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Cisco Certified Support
Technician (CCST)
Cybersecurity
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[ Total Questions: 10]
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100-160
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Category Breakdown
Category Number of Questions
Essential Security Principles 2
Vulnerability Assessment and Risk Management 3
Incident Handling 3
Basic Network Security Concepts 2
TOTAL 10
Question #:1 - [Essential Security Principles]
Move each definition from the list on the left to the correct CIA Triad term on the right.
Note: You will receive partial credit for each correct answer.
Answer:
Explanation
The describes the CIA Triad as the foundational model for information CCST Cybersecurity Study Guide
security:
Confidentiality
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A. 
B. 
C. 
D. 
"Confidentiality ensures that sensitive information is accessed only by authorized individuals and is protected 
from unauthorized disclosure."
Integrity
"Integrity ensures that data remains accurate, complete, and unaltered except by authorized processes or 
users."
Availability
"Availability ensures that information and systems are accessible to authorized users when needed."
(CCST Cybersecurity, , CIA Triad section, Cisco Networking Academy)Essential Security Principles
Question #:2 - [Vulnerability Assessment and Risk Management]
You are going to perform a penetration test on a company LAN. As part of your preparation, you access the 
company’s websites, view webpage source code, and run internet searches to uncover domain information. 
You also use social media to gather details about the company and its employees.
Which type of reconnaissance activities are you performing?
Passive
Active
Offline
Invasive
Answer: A
Explanation
The explains that reconnaissance is the process of collecting information CCST Cybersecurity Study Guide
about a target before attempting exploitation.
"Passive reconnaissance is conducted without directly engaging with the target systems. Examples include 
reviewing public websites, examining HTML source code, querying public DNS records, and using social 
media to gather information. Since no packets are sent directly to the target system, it reduces the risk of 
detection."
(CCST Cybersecurity, , Reconnaissance Techniques Vulnerability Assessment and Risk Management
section, Cisco Networking Academy)
Passive (A)is correct because all actions described — viewing public pages, searching online, and 
checking social media — involve no direct interaction that could alert the target.
Active (B)would involve direct probing, like port scans or vulnerability scans.
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A. 
B. 
C. 
D. 
Offline (C)is not an official reconnaissance classification in this context.
Invasive (D)is a general term and not used as a standard reconnaissance category in CCST material.
Question #:3 - [Incident Handling]
A SOC analyst notices repeated failed login attempts from a foreign IP address followed by a successful login 
to a privileged account. What is the most appropriate next step?
Reset the affected user’s password and investigate the scope of compromise.
Block all foreign IP addresses from accessing the network.
Run a full vulnerability scan of the corporate network.
Ignore the event unless it happens again.
Answer: A
Explanation
The course highlights that signs of brute-force attacks followed by successful access CCST Cybersecurity
require and an investigation to determine if other systems were accessed.immediate account security actions
"When suspicious login activity is detected, immediate containment steps such as password resets and log 
analysis are necessary to limit damage and identify the extent of the compromise."
(CCST Cybersecurity, , Account Compromise Response section, Cisco Networking Incident Handling
Academy)
Question #:4 - [Incident Handling]
Move each NIST Incident Response Lifecycle phase from the list on the left to the correct description on the 
right.
Note: You will receive partial credit for each correct answer.
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Answer:
Explanation
The (based on the NIST Incident Response Lifecycle) outlines four phases:CCST Cybersecurity Study Guide
Preparation–
"Develop and maintain an incident response capability to ensure organizational readiness. This includes 
tools, training, and security controls."
Detection and Analysis–
"Identify potential security incidents through monitoring, alerts, and analysis. Confirm whether suspicious 
activity is legitimate and assess the scope of the incident."
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Containment, Eradication, and Recovery–
"Limit the impact of the incident, remove the threat, and restore systems to normal operation."
Post-Incident Activity–
"Document and review the incident to determine the root cause, evaluate response effectiveness, and 
implement measures to prevent recurrence."
(CCST Cybersecurity, , Incident Response Lifecycle section, Cisco Networking Academy)Incident Handling
Question #:5 - [Essential Security Principles]
Move each framework from the list on the left to the correct purpose on the right.
Note: You will receive partial credit for each correct answer.
Answer:
Explanation
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A. 
B. 
C. 
The covers major privacy and security frameworks:CCST Cybersecurity Study Guide
GDPR (General Data Protection Regulation)–
"EU regulation that protects personal data and privacy for individuals within the European Union."
HIPAA (Health Insurance Portability and Accountability Act)–
"US law that protects sensitive patient health information from being disclosed without the patient’s consent 
or knowledge."
PCI-DSS (Payment Card Industry Data Security Standard)–
"Security standard to protect credit card data and reduce fraud."
FERPA (Family Educational Rights and Privacy Act)–
"US law that protects the privacy of student education records."
FISMA (Federal Information Security Management Act)–
"US law that requires federal agencies to protect information and information systems."
(CCST Cybersecurity, , Regulatory Compliance section, Cisco Networking Essential Security Principles
Academy)
Question #:6 - [Basic Network Security Concepts]
You are planning to work from home. Your company requires that you connect to the company network 
through a VPN.
Which three critical functions do VPNs provide to remote workers?(Choose 3.)
WAN management
Authorization of users
Integrity of data
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D. 
E. 
F. 
A. 
B. 
C. 
D. 
Authentication of users
Confidentiality of information
Password management
Answer: C D E
Explanation
The material states that a provides secure CCST Cybersecurity Virtual Private Network (VPN)
communication over an untrusted network, typically by ensuring:
Authentication# verifying the identity of the user/device
Confidentiality# encrypting the data so it cannot be read by unauthorized parties
Integrity# ensuring that transmitteddata has not been altered in transit
"VPNs secure remote access by authenticating users, encrypting data for confidentiality, and ensuring 
integrity through cryptographic checks."
(CCST Cybersecurity, , VPNs section, Cisco Networking Academy)Basic Network Security Concepts
Ais incorrect: WAN management is a network administration function, not a VPN feature.
Bis incorrect: Authorization is related but not a primary VPN security function.
Cis correct: Integrity is preserved through cryptographic hashing.
Dis correct: Authentication verifies user identity.
Eis correct: Confidentiality is provided via encryption.
Fis incorrect: Password management is separate from VPN functions.
Question #:7 - [Basic Network Security Concepts]
What should you create to prevent spoofing of the internal network?
A NAT rule
An ACL
A record in the host file
A DNS record
Answer: B
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A. 
B. 
C. 
D. 
Explanation
The states that can be used to filter traffic CCST Cybersecurity Study Guide Access Control Lists (ACLs)
based on IP addresses and block packets that appear to originate from the internal network but arrive from 
external interfaces (IP spoofing).
"ACLs can prevent spoofing by dropping traffic from external sources that claim to have an internal source 
address. Configuring ACLs on the perimeter firewall or router is a common countermeasure for IP spoofing."
(CCST Cybersecurity, , ACLs and Traffic Filtering section, Cisco Basic Network Security Concepts
Networking Academy)
A(NAT rule) changes IP addresses but does not inherently prevent spoofing.
B(ACL) is correct because it can enforce anti-spoofing filters.
C(host file) only affects name resolution locally.
D(DNS record) is for domain mapping, not spoofing prevention.
Question #:8 - [Incident Handling]
You need a software solution that performs the following tasks:
Compiles network data
Logs information from many sources
Provides orchestration in the form of case management
Automates incident response workflows
What product should you use?
SIEM
SOAR
NextGen IPS
Snort
Answer: B
Explanation
The explains thatCCST Cybersecurity Study Guide SOAR (Security Orchestration, Automation, and 
platforms integrate data from multiple tools and sources, support case management, and automate Response)
security workflows for faster incident response.
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A. 
B. 
C. 
D. 
"SOAR solutions provide orchestration, automation, and response capabilities. They collect security data 
from multiple systems, enable analysts to manage incidents, and automate repetitive tasks in the response 
process."
(CCST Cybersecurity, , Security Automation Tools section, Cisco Networking Academy)Incident Handling
A(SIEM) collects and correlates security logs but lacks full orchestration and automated response 
capabilities.
Bis correct: SOAR adds orchestration, case management, and automated incident response.
C(NextGen IPS) focuses on intrusion prevention, not orchestration.
D(Snort) is an open-source intrusion detection/prevention tool, not an orchestration platform.
Question #:9 - [Vulnerability Assessment and Risk Management]
Which security assessment of IT systems verifies that PII data is available, accurate, confidential, and 
accessible only by authorized users?
Risk framing
Cyber Kill Chain
Workflow management
Information assurance
Answer: D
Explanation
The study material defines as the practice of managing CCST Cybersecurity Information Assurance (IA)
information-related risks to ensure data availability, integrity, confidentiality, authentication, and non-
repudiation. It specifically applies to sensitive information like PII (Personally Identifiable Information).
"Information assurance involves the protection and validation of data so that it remains accurate, 
confidential, and available only to authorized users. IA ensures the trustworthiness of information, 
particularly when handling sensitive or regulated data such as PII."
(CCST Cybersecurity, , Information Assurance section, Vulnerability Assessment and Risk Management
Cisco Networking Academy)
A(Risk framing) is part of risk management planning but does not verify data integrity and 
confidentiality directly.
B(Cyber Kill Chain) is an attack lifecycle model.
C(Workflow management) is about process efficiency, not data protection.
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A. 
B. 
C. 
D. 
Dis correct: Information Assurance addresses the availability, accuracy, and confidentiality of sensitive 
data.
Question #:10 - [Vulnerability Assessment and Risk Management]
Which two basic metrics should be taken into consideration when assigning a severity to a vulnerability 
during an assessment?(Choose 2.)
The likelihood that an adversary can and will exploit the vulnerability
The impacts that an exploit of the vulnerability will have on the organization
The time involved in choosing replacement software to replace older systems
The age of the hardware running the software that contains the vulnerability
Answer: A B
Explanation
The course describes that risk scoring for vulnerabilities often involves andCCST Cybersecurity likelihood
— similar to the CVSS (Common Vulnerability Scoring System) model.impact
"When prioritizing vulnerabilities, assess both the likelihood of exploitation and the potential impact to the 
organization. Likelihood measures how easy or probable it is for an adversary to exploit the weakness, while 
impact measures the consequences to confidentiality, integrity, and availability if exploitation occurs."
(CCST Cybersecurity, , Risk Assessment and Vulnerability Assessment and Risk Management
Prioritization section, Cisco Networking Academy)
Ais correct: Likelihood is a fundamental part of severity assessment.
Bis correct: Impact determines how damaging an exploit would be.
Cis incorrect: Time to choose replacement software is an operational consideration, not a severity 
metric.
Dis incorrect: Hardware age may influence performance but does not directly define vulnerability 
severity.
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