Text Material Preview
Dumpsinfo is a good website providing the latest exams information and dumps questions for all hot IT certification exams, such as Microsoft, Cisco, Huawei, IBM, VMware, Fortinet, and so on. Features of Dumpsinfo’s products Instant Download Free Update in 3 Months Money back guarantee PDF and Software 24/7 Customer Support Besides, Dumpsinfo also provides unlimited access. You can get all Dumpsinfo files at lowest price. ITIL 4 Foundation ITILFND_V4 exam free dumps questions are available below for you to study. Full version: ITILFND_V4 Exam Dumps Questions 1.How is a 'continual improvement register' used? A. To provide a structured approach to implementing improvements B. To authorize changes to implement improvement initiatives C. To organize past, present and future improvement ideas D. To record requests for provision of a resource or service Answer: C 2. Recommendations 3.Which practice identifies changes of state related to infrastructure, services, and business processes? A. Service configuration management B. Change enablement 1 / 3 https://www.dumpsinfo.com/vendors/microsoft/ https://www.dumpsinfo.com/vendors/cisco/ https://www.dumpsinfo.com/vendors/huawei/ https://www.dumpsinfo.com/vendors/ibm/ https://www.dumpsinfo.com/vendors/vmware/ https://www.dumpsinfo.com/vendors/fortinet/ https://www.dumpsinfo.com/unlimited-access/ https://www.dumpsinfo.com/exam/itilfnd_v4 C. Information security management D. Monitoring and event management Answer: D 4.Identify the missing word in the following sentence. The purpose of the service configuration management practice is to ensure that accurate and reliable information about the configuration of [?], and the Cls that support them, is available when and where it is needed. A. organizations B. services C. outcomes D. IT assets Answer: B 5.Identify the missing word(s) in the following sentence. When an organization is assessing its current state, it should use [?] to obtain accurate measurements. A. Source data B. Assumptions C. Risk management techniques D. Reports Answer: A 6.Which phase of problem management includes the regular reassessment of the effectiveness of workarounds? A. Problem control B. Problem analysis C. Problem identification D. Error control Answer: B 7.What is the CORRECT order for the three phases of problem management? A. Problem identification, problem control error control B. Error control, problem control, problem identification C. Problem identification, error control, problem control D. Problem control, error control, problem identification Answer: A 8. Long-term A. 1 and 4 B. 2 and 3 C. 3 and 4 D. 1 and 2 Answer: B 9.Identify the missing word in the following sentence 2 / 3 An organization which is undertaking an improvement initiative should [?] the existing methods and services when building for the future A. Discard B. Improve C. Re-use D. Consider Answer: B 10.Which of the following is the MOST important for effective incident management? A. Balanced scorecard review B. A variety of access channels C. Automated pipelines D. Collaboration tools and techniques Answer: D 11.Which term could be used to refer to as single person who has independently subscribed to a service? A. Organization B. Supplier C. Service desk D. Service provider Answer: A 12.Which practice would be MOST involved in assessing the risk to services when a supplier modifies the contract they offer to the organization? A. Incident management B. Change enablement C. Service level management D. Service request management Answer: B 3 / 3
