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1. Create or receive a change request. 2. Document requests in the change control log. 3. Conduct a preliminary review of the change. 4. Evaluate the impact of the change and its justification. a. Develop a rollback plan in case you need to reverse the changes. 5. Document the recommendations regarding the change. 6. Identify the decision-makers and obtain 7. Escalate to the change control board (CCB), if applicable. 8. Document the approval or rejection status in the change control log. 9. Communicate the change status. 10. Update the project plan and associated documents. 11. Implement the approved change. 12. Validate the change implementation, and check the quality. 13. Communicate the change