers and requests; 
ordering food and drink 
Telephoning 3 Welcoming a visitor 
Presentations: describing Making arrangements 
graphs
and charts 
Describing figures Recommending places 
to visit 
Dealing with complaints Giving opinions 
Taking messages Discussing progress 
,,....... 
H1/(!f'e1~ 
A day in the life 
Grammar Present Simple: I I you I we I they; 
questions 
INTRODUCTION 1 • 1.1 Listen to the interviews with Marta and Danni. Complete the profiles. 
The world of work 
This month, High Flyer's James Martin interviews two busy young professionals. He asks them about their jobs. 
Name: My name is Marta Edberg. 
Country: I'm from 
I'm 
Name: My name is Danni Hoffmann. 
Country: I'm from 
Home town: I live in 
Relationship status: I'm 
Job: I'm a / an 
Company: I work for 
Travel: I travel to 
2 . : 1.1 Listen to the interview with Marta again. Complete the questions. 
1 Where _ _ ? 4 What ? 
2 Where _ ? 5 Which company _ _______ _ 
3 Are you ? 6 Do you travel ? 
3 Introduce yourself to the class. 
Example My name is Haruka Sugimoto. I'm from Japan. I live ... 
6 Url' l Grammar • ODD O 
Focus 
Read the examples. 
Positive Negative 
I work for an airline. I don't live in Germany. 
Questions Answers 
Do you travel for your job? Yes, I do. I No, I don't. 
Where do you live? I live in Hamburg. 
Complete the rules with do or don't. 
We use 11 you I we I they+ verb for positive sentences. 
We use + I I you I we I they + verb for questions. 
We use I/ you I we I they+ + verb for negative sentences. 
We use Yes, / _____ or No, / _____ for short answers. 
We also use be to make and answer questions. 
Are you married? Yes, I am. I No, I'm not. 
Where are you from? I'm from Germany. 
C) For more details and practice, go to the Review section on pages 14 and 15. 
PRACTICE 4 Work in pairs. Ask and answer the questions in 2. 
Example A Could I ask you some questions, Juan? 
B Sure. 
A Where are you from? 
B I'm from Spain. 
A And where do ... ? 
S Read about Marta's typical day. Complete the sentences below with a verb. 
Marta's typical day 
What time do you get up? I get up at 6.00 a.m. and have breakfast with my family. I leave home at 
about 7 .00 a.m. 
How do you get to work? I drive to work. 
What do you do at work? I am responsible for the airport services and the safety of the passengers and staff. 
Are you very busy? Yes, I am. But! have a coffee break at 11.00 a.m. and I have a lunch break at 12.30 p.m. 
What time do you finish work? I finish work at4.00 p.m. So I get home at about 5.00 p.m. I have two young children so 
my evenings are busy. 
Do you work at the weekend? No, I don't. I work five days a week. + 
I at 6.00 a.m. 
2 I breakfast with my family. 
3 I to work. 
4 responsible for the airport services. 
5 I very busy. 
6 I a coffee break at 11.00 a.m. 
7 I lunch at about 12.30 p.m. 
8 I work at about 4.00 p.m. 
9 I don't at the weekend. 
10 I five days a week. 
6 Work in pairs. Use the questions in S to ask and answer questions about your 
typical day. 
Example A What time do you get up? 
B I get up at 8.00. 
• ooo o Grammar Unit 1 7 
~ Watch the ~ideo for D more practice. 
7 • ' 1.2 Listen to an interview with Vicente Herrara, a businessman from South 
America. Are these statements true or false? Correc~the false statements. 
1 I live in Concepcion in Chile. 
2 I'm a doctor. 
3 I design houses and offices. 
4 I start work at 8.00 a.m. 
5 I finish work at 7.00 p.m. 
6 I speak Spanish and English. 
7 I don't use English at work. 
8 I relax with my family at the weekend. 
True False 
D D 
D D 
D D 
D D 
D D 
D D 
D D 
D D 
8 Put the words in the correct order to make questions for the answers in 7. 
1 live where you do? 
2 you do what do? 
3 what you do design? 
4 start what work time do you? 
5 work finish what time do you? 
6 languages speak do which you? 
7 English you use do at work? 
8 you do what do at the weekend? 
IJ 
9 Work in pairs. Ask and answer the questions about Vicente. Use the questions 
in 8 and the information in 7. 
Example A Where do you live, Vicente? 
B I live in Chile. 
TASK 10 Ask other students questions to complete their profiles. 
Name 
Country 
Home town 
Relationship status 
Job 
Work hours 
Languages 
Weekends 
1 
8 Unit 1 Grammar • ooo o 
2 3 
Vocabulary Talking about activities; countries 
and languages 
1 Work in pairs. Match the pictures a-i with the activities 1-9. 
Danni 
1 write emails D 
2 make phone calls D 
3 have meetings D 
4 give presentations D 
5 meet customers D 
6 play tennis D 
7 go swimming D 
8 watch TV D 
9 eat out D 
partner 
D 
D 
D 
D 
D 
D 
D 
D 
D 
2 • 1.3 Listen to Danni talk about things he does at work and in his free time. 
Tick .I the things he does in 1. 
3 Work in pairs. Ask your partner about things they do. Tick .I the things they 
do in 1. 
Example A Do you write emails at work? 
B Yes, I write about twenty emails a day. 
A Do you play tennis? 
B No, I don't. I play golf. 
4 • 1.4 Listen to Vicente talk about his likes and dislikes. Complete the table. 
5 Work in pairs. Ask and answer about things you like and don't like doing at 
work I at the weekend I in the evening, etc. 
Example A What do you like doing at work? 
B I like talking to my colleagues. 
A What don't you like? 
B I don't like long meetings. 
••DOD Vocabulary Unit 1 9 
6 Match these languages with the cities on the map. Add the name of a country 
or countries to the list of languages below. 
Russian English Chinese French Hindi Portuguese Spanish Arabic 
~ . ...- - ~ I ~ ~ .,,., 
~~~ 
.c;~City 
Portuguese 
--- -
7 Make sentences about the languages and countries in 6. 
Example People speak Arabic in Egypt. 
They speak English and French in Canada. 
8 Work in pairs. Ask and answer these questions. 
Which languages do you speak? 
Which languages do people speak in your country? 
Can you name five European languages? 
Can you name five Asian languages? 
9 • ) 1.5 Listen to the country and language words. Mark the stress on the 
correct part of the word. 
Example Portugal Portuguese 
Country Language 
1 Italy Italian 
2 Germany German 
3 Japan Japanese 
4 China Chinese 
5 Sweden Swedish 
6 Poland Polish 
Can you add any languages ending in -an, -ese, or -ish? 
10 Unit 1 Vocabulary ••oo o 
Work skills Introducing yourself 
1 • ) 1.6 Listen to a conversation at the reception of the company Software 
Options. Complete the information in the Visitors' Book below. 
Name: _______ _ Reason for visit: _________ _ Time in: ___ _ 
2 •>) 1.6 Order the conversation. Listen again and check. 
Tim It's at 10 o'clock. 
Receptionist 
Tim 
Receptionist 
Receptionist 
Tim 
Hello, Mr Phillips. What time is your meeting? 
Yes, of course. 
OK, I'll tell Mr Martinez's PA that you're here. Can you sign 
the Visitors' Book? 
Hello, Michelle. This is Janet at reception. Mr Phillips 
is here ... 
Hello. My name is Tim Phillips. I have a meeting with 
Mr Martinez. 
3 Work in pairs. Practise the conversation in 2. 
4 •>) 1.7 Listen to people introducing themselves at the Software Options 
meeting. Complete the profiles with these jobs. 
Heed efMer4feNR§ Sales Director IT Development Manager 
PA (Personal Assistant) Technical Support Manager 
Name Job Responsibility 
1 
Jordi Martinez Head of Marketing I'm in • of marketing all new products. 
Isabella Cucchiara 1 I b a team of eight software engineers. 
Tim Phillips 2 I ' with any technical problems. 
Jean Fouquet 3 I'm d for sales in Western Europe. 
Michelle Bertrand 4 I • directly to Jordi Martinez. 
5 • l 1.7 Listen again and complete the responsibilities for the people 
in the profiles in 4 . 
responsible manage report deal charge 
6 Work in groups. Choose somebody to be the chair. Then practise 'going 
round the table' and introduce yourselves. 
• Say your
name and your job title. 
I'm I My name's . . . I'm the Head of Marketing I a sales manager, etc. 
• Say where you are from. 
I work at the office I factory in ... 
• Say your responsibilities. 
I'm responsible for . . . I'm in charge of ... 
I manage . . . I deal with ... 
•••o o Work skills Unit 1 11 
Functions Saying hello and goodbye; 
introducing people 
INTRODUCTION 1 Look at the pictures. Where are the people? What do you think they are saying? 
2 • l) 1.8 Listen to three conversations. Match conversations 1-3 with the 
pictures a-c. 
1 2 3 
3 • l) 1.8 Listen again. Complete the conversations with these words. 
afternoon can fine meet pleased this is 
1 A Good morning. I introduce myself? My name is Philippe 
Grosjean. 
B Hello. Nice to you, Philippe. I'm Dita Hozakova. 
2 A David, can I introduce you to Gustavo Santos? Gustavo, __ 
David Peeters. 
B Hello. to meet you. 
C Pleased to meet you, too. 
3 A Good , Ms Kern. It's good to see you again. 
B Good afternoon, Lidia. It's nice to be here again. 
A And how are you? 
B , thanks. And you? 
4 • l) 1.9 Listen to four conversations between people at work. 
Match them with these situations. 
a saying goodbye to a friend or colleague at the end of the day 
b saying goodbye to someone you don't know very well 
5 • l) 1.9 Work in pairs. Choose the correct words in these extracts from the 
conversations. Listen again and check. 
I a It was nice meeting I meet you. 
b I hope you have a good journey I travel. 
2 a Enjoy I Have a good evening. 
b Talk I See you tomorrow. 
3 a OK, see you late I later. 
b Yes, see I watch you. 
4 a Me too I also. 
b I'll be in I on touch. 
12 Unit 1 Functions ••••o 
Focus 
Complete the table with these phrases. 
Good morning. I hope you have a good journey. Good afternoon. 
Have a good evening. My name is Philippe. See you (later I tomorrow). 
Can I introduce you to Ms Wu? Pleased to meet you (too). This is Kenji. 
Saying hello Saying goodbye Introducing yourself Replying to an 
and other people introduction 
It's good to see Goodbye I Bye. Can I introduce Nice to meet you 
you again. It was nice meeting myself? (too). 
How are you? you. 
I'll be in touch. 
C) For more details and practice, go to the Review section on page 17. 
PRACTICE 6 Match the sentences 1- 5 with the replies a- e. 
1 Good morning. a Thank you. I'll be in touch. 
2 See you tomorrow. b Thanks. Good to be here again. 
3 It's good to see you again. c Morning. How are you today? 
4 I hope you have a good journey. d Yes, see you. 
5 It was nice meeting you. e Nice to meet you too. 
7 Order the conversations. Are they between colleagues or between people who 
don't know each other very well? 
1 a Hi, Tom. How are you today? 
b Good morning, Francine. 1 
c I'm well, thanks. 
d Fine, thanks. And you? 
2 a Nice to meet you too. 
b Kenji, can I introduce you to Sergei Menshikov? 
c Sergei, this is Kenji Matsuda. 
d Nice to meet you, Sergei. 
3 a You too. Bye. 
b OK, I'm finished for the day. See you tomorrow. 
c Yes, see you. Have a good evening. 
4 a Yes, I enjoyed meeting you too. 
b Goodbye, Mark. It was nice meeting you. 
c Thanks. I hope to see you again soon. Goodbye. 
5 a Pleased to meet you, Rosaria. 
b Hello. Pleased to meet you, Claire. I'm Rosaria Vallesi. 
c Good morning. Can I introduce myself? My name is Claire Fry. 
8 Work in pairs. Practise the conversations in 7 . 
TASK 9 Walk around the class. Practise greeting, introducing people, and saying 
goodbye to other students. Use the phrases in 7 . 
• Say hello to people. 
• Introduce yourself to people. 
• Introduce somebody to somebody else. 
~ 
• Say goodbye to people. 
••••D Functions Unit 1 13 
Review 
" 
Grammar Present Simple: I I you I we I they; 
questions 
Form 
There is no change to the ending of the verb with I I you I we I they. 
Examples I live in England. 
We enjoy our jobs. 
To make the negative, we use don't. 
Examples I don't work at the weekend. 
They don't go to meetings. 
To make a question, we put do before the subject. 
Question 
Do you work in the evening? 
Do you go on business trips? 
Short answer 
Yes, I do. 
No, I don't. 
We also use be to make and answer questions. 
Example A Are you married? B Yes, I am. I No, I'm not. 
To make Wh - questions with be, we use Wh- + be+ subject. 
Example A Where is Dubai? B It's in the UAE. 
To make Wh- questions with do, we use Wh- +do+ subject+ verb. 
Example A Where do you live? B I live in Rome. 
Use 
We use the Present Simple when we talk about facts, habits, and regular 
events in the present. 
Example I work for an airline. 
We use do to make questions with a yes/no answer. 
Example A Do they work here? B Yes, they do. I No, they don't. 
We use Wh - question words for 'open' questions. We sometimes call these 
'information' or 'content' questions. 
Example A What do you do? B I'm a project manager. 
PRACTICE 1 • ) 1.10 Listen to an interview with Carla. Are the sentences true or false? 
True False 
1 I live and work in Madrid in Spain. D D 
2 I'm an IT engineer. D D 
3 I don't start work very early. D D 
4 I usually have a short meeting with my boss 
after I check my emails. D D 
5 I work at the weekend. D D 
6 I like rock music. D D 
14 Unit 1 Review • • • • • 
2 Put the words in order to make questions. 
1 start when you do work? 
2 drive you work to do? 
3 live where do you? 
4 work you at weekend the do? 
5 company do which you for work? 
6 what you do do the morning in? 
3 Write answers to the questions in 2. 
4 Read the answers and complete the questions with these words. 
do do what when when where where which 
1 A company do you work for? B I work for TKM International. 
2 A is the meeting? B In my office. 
3 A do you do? B I'm a marketing manager. 
4 A you work in Paris? B Yes, I do. 
5 A is the conference? B It's in March. 
6 A you travel for work? B No, I don't. 
7 A do you start work? B At 9 a.m. 
8 A do you work? B In Osaka. 
Vocabulary Talking about activities; countries 
and languages 
1 Read about Sam Wilson's work routine. Complete the sentences with these 
words. 
give have make train write 
I am the manager of a hotel in Toronto, Canada. I start work at about 6 a.m. I 
1 a short meeting with the staff in reception, then I 2 emails 
for about thirty minutes. After that I 1 a few phone calls. About once 
a month, I ~ the new reception staff. We do workshops and they 
____ 
5 short presentations to each other about their work. 
2 Read about Simone Dubois. Correct the sentences below. 
My job is quite stressful. I am a doctor in a big hospital in France. I work in the 
Accident and Emergency Department, so I work long hours. I work twelve or 
thirteen hours a day. After work, I'm tired, so I enjoy sleeping! That's normal I 
think. When I have some free time, I like eating out or going shopping with a 
friend. I also enjoy swimming and playing tennis. I don't like watching TV. 
3 After work, I'm very 
hungry, so I eat a lot. 
2 I work eight or 
nine hours a day. 
1 I'm a 
lawyer. 
4 In my free time, I 
enjoy watching TV. 
5 I play golf and 
football. 
6 I don't like 
reading. 
15 
3 • >) 1.11 Underline the stress in the countries and nationalities. Then listen 
and check. 
1 China Chinese 6 Japan Japanese 
2 Sweden Swedish 7 Italy Italian 
3 Canada Canadian 8 Poland Polish 
4 Germany German 9 Argentina Argentinian 
5 Portugal Portuguese 10 Russia Russian 
4 •>) 1.12 Listen to the flight attendant. What languages do the crew speak? 
16 Unit 1 Review • • • • • 
Tick./ the languages that you hear. 
Arabic D French D Japanese D 
Chinese D German D Korean D 
English D Italian D Portuguese D 
Russian D 
Spanish D 
Work skills Introducing yourself 
1 Complete the
conversation at reception with these words. 
sign seat meeting tell time 
Visitor Good morning. My name's Sally Daniels. I have a 1 with 
Alia Davey. 
Receptionist Good morning, Ms Daniels. What 2 is your meeting 
with Alia? 
Visitor 
Receptionist 
Visitor 
Receptionist 
Eleven o'clock. 
OK, can you _ 3 the Visitor's Book, please? 
Yes, of course. 
Thank you, Ms Daniels. If you'd like to take a 4 over 
there, I'll _ _ _ 5 Alia that you are here. 
Visitor Thank you. 
2 Match the two parts of the sentences. 
1 I'm in charge a with problems. 
2 I'm responsible b of research. 
3 I deal c for sales. 
4 I report d a big team. 
5 I manage e to the managing director. 
3 •>) 1.13 Listen and complete the profile. 
Name: Hector Gonzalez 
Job: 
Company: Clearview Cosmetics 
Country: 
Job description: 
___________ 
3 for developing new beauty products. 
-----------~with problems in the laboratories. 
-----------~ a team of researchers and technicians. 
___________ 
6 directly to the head of sales and marketing. 
Functions Saying hello and goodbye; 
introducing people 
Saying hello 
Good morning. 
Good afternoon. 
Hi. I Hello. 
It's good to see you again. 
How are you? 
Introducing yourself and others 
Can I introduce myself? 
My name is ... 
Can I introduce you to ... ? 
This is ... 
Replying to an introduction 
Pleased I Nice to meet you (too). 
Saying goodbye 
Goodbye. I Bye. 
Goodnight. 
It was nice meeting you. 
I hope you have a good 
journey I flight home. 
Have a good evening. 
See you (later I tomorrow). 
I hope to see you again soon. 
I'll be in touch. 
PRACTICE 1 Put the words in the correct order to make sentences. 
1 can myself introduce I? 
2 you to nice meet. 
3 soon hope I to you see again. 
4 I can you introduce my to colleague? 
5 good it's you to again see. 
2 Match the greetings 1-4 with the explanations a-d. 
We say: 
1 Good morning 
2 Good afternoon 
3 Good evening 
a after about six o'clock 
b before we go to bed 
c all morning until lunchtime 
4 Good night d from after lunch until about six o'clock 
3 • 1.14 Complete the conversations with these phrases. Then listen and check. 
See you tomorrow to meet you can I pleased to meet you 
nice meeting you hope you have This is good evening 
1 A Hello, 1 introduce myself? My name's Stephen Halls. I work for 
JKL Holdings in Brighton. 
B Hi, 2, Stephen. My name's Nishan Musabbeh. 
2 A Well, goodbye, Paula. 
B Goodbye, Bruno. It was ___ 3• 
A Yes, you too. I 4 a good flight back to Boston. Bye. 
3 A Mark, 5 Shoko. Shoko works in our Nagoya office. 
B Hello, Shoko. Pleased 6 
C Hello, Mark. Pleased to meet you, too. 
4 A OK, I'm finished for the day. ___ 7 
B See you. Have a 8 
• • • • • Review Unit 1 17 
Ticket to ride 
" 
Grammar Present Simple: he I she I it; questions 
INTRODUCTION 1 Work in pairs. How do you travel to work? How long does it take? 
2 George and Hayley Gilmartin live in Paris. High Flyer's James Martin asks George 
about their lifestyle. Read the conversation and answer the questions below. 
James _ 
George I'm a journalist. 
James Do you work in Paris? 
George Yes, I do. 
James Where do you and Hayley live? 
George We live near the Gare du Nord, the Eurostar station 
. p . ~~1-+l~l-+l31':i:::lil!~ 
m ans. 
James And what does Hayley do? 
George She works for an advertising agency. 
James Where does she work? 
George She works in London. 
So you and Hayley live in Paris, but she works in 
London. 
George Yes, that's right. 
James How many days does Hayley work in London? 
George She works there four days a week. Every Monday 
morning, she gets up at 6.30 a.m. in Paris and 
catches the 8.00 a.m. Eurostar train to St Pancras 
in London. 
James Does she stay in a hotel in London? 
George No, she doesn't stay in a hotel. From Monday 
to Thursday; she stays at her parents' house in 
London. Then she comes back to Paris on Friday 
morning and we spend the weekend together. 
18 Unit 2 Grammar • ooo o 
1 Is George a journalist? 
2 Do George and Hayley live in London? 
3 What does Hayley do? 
4 Does Hayley work in Paris? 
5 Where does Hayley stay in London? 
6 Which day does Hayley come back to Paris? 
3 • 2.1 Listen to Hayley talk about her train journey. Are these statements true 
or false? Correct the false statements. True False 
1 Hayley always gets the same train in the morning. D 
2 The train is always on time. D 
3 She usually comes back to Paris on Friday afternoon. D 
4 George sometimes picks her up from the station. D 
Focus 
Read the examples. 
Positive Negative 
Hayley works in London. 
Questions 
She doesn't stay in a hotel. 
Does George meet you at the station? 
Doesthejourneytakelong? 
Answers 
Yes, he does. 
No, it doesn't. 
D 
D 
D 
D 
What does Hayley do? She works for an advertising agency. 
Complete the rules. 
For the third person singular (he I she I it) we put-sat the end of the verb for 
positive sentences. 
We use +he I she I it+ verb for questions. 
We use he I she I it+ +verb for negative sentences. 
Frequency adverbs 
0% 
never sometimes usually often 
C) For more details and practice, go to the Review section on pages 26 and 27. 
100% 
always. 
PRACTICE 4 Write the missing verbs in the table. Check your spelling. Which ones have 
irregular spelling? 
do does 
2 spend 
3 go 
4 have 
5 catch 
6 travel 
7 mix 
8 cross 
S Choose words from 4 to complete the questions and answers. 
1 What time the train leave? 
2 She the bus at 8.30 a.m. 
3 Does this train to Seville? 
4 He $100 each week on petrol. 
5 She breakfast on the train. 
6 He by plane when he goes to Italy. 
6 • 2.2 Look at the verb endings. We say them in different ways. 
Listen and repeat. 
start - --- starts live - - - - lives finish - - - - finishes 
• ooo o Grammar Unit 2 19 
~\ Watch the ~ideo for a more practice. 
7 •>) 2.3 Put these verbs in the correct group. Then listen and check. 
comes discusses 
makes stops 
does fixes gets leaves 
travels washes watches works 
starts lives finishes 
8 Complete the description of a day in the life of super-commuter Andrew Wallis. 
Use the correct form of the verbs in brackets. 
Andrew Wallis works 1 (work) for a bank in the 
USA. His office is in Houston, Texas, but he __ _ 
(live) in Corsicana. Corsicana is 290 km from Houston! 
During the week, he usually 3 (get up) at 
4.45 a.m. and then he 4 (drive) to work. It 
___ 
5 (take) three hours, and then in the evening 
he 6 (go) home again. Why does he do this? 
He 7 (love) his job but he also 8 
(enjoy) his life in Corsicana. 'My family is happy here. 
We have a nice house and my daughter 9 
, (like) her school. She 10 (have) a lot of friends 
iL It in our neighbourhood. Also my wife's job is in Dallas 
so she 11 (not want) to move to Houston: 
What does his wife think of Andrew's lifestyle? 'He 
____ 
12 (not need) to live this 
way. I want him to work from 
home: Does Andrew agree? 
No, he doesn't. 'Work at 
• R · .... home all day - that's my 
idea of a nightmare!' 
9 Make questions about Andrew. 
Examples What time I get up? 
live I in Houston? 
1 Who I work for? 
2 Where I work? 
3 drive I to work? 
4 How long I take? 
5 like I his job? 
6 have I children? 
7 Where I his wife I work? 
8 his wife I like I his lifestyle? 
What time does he get up? 
Does he live in Houston? 
10 Work in pairs. Ask and answer the questions in 9 . Use the information in 8 . 
TASK 11 Work in pairs. Go to page 126. 
20 Unit 2 Grammar • ooo o 
Vocabulary Numbers and time; daily routines 
1 • 2.4 Listen to the examples. 
• • • • a 13 thirteen b 30 thirty 
2 • . 2.5 Listen and~the numbers you hear. 
a 14 40 c 16 60 e 18 80 
b 15 50 d 17 70 f 19 90 
3 Work in pairs.
Say a number in 2. Point to the number your partner says. 
4 There are two ways to tell the time in English. Look at the first way. 
n9.nn'"" u ·uu 
eight o'clock or eight a. m. I p. m. 
nu.3n~ u-i· u 
four thirty 
",·S" u •. u 
seven fifty ten oh five 
5 • ~ 2.6 Listen and number the watches and clocks 1-8 in the order you hear them. 
D D 
6 Look at the second way to tell the time. 
o'clock 
five past 
ten to ten past 
quarter to 9 • to past 3 quarter past 
• 
twenty to twenty past 
6 
.. 
twenty-five to twenty-five past 
half past 
7 Work in pairs. Point to the clocks and watches in 4 and 5. Practice both ways 
of telling the time. 
Example A What time is it? B It's twenty past nine. I It's nine twenty . 
D 
••DO D Vocabulary Unit 2 21 
8 Play this game in pairs. What does Sophia do every day? 
Rules: Flip a coin. Heads: move one square. Tails: mcwe two squares. Say the 
time and two or three sentences for each picture. You can use some of the 
phrases below or use your own. The person who arrives at the finish square 
first is the winner. 
call clients catch the bus check emails go to a meeting go to bed get to work 
have a break have lunch leave work wake up watch TV write a report 
Example Picture 1: Sofia gets up at seven o'clock in the morning. 
She has a shower. She has a cup of coffee. 
9 Work in small groups. Use the game in 8 . Ask and answer questions about 
your daily routine. 
22 Unit 2 Vocabulary • • o o o 
Work skills Emails 1 
1 Read the two emails and answer the questions. 
1 2 
To: cztaguchi@mesmi.com 
From: jhanson@recruit.co.uk 
Subject: Training courses 
To: jhanson@recruit.co.uk 
From: cztaguchi@mesmi.com 
Subject: Training courses 
Dear Ms Taguchi, Dear Mr Hanson, 
It was very good to meet you at the IT Expo in Tokyo 
last week. Thank you for the information about your 
online training courses. Could you send me some more 
information about your presentation training courses? 
Could you also send me a price list7 
Thank you very much for your email. It was a 
pleasure to meet you, too. I have attached a PDF of 
the presentation courses available and a price list. 
Please let me know if there is any more information 
you need. My mobile number is 07862 406667. 
Kind regards, I look forward to hearing from you. 
Best wishes. Maki Taguchi 
Jeff Hanson 
Recruit Inc, HR Manager 
1 Have Jeff Hanson and Maki Taguchi met before? 
2 Do Jeff and Ms Taguchi work for the same company? 
3 What two things does Jeff request? 
4 How does Ms Taguchi send the information to Jeff? 
5 What other information does she give him? 
2 Complete the phrases below using the underlined words in emails 1 and 2. 
Opening Dear 
Dear 
Previous contact It was 
Thank you 
Thank you very much 
Request Could 
Attachment I 
Future contact I look 
Closing Best 
Kind 
3 Complete the email with the correct phrases from 2. 
To: davidyoung@rimosdm.com 
From: astephens@mxsolutions.fr 
Subject: Online digital management 
1 Taguchi 
_
2 Hanson 
6 
10 
_____ Young, 
It ________ to meet you at the digital trade fair. ________ for your advice 
about online digital management systems. ________ send me some more detai ls about 
your service and costs? 
I to hearing from you. 
Kind ____ ~ 
Annie Stephens 
4 Write the reply to the email in 3. Use email 2 in 1 as a model. 
' 
•••oo Work skills Unit 2 23 
Functions Invitations 
INTRODUCTION 1 Work in pairs. What can you see in the pictures below? 
2 •>. 2.7 Listen to three conversations. Match conversations 1-3 with pictures 
a-c. Do the people say yes or no to the invitation? 
1 2 3 
3 •>J 2.7 Complete the conversations with these words. Then listen again 
and check. 
I'd would you would be great Do you want I'm sorry 
love to are you free Yes, OK 
1 A Nuria, 1 like to meet for coffee this morning? 
B Thanks, I'd 2, but there's a staff meeting at eleven. 
A How about this afternoon? 
B 3• Let's meet in reception at two o'clock. 
A Fine. See you later. 
2 A Javi, are you free this evening? 4 to see a show? 
B Thanks, 5 like that. What's on? 
A There's a Spanish band at the New Theatre. What do you think? 
B Sure, that sounds good. 
3 A Mayumi, 6 this weekend? Would you like to go 
sightseeing in Edinburgh? 
B Oh, 7, I can't. Thanks for asking me but I have 
other plans. 
A Oh, too bad. Perhaps another time? 
B Yes, OK. That ______ _ 
4 Work in pairs. Practise the conversations in 3. 
24 Unit 2 Functions ••••o 
Functions Invitations 
INTRODUCTION 1 Work in pairs. What can you see in the pictures below? 
2 • )) 2. 7 Listen to three conversations. Match conversations 1-3 with pictures 
a-c. Do the people say yes or no to the invitation? 
1 2 3 
3 • IJ 2.7 Complete the conversations with these words. Then listen again 
and check. 
I'd would you would be great Do you want I'm sorry 
love to are you free Yes, OK 
1 A Nuria, 1 like to meet for coffee this morning? 
B Thanks, IO 2, but there's a staff meeting at eleven. 
A How about this afternoon? 
B 3• Let's meet in reception at two o'clock. 
A Fine. See you later. 
2 A Javi, are you free this evening? ~ to see a show? 
B Thanks, 5 like that. What's on? 
A There's a Spanish band at the New Theatre. What do you think? 
B Sure, that sounds good. 
3 A Mayumi, 6 this weekend? Would you like to go 
sightseeing in Edinburgh? 
B Oh, 7, I can't. Thanks for asking me but I have 
other plans. 
A Oh, too bad. Perhaps another time? 
B Yes, OK. That ______ _ 
4 Work in pairs. Practise the conversations in 3. 
24 Unit 2 Functions • • • • o 
Focus 
Complete the table with these phrases. 
Would you like to ... ? 
Thanks, I'd love to, but ... 
Do you want to ... ? 
Yes, that would be good I great. 
Thanks for asking me, but ... 
Thanks, I'd like that. 
I'm sorry, I can't. Yes, OK. 
Are you free on Tuesday? 
Inviting someone Accepting (saying yes) ' Refusing (saying no) 
C) For more details and practice, go to the Review section on page 29. 
PRACTICE 5 • 2.8 Complete the conversations. Then listen and check. 
1 A Are you free this evening? 1 like to go out for dinner? 
B Thanks, I'd 2, but I have other plans for tonight. 
2 A 3 like to see the new art exhibition at the museum? 
It's about Picasso and Matisse. 
B Yes, please. That 4 great. 
3 A Are you 5 on Friday? 6 you want 
to go to that new Japanese restaurant? 
B I'm sorry, I 7• It's my brother's birthday on Friday, but 
thanks for 8 me. 
6 Match the questions 1-5 and answers a-e. 
1 Would you like to go to a a Yes, I am. What do you want to do? 
museum tomorrow? b Yes, I'd like that. Which museum? 
2 Do you want to get a pizza? c Yes, that would be good. I'm hungry. 
3 Are you free on Sunday? d Thanks, I'd love to, but I'm away 
4 Do you want to meet for coffee next week. 
next week? e Thanks for asking me, but I'm sorry I 
5 Would you like to go to the can't. I'm busy tonight. 
cinema tonight? 
TASK 7 Work in pairs. Practise making invitations using the pictures below. Say'yes' or 
'no' to the invitation. 
Example A Hi, Bernice. Would you like to go sightseeing on Friday? 
B Yes, that would be great. What time? 
A Are you free at two o'clock? 
B Yes. Thanks for asking me. 
A No problem! See you on Friday. 
••••o Functions Unit 2 25 
Review ~ 
Grammar Present Simple: he/she/it; questions 
26 Unit 2 Review •••• • 
Form 
To make most verbs in the third person singular (he I she I it), we add -s. 
Examples He lives in Portugal. 
She works in Argentina. 
It takes five hours by train. 
To make the negative, we use doesn't + verb. 
Example She doesn't travel by bus. 
To make a yes I no question, we use Does + subject + verb ... ? 
Question Short answer 
Does he go on business trips? Yes, he does. I No, he doesn't.
Does she have lunch at her desk? Yes, she does. I No, she doesn't. 
To make a Wh- question, we use Wh - +does+ subject+ verb ... ? 
Example Where does she have lunch? When does he finish work? 
Third person -s: some spelling rules 
Some verbs have irregular spelling in the third person singular present tense. 
For verbs that end in ss, sh, eh, x, and o, we add -es. 
Examples miss - Marc often misses the bus. 
finish - She finishes work at 6.00 p.m. 
catch - Ella catches the train at 7.30 a.m. 
fix - He usually fixes the photocopier. 
go - She goes to the office by train. 
For verbs that end in a consonant + y, we change y to ies. 
Example fly - He often flies to Frankfurt airport. 
Frequency adverbs 
The adverb goes before normal verbs, but it goes after the verb 'to be'. 
Examples He often drives to work. NOT HP rlri"P<; nftPn tn rnnrlr 
She is never late. NOT ~hP RP"Pr ii; l::ttP 
Use 
We use frequency adverbs to say how often a person does something. 
Examples I never work on Sunday. 
She always drinks coffee for breakfast. 
They sometimes meet for lunch. 
0% 30% 70% 90% 100% 
Never Sometimes Often Usually Always 
PRACTICE 1 Complete the sentences using the verbs in brackets. Change the ending 
if necessary. 
1 Karin (live) in Berlin. 
2 ____ (work) for a telecommunications company. 
3 He ___ (watch) a lot of TV. 
4 Hasseim (go) to the office every day. 
5 We (fly) to Lisbon on 23'd June. 
6 She (have) an interesting job. 
2 Make negative sentences. 
1 He takes the train to the office. 
2 She usually meets clients in her office. 
3 Anna works in Madrid. 
4 Roberto leaves home early in the morning. 
5 Harriet finishes work at 6.00 p.m. 
6 He flies to Dubai at least once a month. 
3 Put the words in the correct order to make questions. 
1 bank she work does for a? 
2 does what she finish work time? 
3 live where he does? 
4 start when the film does? 
5 he have does a car? 
6 get work how she does to? 
4 Complete the text. Use these verbs with the correct ending. 
begin fly go have live not stay spend stop write 
Vivian Chung is the CEO of a software company. She 1 in San Francisco 
but she commutes each week to Taipei and Tokyo. How does she do it? Her 
week 2 early on Monday morning. She 3 to Taipei and arrives 
on Tuesday morning, and then she has breakfast at her apartment in Taipei. 
By 9 a.m. she's in the office. She 4 meetings until 5 p.m. She __ 
the night in Taipei - she flies to Tokyo on Tuesday evening. She __ 6 
Wednesday and Thursday in Japan. On Friday, Vivian returns to the USA. On 
the plane, she 7 emails and prepares presentations. When she arrives in 
the USA, she __ 8 home and she makes a few conference calls. Then her 
children come home from school and she 9 work. 'The weekends are 
for my family: 
Vocabulary Numbers and time; daily routines 
1 • 2.9 Listen and draw the hands on the clocks. 
2 • 2.10 Listen to three conversations at Vancouver Airport. 
When is the next train? Write the time and choose a.m. or p.m. 
1 _ _: __ a.m./p.m. 
2 _ : __ a.m./p.m. 
3 _ : __ a.m./p.m. 
• • • • • Review Unit 2 27 
3 Write the verbs in the puzzle. What extra word can you find? 
1 He makes a cup of coffee. , M A K E s] 
2 She the newspaper. 
3 He up at 8.30 a.m. 
4 She the bus to work. J 
5 He reports. 
6 She Fridays at home. l 
7 He to a meeting. 
8 She sometimes tennis. l l 
4 Match the opposites. 
1 arrive at work a finish a meeting 
2 get up b fall asleep 
3 start a meeting c leave work 
4 wakeup d get off the bus 
5 get on the bus e go to bed 
5 Answer the questions about your routine. Write your answers. 
1 When do you wake up? ~I~w~a=k=e~u"*p~a~t~·~··~-------
2 How do you travel to work? 
3 How long does it take? 
4 Do you sometimes go to meetings? 
5 What time do you usually have lunch? 
6 When do you usually finish work? 
7 What do you do after work? 
8 What time do you usually arrive home? 
Work skills Emails 1 
1 Lamara Coppola wants to find out more information. Complete her email 
with these words. 
To: David Jackson 
From: Lamara Coppola 
Subject Training 
/look It was very good Kind regards Thank you for Mr Jackson Could you send me 
Dear~--------
________ , to meet you at the BTecH conference in Dubai last week. 3 the information 
about training seminars. 4 some more information about the IT seminars this month? 
________ 
5 forward to hearing from you. 
Lamara Coppola 
28 Unit 2 Review • • • • • 
Functions Invitations 
We use Would you like to ... ? and Do you want to ... ? to invite somebody 
to do something. 
We use Are you free ... ? to ask if someone is available to meet you. 
Examples Would you like to go shopping later? 
Do you want to meet the Sales Rep for Singapore? 
Are you free on Monday at ten o'clock? 
We use Yes, OK to accept. We also say Thanks, I'd like that or Yes, that would 
be good I great. 
We don't usually just say 'No' directly to refuse. We usually give a reason. 
Examples I'm sorry, but I'm busy this evening. 
Thanks for asking me, but I'm sorry, I can't. 
Thanks, I'd love to, but I'm busy this evening. 
1 Match the invitations 1-5 and the replies a-e. 
1 Are you free on Tuesday evening? a Yes, OK. I need a break. 
Do you want to play tennis? b Thanks for asking me, but I'm on 
2 Would you like to meet up for holiday next week. 
lunch next week? c Thanks, I'd like that. I've never been 
3 Do you want to get a coffee? to Germany! 
4 Would you like to go to the d Thanks IO love to, but I'm meeting 
Frankfurt book fair? Tina this afternoon. 
5 Are you free this afternoon? Do e Yes, that would be great. I love 
you want to go swimming? playing tennis. 
2 •>) 2.11 Martin Blake arrives at a two-day training course in Glasgow on 
Monday morning. He talks to three other guests in the hotel reception. 
Complete the conversations. Listen and check. 
1 Guest A Would 1 come to the welcome dinner 
2 
3 
Colin 
Guest A 
Martin 
Guest B 
Martin 
Guest B 
Guest C 
Colin 
Guest C 
this evening? 
Thank you, that z great. What time? 
It's from 7.30 in the restaurant. We'll see you later! 
So you work for InTech Developments, is that right? 
Yes. I'm Mohammed Soufi. Good to meet you. 
I'm Martin Blake. 3 free this afternoon? There's a 
workshop with Janet Matthews. She's very good. 
_ _ _____ 4, I can't. I have a meeting at 2.30. 
_______ 
5 want to get some lunch after this? 
I'm really tired. 
Sure, that 6 great. Where do you want to go? 
How about the Italian place on the seventh floor? It's got 
fantastic food. 
Colin 7• Let's meet at the restaurant. 
Guest C OK. See you later. 
• • • • • Review Unit 2 29 
My space ~ 
Grammar there is I are; have I has got; 
a, some, any 
INTRODUCTION 1 Work in pairs. Tell your partner about your office or workspace. 
2 Match the people 1-4 with the workspaces a-d. Give reasons for your answers. 
1 Nicki Page - freelance writer 
2 Albert Einstein - scientist 
3 Martha Stewart - businesswoman 
4 US President - politician 
3 Match the sentences with the workspaces in 2 . 
1 There is a bookcase on the wall. 
30 Unit 3 Grammar • ooo o 
2 There are some flowers on the desk. 12,_d 
3 There isn't a bookcase in the room. 
4 There aren't any pictures on the wall. 
5 The room has got a large window. 
6 He or she has got some papers on his I her desk. 
7 He or she hasn't got a computer. 
8 He or she has got some books on his I her table. _ 
4 • 3.1 Listen to Nicki Page talk about her office. Complete the sentences. 
Reporter 
Nicki 
Reporter 
Nicki 
Reporter 
Nicki 
Reporter 
Nicki 
Reporter 
Nicki 
Reporter 
Nicki 
Focus 
_______ 
1 a desk? 
Yes, I _______ 2 a lovely old desk, and I've got a laptop. 
_____ 
3 the desk any drawers? 
Yes, it -----~ some little drawers for pens and things. 
_____ 
5 a bookcase
in your room? 
Yes, there's _____ 6 bookcase next to the desk. It's got some 
travel books on it. 
Have you got a desk lamp? 
No, I 7• The desk is by a window, so it's very light. 
Have you got 8 pictures on the wall? 
Yes, I've got a big blue picture over my desk. 
Are there 9 flowers or plants in the room? 
Yes, there's a little flower pot on my desk. 
Read the examples in 3 and 4 . Complete the rules. 
We use there+ +a with singular nouns. 
We use there+ +some with plural nouns. 
We use is there /there isn't+ +noun in questions and negative sentences 
about singular nouns. 
We use are there /there aren't+ _____ + noun in questions and negative 
sentences about plural nouns. 
We use has I have and hasn't I haven't for short answers with have got. 
Have you got a desk? Yes, I have. 
Has it got any drawers? No, it hasn't. 
C) For more details and practice, go to the Review section on pages 38 and 39. 
PRACTICE 5 Are these sentences about the picture on the left true or false? Correct the 
false sentences. 
True False 
1 There is a desk by the window. D D 
2 There aren't any plants in the room. D D 
3 There is a computer on the desk. D D 
4 There isn't a printer in the room. D D 
5 There are two windows. D D 
6 There are two chairs. D D 
7 There are some pictures on the wall. D D 
6 Make questions. 
1 you got I desk? 
2 there I pictures I wall? 
3 there I windows? 
4 you got I chairs? 
5 there I plants? 
6 there I carpet? 
7 you got I TV or PC? 
8 there I lamps? 
9 there I bookcase? 
10 you got I printer? 
• ooo o Grammar Unit 3 31 
Lego, Billund, Denmark 
7 Work in pairs. Ask your partner about a room at home or work. Use the 
questions in 6. Give some details in your answer. 
Examples A Are there any pictures on the wall? 
B Yes, there are some pictures of my friends and family. 
A Have you got a desk? 
B Yes, I have. I've got a big wooden desk. 
8 Look at the pictures of three famous offices. What can you see? Choose the 
correct option to complete the descriptions of the offices. 
Lego is a toy manufacturer. The office for the Lego 
design department looks like a children's playground. 
There are I is1 thirteen meeting rooms. Each one 
has I have2 got a different style and colour. There 
are I is3 red, blue, pink, yellow, and green rooms. 
Some rooms has I have4 got a relaxed style with 
clouds on the walls; some are quite formal. There 
are I is5 a slide from the first floor to the ground floor! 
Dtac Headquarters, Bangkok, Thailand 
Dtac is a mobile phone provider. The Dtac building 
has I have6 got twenty floors. Inside there are I is 
restaurants, cafes, and informal meeting rooms. There 
are I is8 also a large round library and a 'Funfloor'. 
The Funfloor has I have9 got an indoor football pitch, 
table tennis tables, a running track, as well as spaces 
for concerts and performances. 
TBWA/Chiat/Day, New York, USA 
TBWA is an international advertising agency. The 
New York office is completely open. It has I have10 
got a basketball court and there is I are11 a big-screen 
TV too. There is I are12 also trees inside the building! 
The employees hasn't I haven't13 got individual desk 
spaces; they can choose a different desk each day. 
9 Which office in 8 do you like? Describe your perfect office. 
TASK 10 Work in pairs. Student A, look at the picture on page 126. Student B, look at the 
picture on page 130. Ask and answer questions to find eight differences in 
the pictures. 
Example A Has your office got a big window? 
B No, it hasn't. The window in my office is small. 
32 Unit 3 Grammar • D D D O 
iround Floor 
Cate 
Toilets 
Shop 
• Cloakroom Lifts 
0 
Reception 
Entrance 
Vocabulary Prepositions of place 
1 Match the pictures a-i with the prepositions 1-9. 
@] 0 IT] r-- }] JU 
1 between 4 on 7 in 
2 opposite 5 behind 8 on the right of 
3 in front of 6 next to 9 on the left of 
2 Work in pairs. Look at the plan of a conference centre below. Complete the 
sentences with these words. 
bus stop cloakroom conference room drinks machines 
lecture theatre restaurant shop 
1 
2 
3 
4 
5 
6 
7 
The 
The 
The 
The 
The 
The 
The 
_________ is opposite the lifts on the first floor. 
_________ is in front of the conference centre. 
_________ are next to the lifts on the first floor. 
_________ is on the right of Meeting Room 4. 
_________ is between the cloakroom and the toilets. 
_________ is on the left of the Conference Room. 
_________ is behind the reception. 
First Floor 
Conference Room Meeting 
Room3 
Meeting 
Room4 
Restaurant 
Business Centre 
(;; ... 4 Bus stop 
Meeting 
Room 1 
Drinks 
Machines 
~m 
!1a 
Room 2 L"ft I S 
Lecture 
Theatre 
3 Look at the plan again. Complete the sentences with these prepositions. 
next to on the right on between opposite 
1 The business centre is _______ the ground floor. 
2 Meeting room 1 is meeting room 2. 
3 Meeting room 4 is meeting room 3 and the restaurant. 
4 The toilets are of the restaurant. 
Toilets 
Stairs 
-. 5 The restaurant is the lecture theatre. 
••DO D Vocabulary Unit 3 33 
lllllllllllliiiilll ll· 
@J a 
A 
t 
!J 
0 
~ Watch the video for D more practice. 
B 
4 Match the words 1-10 with the places at a train station a-j. 
1 main entrance _ 6 bookshoR 
2 cafe _ 7 restaurant 
3 newsagent's _ 8 ticket office 
4 tourist information office 9 ATM 
5 chemist's 10 toilets 
-
·I~ 111111111111111111 
P.!n [§] ,., ,., ,., 1•u Wiii n 
F t ~W rn c D E 
t t t 
n~ c,~ ~ QJ 
5 Look at the plan of the train station. Are the sentences true or false? 
True False 
1 The ATM is between the ticket office and the chemist's. D D 
2 The caf e is next to the bookshop. D D 
3 The restaurant is opposite the tourist information office. D D 
4 The bus stop is in front of the station. D D 
5 The toilets are on the right of the restaurant. D D 
6 The ticket office is on the left of the chemist's. D D 
6 • 1) 3.2 Listen to the people in the station (A-F) arranging to meet before they 
catch their trains. Write the correct letter next to each name. 
1 Martin 
2 Sharon 
3 Francesca 
4 Laura 
5 Tom 
6 Dani 
7 Work in pairs. Choose two or three places on the plan. Call a friend to say 
where you are. 
Example A Hello. Where are you? 
B Hi, I'm in the ... 
A Where's that? 
B It's next to I opposite I in front of .. . 
34 Unit 3 Vocabulary ••oo o 
Work skills Telephoning 1 
1 Work in pairs. How do you say these telephone numbers? 
1 016329 600969 
2 020 7946 0822 Ext. 34 
3 (0044) 116 4960088 
2 Read the text about telephone numbers in English. Do English speakers say 
telephone numbers in the same way as you? 
• Say the individual numbers: 123 is 'one two three,' not 'one hundred and twenty three'. 
• 22, 44, etc. are often 'double two', 'double four'. 
• Say the number O like the letter 'O' (oh) or 'zero'. 
• For international numbers, you need the country code: 0044 for the UK. 
• You may need the area code: 020 for London. 
• In large offices, Ext. 123 shows a person's extension number. This is called 'extension 123'. 
3 • 3.3 Listen and write the telephone numbers. 
a 
b 
c 
d 
e 
4 Work in pairs. Write five telephone numbers. Read your numbers to your 
partner. Your partner writes down the numbers. Are they correct? 
5 • 3.4 Listen and complete the conversations. 
1 Leslie Hello. Leslie Isaac ____ _ 
Greg Hi, Leslie. 2 is Greg Barnes from BioTech. 
Leslie Oh, hi, Greg. How are things? 
Greg Fine, thanks. And you? 
Leslie Pretty good. Thanks. 
Greg Listen. I'm 1 about our meeting next week ... 
2 Sara Hello. Datacom. Sara Agosti speaking. How can I help you? 
Tom Hello. Could I 4 to Tina Melis, please? Extension 3048. 
Sara Who's ', please? 
Tom 6 Tom Chang from ATC Industries. 
Sara OK.
; the line, please. I'll connect you .. . I'm sorry, 
Ms Melis isn't here right now. Can I ~ a message? 
Tom No, it's OK. I'll 9 back later. Can you give me her direct 
line number? 
Sara Yes, her extension number is 3048. So the direct line number is 
053048. 
Tom Is the _____ 10 code 01865? 
Sara Yes, that's right. 
6 Work in pairs. Practise the conversations in 5. Use your names and names of 
companies you know. 
• • • o o Work skills Unit 3 35 
Functions Checking travel information 
INTRODUCTION 1 • 3.5 Martina Torres arrives at Heathrow Airport in the UK. Listen to her ask 
about the journey into London. Complete the table. 
Heathrow Express 
Underground 
2 Do you think Martina chooses the Heathrow Express or the underground? 
Give your reasons. 
3 •J 3.5 Listen again and complete the questions. 
Martina Excuse me. 1 I get to London from here? 
Assistant Well, you can take the train. The Heathrow Express. 
Martina OK. 2 does it take? 
Assistant It's quick. It takes about fifteen minutes. 
Martina Oh, that's good. __ 3 does it go? 
Assistant Every fifteen minutes. 
Martina So __ 1 is the next train? 
Assistant It's in about ten minutes. 
Martina 
Assistant 
Martina 
Assistant 
Martina 
Assistant 
Focus 
____ 
5 does it go from? 
It leaves from platform two. 
And 6 do I buy a ticket? 
You can buy a ticket from a ticket machine. 
_ 
7 does it cost? 
It's eighteen pounds one way. 
Read the example questions. Which questions refer to time? What do the other 
questions refer to? 
Asking for travel information Giving travel information 
How do I get to London ... ? You can take the train. 
How long does it take? It takes about fifteen minutes. 
How often does the train go? Every fifteen minutes. 
How much does it cost? It's eighteen pounds ... 
How do I buy a ticket? You can buy one from the machine. 
When I What time is the next bus? In about ten minutes. 
Which platform does it go from? It leaves from platform one. 
C) For more details and practice, go to the Review section on page 41. 
36 Unit 3 Functions ••••o 
PRACTICE 4 Match the questions 1-7 with the replies a-g. 
1 How do I get to the airport? a About thirty minutes. 
2 Which platform does the train b You can take a taxi or go by bus. 
go from? c Every half an hour. 
3 How often does the bus go? d A return ticket is $12. 
4 How long does it take to get to e In about five minutes. 
the city centre? f You can get a ticket from the driver. 
5 What time is the next bus? g Platform 19. 
6 How do I buy a ticket? 
7 How much does it cost? 
5 • 3.6 Work in pairs. Complete the conversations with these words. 
Then listen and check. 
how take often every go about when much long 
1 A Excuse me. 1 is the next train to Manchester? 
B It's at six o'clock. 
A Which platform does it 2 from? 
B From platform 9. 
A How 3 does it take? 
B One moment, I'll check for you. It takes 4 three hours, so it 
arrives at 9.00 p.m. 
A OK. Thank you. 
2 A Can you help me? 
B Sure. 
A _____ s do I get to the city centre from here? 
B You _____ 6 the number 17 bus. 
A The number 17? 
B That's right. 
A How _____ 7 do the buses go? 
B There's a bus 8 ten minutes. It's a good service. 
A Oh, good. Thank you. How ~ does a ticket cost? 
B It costs €1.20 for a single ticket. 
6 Work in pairs. Practise the conversations in 5. 
TASK 7 Work in pairs. Student A, go to page 127. Student B, go to page 131. Take turns 
to ask for and give information about the journey from Tokyo Narita Airport to 
the centre ofTokyo. 
• how to get to Tokyo city centre • how to buy a ticket 
• how long the journey takes • when is the next bus I train 
• how often the bus I train leaves • which platform I bus stop 
• how much the ticket costs 
Review ~ 
Grammar there is I are 
38 Unit 3 Review •••• • 
Form 
Positive Negative 
Singular There is a restaurant. There isn't a restaurant. 
Plural There are two coffee shops. There aren't any offices. 
Question Positive answer Negative answer 
Is there a gym? Yes, there is. No, there isn't. 
Are there any banks? Yes, there are. No, there aren't. 
- --
-
We usually use short forms of positive sentences when we speak. 
Examples There's a restaurant. There're two coffee shops. 
Use 
We use there is to talk about single things and there are to talk about two or 
more things. 
have I has got 
Form 
Positive (long form) Positive (short form) Negative (short form) 
I have got a laptop. I've got a laptop. I haven't got a laptop. 
- -
He has got a credit card. He's got a credit card. He hasn't got a credit card . 
-
Question Positive answer Negative answer 
Have you got a laptop? Yes, I have. No, I haven't. 
Has she got a credit card? Yes, she has. No, she hasn't. 
Use 
We use have got to ask and answer about the items we carry. 
Example A Have you got a pen in your bag? B No, I haven't. 
We use have got to talk about possessions. 
Examples I've got a mobile phone. They've got an office in London. 
We use have got to talk about relationships with other people. 
Example We've got a new manager. 
a, some, any 
We use a with singular nouns in positive and negative sentences, and questions. 
Example There is I isn't a desk. Has he got an office? 
We use some with plural nouns in positive sentences. 
Examples There are some chairs in the room. I've got some plants. 
We also use some with uncountables. 
Example There's some milk on the table. 
We use any with plural nouns in negative sentences and questions. 
Examples There aren't any coffee shops. Have you got any business cards? 
PRACTICE 1 Write questions for these answers. 
1 No, there aren't any desks. 
2 No, I haven't got a fax machine. 
3 Yes, there are some chairs next to the printer. 
4 No, she hasn't got a laptop. 
5 Yes, we've got two photocopiers. 
2 Write a description of the office in the picture. Use the correct form of there is I 
are, some, and any. Include these things. Use your dictionary to help you. 
calculators computers desks fax machines files flipcharts laptops 
noticeboards pencil sharpeners pens photocopiers pictures on the wall 
plants rulers staplers scissors telephones windows 
3 • 3.7 Cynthia Chinello and Marcel Foster work for the same company. Listen 
to their conversation about Cynthia's office. Are the sentences true or false? 
1 Cynthia works in Munich. 
2 There's a cafe but there isn't a restaurant. 
3 There is a gym on the first floor. 
4 They've got a swimming pool and a creche. 
5 There are three relaxation rooms. 
6 They haven't got a sauna. 
True False 
D D 
D D 
D D 
D D 
D D 
D D 
Vocabulary Prepositions of place 
1 Match these words with the definitions 1-8. 
bakery bookshop car park chemist's 
clothes shop post office newsagent's supermarket 
1 You leave your car here. 
2 You buy meat and vegetables here. 
3 You buy medicine here. 
4 You buy a newspaper here. 
5 You buy bread here. 
6 You buy books here. 
7 You buy clothes here. 
8 You buy stamps and send letters here. 
• • • • • Review Unit 3 39 
~ +----t +--+ 
Sports centre 
2 Look at the map to complete the sentences. Choose the correct preposition. 
1--+--f 
+--+--i 
Restaurant 
Theatre Hotel 
Bookshop Shoe shop Bank Post Office 
1 The shoe shop is behind I between I in front of the bookshop and the bank. 
2 The hotel is between I next to I opposite the post office. 
3 The sports centre is on I opposite I next to the restaurant. 
4 The car park is behind I between I opposite the bakery. 
5 The bus stop is behind I in front of I opposite I the station. 
6 The bank is between I on the left of I on the right of I the theatre. 
3 • : 3.8 Listen to the telephone conversations. Write these places on the map. 
cafe chemist's supermarket cinema clothes shop 
Work skills Telephoning 1
1 Complete the sentences with these words. 
area country double double extension oh 
1 What is the code for Germany? 
2 We say the numbers 5577 as five seven. 
3 020 is the code for London. 
4 There are two ways to say the number 'O': zero or' 
5 'Ext. 20' is an number. 
2 • 1 3.9 Listen and correct the telephone numbers. 
Jan:S mobile f!/,/mber: 
Icon Prod/,/ct1ons 
07711904225 
020 7922 0854 
Tamsm:S wort{ fl/,/mber: 0227 487 1422 fxt 34 
Jamal:Shomen/,/mber. 0055 1216497 0556 
3 e; 3.10 Order the telephone conversation. Listen and check. 
a It's Tomas Vazik from E-Technix. 
b Good morning. Could I speak to Claire Valdini, please? 
c No, it's OK. I'll call back later. 
d Good morning. SJB. How can I help you? _1_ 
e Certainly. Who's calling, please? 
f Hold the line, please ... I'm sorry, Ms Valdini isn't 
here right now. Can I take a message? 
3 
40 Unit 3 Review •••• • 
Functions Checking travel information 
You can ask for travel information about these things: 
Transport 
Examples How do I get to the city centre from here? 
How do I get to Manchester from London? 
Which platform does the train go from? 
Time and frequency (of trains, buses, etc.) 
Examples When I What time is the next train? 
How long does it take? 
How often do the trains go? 
Price/Types of ticket 
Examples How much does a return ticket to Liverpool cost? 
How do I buy a ticket? 
Can I have a single/return ticket to London, please? (British English) 
Can I have a one-way/round-trip ticket to Boston, please? 
(American English) 
PRACTICE 1 Match the questions 1-5 with the answers a-e. 
1 How much does a ticket cost? a You need to take a taxi. 
2 Which platform does the London 
train go from? 
b It takes about six hours by plane. 
c $12.50. 
3 How often do the buses go? d Platform 19. 
4 How long does it take to get to 
Moscow from Paris? 
e They go every half hour. 
5 How do I get to the hotel from 
the station? 
2 Write questions to match the answers. 
1 A 
B The Birmingham train leaves from platform 4. 
2 A 
B There's a bus every five minutes. 
3 A 
B It's only two minutes by car. 
4 A 
B A return ticket to Dublin costs €30. 
5 A 
B The journey to Bristol takes three hours. 
3 Order the conversation. 
a From platform 20. 
b Excuse me. When is the next train to Glasgow? _l_ 
c Five minutes! Which platform does it go from? 
d How do I get to platform 20? 
e OK. Thanks very much. 
f Just go straight on. It's the last platform. 
g The next Glasgow train leaves in five minutes. 
••••• Review Unit 3 41 
New roads 
Grammar Past Simple: regular and 
irregular verbs 
INTRODUCTION 1 What do you like to do on holiday? 
across ASIA on the cheap 
~ ~ft\~~ 
~~ w-­
~ 
go sightseeing 
play sport 
lie on the beach 
meet new people 
go shopping 
go to clubs 
eat good food 
have new experiences 
2 Do you use a guidebook on holiday? Which guidebooks do you like? 
3 Read the introduction and look at the profile for Lonely Planet, a publishing 
company. Answer the questions. 
1 What do Lonely Planet publish? 
2 What else do they publish? 
COMPANY PROFILE 
1970 Maureen metTony Wheeler in 
_______ 1. One year later, they 
got married. For their honeymoon, they 
travelled by van across Europe and Asia to 
1973 Tony and Maureen wrote Lonely Planet's 
first book, Across Asia on the Cheap. It sold 
_______ 
3 copies in a week. 
___ 
4 They made their second Lonely Planet 
guidebook, South-East Asia on a Shoestring. 
1980 They published Lonely Planet _____ _ 
It was an immediate bestseller. 
1990s The company increased their range of books to 
include Europe and ______ _ 
2007 BBC Worldwide bought a _____ _ 
share in the company. 
2009 The company started a monthly travel 
magazine. 
___ 
8 BBC Worldwide sold Lonely Planet to US 
company NC2 Media. 
fe 1nf ~~ 
~.~- JA ---------~ 
4 •>) 4.1 Listen to a radio programme and complete the missing information in 
the profile in 3. Use these words. 
51 80 
Australia India London North America 75% 1,500 1975 2013 
5 Are the sentences true or false? Listen again and check. 
True False 
1 Maureen and Tony met in Australia. D D 
2 They travelled to North America by van. D D 
3 The first Lonely Planet guide was Across Asia on the Cheap. D D 
4 In 1980, they published a book about Thailand. D D 
5 In 2007, BBC Worldwide bought half of the company 
from the Wheelers. D D 
6 The Lonely Planet magazine started in 2009. D D 
42 Unit 4 Grammar • DOD D 
Focus 
Read the examples. 
Past Simple 
I visited Australia last year. 
She visited Australia in the 1970s. 
It was interesting. 
Maureen and Tony Wheeler were both in London. 
The Past Simple is the same for all persons (I I you I he I she I it I we I they). The only verb 
that is not the same for all persons is ___ _ 
To make the Past Simple of regular verbs, we add to the end of the verb. 
Irregular verbs 
They wrote the first book in 1973. 
It sold 1,500 copies in a week. 
For the Past Simple of irregular verbs, see the list of irregular verbs in the Pocket Book. 
Negative sentences and questions 
They didn't have any information to help them. 
Did they have a good time? Yes, they did. I No, they didn't. 
What did they do next? 
Where did they write about next? 
To make the negative, we use I I she I they, etc.+ +go I play I work, etc. 
To make a question, we use +you I he I they, etc.+ go I play I work?, etc. 
To make Wh- questions, we use a Wh - question word + ____ +subject+ verb. 
C) For more details and practice, go to the Review section on pages 50 and 51. 
PRACTICE 6 Find the Past Simple forms of these verbs in the profile of Lonely Planet in 3. 
Regular verbs Irregular verbs 
travel travelled meet met 
publish get 
increase write 
start make 
Can you find other examples of irregular verbs in the profile? 
Example is - was 
7 •>1 4.2 Look at the regular past -ed endings. We say them in different ways. 
Listen and repeat. 
8 • 4.3 Put these verbs in the correct group in the table in 7. Then listen 
and check. 
corrected crashed decided invited looked returned stopped travelled used 
• oooo Grammar Unit 4 43 
9 Read the interview below with Joe Bind loss, a writer for Lonely Planet. 
Match the questions 1-7 with his replies a-g. 
1 When did you decide to be a writer? 
2 Did you have any problems? 
3 When did you write your first book for Lonely Planet? 
4 Did you work alone or in a team? 
5 Did you have any adventures on that trip? 
6 What did you do before you were a writer? 
7 What was your first writing job like? 
Joe Bindloss is the author of over 50 travel books, 
from Iceland to India. Here he talks about travel 
writing, days on the road, and diving with sharks! 
It was hard work. There were long days, difficult 
journeys, ... But it was also great fun: I went 
scuba diving, trekking, driving across deserts. a 
I travelled around Asia after I finished university. One 
morning, I woke up in a cheap hotel in Thailand and I 
thought, 'I want to do this as a career'. I returned to 
England and started a journalism course. A year later, I 
wrote my first newspaper article. A year after that, I wrote 
my first guidebook. 
b _ 
I had several jobs. I worked as an artist, I worked in a 
museum, I taught rock climbing. My climbing experience 
helped me when I wrote about the Himalayas! 
c 
I wrote my first Lonely Planet guidebook in 1999. I worked 
on a new guidebook about Australia. When I was a child, I 
lived in Australia. This was a great opportunity to go back. 
e _ _ 
There was a team of writers. They wrote about 
different parts of the country. I didn't meet the 
other writers, but we emailed each other. 
f 
Yes, I did. I drove through a river. I also saw 
sharks on a night dive on
the Great Barrier Reef! 
g _ 
No, I didn't have any problems on that trip. But 
not all books are easy. In Kenya, I crashed my 
car. There were lions in the area. I walked for a 
10 Work in pairs. Ask and answer the questions. 
1 What I Joe I do after university? 
TASK 11 
~ Watch the ~ideo for a more practice. 
44 Unit 4 Grammar • ooo o 
2 What jobs I he I have before he was a journalist? 
3 What country I he I visit for his first Lonely Planet book? 
4 Why I his trip to Australia difficult? 
5 he work alone? 
6 What I he enjoy about his trip to Australia? 
7 Why I he have problems in Kenya? 
Write five questions to ask your partner about their first job (or first holiday 
if they do not work). Interview your partner. 
Example What I your first job? 
Who I you work for? 
When I you join the company? 
Vocabulary International travel 
1 Work in pairs. Talk about your trips abroad. 
• How often do you travel abroad? Do you ever go on business trips? 
• Where do you go? What do you take with you? 
2 Match the actions 1-8 with the pictures a-h. 
1 waiting in the departure lounge 5 going through customs 
2 checking in 6 going through security 
3 taking off 7 collecting your luggage 
4 boarding the plane 8 landing 
3 Match the items below with the pictures in 2. 
1 airplane 3 duty-free goods 5 passport 
2 boarding pass 4 hand luggage 6 seat belt 
7 suitcase 
8 tray 
4 • 4.4 Listen and match the conversations with the situations in 2 . 
1 
2 
3 
4 
5 
6 
7 
8 
S • 4.4 Complete the sentences with the words below. Listen again and check 
your answers. 
duty-free goods Gate flight seat belt luggage take-off ticket tray 
1 Can I see your and passport, please? 
2 All passengers for Flight BA 2567 to Madrid, please go to 18. 
This flight is now boarding. 
3 Thank you. You're in row J. Have a good ____ _ 
4 Can you see our ? 
Oh, look! There's one of our cases. I'll go and get it. 
5 Excuse me, sir. We are about to land. Can you please fasten your 
_____ ? 
6 OK, please put your bag, keys, and any metal objects in the 
7 Cabin crew, please prepare the plane for ____ _ 
8 Hello, sir. Do you have anything to declare? Do you have any _____ ? 
6 Work in pairs. Turn to audio script 4.4 on page 137. Practise the conversations. 
••DO D Vocabulary Unit 4 45 
7 Read the article. Put the headings into the correct place. 
1 Use the Internet 5 Don't get a window seat 
2 Wear the right shoes 6 Don't take a suitcase 
3 Take the bus 7 Don't buy duty-free 
4 How to see your suitcase 
H1~;(!Je1~ Travel tips for the business traveller 
We asked some business travellers for their top tips for travelling by air. 
Here are their replies: 
______________ a: I always check in online. I can choose my seat 
and print my boarding pass. It saves me time. 
______________ h: I never take a suitcase. I just take one small bag 
as hand luggage, so I don't need to wait and collect any luggage. 
______________ <: Duty-free goods are not always cheap. Check the 
price. Often you can buy the same product on the Internet for less money. 
______________ d: When you go through security, you often need to 
remove your shoes. When I fly, I always wear shoes without laces! 
______________ •:I never choose a window seat for a long flight. If 
you do, you don't get up or walk around very much. It's bad for your health. 
______________ ':I always tie a red handkerchief to my suitcase. 
When I collect my luggage, I can see it easily. 
______________ 9: People often take a taxi at the airport, but I 
usually take the bus. Airport buses often take less time than taxis and cost less money! 
8 Read the article in 7 again. Match the two parts of the phrases. 
1 check in a your boarding pass 
2 print b security 
3 go through c your luggage I suitcase 
4 collect d a window seat 
5 board e online 
6 choose f the plane 
9 Work in pairs. Discuss the questions below. 
1 Which of the travel tips in 7 are most useful? Why? Which ones do you do? 
2 Do you like flying? Why I why not? 
3 Do you usually check in online or at the airport? Why I why not? 
4 Do you usually choose a window seat? Why I why not? 
5 What hand luggage do you normally take on the plane? 
6 Do you get nervous during the take-off or landing? 
7 Do you normally buy duty-free goods? Why I why not? 
8 Do you have any travel tips for your partner? 
46 Unit 4 Vocabulary ••ooo 
To: Anna Herzog 
From: Viktor Abell6 
Subject: Barcelona visit 
Dear Ms Herzog, 
Work skills Emails 2 
1 Viktor Abella, a local branch manager, writes to Anna Herzog, the new 
European Sales Director of a Swiss company. Read the email and answer 
the questions. 
I am writing to confirm the schedule for your visit to Barcelona next week. 
Your flight arrives at 8.30 a.m. on Monday. Your first meeting is at 10.00 a.m. with the regional sales team in the Barcelona office. 
Lunch is at 12.30 p.m. Then the next meeting is at 2.00 p.m. to discuss next month's sales targets. The meeting finishes at 4.30 
p.m. Your return flight to Geneva is at 6.30 p.m. 
Could you confi rm that this schedule is OK? 
We look forwa rd to you r visit. 
Kind regards, 
Viktor Abell6 
Flight 
First meeting 
Second meeting 
Return flight 
To Anna Herzog 
From· Viktor Abell6 
arrives 
starts 
starts 
1 Why is Viktor Abell6 writing to Anna Herzog? 
2 What time is the first meeting? 
3 Who is the meeting with? 
4 What is the topic of the second meeting? 
5 What time is Anna's flight back to Geneva? 
2 • 4.5 Anna calls Viktor. Listen and complete the new schedule details. 
2 
finishes 4 
leaves 5 
3 Complete Viktor's second email to Anna. Use phrases from the email in 1 and 
the details in 2. 
I -:~ 7 - - . I .~.~~r1rr=ill'VI 
• . . ' ~l!:d.J~ 
Sub1ect New schedule Barcelona v1 s1 t 
Dear Anna, 
Thank you very much for your call. I am writing the new schedule for your visit next week. 
Your flight at 12.00 on Monday. Your first meeting is with the regional sales team at 
________ in the Barcelona office. Then 4 meeting is at 4.00 p.m. to discuss next month's 
sa les targets. The meeting 5.00 p.m. Your return flight to Geneva is at 6.30 p.m. 
Could you 6 this new schedule is OK? 
We ________ to your visit. 
________ regards, 
Viktor Abe 6 
•••DO Work skills Unit 4 47 
[§] 
Functions Giving and getting directions 
1 Work in pairs. Match the sentences 1-9 with the pictures a-i. 
1 Continue I Go straight on. £._ 
2 Cross (over) the road. 
3 Go down the road. 
4 Go over the bridge. 
5 Go past the shop. 
6 Go under the bridge. 
7 Take the second turning on your right. 
8 Turn left. 
9 Turn right. 
~ • ~ 
2 • 1) 4.6 Look at the map. Listen to four conversations. The people are here • on 
the map. Label the places in green that they want to go to. 
1 railway station 3 cinema 
2 Rose Hotel 4 Chinese restaurant 
Bank 
El ] 
1:11 
Post 
office 
Bridge Road 
100 metres 
' 
tel You are here 
3 • :' 4.6 Complete the sentences with these words. Listen again and check. 
at on on on on over past under 
1 a Go straight until you get to a junction. 
b Cross the junction. 
2 a The Rose Hotel is Old Street. 
b Take the first turning your left. 
3 a Turn right the junction. 
b Go the museum on your left. 
4 a Go the railway bridge. 
b The restaurant is the corner of Wilson Road. 
48 Unit 4 Functions • • • • o 
Focus 
Complete the table with these phrases. 
Cross over the junction. 
Take the first turning on your left. 
Continue straight on. 
The railway station is in front of you. 
Where is the Rose Hotel? 
Go over the bridge. 
Go down the road. 
Is this the way to the cinema? 
Go past the museum. 
The cinema is on your left. 
Go under the railway bridge. 
Asking for directions Describing the location Giving directions