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• 3rd Edition Intermediate Bill Mascull � ••• ••• .._ FT PEARSON ---- 'Longman FINANCIAL TIMES Pearson Education Limited Edinburgh Gate, Harlow, Essex CM20 2JE, England and Associated Companies throughout the world. www.pearsonlongman.com © Pearson Education Limited 2010 The right of William Mascull to be identified as author of this Work has been asserted by him in accordance with the Copyright, Designs and Patents Act 1988. All rights reserved; no part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without the prior written permission of the Publishers or a licence permitting restricted copying in the United Kingdom issues by the Copyright Licensing Agency Ltd, 90 Totten ham Court Road, London, W1P 9HE. Photocopying: The Publisher grants permission for the photocopying of those pages marked 'photocopiable' according to the following conditions. Individual purchasers may make copies for their own use or for use by the classes they teach. Institutional purchasers may make copies for use by their staff and students, but this permission does not extend to additional institutions or branches. Under no circumstances may any part of this book be photocopied for resale. First published 2000 Third edition 2010 ISBN: 978 1 4082 4949 9 Set in: Meta Plus 9.5/12 Printed by Graficas Estella, Bilboa, Spain We are grateful to the following for permission to reproduce copyright material: The Financial nmes Extract 1. from "Real chief says own brand is the way ahead", The Financial Times, 22 December 2008 (Wiesmann, G.), copyright© The Financial Times Ltd; Extract 1. from "Chinese shoppers focus more on prices", The Rnancial nmes, 15 September 2008 (Waldmeir, P.), copyright© The Financial Times Ltd; Extract 2. adapted from "Hotel changes the landscape of building", The Rnancial Times, 22 January 2009 (Cookson, R.), copyright© The Financial Times Ltd; Extract 2. adapted from "IT Going Green: Reluctant users hamper take-up of videoconferencing", The Financial Times, 20 November 2007 (Bradbury, 0.), copyright© The Financial Times Ltd; Extract 3· adapted from "An enduring sermon", The Rnancial Times, 21 January 2009 (Witzel, M.), copyright© The Financial Times Ltd; Extract 3· adapted from "Structural engineering", The Financial Times, 17 October 2008 (Empson, L.), copyright© The Financial Times Ltd; Extract 4· from "Looking to Wikipedia for answers", The Rnancial Times, 5 November 2008 (Malone, T.), copyright© The Financial Times Ltd; Extract 4· adapted from "Corporate management: Creating a breadth of development", The Financial Times, 14 October 2005 (Overell, S.), copyright© The Financial Times Ltd; Extract 5· adapted from "Advertisers try the soft sell as TV drifts online", The Financial Times, 27 March 2008 (Chaffin, J,), copyright© The Financial Times Ltd; Extract s. from "Pfizer uses big screen to fight counterfeit", The Rnancial nmes, 15 January 2009 Oack, A.), copyright© The Financial Times Ltd; Extract 6. adapted from "Wal-Mart profits reach $13bn", The Financial Times, 18 February 2009 (Birchall,).), copyright© The Financial Times Ltd; Extract 6. adapted from "Beware men in white hats", The Financial Times, 27 September 2008 (Leith, W.), copyright© The Financial Times Ltd; Extract 7. adapted from "Tricky feats of cross-cultural communication", The Financial Times, 7 August 2008 (Barnes, W.), copyright© The Financial Times ltd; Extract 8. adapted from "Helping workers manage bad news", The Rnancial Times, 9 November 2008 Oacobs, E.), copyright© The Financial Times Ltd; Extract 8. adapted from "The right people for the right jobs", The Financial Times, 11 March 2009 (Witzel, M.), copyright© The Financial Times Ltd; Extract 9· from "Panasonic enters European white goods market", The Financial Times, 24 February 2009 (Harding, R.), copyright© The Financial Times Ltd; Extract 10. adapted from "Beware the risky business of resume fraud'', The Financial Times, 4 March 2009 (Guthrie, j.), copyright© The Financial Times Ltd; Extract 10. adapted from "What would-be whistleblowers should know", The Financial Times, 16 February 2009 (Skapinker, M.), copyright© The Financial Times Ltd; Extract 12. from "Best Buy highlights competitive threat to rivals", The Financial nmes, 8 May 2008 (Braithwaite, T.), copyright© The Financial Times Ltd; Extract 12. from "Competition: Tide slowly begins to turn against private monopolies", The Financial Times, 14 November 2008 (ThomsonA.), copyright© The Financial Times Ltd In some instances we have been unable to trace the owners of copyright material, and we would appreciate any information that would enable us to do so. Front cover image: Fotolia: SuzyM Project managed by Chris Hartley --- '" \.3 Introduction Market Leader Third Edition reflects the fast-changing world of business with thoroughly updated material from authentic sources such as the Financial Times. The Third Edition retains the dynamic and effective approach that has made this course so successful in business English classes worldwide. In addition to new authentic reading texts and listening material, the Third Edition features a number of exciting new resources: • specially filmed interviews with business practitioners for each unit • Case study commentaries on DVD-ROM, with expert views on each case • Working across cultures- regular input and tasks to develop students' intercultural awareness and skills • four Revision units, one after every three main units • an interactive i-Giossary on DVD-ROM • additional photocopiable tasks in this Teacher's Resource Book 1 Course aims Market Leader is an extensive business English course designed to bring the real world of international business into the language-teaching classroom. It has been developed in association with the Financial Times, one of the world's leading sources of professional information, to ensure the maximum range and authenticity of international business content. The course is intended for use by either students preparing for a career in business or those already working who want to improve their English communication skills. Market Leader combines some of the most stimulating recent ideas from the world of business with a strongly task-based approach. Role plays and case studies are regular features of each unit. Throughout the course, students are encouraged to use their own experience and opinions in order to maximise involvement and learning. An essential requirement of business English materials is that they cater for the wide range of needs which students have, including different areas of interest and specialisation, different skills needs and varying amounts of time available to study. Market Leader offers teachers and course planners a unique range of flexible materials to help meet these needs. There are suggestions in this book on how to use the unit material extensively or intensively and how the material in the Practice File integrates with the Course Book. There are optional extra components, including a Business Grammar and Usage book, a DVD-ROM and a series of special subject books to develop vocabulary and reading skills. This book contains extensive extra photocopiable material in the Text bank and Resource bank sections. 2 The main course components Course Book This provides the main part of the teaching material, divided into 12 topic-based units. The topics have been chosen following research among teachers to establish the areas of widest possible interest to the majority of their students. The Course Book provides input in reading, speaking and listening, with guidance for writing tasks too. Every unit contains vocabulary development activities and a rapid review of essential grammar. There is a regular focus on key business functions, and each