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II.1 ASKING QUESTIONS 
 
Let’s see some ways for requesting extra information. 
 
POLITE / FORMAL NEUTRAL LEAST POLITE / 
INFORMAL 
I'd like to ask a 
question about... 
May I ask a question 
about...? 
I wonder if you could 
tell me / us... 
Do you happen to 
know...? 
I'd like to 
know... Where 
/ how can I 
find out...? 
Do you 
know...? 
What happens 
if...? 
Can you tell 
me...? 
 
I have a question! 
I want to know... 
Tell me... 
What about...? 
 
 
II. 2 SEEKING CLARIFICATION 
 
(A) ASKING FOR SOMETHING TO BE REPEATED, REPHRASED OR 
SUMMARISED 
 
POLITE / FORMAL NEUTRAL LEAST POLITE / 
INFORMAL 
I beg your 
pardon but I 
don't quite follow 
/ understand. 
Pardon me. 
Can / Could / 
Would you 
repeat that 
again, please? 
 
Do you think we 
could / Can we / go 
over that again? 
Would you mind 
repeating that? 
Would you mind 
saying that again? 
Sorry, but I'm not 
sure I'm following 
you. 
Excuse me, but I 
didn't catch the last 
part / the part about... 
I'm sorry, but what 
did you say about...? 
Do you think you 
could repeat the part 
about...once again 
please? 
I didn't / don't get 
that. 
What was that? 
You lost me. 
What did you say? 
Again, please. 
Say that again. 
I don't get it. 
I'm lost / confused. 
What? 
Huh? 
 
 
 
(B) ASKING SOMEONE TO GIVE EXAMPLES AND ILLUSTRATIONS 
 
POLITE / FORMAL NEUTRAL LEAST POLITE / 
 
 
INFORMAL 
Could you 
possibly give us 
/ cite an 
example? 
I wonder if you 
could give an 
illustration. 
Would you have 
an illustration / 
example of what 
you mean? 
 Do you think you 
could give an 
illustration / example? 
Are you able to give 
another example of 
that? 
 
For example? 
For instance? 
Give us / me an 
example. 
 
(C) CHECKING THAT YOU HAVE UNDERSTOOD 
POLITE / FORMAL NEUTRAL LEAST POLITE / 
INFORMAL 
If I understand 
you correctly, 
you mean / this 
means... 
Do you / Does 
this mean then 
that... 
Would it be 
correct to say 
that... 
Can I conclude 
from this that... 
May I assume 
that... / Am I 
right in 
assuming that... 
Let's see if I 
understand / 
understood you 
correctly. ... 
So what you're really 
saying is... 
Does that / this 
mean... 
So in other words... 
OK. You mean / this 
means... 
What if... 
 
 
Below are 5 situations which need your attention. Rewrite each of them, adding 
what is necessary to make them appropriate to the situation. Use the sentences 
above to help you. 
1. Sir, tell us again what happens to the heating and ventilation system. 
2. I didn't understand what you said about the project. Explain to us again. 
3. Why doesn't the machine operate in this case? 
4. I couldn't hear your last point about hospital care. 
5. You didn't explain that clearly enough. Say it again. 
 
Possible answers - of course others may be suitable. Basically the LEAST 
POLITE / INFORMAL part would be inappropriate. 
1. Sir, do you think you could repeat the part about the heating and ventilation 
system once again please. 
2. Sorry, but I'm not sure I'm following you. Would you mind repeating the part 
about the project? 
 
 
3. Do you think you could give a reason why the machine doesn't operate in this 
case? 
4. Excuse me, but I didn't catch the last point about hospital care. 
5. Can we go over that again. Would you have an illustration of what you mean?

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