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Exam : C_TS470_2412
Title :
Version : V8.02
SAP Certified Associate -
SAP S/4HANA Cloud
Private Edition, Service
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1.For a maintenance plan, how do the call date and the planned date relate to each other?
A. The call date is equal to the planned date if the previously called service order is not yet confirmed.
B. The call date is usually before the planned date, to create a preprocessing phase.
C. The goal of scheduling is to minimize the time period between the call date and the planned date.
D. The planned date is always before the call date, to not create inconsistencies.
Answer: B
Explanation:
In SAP S/4HANA Cloud Private Edition, Service, a maintenance plan is used to schedule recurring
service or maintenance activities. The call date represents the date when the system generates a call
object (e.g., a service order) based on the maintenance plan’s scheduling parameters, such as cycles or
intervals. The planned date, on the other hand, is the date when the actual execution of the service or
maintenance activity is scheduled to occur.
Option B states that "the call date is usually before the planned date, to create a preprocessing phase,"
which aligns with standard SAP functionality. The call date typically precedes the planned date to allow
time for preparation, such as resource allocation, spare parts planning, or technician scheduling. This
preprocessing phase ensures that all prerequisites are in place before the service is executed. The
difference between these dates is influenced by the call horizon, a parameter in the maintenance plan that
defines how far in advance the call object is generated relative to the planned execution date.
Option A is incorrect because the call date being equal to the planned date is not a default rule; it depends
on specific configurations (e.g., a call horizon of 0%), which is not typical. Option C is a goal of scheduling
but does not directly describe the relationship between the dates. Option D is incorrect because the
planned date is not always before the call date—this would contradict the purpose of scheduling, as the
call initiates the process leading to the planned execution.
"The call date is determined by the scheduling parameters of the maintenance plan, including the call
horizon, which specifies the lead time before the planned date. This allows for a preprocessing phase to
prepare for the service execution."
2.Which object can you assign a personnel number to?
A. Organizational unit
B. Service team
C. Task list operation
D. Work center
Answer: C
Explanation:
In SAP S/4HANA Cloud Private Edition, Service, a personnel number refers to an identifier for an
individual employee or resource, typically managed in the Human Resources (HR) module or linked via
organizational management. The question asks which object allows direct assignment of such a
personnel number.
The correct answer is task list operation (Option C). In a maintenance or service task list, operations
define specific activities to be performed, and you can assign a personnel number to an operation to
specify the responsible employee or technician. This assignment is part of capacity planning and resource
allocation, ensuring that the right individual is scheduled for the task.
Organizational unit (A): This is a higher-level structure in organizational management (e.g., a department)
and does not directly accept a personnel number assignment. Personnel are linked to it via positions or
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roles, not directly.
Service team (B): While a service team consists of personnel, it is a group entity, and individual personnel
numbers are not assigned to it as an object in this context.
Work center (D): A work center represents a location or group of resources (e.g., machines or people) and
can be linked to capacity, but it does not directly accept a personnel number assignment. Instead, it uses
capacity categories or links to HR indirectly.
"In task lists, operations can be assigned to specific personnel numbers to define the responsible
employee for executing the task, facilitating detailed resource planning."
3.What can you use to speed up the creation of new service contracts by reusing existing information?
A. Service contract quotations
B. Service order templates
C. Product bundles
D. Service contract templates
Answer: D
Explanation:
Creating service contracts in SAP S/4HANACloud Private Edition, Service can be time-consuming if done
from scratch. To streamline this process, SAP provides tools to reuse existing data. The correct answer is
service contract templates (Option D).
A service contract template is a predefined structure that includes standard data such as items, pricing
conditions, billing plans, and service objects. When creating a new service contract, you can select a
template and adapt it to the specific customer or scenario, significantly reducing manual entry and
ensuring consistency.
Service contract quotations (A): These are preliminary documents used to propose a contract to a
customer, but they are not designed for reuse as templates for contract creation.
Service order templates (B): These are used to standardize service orders, not service contracts, and
thus do not apply here.
Product bundles (C): These group products or services together but are not templates for creating
contracts; they are more relevant to sales or service items.
"Service contract templates enable the rapid creation of new contracts by providing reusable structures
with predefined data, such as items and conditions, which can be adjusted as needed."
4.Which feature is unique for solution quotations in SAP standard delivery?
A. Using product proposals
B. Using configurable products
C. Using product bundles
D. Determining service contracts
Answer: C
Explanation:
In SAP S/4HANA Cloud Private Edition, Service, the solution quotation is a specialized transaction type
(e.g., SRVP in standard delivery) designed to offer customers a combination of products and services as
a bundled solution. This capability is distinct from other quotation types, such as standard service
quotations (e.g., scope item 4GA), and is part of the solution order management process introduced in
SAP S/4HANA to support complex sales scenarios. Let’s analyze each option to identify the unique
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feature in the standard delivery:
Using product proposals (A): Product proposals are a feature in SAP S/4HANA Service that suggest items
(e.g., spare parts or services) during order or quotation creation, based on predefined rules or bills of
material (BOMs) with usage S (Service). While available in service quotations and orders, this feature is
not unique to solution quotations; it’s a broader functionality across service transactions and not specific
to the solution quotation’s purpose.
Using configurable products (B): Configurable products, supported via Advanced Variant Configuration
(scope item 6GS), allow customization of products with variants in service quotations and orders. This
feature enhances flexibility in pricing and product specification but is not exclusive to solution quotations.
It’s available in standard service quotations and sales orders as well, making it a shared capability rather
than a unique feature.
Using product bundles (C): This is the defining feature of solution quotations in SAP S/4HANA standard
delivery. Solution quotations enable the creation of quotations for product bundles, which are predefined
combinations of different product types (e.g., tangible goods, services, and contract-relevant items)
modeled in the master data. When a bundle is entered in a solution quotation, it automatically explodes
into individual items, triggering follow-up transactions like sales orders, service orders, or service
contracts upon acceptance. Thisbundling capability, introduced in release 1809 and enhanced in
subsequent releases (e.g., 1909), is unique to solution quotations and distinguishes them from other
quotation types, which do not natively support this integrated bundle explosion and multi-transaction
generation.
Determining service contracts (D): Determining applicable service contracts (e.g., checking contract
coverage for a technical object) is a feature in service processes, such as in-house repair (scope item
3XK) or service order management (scope item 3D2). While solution quotations can include
contract-relevant items and create service contracts as follow-ups, this determination is not unique to
them; it’s a common functionality across service quotations and orders when linked to contract
management (scope item 3MO).
The uniqueness of product bundles in solution quotations lies in their ability to streamline the sale of
complex solutions by integrating diverse product types into a single quotation, with automated follow-up
document creation (e.g., sales orders for goods, service orders for services, and contracts for
subscriptions). This is explicitly supported in the standard delivery via Customizing (e.g., transaction type
SRVP) and master data setup for bundles, as detailed in SAP’s solution order management
documentation.
Extract from SAP Documentation: "Solution quotations enable you to offer solutions to your customers by
creating quotations for combinations of different types of products modeled as product bundles in your
master data, a feature unique to this process in SAP S/4HANA." (SAP Community Blog, Solution
Quotation in SAP S/4HANA Service 1909OP, 2019).
5.Which of the following are features of the clean core dashboard? Note: There are 2 correct answers to
this question.
A. Customers can use the dashboard in the dev, test, and production tenants.
B. It can be accessed by using SAP For Me.
C. Customers can grant access to the dashboard to partners.
D. It can be used in all SAP S/4HANA Cloud editions.
Answer: BC
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Explanation:
The Clean Core Dashboard is a tool provided by SAP to help customers monitor and maintain a clean
core strategy in their SAP S/4HANA systems. A clean core approach ensures that the ERP system
remains up-to-date, cloud-compliant, and free of unnecessary modifications, facilitating smooth upgrades
and innovation adoption. This dashboard provides insights into system customizations, extensions, and
compliance with clean core principles. Let’s evaluate each option based on official SAP documentation
and functionality as of March 2025:
A. Customers can use the dashboard in the dev, test, and production tenants: The Clean Core Dashboard
is primarily designed to monitor the clean core compliance of productive SAP S/4HANA systems, as its
purpose is to provide actionable insights into the live environment where business processes are
executed. While development (dev) and test tenants are critical for building and validating extensions, the
dashboard’s focus is on the production tenant to ensure operational stability and upgrade readiness. SAP
documentation specifies that it targets productive systems (e.g., SAP S/4HANA Cloud Private Edition
production tenants), and there’s no explicit mention of it being available across all tenant types (dev, test,
production) in a unified manner. Thus, this option is not a confirmed feature.
B. It can be accessed by using SAP for Me: This is a key feature of the Clean Core Dashboard. SAP for
Me is SAP’s customer portal, providing a centralized interface for accessing various tools, services, and
insights related to SAP solutions. The Clean Core Dashboard is integrated into SAP for Me, offering
customers a user-friendly way to view tiles and reports on their system’s clean core status (e.g., custom
code usage, API compliance, and extension metrics). This accessibility aligns with SAP’s strategy to
consolidate customer-facing tools in a single portal, making it a verified feature.
C. Customers can grant access to the dashboard to partners: This is another confirmed feature. SAP
allows customers to share access to the Clean Core Dashboard with implementation partners or service
providers via SAP for Me’s authorization management. This capability supports collaboration, enabling
partners to assist in analyzing and optimizing the system for clean core compliance (e.g., during RISE
with SAP engagements). The dashboard’s design facilitates transparency and joint efforts between
customers and partners, making this a standard feature in the private cloud context.
D. It can be used in all SAP S/4HANA Cloud editions: This is not entirely accurate. The Clean Core
Dashboard is specifically tailored for SAP S/4HANA Cloud Private Edition and, to some extent, SAP
S/4HANA on-premise systems, where customizations and extensions are more prevalent and need
monitoring. In SAP S/4HANA Cloud Public Edition, the system is inherently clean by design (no source
code modifications are allowed, only extensions via SAP BTP or in-app tools), reducing the need for such
a dashboard. While clean core principles apply across all editions, the dashboard’s functionality is most
relevant to Private Edition and on-premise deployments, where customers have greater control over
customizations. SAP documentation highlights its use in Private Edition contexts (e.g., RISE with SAP),
not universally across all editions.
The correct answers, B and C, reflect the dashboard’s accessibility via SAP for Me and its collaborative
feature with partners, as outlined in SAP’s clean core strategy resources. These features enhance its
utility in maintaining a modern, flexible, and cloud-compliant ERP system, particularly in SAP S/4HANA
Cloud Private Edition.
Extract from SAP Documentation: "The Clean Core Dashboard, accessible via SAP for Me, provides
transparency on system customizations and allows customers to collaborate with partners to ensure
clean core compliance in productive SAP S/4HANA Cloud Private Edition systems." (SAP Community, 10
Steps to Clean Core for SAP S/4HANA Cloud Private Edition for Customers, 2024).
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6.Why would you maintain price agreements in a service contract?
A. To define the yearly contract price
B. To define the monthly contract price
C. To select the price agreements in the service order
D. To automatically adjust the service order prices
Answer: D
Explanation:
In SAP S/4HANA Cloud Private Edition, Service, price agreements in a service contract define specific
pricing conditions (e.g., discounts, fixed rates) for services or spare parts. The primary purpose is to
automatically adjust the service order prices (Option D).
When a service order is created and linked to a service contract, the system applies the price agreements
from the contract to the order’s items, ensuring consistent and contract-specific pricing without manual
intervention. This automation enhances efficiency and accuracy in billing.
A and B: Defining yearly or monthly prices might be part of the contract’s billing plan, not the purpose of
price agreements specifically.
C: Price agreements are not "selected" in the service order; they are automatically applied based on the
contract.
"Price agreements in a service contract are maintained to automatically adjust prices in associated
service orders, ensuring that contract-specific conditions are consistently applied."
7.Which item categories can you use in service orders? Note: There are 3 correct answers to this
question.
A. Service items
B. Solution items
C. Sales items
D. Delivery items
E. Expense items
Answer: A, C, E
Explanation:
In SAP S/4HANA Cloud Private Edition, Service, service orders support various item categories to
represent different types of activities or materials.
The correct answers are:
Service items (A): Used for billable services performed (e.g., repair or maintenance tasks).
Sales items (C): Used for selling productsor spare parts within the service order.
Expense items (E): Used to record costs (e.g., travel or external services) that may or may not be billable.
Solution items (B): This is not a standard item category in service orders; it relates more to solution
quotations or configurable products.
Delivery items (D): These are specific to sales processes (e.g., outbound deliveries), not service orders.
"Service orders support item categories such as service items for service activities, sales items for
material sales, and expense items for cost recording."
8.In a maintenance plan, what is used to determine the items in a call object?
A. A product bundle
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B. A service order template
C. A product proposal
D. A bill of material
Answer: D
Explanation:
In a maintenance plan, a call object (e.g., a service order) is generated based on scheduling. The items in
this call object—such as spare parts or services—are determined by a bill of material (BOM) (Option D).
A BOM with usage type "4" (Plant Maintenance) or "S" (S4 Service) defines the components (materials or
services) required for the maintenance task. When the maintenance plan triggers a call, the system
references the BOM assigned to the technical object (e.g., equipment or functional location) or task list to
populate the call object’s items.
Product bundle (A): Used for grouping products, not for maintenance plan items.
Service order template (B): Defines a structure for service orders but is not linked to maintenance plan
scheduling.
Product proposal (C): Suggests items based on rules, not a source for call object items.
"The items in a call object generated by a maintenance plan are determined by the bill of material
assigned to the technical object or task list, specifying required components."
9.When extending a functional location hierarchy, how is a new functional location initially assigned to it?
A. Automatically based on the functional location category
B. Automatically based on the structure indicator
C. Manually by using the list editing transaction
D. Manually by using the install function
Answer: B
Explanation:
In SAP S/4HANA Cloud Private Edition, Service, a functional location hierarchy organizes technical
objects in a structured manner. When adding a new functional location, it is automatically assigned based
on the structure indicator (Option B).
The structure indicator defines the naming convention and hierarchy levels (e.g., A-B-C for a three-level
structure). When a new functional location is created, the system uses this indicator to place it in the
hierarchy automatically, based on its ID (e.g., A-B becomes a child of A).
A: The category defines properties, not the hierarchy position.
C: List editing is for mass changes, not initial assignment.
D: The install function is for equipment, not functional locations.
"A new functional location is automatically assigned to the hierarchy based on the structure
indicator, which governs the hierarchical naming and positioning."
10.What happens when you execute the step "Release for Billing" in an in-house repair process?
A. Billing due list entries are created for each repair object.
B. A billing document is created for each repair order item.
C. The system creates a billing document request for each selected repair confirmation item.
D. The repair confirmation items are automatically set to completed.
Answer: C
Explanation:
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In the in-house repair process in SAP S/4HANA Cloud Private Edition, Service, the "Release for Billing"
step initiates the billing process for repair activities. The correct answer is C: "The system creates a billing
document request for each selected repair confirmation item."
A repair confirmation (e.g., transaction type REPC) records the work done, and when released for billing,
the system generates a billing document request (BDR) for each confirmed item that is billable. The BDR
is a preliminary document that can later be converted into a billing document (e.g., an invoice) via the
billing due list.
A: Billing due list entries are an outcome of BDRs, not directly created per repair object.
B: Billing documents are not created immediately; BDRs are created first.
D: Completion status is separate from billing release.
"Upon executing ‘Release for Billing’ in an in-house repair process, the system generates a billing
document request for each selected repair confirmation item, enabling subsequent invoicing."
11.For which objects can you define measuring points? Note: There are 2 correct answers to this
question.
A. Functional locations
B. Serial numbers
C. Pieces of equipment
D. Material
Answer: A, C
Explanation:
In SAP S/4HANA Cloud Private Edition, Service, measuring points are used to record quantitative or
qualitative data (e.g., temperature, mileage) for technical objects to monitor their condition or
performance.
The correct answers are:
Functional locations (A): Measuring points can be defined for functional locations to track conditions at
specific sites or areas within a plant.
Pieces of equipment (C): Measuring points are commonly assigned to equipment to monitor operational
parameters, supporting preventive maintenance.
Serial numbers (B): Serial numbers identify individual instances of materials but are not technical objects
themselves; measuring points are not directly assigned to them.
Material (D): Materials represent stock items or products, not technical objects, so measuring points are
not applicable.
"Measuring points can be created for functional locations and pieces of equipment to capture
measurement data, enabling condition-based maintenance strategies."
12.Where are service contract pricing procedures and conditions defined?
A. SAP CPO
B. SAP S/4HANA Sales
C. SAP Billing and Revenue Innovation Management
D. SAP Subscription Billing
Answer: B
Explanation:
In SAP S/4HANA Cloud Private Edition, Service, service contract pricing procedures and conditions are
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defined within the SAP S/4HANA Sales module (Option B). This module handles pricing for sales and
service processes, including service contracts. Pricing procedures determine how prices are calculated
(e.g., base price, discounts), while conditions store the specific price values or rules (e.g., fixed rates,
surcharges). These are configured in the Sales and Distribution (SD) component of SAP S/4HANA, which
integrates with service management.
SAP CPO (A): This is not a recognized SAP module; it might be a typo (e.g., for SAP C/4HANA), but it’s
irrelevant here.
SAP Billing and Revenue Innovation Management (C): This is a separate solution for advanced billing
scenarios, not the standard location for service contract pricing.
SAP Subscription Billing (D): This focuses on subscription-based models, not general service contract
pricing in S/4HANA.
"Pricing procedures and conditions for service contracts are defined in SAP S/4HANA Sales, leveraging
the SD pricing framework to manage contract-specific pricing."
13.When using a configurable service product in the service contract, which condition type is used to
reflect the price of the selected configuration?
A. VASE (Variant Price)
B. VA00 (Variant Price)
C. 871 (Service Type (Abs.))
D. PSI1 (Price f. Srv. Cntr. Itm)
Answer: B
Explanation:
In SAP S/4HANA Cloud Private Edition, Service, a configurable service product in a service contract uses
variant configuration to allow customization (e.g., selecting specific service options). The pricing for the
selected configuration is reflected using the condition type VA00 (Variant Price) (Option B).
VA00 is a standard condition type in SAP’s pricing framework that adjusts the base price based on the
chosen configuration variants. It is linked to the variant configuration profile and updates the contract item
price dynamically.
VASE (A): This is not a standard SAP condition type; it seems to bea typo or misinterpretation.
871 (C): This is not a recognized condition type for configurable products in service contracts.
PSI1 (D): This might relate to service contract items but is not specific to configurable product pricing.
"The condition type VA00 (Variant Price) is used in service contracts with configurable products to reflect
the price adjustments based on the selected configuration."
14.To which of the following can you assign maintenance packages? Note: There are 2 correct answers to
this question.
A. A service technician
B. A work schedule
C. A task list
D. A maintenance strategy
Answer: C, D
Explanation:
In SAP S/4HANA Cloud Private Edition, Service, maintenance packages define the intervals or cycles
(e.g., every 6 months, 1,000 hours) at which maintenance activities are performed within a maintenance
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plan. They are assigned to:
Task list (C): Maintenance packages can be linked to operations in a task list to specify when each
operation is due.
Maintenance strategy (D): A maintenance strategy groups multiple packages (e.g., time-based or
performance-based cycles) and is assigned to a maintenance plan, which then applies the packages.
Service technician (A): Technicians are assigned to operations, not maintenance packages directly.
Work schedule (B): This is not a standard object in SAP for assigning maintenance packages.
"Maintenance packages are assigned to task lists and maintenance strategies to define the scheduling
intervals for maintenance activities in a plan."
15.How do you create billing document requests (BDRs) for service contracts?
A. Generate BDRs via report
B. Create BDRs in the Create Billing Document Requests app
C. Create BDRs as follow-up documents
D. Generate BDRs via Manage Billing Document Requests
Answer: C
Explanation:
In SAP S/4HANA Cloud Private Edition, Service, billing document requests (BDRs) are intermediate
documents used to prepare billing data from service transactions (e.g., service contracts, service orders)
before generating final billing documents like invoices. For service contracts (scope item 3MO - Service
Contract Management), BDRs are created as part of the billing process to handle periodic or value-based
billing.
Let’s evaluate each option based on the standard process:
A. Generate BDRs via report: While reports (e.g., custom ABAP reports or transaction VF04 for billing due
list in on-premise systems) can be used to trigger billing in some scenarios, this is not the standard
method for service contracts in SAP S/4HANA Cloud Private Edition. The service contract billing process
relies on automated or app-based mechanisms rather than standalone reports. No specific standard
report is documented for generating BDRs directly from service contracts.
B. Create BDRs in the Create Billing Document Requests app: There is no standard SAP Fiori app named
"Create Billing Document Requests" in SAP S/4HANA Cloud Private Edition. The closest related app is
"Create Billing Documents" (Fiori App ID F0796), but this app is used to generate final billing documents
(e.g., invoices) from existing BDRs, not to create BDRs themselves. BDR creation happens upstream in
the process, not via a dedicated creation app.
C. Create BDRs as follow-up documents: This is the correct method. In the standard service contract
process, BDRs are created automatically as follow-up documents from the service contract based on the
billing plan assigned to the contract items. The billing plan (e.g., periodic or milestone-based) defines
when billing events occur, and the system generates BDRs (transaction type typically F2 or a custom type)
when the billing date is reached. This process is triggered via the "Release for Billing" action in the
"Manage Service Contracts" app (Fiori App ID Fiori App F2178) or through background jobs (e.g., job
template "Service Contract Billing"). Once released, the BDRs are available for further processing into
invoices, making this the standard and documented approach.
D. Generate BDRs via Manage Billing Document Requests: The "Manage Billing Document Requests"
app (Fiori App ID F2179) is used to monitor, edit, and release existing BDRs for billing, not to generate
them initially. This app allows users to review and correct BDRs before they are converted into final billing
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documents, but the creation of BDRs happens earlier in the process as follow-ups from the service
contract, not within this app.
The creation of BDRs as follow-up documents aligns with SAP’s service contract billing workflow, where
the billing plan drives the generation of BDRs automatically or semi-automatically upon release. This
process is tightly integrated with the service contract’s configuration (e.g., billing plan type, item category
settings) and ensures accurate billing for recurring or value/quantity-based services.
Extract from SAP Documentation: "Billing document requests (BDRs) for service contracts are created as
follow-up documents based on the billing plan, triggered by the release action in the Manage Service
Contracts app or via scheduled billing jobs." (SAP Help Portal, Service Contract Management - Billing
Process, SAP S/4HANA Cloud Private Edition).
16.What are examples of information contained in a maintenance item of a maintenance plan? Note:
There are 3 correct answers to this question.
A. Call horizon
B. Object list
C. Service order type
D. Service contract item
E. Service interval
Answer: A, B, E
Explanation:
Amaintenance item in a maintenance plan specifies details about the maintenance activity.
The correct answers are:
Call horizon (A): Defines the lead time (as a percentage or days) before the planned date when the call
object is generated.
Object list (B): Lists the technical objects (e.g., equipment, functional locations) subject to maintenance.
Service interval (E): Specifies the frequency or cycle (e.g., every 6 months) for the maintenance activity.
Service order type (C): This is defined at the maintenance plan level or call object, not the maintenance
item.
Service contract item (D): This relates to contracts, not maintenance items directly.
"A maintenance item includes information such as the call horizon, object list, and service interval to
define the scope and timing of maintenance activities."
17.How are the actions that are proposed for an in-house repair item determined?
A. They are defined per repair order item category.
B. They depend on the release status of the in-house repair.
C. They are assigned to the life cycle user statuses of the repair objects.
D. They depend on the process step overview profile of the repair order.
Answer: C
Explanation:
In the in-house repair process, proposed actions (e.g., repair, replace, return) for a repair item are
determined by the life cycle user statuses of the repair objects (Option C).
The repair object (e.g., equipment or material returned for repair) has a status profile defining its life cycle
(e.g., Received, In Repair, Completed). User statuses within this profile trigger specific actions based on
the current state, configured in customizing. For example, a status of "In Diagnosis" might propose
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"Perform Diagnosis."
A: Item categories influence billing or structure, not action proposals.
B: Release status affects the repair order, not individual action proposals.
D: The process step overview profile organizes steps, not action determination.
"Proposed actions for in-house repair items are assigned to the life cycle user statuses of the repair object,
driving the process based on status transitions."
18.You are a consultant on an SAP S/4HANA Cloud brownfield project. In a meeting, the customer
decides to remodel an existing business process in accordance with clean core principles.
Which of the following SAP Signavio solutions can be used for the remodeling?
A. SAP Signavio ProcessGovernance
B. SAP Signavio Process Manager
C. SAP Signavio Process Insights
D. SAP Signavio Process Intelligence
Answer: B
Explanation:
For remodeling a business process in an SAP S/4HANA Cloud brownfield project to align with clean core
principles (minimal customizations, standard processes), SAP Signavio Process Manager (Option B) is
the appropriate tool.
SAP Signavio Process Manager is a modeling tool that allows consultants to design, visualize, and
optimize business processes using BPMN (Business Process Model and Notation). It supports
remodeling by enabling the creation of process models that adhere to SAP’s best practices, ensuring a
clean core approach.
A: Process Governance focuses on workflow execution and compliance, not remodeling.
C: Process Insights provides analytics, not process design.
D: Process Intelligence analyzes process performance, not remodeling.
"SAP Signavio Process Manager enables the remodeling of business processes to align with clean core
principles by providing a platform for process design and optimization."
19.What are the prerequisites when creating a configurable product? Note: There are 2 correct answers
to this question.
A. Assigning a variant class to a product
B. Defining configurable characteristics
C. Assigning a characteristic to a serial number
D. Creating a configuration profile
Answer: A, D
Explanation:
A configurable product in SAP S/4HANA Cloud Private Edition, Service allows customization via variant
configuration.
The prerequisites are:
Assigning a variant class to a product (A): A variant class defines the configurable characteristics (e.g.,
size, color) and is assigned to the product master.
Creating a configuration profile (D): The configuration profile links the product to its variant class and
defines the configuration logic (e.g., dependencies).
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B: Characteristics are defined separately and linked via the variant class, not directly as a prerequisite.
C: Characteristics are not assigned to serial numbers; serial numbers track instances, not configurations.
"Creating a configurable product requires assigning a variant class to the product and creating a
configuration profile to enable variant configuration."
20.Which of the following steps are required when creating a product bundle? Note: There are 2 correct
answers to this question.
A. Maintain rules to combine different products
B. Create a bundle product
C. Assign components or component groups to a product bundle
D. Assign a bill of material to a product bundle
Answer: B, C
Explanation:
A product bundle in SAP S/4HANA Cloud Private Edition, Service groups multiple products or services
into a single offering.
The required steps are:
Create a bundle product (B): A product master record is created with an item category group supporting
bundles (e.g., LUMF).
Assign components or component groups to a product bundle (C): Components (e.g., materials or
services) are added to the bundle via a bill of material (BOM) or similar structure.
A: Rules are optional for dynamic bundles, not a mandatory step.
D: A BOM might be used internally, but the step is assigning components, not the BOM itself.
"Creating a product bundle involves defining a bundle product and assigning components or component
groups to it, typically via a BOM structure."