HOW TO BECOME A FLIGHT ATTENDANT for airlines in the Middle East a step by step guide Kara Grand Welcome to the amazing world of flying! The perfect candidate is an adventurous, passionate person, easily bored in a monotonous environment, willing to relocate to the Middle East and start working in the airline industry as a flight attendant (by far the most awesome job in the world!). In this book we will be discussing the expat cabin crew lifestyle, as these airlines present the most advantages for the employees, ranging from working hours and schedule, to paid uniform, accommodation and transport, bonuses and a cosmopolitan lifestyle. While the advice in this book can be used to succeed in any flight attendant interview, every airline has different general requirements for recruiting cabin crew. Here, you will learn about the interview process for Emirates, Etihad Airways and Qatar Airways. I am not advertising any of the companies and no one can say that one is better than the other. It is your decision to make who you wish to work for. All three airlines are excellent with their employees and customers and you will gain amazing experience working for either one of them. I have been working in the airline industry for 7 years, as a cabin crew and purser. From my first flight, until the last moment, I could not believe that at the end of each amazing month of travel I will still get paid more than I could have made anywhere else. I have seen 52 countries without counting the ones where we just arrived at the airport and departed 1 hour later. I met the man who would become my husband on one of my flights. I served and talked to princesses, sheiks, rock stars, F1 drivers, best-selling authors, a holder of Nobel Peace Prize and a blond socialite whose name I cannot divulge. It has been the most exciting period of my life. I embarked on a new and very different adventure when I decided to stop flying to raise my daughter. Before all of this, I was just like you: dreaming of maybe one day being a cabin crew, travel and experience the world with all that it has to offer. I struggled to understand how the interviews work and what makes some people successful and some unsuccessful. I was turned down by airlines and sent back home to get more customer service experience. I was frustrated and could not understand what were they looking for. One day I realized what was the secret and that’s when I got the job. I know that so many of you are a perfect fit for this career and lifestyle. I want to help you reach your goals, so I created the website www.FlighAttendantCentral.com. What started on 11-11-2011 as a small blog with a couple of articles, became an amazing community with talented people who were all aiming high and following their dream to work in the sky. This is how this book came to life. It is based on real answers, practical scenarios, exercises and what you really need to succeed. I covered every single possible aspect so you can be successful at the interview from your first try. I’ve put my heart and soul into this book and I hope you enjoy it. I love hearing from my readers, whether it is to hear your success stories or answer your questions. You can always contact me at kara@flightattendantcentral.com See you soon ‘up there’, % % % % % % % % % % -Kara http://www.FlighAttendantCentral.com http://www.FlighAttendantCentral.com mailto:kara@flightattendantcentral.com mailto:kara@flightattendantcentral.com How to use this book This book is designed as a handbook. You will probably not read it all in one time, but rather go to the chapters that are of interest to you at a certain time. Read the Assessment Day chapter before your big day or go through the 101 Questions and Answers before your Final Interview. There are links throughout the book to get you to the next step, regardless which airline you apply for. At the end of each chapter you can go back to the Table of CONTENTS. Chapter 1 describes the life of a flight attendant, as well as the companies. At the end of the chapter is the very popular topic ‘Your worries and questions answered’ that clarifies aspects such as tattoos, minimum and maximum age, marital status or swimming skills. Chapter 2 will get you deep into the interview process. You will learn how to create your CV, how your application photos should look like, how to create an online application for each airline, what is an Open Day or an Assessment Day, and how should you prepare for them, what you should know about the group exercise (including 3 examples of exercises and how should you approach them), English tests ( 3 examples), math test, personality profile test and the final interview. Here you will also learn how to be confident during the interview and how long you have to wait to get an answer. The chapter ends with the paperwork you need to prepare to join the airline. In Chapter 3 we will discuss what comes after the interview, how to handle the relocation, what to pack and what to expect once you get there. Also, you will know what kind of information you will learn during your training. Print out chapters like ‘101 Questions and Answers for the Final Interview’ or ‘100 Missing Words English Test’. It will help you see the exercises better and write down your own answers. Or you can print it all and take it with you when you go for the interview. Let’s not waste any more time. Shall we start? Copyright and Internet Resources Notice This book is copyrighted with all rights reserved. It is illegal to copy, distribute or create derivative works from this book in whole or in part, or to contribute to the copying, distribution or creating of derivatives from this book. No part of this book may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photo- copying, recording or otherwise, without express written permission of the author. I expect you to abide by these rules. I actively and regularly search the Internet for people who violate my copyrights. When you purchased the book, you agreed that the information contained in this book is an expression of opinion . You are responsible for your own behavior, and none of this book is considered legal, medical or personal advice. Throughout the book you will find links to Internet resources. When this book was released for publication, I made sure that all the links are accurate and point to resources available on the Internet and all the information was up to date. Sometimes these resources change, so you may not be able to reach the webpage I intended you to see. Let me know if that happens. I will provide updated and corrected links and information in posts or pages at www.FlightAttendantCentral.com. http://www.FlightAttendantCentral.com http://www.FlightAttendantCentral.com TABLE OF CONTENTS Welcome to the amazing world of flying! Chapter 1 - What are you getting into 1.1 The life of a flight attendant 1.2 Your prospect employer 1.2.1 Emirates Airlines 1.2.2 Etihad Airways 1.2.3 Qatar Airways 1.3 Who is hiring 1.4 Your worries and questions answered Chapter 2 - Let's get you the job 2.1 Before the assessment 2.1.1 Creating your CV 2.1.2 Application photos 2.1.2.1 Passport photo 2.1.2.2 Full length photo 2.1.3 Online application 2.1.3.1 Emirates Airlines 2.1.3.2 Etihad Airways 2.2.3.3 Qatar Airways 2.2 The assessment 2.2.1 How to dress for your assessment day 2.2.2 How to be confident during the assessment day 2.2.3 Documents 2.2.4 Open Day 2.2.5 CV Submission Day 2.2.6 Assessment Day 2.2.6.1 Introduction 2.2.6.2 Reach test 2.2.6.3 The group exercise 2.2.6.3.1 Exercise 1 - Prioritization 2.2.6.3.2 Exercise 2 - Customer service 2.2.6.3.3 Exercise 3 - Team-building 2.2.6.4 English test 2.2.6.4.1 100 Missing Words Test 2.2.6.4.2 Reading and Understanding Test 2.2.6.4.3 Essay writing 2.2.6.5 Math test 2.2.6.6 Personality profile test