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ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 1 Spec 104 Information Quick Access(1) ATA Specification 104 Guidelines for Aircraft Maintenance Training Revision 2001.1 Air Transport Association of America, Inc. 1301 Pennsylvania Avenue, NW - Suite 1100 Washington, DC 20004-1707 USA Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. No part of this document may be reproduced or transmitted by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system, except as may be expressly permitted in writing by the publisher. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 2 Important Information About This Document Read Before Using This Document This document contains recommended specifications that have been developed for the covered topics. ATA does not mandate their use. You must decide whether or not to use the recommendations in this document. You may choose to use them in whole, in part, or not at all. There may be practices, standards and/or regulatory requirements applicable to your operations that exceed the recommendations in this document. You are solely responsible for determining if such practices, standards or requirements exist and whether they apply to your activities, and for complying with those that are applicable. Such practices, standards and requirements can change significantly over time. ATA does not guarantee, promise or warrant that the specifications in this document will meet the needs of your operations. This is a determination that you must make and for which ATA is not responsible. For Additional Information For more information or to order additional publications, refer to the ATA Publications Catalog, the Web site at www.airlines.org, e-mail pubs@airlines.org., or call the ATA Distribution Center at: 800-497-3326 (U.S. and Canada) 301-490-7951 For Technical Information and Change Submissions Errata information for ATA Publications is available at the ATA Publications Web page. For technical information or to recommend an alteration or amendment to this specification, please submit the recommendation and any supporting documentation to ATA: E-mail: pubs@airlines.org Phone: 202-626-4062 Fax: 202-626-4181 ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 3 Highlights Revision 2001.1 (Revised Oct 2000) Location Description of Change Subject 1-1-6. Level IV Training was rewritten to enhanced details. Subject 3-2-4. Corrected Spec 100 callout to iSpec 2200. Subject 3-2-9. Corrected Spec 2100 callout to iSpec 2200. Subject 3-3-4. Corrected Spec 100 callout to iSpec 2200. Subject 3-4-2.9. Corrected Spec 100 callout to iSpec 2200. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 4 Chapter 1. Levels of Training 1-1. General The following guidelines are designed to provide a better understanding of the training requirements of the various job function/skill mixes resident in airline maintenance operations. By using the levels concept, training program development/packaging could then be oriented more precisely to the skill/job requirements. This would enhance student acceptance of the training and increase retention of "need to know" data. Safety and human factors related to the subjects will be discussed throughout the courses. 1-1-1. Definition of Terms The following definitions may be useful when reviewing course descriptions and objectives. Structured Learning Process Based on defined set of objectives Follows a lesson plan · Includes measurement of student performance and feedback · Uses variety of methodologies as appropriate Self-Study · Goal is to gain knowledge · Uses structured learning process Cognitive Based Training · Goal is to gain knowledge · Uses structured learning process · Instructor-led or self-study · Not limited to classroom Practical Training · Goal is to gain competence · Uses structured learning process · Instructor-led ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 5 · Takes place in classroom, on aircraft, in shops · Hands-on using equipment, components, training devices · Does not result in actual servicing or repair On The Job Training Goal is to gain competence or experience May or may not use structured learning process Usually peer to peer Takes place on aircraft, on component, or at the workplace (environment) Involves actual work performance Troubleshooting/Fault Isolation The systematic process of identifying a malfunctioning element in an aircraft system and determining the actions necessary to restore the system to its normal condition. Minor Troubleshooting Interrogate and interpret on-board diagnostics to a Line Replaceable Unit (LRU) level. 1-1-2. Summarization of Levels of Training The five levels listed below define the target populations, the student entry level requirements, and the objectives that a particular level of training is intended to achieve. Note: If new technologies are applied in new aircraft or equipment, the manufacturer will specify what basic knowledge is considered a prerequisite to enter a course. Trainees should be proficient in reading, writing, and speaking the English language. Level I General Familiarization Personnel must be familiar with current equipment and have a general knowledge of turbine powered transport aircraft. Level I provides a brief overview of the airframe, systems, and powerplant as outlined in the Systems Description Section of the Aircraft Maintenance Manual (Ref. [Subject 1-1-3]). Level II Ramp and Transit Personnel must be familiar with turbine powered transport aircraft, digital electronic equipment, and have experience in ramp, transit and turn around activity. Level II provides a basic system overview; a description of controls, indicators, and principal components including their location, and practical training on servicing and minor troubleshooting (Ref. [Subject 1-1-4]). ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 6 Level III Line and Base Maintenance Training Personnel attending Level III training should possess, in addition to requirements for Level I and II, the knowledge and experience required to maintain turbine powered transport aircraft. Level III provides a detailed description, operation, component location, removal/installation and bite and troubleshooting procedures to maintenance manual level (Ref. [Subject 1-1-5]). Level IV Specialized Training Entry level is defined by subject matter. Personnel must have considerable experience in the field in which training will be received. Level IV provides a detailed description, component location, in depth troubleshooting, adjustment, test procedures, rigging, engine run-up, in-depth use of wiring diagrams, schematics and engineering data (Ref. [Subject 1-1-6]). Level V Component Overhaul Training Entry level is defined by subject matter. Personnel must meet prerequisites established by the vendor. Specialized maintenance/overhaul training conducted by airframe/engine/avionics manufacturers and/or their suppliers and/or airlines to a component maintenance manual level (Ref. [Subject 1-1-7]). NOTE: After completion of the appropriateChapter 3 Computer based learning materials content and graphics should be consistent with guidelines for the Systems Description Section (SDS) of the Aircraft Maintenance Manual , ATA Specification 104, [Chapter 3]. This does not mean they must be identical, but that they must be readily recognized by the learner as the same objects presented in the SDS. 4-1-6. Relationship to Industry Users of ATA Specification 104 There are a variety of customers or audiences for ATA Specification 104. The intent of this chapter is to provide communication among the various interested parties concerning computer based learning materials. This will help assure a common understanding regarding the use and application of this medium. [Figure 4-1-6.1] identifies the major industry users of ATA Specification 104. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 66 Figure 4-1-6.1. Industry Users of ATA Specification 104 ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 67 4-2. Applications of Computer Based Learning Materials 4-2-1. Introduction Computer based learning materials provide capabilities not available in traditional classrooms and provide dynamic presentation and control of graphics and animations. There are three main categories of computer based learning materials: simulations, part task trainers, and Computer-Based Training (CBT). The medium has evolved to include digital sound and video presentation. 4-2-2. General Use of learning technology must be to enhance knowledge/skill transfer rather than demonstrate technological possibilities. The effectiveness for each learner is the key goal for products. Computer Based Learning Materials are the appropriate medium when students must practice performance of a procedure/skill, when the instruction is best served by an aircraft simulation, and when use of an interactive screen display provides better information transfer than by using other static means such as transparencies or slides. To assure effectiveness, the materials must optimize the use of learner interaction for classroom, small group, and individualized instruction. 4-2-3. Specific The table below illustrates how specific types of computer based training materials might be applied. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 68 Table 4-2-3.1. Application of computer based learning materials Computer Based Learning Materials Application Computer Based Simulations Includes computerized representation of interactive aircraft control panels, displays, schematics, etc. Computer Based Part Task Trainers Similar to CB Simulation but focused on a specific system or task and may include the use of real or simulated equipment. These are often computer controlled devices to simulate specific hardware operations of an aircraft. This is useful when a specific environment is required or the feel of using the device is critical to task performance. Computer Based Training (CBT) Student Paced The traditional view of student paced CBT is a computer controlled, structured, learning experience where the student interacts with a computer program that leads the student through a series of activities to a specific goal. Instructor Led Instructor Led CBT can be a lesson as above without the structure where the instructor controls the activity of the lesson, or it may be the use of a lesson where the instructor leads the class through its operation. Screen representations may include computer graphics as well as video. 4-3. Functionality of Computer Based Learning Materials 4-3-1. Introduction Functionality of computer based learning materials describes learner controlled materials (student paced computer based training), instructor led computer based training, tutorials, guided practices, panel simulations, dynamic schematics, and student evaluation. Delivered computer based learning materials may include all or some of the functionality described below. 4-3-2. Student Paced Computer Based Training If the pace at which a learner progresses is determined by individual capabilities, such as reading speed, amount of review, and success with lesson interactions the materials are considered as student paced. The key is that the materials have interactions, feedback for anticipated responses and access to more information to help learners make progress toward the performance objectives. The advantage of student pacing is that each learner is more likely to receive the right amount of information. Someone who has a lot of experience may go through the materials quickly. A novice may take longer by doing more review or working more slowly with unfamiliar information. In both cases when finished the learner has mastered the material, only the time has varied. Student pacing is a good way to acquire general information/skills, learn vocabulary and nomenclature, learn new ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 69 procedures, and practice performing tasks. 4-3-3. Instructor Led Computer Based Training When an instructor or other leader decides when to progress to the next example, interaction, or set of materials, the materials are often called instructor Led. The group of learners to whom the materials are being presented all experience the same information at the same time. This material may be group exposure to a student paced lesson or other computer based learning material selected by the instructor/leader. This usually occurs using a large screen or monitor so that all learners can see the same thing at the same time. These sessions provide good flexibility. An instructor can answer questions, clarify misunderstanding, and provide narratives of examples from experience. Instructor Led CBT can be a specific set of learning objectives that may include animation of flow or mechanical operation. Learners also can describe related experience. This is an excellent environment for novices to learn the "lore" of the organization and the tasks. Evaluation for certification can take place in individual or small-group instructor Led sessions. 4-3-4. Tutorial The tutorial format guides a learner through a limited set of branches. It may be appropriate when the instructor wants to be sure that the learner has been exposed to a specific set of information, dynamic schematics, and/or simulations. Tutorials are highly structured. 4-3-5. Guided Practice Guided Practice materials present specific situations to the learner and evaluate the responses for correctness and effectiveness. With this approach prompts are provided to the learner whose activities and actions result in feedback. The feedback further instructs the learner about correct responses to the situation. 4-3-6. Panel Simulation (Freeplay) Panels, including control and indicators on the aircraft, have a simulated representation for the computer screen. The simulations have many uses from instructor presentations to individualized learning. When controls are changed, the panel reflects the result as it would occur on the aircraft. The instructions (logic) and conditions (variables) driving the panel simulation may be changed by the learning material program so the panel can reflect non-normal and emergency situations. The configuration is a set of common variables associated with the panel and associated dynamic schematic. 4-3-7. Dynamic Schematic The dynamic schematic will reflect the state of the system according to the set of variables whichcan be changed by the learning materials or operation of the associated panel simulation. The schematic graphics will be at an appropriate level of ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 70 detail for the learning objective being presented. They will be sized appropriately for the method of delivery (small-group or individual). For instance, when a fuel valve opens, the appropriate fuel line fills to the next closed valve, non-operating pump, etc. to reflect the system's status. 4-3-8. Student Evaluation There are two types of student evaluation: non-recorded evaluation and recorded evaluation: A. Non-Recorded Evaluation. Testing may be included throughout the lesson to allow learners to evaluate their own progress toward learning goals and objectives. The results from self-evaluations are not reported to anyone but the learner. B. Recorded Evaluation Some tasks require certification of competency. Testing can be included throughout the lesson to allow the evaluation of each learner's progress toward learning goals and objectives. Evaluations may be conducted or aided through screen delivered materials. Knowledge components of annual re-certification, engine run-up and taxiing, hazardous materials handling, etc., can be facilitated with interactive, screen delivered materials. Security and learner identification functions will need special attention to assure authorities of an individual's competence. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 71 4-3-9. Functionality of Computer Based Learning Materials. [Table 4-3-9.1] provides examples of functions for the three main categories of computer based learning materials. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 72 Table 4-3-9.1. Functionality of computer based learning materials Computer Based Learning Materials Functionality Computer Based Simulations Instructor led Panel Simulation Dynamic Schematic Computer Based Part Task Trainers Instructor Led Guided Practice Panel Simulation Dynamic Schematic Student Evaluation - Recorded Computer Based Training (CBT) Instructor Led Student Paced Student Paced Instructor Led Tutorial Guided Practice Panel Simulation Dynamic Schematic Student Evaluation - Non-Recorded Student Evaluation - Recorded ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 73 4-4. Hardware/Software Considerations 4-4-1. Introduction The entire computer industry works diligently to make bigger, faster, cheaper solutions for customers. This means that what is developed today will not be the standard tomorrow. As a result there will always be differences between the capabilities and requirements of legacy courseware and materials developed using the latest hardware. As a result, there probably will never be a universal delivery platform. Aviation training interests desire optimization of hardware use to facilitate "upward compatibility" of legacy courseware. That is, the learning materials developed in the past should run on the equipment required for the latest courseware. Legacy courseware should not be revised in a manner that requires newer hardware. This allows each user to optimize their mix of delivery stations. 4-4-2. Authoring Workstations Authoring workstations provide a platform that supports authoring systems, graphics software tools, animation tools, sub-routine development (if necessary), and multimedia integration. The authoring system will be easily usable by instructors and subject matter experts. It will be capable of, but not require (for most panel simulations and dynamic schematics), programmer-like manipulation of variables and commands. It will be able to use materials created in other applications, such as animation tools, and import graphics from a wide variety of sources using standard file formats such as CGM, PICT, TIFF, BMP, etc. The operator may require the ability to modify and edit the materials. Authoring workstations may be more powerful and faster than the learning delivery station for which the materials are targeted. The use of such a machines, however, will not require learning delivery stations that exceed the minimum standards listed in the following description. 4-4-3. Delivery Stations Learners need reasonable response time and screen refresh rates. As long as the hardware does not interfere with the learner's ability to meet their needs, it is fast enough. The ultimate delivery station is quick and inexpensive. Ideally, it can deliver any computer based learning material ever developed. Since this will never be the case, operators will need to make choices. If the operators, manufacturers, and vendors understand capabilities and learning objectives, they can cooperatively reach solutions. Compromises should err on the side of anticipating developments. We should avoid decision that trap us into dead-end solutions. 4-4-4. General Considerations The cost of delivery hardware, authoring software, and courseware/hardware maintenance should be carefully considered ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 74 by the manufacturers when they develop their computer based learning materials. 4-5. User Interface 4-5-1. Introduction This section discusses elements related to how the learner controls or operates the computer based materials. Some common learner control functions are: Proceed (Continue, Next, Right Arrow, etc.) Back-up (To a specific place in the lesson, Back, Left Arrow, etc.) Get More Information (Info, More Info, Help, etc.) Go To Menu Access self-evaluation scoring Exit the Lesson (To the Menu and/or save records and Exit to Main Menu or point from which the learner entered the lesson) Quit the program (save records and Quit) Turn On, Off, Pause, and Replay Sound (displayed when applicable) Start, Stop, Pause, Replay Video (displayed when applicable) Bookmark 4-5-2. Icons Basic shapes for basic functions should communicate clearly to the learners. If a new student can't tell what to do by looking at the screen, the screen or learner control icons are not communicating clearly. 4-6. CMI (Computer Managed Instruction) 4-6-1. Use of CMI A Computer Managed Instruction (CMI) system is a computer program that records student data and launches CBT lessons. CMI systems are, however, not limited to managing the training that takes place on a computer. CMI is also capable of managing non-computer based instructional activities and tests. 4-6-2. Five Components of a CMI System 1. Course Structure Development ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 75 In order for CMI to manage student data and make student assignments, it must have a well defined structure for, and hierarchy of, training materials. Course structure provides a method to group lessons into sequences for assignment. This entails support for lesson hierarchies which allow the course developer to define predecessor and successor relationships. 2. Testing A testing component is used for the development and administration of off-line and on-line tests. Testing can be done through: the CMI system a separate test system (off-line) traditional CBT Making test definition part of theCMI system provides flexibility in test administration, tracking, and data analysis. 3. Rostering CMI systems support registration or enrollment of a student in a course or courses. This "roster" component provides for the definition of basic student data such as name and ID as well as the courses in which the student is enrolled. This component can also provide for definition of additional student demographic data. 4. Student Assignment A component which provides student assignment management includes: administrator/instructor functions to oversee the day-to-day training operations and intervene when necessary. student assignment manager functions to control student assignments based on sets of rules (both predetermined and user defined). standard approach to lesson initiation to provide a method for the CMI system to start-up lessons from different CBT vendors. student log-on functions to control and manage student access, maintain student-accessible data records, and display the student's current assignment. 5. Data Collection The data collection component provides automated collection and management of data. This component also provides for both student and ad-hoc reports on the data collected. The types of data collected can include the following: lesson and course summary data. test item response. student performance data. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 76 4-6-3. Value of Courseware and CMI Systems that Conform to the AICC Standard If an airline's courseware and CMI system are complaint with the AICC standard, they will all work together and the CMI system can be fully utilized in its five components as listed in [Subject 4-6-2]. This provides: a single system to manage the assignment of modules in developing course structure and hierarchies. a single system for test management a single system for student log-on a single system to manage student assignments a single system for data collection and analysis In a system where the CMI and courseware packages are not AICC compliant and not all courseware is compatible with the CMI system in use, each courseware system must be able to provide its own functions. Training administrators and students must work with multiple, and most often, dissimilar control and data collection packages that provide varying levels of utility, ease of use, and quality of performance. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 77 Chapter 5. Component Maintenance Training Sublevels and Categories 5-1. General There are a variety of categories and sublevels of component maintenance training. Airplane system categories supported by vendor training include Avionics, Electrical, Engines, Hydro Mechanical, and Mechanical, to name a few. Each of these areas has unique training requirements, maintenance concepts, support tools, and standard practices. A classification framework which accommodates the unique aspects, support concepts and standard approaches for each of these areas is needed to facilitate training communications at the component maintenance training level. The classification framework outlined in [Table 5-5.1] at the end of this section and further detailed in the following paragraphs is provided for this purpose. 5-2. Avionics Components and Systems In the Avionics community, shop maintenance requirements are generally associated with: 1. Line Replaceable Unit (LRU) Go/Nogo testing. 2. LRU test/repair to the Shop Replaceable Unit (SRU) removal/replacement level. 3. LRU repair to the "bit and piece" level - SRU repair or SRU/LRU Overhaul. It is common practice within the avionics community to refer to these maintenance levels as: 1. Level 1 Maintenance (LRU Go/Nogo Test). 2. Level 2 Maintenance (find and replace failed SRU). 3. Level 3 Maintenance (SRU repair or LRU/SRU Overhaul). For any particular product, an airline may chose to just exchange failed LRUs/components with a vendor, or install repair capability and provision spare parts for Level 1 Maintenance shop repair, or setup for Maintenance Level 1 and 2 shop repair, or setup for all three levels of shop repair. There are frequently unique training requirements and specific maintenance data for each level. Vendors often need to develop a general purpose and/or dedicated shop test stand (STS), which includes Commercial-Off-The-Shelf (COTS) test or repair equipment and/or software, specially designed test or repair equipment and/or software, special fixtures, interfaces/cables, tools, and/or other equipment needed to perform component test and fault isolation at the various maintenance levels. Airline shops installing one or more such levels of test capability will typically also require STS maintenance training, covering areas like operation, troubleshooting, and operating system software for the STS, as well as the use of the associated STS maintenance data. Also, shop and/or engineering personnel may additionally require other special training, such as STS test software interpretation, test programming, special STS Operation and Maintenance training, and/or Special Repair Process Training. Additional training requirements may result from airline purchase of "third party" STS products. With so much variety among the world's airlines in their maintenance philosophies, levels of maintenance performed ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 78 (which may vary from product to product at an airline as well), training philosophies, whether line maintenance personnel need to have any understanding of the internal workings of a component, whether shop technicians need any of the "on-aircraft story," preference for theory, or OJT (On-the-Job Training), or both, etc., a component maintenance training classification framework with some flexibility is needed to facilitate maintenance training and training planning for the airlines and their suppliers. 5-3. Electrical / Mechanical / Hydro Mechanical Components As a result of engine and other airplane maintenance activity, various components are sent to airline repair shops or vendors for component level repair or overhaul. Typical systems include: Electrical - Integrated Drive Generators Mechanical - Air Control Valves, Butterfly Valves, Starters, and Starter Control Valves Hydro Mechanical - Fuel Control In contrast to the electronics test and repair oriented training needed to support avionics systems, which typically have few or no moving parts, the Level 5 training associated with these products tends to be heavily mechanically and overhaul oriented, and where electrical elements are involved, electrical power handling and control devices, piece parts and switching are typical. 5-4. Level V Component Maintenance Training Classifications Following is a classification framework which accommodates the unique aspects, support concepts and standard approaches for each of the areas included for the purpose of facilitating training communications at the component maintenance training level. See the table provided in [Table 5-5.1] at the end of this section for an overall abbreviated summary. LEVEL CONTENT 5.1 Avionics Component Maintenance Training (ACMT) 5.1.1 Level 1 Maintenance ACMT (LRU Go/Nogo Test) 5.1.1.1 Theory - In addition to (at least abbreviated) ATA Spec. L1 - L5 topics, normally includes, as applicable, formal component training on safety, special handling, component familiarization, key modes and features, BITE familiarization, LRU Go/Nogo shop test concept and setup, data loading, and return to service requirements.5.1.1.2 OJT (On-the-Job-Training) - normally includes, as applicable, informal Maintenance Level 1 shop repair hands-on OJT training, which addresses component packaging, shipping, safety, special handling, inspection, shop test setup, End-to-End Go/Nogo testing, BITE interpretation, data loading, and final Acceptance Test Procedures (ATP). 5.1.2 Level 2 Maintenance ACMT (find and replace failed SRU) 5.1.2.1 Theory - This training normally includes, as applicable, formal training on LRU mechanization at the SRU level, SRU interactions and key signal flow, BITE implementation at the SRU level, chassis mounted bit and piece part theory, Level 2 maintenance test concepts, SRU and chassis part removal and replacement, representative troubleshooting techniques and scenarios, reading and interpreting CMM and related support data, and familiarization with applicable special troubleshooting tools including software. The 5.1.1.1 training is normally a recommended prerequisite for this training. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 79 LEVEL CONTENT 5.1.2.2 OJT - This training normally includes, as applicable, informal Level 2 maintenance repair OJT training in the shop, which additionally addresses SRU packaging and shipping, safety, special handling, inspection, level 2 maintenance shop test setup, testing/fault isolating to the SRU or chassis mounted part replacement level, related BITE interpretation, SRU/chassis mounted part removal and replacement, familiarization with special applicable repair processes, and final Acceptance Test Procedures (ATP). The 5.1.1.2 training is normally a recommended prerequisite for this training. 5.1.3 Level 3 Maintenance ACMT (SRU repair or LRU/SRU Overhaul) 5.1.3.1 Theory - This training normally includes, as applicable, formal training on SRU maintenance at the bit and piece part level, including detailed SRU mechanization, detailed theory such as provided by SRU circuit card schematic overviews, SRU construction, interfaces with other SRUs or chassis mounted parts, BITE provisions, special SRU repair processes, reading and interpreting CMM and related support data, and familiarization with applicable special troubleshooting tools including software. The 5.1.2.1 training is normally a recommended prerequisite for this training. 5.1.3.2 OJT - This training normally includes, as applicable, informal Level 3 maintenance repair OJT training in the shop, which additionally addresses bit and piece part packaging and shipping, safety, special handling, inspection, Level 3 maintenance shop test setup, testing/fault isolating to the SRU bit and piece part level, related BITE interpretation, removing and replacing failed piece parts, overhauling mechanical LRU/SRU subassemblies which wear with use, familiarization with special applicable repair processes, and final Acceptance Test Procedures (ATP). The 5.1.2.2 training is normally a recommended prerequisite for this training. 5.1.4 Integrated Avionics System Maintenance Training 5.1.4.1 Theory - While the above 5.1.1 - 5.1.3 training categories provide for coverage of component interactions with other components and systems, recently introduced systems like integrated avionics cabinets, containing multiple Line Replaceable Modules (LRMs), with relocateable (between LRMs) software functionalities, may have extensive inter-LRM interaction and a big "systems story" to go with it. In such a case, 5.1.4.1 theory provides for dedicated training on system operation, relocatable software functionalities, system level maintenance and/or diagnostics, system interaction, major interfaces/interactions with other airplane or ground based systems, and other integrated system detail beyond that normally associated with the individual component (LRU or LRM) training, or traditionally documented in individual component CMMs. NOTE: It will be sufficient for training purposes for vendors providing such systems information within their CMM documentation, such as for an avionics cabinet, to include it either as a part of the cabinet CMM, or within one of the interacting LRM CMMs (which the other LRM CMMs can reference as required). 5.1.4.2 OJT - Normally includes "system" operation, system level maintenance, etc. which involves the entire system (such as an avionics cabinet with its full complement of LRMs). 5.2 Electrical Component Maintenance Training 5.2.1 Airworthy test/repair - this training typically addresses both the theoretical and practical OJT associated with the inspection and testing of the unit, likely on a test stand, to verify it meets the specifications for airworthiness. 5.2.2 Major Assembly/Subassembly Level test/repair - this training typically addresses the removal, disassembly, inspection, and replacement of one or more major assemblies/subassemblies, followed by component reassembly. 5.2.3 Major Assembly/Subassembly Repair/Overhaul - this training typically involves the rework and/or overhaul of the assemblies/subassemblies removed during Level 5.2.2 training. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 80 LEVEL CONTENT 5.3 Hydro Mechanical Component Maintenance Training 5.3.1 Airworthy test/repair - this training typically addresses both the theoretical and practical OJT associated with the inspection and testing of the unit, likely on a test stand, to verify it meets the specifications for airworthiness. 5.3.2 Major Assembly/Subassembly Level test/repair - this training typically addresses the removal, disassembly, inspection, and replacement of one or more major assemblies/subassemblies, followed by component reassembly. 5.3.3 Major Assembly/Subassembly Repair/Overhaul - this training typically involves the rework and/or overhaul of the assemblies/subassemblies removed during Level 5.3.2 training. 5.4 Mechanical Component Maintenance Training 5.4.1 Airworthy test/repair - this training typically addresses both the theoretical and practical OJT associated with the inspection and testing of the unit, likely on a test stand, to verify it meets the specifications for airworthiness. 5.4.2 Major Assembly/Subassembly Level test/repair - this training typically addresses the removal, disassembly, inspection, and replacement of one or more major assemblies/subassemblies, followed by component reassembly. 5.4.3 Major Assembly/Subassembly Repair/Overhaul - this training typically involves the rework and/or overhaul of the assemblies/subassemblies removed during Level 5.4.2 training. 5.5 Special Repair Process Training - Normally includes, as applicable, both formal theory and bench OJT, on special repair processes. Typical 5.5 classes might include Standard Avionics Soldering, Surface Mount Technology Chip Removal and Replacement, and Multilayered Circuit Card repair. Such training may be prerequisite to other component training courses. 5.10 Shop Test Stand (STS) Maintenance Training 5.10.1 STS General Operation and Calibration - Normally includes, as applicable, STS Familiarization, Setup, Initialization and Operation, STS End-to-End Go/Nogo Test, and STS Calibration 5.10.2 STS Repair - In addition to 5.10.1 coverage, normally includes, as applicable, STS Functional Mechanization, Module Interactions and Interfaces, training on Fault Isolation to the failed STS COTS (Commercial Off-The-Shelf) module, special vendor designed module, or tester/avionics component interface equipment, training on fault isolation to the piece part level for vendor unique modules for representative faults, use of related STS support documentation, and troubleshooting OJT. 5.10.3 STS System Software - Normally includes coverage of STS system software the user needs to effectively setup, operate,and maintain the software system. Subjects typically include but are not limited to an overall software functionality and organization review, software modes, key test equipment and/or peripheral interface software, any other key software modules, operator interfaces, key user selectable modes and/or options, support software tools, software system administration, system software maintenance, and system software operation OJT. An example of such software is the Automatic Test Equipment "Executive Software." This is the STS computer software, which, based upon instructions from the ATLAS Test Program application software, directs the computer/test equipment/mass memory devices integrated operation in performing the actual test setup and measurement, evaluation, and diagnostics sequences. 5.10.4 STS System Software - Normally includes coverage of STS system software the user needs to effectively setup, operate, and maintain the software system. Subjects typically include but are not limited to an overall software functionality and organization review, software modes, key test equipment and/or peripheral interface software, any other key software modules, operator interfaces, key user selectable modes and/or options, support software tools, software system administration, system ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 81 LEVEL CONTENT software maintenance, and system software operation OJT. An example of such software is the Automatic Test Equipment "Executive Software." This is the STS computer software, which, based upon instructions from the ATLAS Test Program application software, directs the computer/test equipment/mass memory devices integrated operation in performing the actual test setup and measurement, evaluation, and diagnostics sequences. 5-5. Classification Summary Table 5-5.1. Classification Summary CATEGORY 5.1 AVIONICS COMPONENT MAINTENANCE TRAINING (ACMT) 5.1.1 Level 1 Maintenance ACMT (LRU Go/Nogo Test) 5.1.1.1 Theory 5.1.1.2 OJT (On-the-Job-Training) 5.1.2 Level 2 Maintenance ACMT (find and replace failed SRU) 5.1.2.1 Theory 5.1.2.2 OJT 5.1.3 Level 3 Maintenance ACMT (SRU repair or LRU/SRU Overhaul) 5.1.3.1 Theory 5.1.3.2 OJT 5.1.4 Integrated Avionics System Maintenance Training 5.1.4.1 Theory 5.1.4.2 OJT 5.2 Electrical Component Maintenance Training 5.2.1 Airworthy test/repair 5.2.2 Major Assembly/Subassembly Level test/repair 5.2.3 Major Assembly/Subassembly Repair/Overhaul 5.3 Hydro Mechanical Component Maintenance Training 5.3.1 Airworthy test/repair 5.3.2 Major Assembly/Subassembly Level test/repair 5.3.3 Major Assembly/Subassembly Repair/Overhaul 5.4 Mechanical Component Maintenance Training ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 82 CATEGORY 5.4.1 Airworthy test/repair 5.4.2 Major Assembly/Subassembly Level test/repair 5.4.3 Major Assembly/Subassembly Repair/Overhaul 5.5 Special Repair Process Training 5.10 Shop Test Stand (STS) Maintenance Training 5.10.1 STS General Operation and Calibration 5.10.2 STS Repair 5.10.3 STS System Software 5.10.4 STS Application Software ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 83 Appendix A. A-1. Section for Showing ATA-MTSC Recognition of AICC Documents 1. ATA Specification 104 recognizes the following AICC (Aviation Industry CBT Committee) documents as providing relevant information/guidelines for Aviation Maintenance Training. 2. AICC documents are identified by name and by type. There are three types of classification: A. AICC Guidelines and Recommendations (AGRs) These documents provide guidance related to the selection and use of hardware and, methods to facilitate the development CBT. B. Reference Documents (ITLs and CRSs) Independent Test Laboratory (ITL) and Courseware Technology (CRS) documents provide information of a general nature that may be used in a variety of ways related to planning and documenting CBT. C. Technical Papers (MPDs and CMIs) Media and Peripheral Devices (MPD) and Computer Managed Instruction (CMI) documents provide highly detailed technical information relative to issues addressed in a more general way in AGRs. 3. Documents Recognized AGR 002 Version 4.0 - Courseware Delivery Stations - AGR AGR 003 Version 1.0 - Digital Audio - AGR AGR 004 Version 2.0 - Operating Systems and Networking - AGR MPD 001 Version A - Plug & Play Guidelines for AICC CBT Drives - Technical Paper MPD 002 Version A - Digital Audio Portability Guidelines AICC - Technical Paper ITL 001 Version 1.2 - CBT Courseware/Hardware Matrix - Reference Document CMI001 Version 1.1 - CMI Guidelines for Interoperability AICC - Technical Paper CRS003 Version 1 - Hierarchy of CBT Terms for AICC Publications - Reference Document 4. Document Descriptions A. AGR 002 Version 4.0 This document describes the attributes related to a CBT delivery system that will operate the largest range of Aviation CBT courseware available as of the date the AGR was published. B. AGR 003 Version 1.0 This document recommends guidelines that promote the interoperability of digital audio. C. AGR 004 Version 2.0 ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 84 This document describes recommendations for the acquisition of an Operating System and Networking System for CBT student delivery stations. D. MPD001 Version A This technical paper describes the way in which different hardware drives for CBT peripherals, may be designed to work together, in the same system, simultaneously. E. MPD002 Version A This technical paper describes the recommendations for the portability of applications and authoring systems that use digital audio hardware, software and data. The recommendations are based on functional definitions developed with input from the AICC membership. F. ITL 001 Version 1.2 This reference document identifies, in a matrix, available aviation training courseware, developers, and the types of hardware required. It is organized by developer and also lists aircraft types, course identity, and course length in addition to the technical details of the student stations. G. CMI001 Version 1.1 This technical paper outlines and defines a number of Computer Managed Instruction principles and terms. It also addresses communication between a CMI system and a lesson, moving a course between different CMI systems, and storing lesson evaluation data. H. CRS003 Version 1 This reference document describes terms relating to the different levels of an instructional system. The terms are used in the written documentation of the AICC. 5. Address to obtain AICC documents: Scott Bergstrom AICC Administrator P.O. Box 8216 University Station Grand Forks, ND 58202-8216 U.S.A. Phone: (701)777-4380 6. Accessing AICC Documents Electronically. AICC documents are kept in two computer systems that allow on-line access. One of the systems is the gopher server at the University of North Dakota (UND), the other is the Computer Training and Support Forum of CompuServe. (See also: www.aicc.org) A. University of North Dakota gopher server To access files from the UND gopher server, you must have access to the internet. The internet address of the UND gopher server is: gopher.aero.und.nodak.edu. If you access this gopher from a command line instead of using a gopher program, you would type: gopher gopher.aero.und.nodak.edu 8888. From a gopher program you need only list the server'sname: gopher.aero.und.nodak.edu. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 85 Note that the entire name of the server is in lower case letters. Once you have reached the UND gopher server, you will see a menu of items. From the first menu, select: Professional Aerospace Groups and Organizations. From that menu, select: AICC Once you select the AICC you will see six groups of documentation: General Information Guidelines and Recommendations (AGRs) Independent Test Lab Meetings Technical Documents (approved) Working Papers and Documents By selecting one of these groups, you can access any of the files within and can download them to your computer. B. CompuServe AICC Documents stored on CompuServe are located in the Computer Training and Support Forum. To access these documents, use "GO:" by typing in: DPTRAIN DPTRAIN is the "GO" word for the Computer Training and Support Forum. Once you are on the page for DPTRAIN, use the menu at the top of your screen (Assuming that you are using some form of CIM (CompuServe Information Manager)) and select: Libraries When the pull down menu appears, select: Search Once at the search page, type in the "keyword": AICC Select the time frame for document additions, then select: Search You will get a list of all the available AICC documents, and you may download them to your computer. Note that some of these documents can be large, over half a megabyte in some cases, and without a fast modem and a good line, it can take several minutes to download a big file. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 86 Annex 1. References [ATA iSpec 2200] ATA Specification 2200. Information Standards for Aviation Maintenance. Air Transport Association (www.airlines.org), Washington, DC. [AECMA PSC-85-16598] Simplified English Document - Writing Rules and Vocabulary. European Association of Aerospace Industries (AECMA) (www.aecma.org), Brussels, Belgium, E-mail: info@aecma.org ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 87 Endnotes 1 (Popup - QuickAccess) [Clear] Display all: Figures Tables References Revisions: In Condensed Mode In Full Context In Full Specification 2 (Popup - Note) Film type, base, thickness, and negative or positive polarity shall be as specified by the operator. If the operator specifies positive polarity second generation duplicating master, he shall also specify his resolution requirement. 3 (Popup - Note) Film type, base, thickness, color, and negative or positive shall be specified by the operator.level courses by airline instructors, the manufacturer shall be prepared to provide additional instructor technical development if needed. The development will be provided upon request and be limited to duration of a negotiated percentage of normal course length. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 7 1-1-3. Level I - General Familiarization TARGET POPULATION COURSE OBJECTIVES Managers and other support personnel. Upon completion of the course, the student will be able to: 1. Identify safety precautions related to the airframe, its systems and power plant. 2. Identify maintenance practices important to the airframe, its systems and power plant. 3. Define the general layout of the aircraft's major systems. 4. Define the general layout and characteristics of the power plant. 5. Identify special tooling and test equipment used with this aircraft. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 8 1-1-4. Level II - Ramp and Transit TARGET POPULATION COURSE OBJECTIVES Personnel associated with through flight maintenance activities. In addition to the information contained in the Level I General Familiarization course, at the completion of this Level II Ramp and Transit training, the student will be able to: 1. Recall the safety precautions to be observed when working on or near the aircraft and its systems. 2. Demonstrate knowledge of the main ramp and transit (through-flight) activities of the following: A. Doors, windows, and hatches. B. Electrical power supplies. C. Fuel. D. Auxiliary power unit. E. Power plants. F. Fire protection. G. Environmental Control Systems. H. Hydraulic power. I. Landing gear. J. Flight controls. K. Water/waste. L. Oxygen. M. Flight and service interphone. N. Avionics. O. Cabin Equipment/furnishings 3. Describe systems and aircraft handling; particularly access, power availability and sources. 4. Identify the locations of the principal components. 5. Explain the normal function of each major system including terminology and nomenclature. 6. Perform the procedures for ramp and transit servicing associated with the aircraft for the following systems: Fuel, Power Plants, Hydraulics, Landing Gear, Water/Waste, Oxygen. 7. Demonstrate proficiency in use of crew reports and on-board reporting systems (minor troubleshooting) and determine aircraft airworthiness per the MEL/CDL. 8. Identify and use appropriate documentation. 9. Locate those procedures for replacement of components for ramp and transit activities identified in objective #2. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 9 1-1-5. Level III - Line and Base Maintenance Training TARGET POPULATION COURSE OBJECTIVES Personnel associated with line and base maintenance. In addition to the information contained in Level I and Level II training, at the completion of Level III Line and Base Maintenance Training, the student will be able to: 1. Perform system, engine, component and functional checks as specified in the maintenance manual. 2. Correlate information for the purpose of making decisions in respect to fault diagnosis and rectification to maintenance manual level. 3. Describe procedures for replacement of components unique to aircraft types. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 10 1-1-6. Level IV - Specialized Training NOTE: Prerequisites for students attending this level of training shall be determined by airframe/engine manufacturers and operators. 1. Engine Run-up Training Engine Run-up Training provides skills and experience with starting and operating the engines and related aircraft systems. It emphasizes recognition of normal/abnormal engine and systems operation and provides skills for checking engine performance characteristics. Normal and emergency engine operation including associated safety precautions and procedures are also included. TARGET POPULATION COURSE OBJECTIVES Personnel associated with Base/Heavy Maintenance. At the completion of engine run-up training the student will be able to safely operate engine after a major repair and/or replacement of engine components. NOTE: Engine run-up training shall be provided using adequate simulators and/or real aircraft. 2. Rigging Training Rigging Training provides skills and experience with rigging procedures for all related aircraft mechanical systems such as flight controls, landing gear, doors, etc. TARGET POPULATION COURSE OBJECTIVES Personnel associated with Base/Heavy Maintenance. At the completion of rigging training the student will be able to perform all required adjustments, in-depth rigging and tests necessary after a major repair and/or replacement of components. NOTE: Rigging training shall include hand-on training using adequate training mock-ups and/or real aircraft. 3. Practical Training Practical Training provides skills and experience for related aircraft type handling, operation, maintenance, and release for service. It includes training on utilization of aircraft operational documentation, MEL/CDL application and related maintenance tasks, pilot report analysis, testing and troubleshooting using on-board maintenance systems. Selected component location, zone/compartment access, safety precautions and routine maintenance activities shall be included. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 11 tasks, pilot report analysis, testing and troubleshooting using on-board maintenance systems. Selected component location, zone/compartment access, safety precautions and routine maintenance activities shall be included. TARGET POPULATION COURSE OBJECTIVES Personnel associated with Base/Heavy Maintenance. At the completion of practical training the student will be able to safely perform all routine maintenance tasks, tests and troubleshoot airframe and engine systems, identify and change faulty components using the appropriate operational documentation. 4. Structure Inspection and Repair Training Structure Inspection and Repair Training: Provides study of material science, design considerations, aircraft applications and manufacture of metallic and composite elements. Provides in-depth use of aircraft related documentation such as Aircraft Maintenance Manual, Component Maintenance Manual, Non-destructive Testing manual, Structural Repair Manual, engineering data, etc. Provides in-depth study of corrosion prevention, drainage, sealing, paint system, fasteners, etc. Provides skills regarding NDT methods, maintenance and inspection of aircraft structures, nacelles and engines. Provides skills to properly apply recommended inspection procedures and instructions. Provides skills for damage assessment, repair selection, preparation and execution. TARGET POPULATION COURSE OBJECTIVES Personnel associated with Base/Heavy Maintenance and repair training. At the completion of structure inspection and repair training the student will be able to recognize, assess and repair damaged structural aircraft, nacelle and engine parts using airframe and engine manufacturer recommended methods and procedures. NOTE: Adequate hands-on training using aircraft structural elements for various repair solutions shall be part of this structure inspection andrepair training. 5. Other Specialized Training Courses Other specialized training courses may provide retailed description, operation, component location, troubleshooting, test procedures, and in-depth use of wiring diagrams, schematics and engineering data. TARGET POPULATION COURSE OBJECTIVES Personnel associated with Base/Heavy Maintenance. At the completion of this kind of Level IV training, the student will be able to repair, replace and test specific aircraft, engine and/or system components. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 12 ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 13 1-1-7. Level V - Component Maintenance Training TARGET POPULATION COURSE OBJECTIVES Airline engineers, instructors, inspectors, and select maintenance personnel supporting maintenance and/or repair shop operations LEVEL 5 THEORY TRAINING: Upon completion of Level 5 Component Maintenance Theory Training, the student will be able to: 1. Briefly explain the component's installation on the aircraft, its integration with other airplane systems or components, how the component affects aircraft operation, use of BITE or other maintenance tools on the airplane, component power, inputs, and outputs, and all safety, special handling, or unique component requirements. 2. Read and interpret ATA 104 Level 1 - 4 airplane maintenance and training information applicable to the component. 3. Understand and explain component construction and theory of operation to the applicable component maintenance level. 4. Read and interpret applicable Component Maintenance Manual, Ground Equipment Manuals supporting the shop test stand, and/or other approved component maintenance data, to the applicable component maintenance level. NOTE: While the Objectives 1 and 2 above are not mandatory for shop technicians, such skills and knowledge are frequently helpful in understanding flight crew write-ups and narrowing the failure possibilities, and therefore recommended for the shop technician, at least in abbreviated form. The vendor is encouraged to reinforce this training with appropriate Operations/Line Maintenance CBT or Hot Mockup based practical training where available. Where there is considerable airline interest in the on-aircraft operations/line maintenance story for a component, for which the training is extensive, the supplier is encouraged to offer this training as a separate operations/line maintenance theory course. Shop Technician and inspectors LEVEL 5 OJT (ON-THE-JOB TRAINING): Upon completion of Level 5 Component Maintenance OJT Training, the student will be able to, at the applicable shop maintenance level: 1. Understand component physical construction, special handling requirements, safety, disassembly and reassembly procedures, and shipping requirements. 2. Read and interpret applicable Component Maintenance Manual, Ground Equipment Manual, and/or other approved component maintenance data used in component servicing. 3. Perform component inspection, test, fault isolation, repair, overhaul, and return to service procedures using authorized ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 14 TARGET POPULATION COURSE OBJECTIVES shop equipment, procedures, and processes, as applicable. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 15 Chapter 2. Task Oriented Course Development Guidelines 2-1. General This is a deliberate and orderly process for planning and developing instructional programs which ensure that maintenance personnel are taught the knowledge, skills and attitudes essential for successful job performance. 1. The goals of this process provide: A. A system approach which identifies learner needs which serve as design specifications for course development. B. Introduction of modern training technology into the development of maintenance training. C. Minimal operator redevelopment time of training programs and support materials. D. Reduced lead time for maintenance instructor training prior to aircraft delivery. E. Increased effectiveness and efficiency of the training task including the implementation of a data management system for program control. 2. Although maintenance and maintenance training requirements have become increasingly complex, new tools and techniques of educational and training technology have also been developed. It is now possible to design training and instruction so that students will readily obtain the required skills and knowledge in a orderly and precise fashion. 3. The systems approach starts by identifying the needs of learners and their requirements to perform the job in the operational environment. These needs can be closely defined as the measurable discrepancies between current learner skills, knowledge and attitudes and the required learner skills, knowledge and attitudes. 4. The tasks and skills are determined and analyzed and measurable objectives are set. These objectives serve as design specifications for the development of the Instructional System. Such an approach to training, where the student rather than the instructor, is the training focal point, is the objective of a task oriented system. Using this approach, the learning system is designed from scratch and the methods and media are determined on the basis of the needs and requirements necessary to make training the most effective and efficient. Consequently, "what should be taught" is established before "how it should be taught" is decided. 5. Contrast this approach with the development process of training packages where trainers are required to establish course length, student numbers, training aids and support equipment requirements based upon the way it has always been done. This keeps the training community, and therefore the student being trained, at least one step behind the current state of the art. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 16 Figure 2-1.1. Task Oriented Course Development Guidelines ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 17 2-1-1. Objectives 1. The manufacturers/suppliers shall produce training lessons made up of modules which provide the operators with menu selectable maintenance training courses. 2. The variables of the menu will be: A. Item per ATA chapter (system, sub-system, component, LRU, etc.). B. Five levels of training (based on the defined training population). C. Training performance blocks, namely: (1) Identification and location (2) Purpose and interface (3) Operation (4) Functional description (5) Training information points 3. [Figure 2-1-1.1] takes the above listed items and depicts them as modules in a three dimensional cube. While the manufacturers/suppliers may combine these modules to offer standard lessons, other combinations of these modules (Ref. [Figure 2-1-1.2]) may be selected by an operator to assemble lessons to individual requirements. A lesson is the combination of any number of modules (Ref. [Figure 2-1-1.3]). A course is the combination of any number of lessons. A careful analysis will be made of the functions/tasks that trained aviation maintenance technicians must perform to safely accomplish their job. ATA Specification104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 18 Figure 2-1-1.1. Training Module Cube ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 19 Figure 2-1-1.2. Training Module Selection ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 20 Figure 2-1-1.3. Assembling Modules to Create Lessons ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 21 2-1-2. Course Development Procedure 1. Maintenance Training courses will be prepared in the English language. 2. The systematic approach to development of the manufacturer maintenance training program will require preparation of a Maintenance Performance Objective (MPO) by the manufacturer/supplier for each maintenance function/task. The MPO will control the content of the individual course level and course modules. 3. Steps For Course Development A. The steps in the process of course development are described as follows (the definition of the maintenance tasks will be performed first as shown in 1 and 2): (1) List All Items Per ATA Chapter Concerned During this step of the procedure all items which require maintenance action will be listed according to ATA chapter. The items can be either complete systems, sub-systems, sub-sub-systems, individual components, or LRU's. (2) List All Maintenance Tasks Per Item All maintenance tasks which can be performed on the individual items listed have to be defined per item in accordance with the maintenance/overhaul manual. The definition of actions and procedures to perform the function/task are given in the relevant work performance documents, e.g., Maintenance Manual, Maintenance Job Cards, etc. (3) Task Analysis A careful analysis is made of the knowledge and skills required to perform the function/ task. It must be recognized that when students are below the defined entry level, prerequisite training is required and has to be separately established. In addition to the entry level, the analysis will consider the following: • relation to safety • newness (advanced technology) • criticality to flight operations • maintenance practices specific to type of equipment • frequency of performance • difficulty of performance Because normally no one aircraft technician will perform all maintenance work possible, the function/task to be performed by defined groups of personnel will have to be analyzed. This will be done in accordance with the previously defined training levels: Level I: General Familiarization - for management and other support personnel Level II: Ramp and Transit - for personnel associated with through flight maintenance activities Level III: Line and Base Maintenance Training - for personnel associated with line and base maintenance ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 22 Level IV: Specialized Training - for personnel associated with base/heavy maintenance Level V: Component Overhaul Training - for shop technicians (4) Write Maintenance Performance Objectives Based on the task analysis as described under step 3, Maintenance Performance Objectives (MPO's) have to be developed reflecting the knowledge and skill requirements to perform the functions/tasks properly. The MPO's will state the quality and quantity (measurable) of results to be achieved. (5) Establish Training Modules In this step, Training Modules shall be established and defined for all maintenance items classified in different levels in accordance with approved documents. They are to be identified with the following performance blocks: (a) Identification and location: Contains information necessary to identify, name and locate items in working documents as separate units, or within the normal aircraft installation. (b) Purpose and Interface: Contains information necessary to state the items' purpose and relation to other items. (c) Operation: Contains information necessary to demonstrate the understanding of operational capabilities, method of utilization, procedural sequence of operation, and operational limitations. (d) Functional Description: Contains information necessary to describe the peculiar features of the item concerned and predict effects and results caused by several factors. (e) Training Information Points: Provide an overview of maintenance processes and/or procedures which have training significance. While they provide an overview of maintenance practices, they shall not contain any information (e.g. tolerances, torque values, etc.) that would permit the mechanic to perform maintenance without the applicable maintenance practices procedure from the Aircraft Maintenance Manual. (Ref. [ATA iSpec 2200], Sec 2-1-2.4.1) Training Information Points will be derived from a review of the performance topics (page blocks) listed in the Aircraft Maintenance Manual. (Ref. [ATA iSpec 2200], Heading 3-3-1.1) (6) Define Teaching Sequence The course structure will not necessarily be sequenced in ATA chapter order and may vary according to each aircrafts' systems and their logical interface. (7) Selection Of Method And Media All methods, media and types of training aids should be considered for course presentation. (8) Course Selection By The Operator ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 23 Combinations of Training Modules may be selected by an operator to build courses to meet individual requirements. (9) Course Evaluation The manufacturer will present, upon request of the operator, the proposed program for acceptance review before the first course is conducted. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 24 Chapter 3. Aircraft Maintenance Manual Part I 3-1. Systems Description Section This manual shall contain information sufficient for the user (engineer/technician/trainee) to understand the construction, function, operation and control of a system, sub-system, sub-sub-system, and unit. It shall include the identification and location of related systems and maintenance overviews of training significant items. The information should be presented in an easily readable and understandable manner, suitable for training. It shall be profusely illustrated with the same illustrations used in training. Systems shall be described in different levels, whereas the number of levels used is dependent on the system's complexity. The levels to be used are: • System (xx-00-00) Including a description of the purpose of the system and sub-systems and its functional scope and interrelation to sub-sub systems as well as to other systems. • Sub-system (xx-x0-00) Including a description of the function, operation and control of the sub-system and the general purpose and scope of function of the major components within the sub-system. Also information about the components location shall be given. Interrelations to other sub-sub-systems or systems have to be included. In simple systems, where no breakdown in sub-system is required, the above mentioned can be covered under "System". • Sub-sub-system (xx-xx-00) Including a description of the function, operation and control of the sub-sub-system and the general purpose and scope of the function of themajor components within the sub-sub-system. Also information about the components location shall be given. Interrelations to other sub-sub-systems or systems have to be included. If no breakdown in sub-sub-systems is required, the above mentioned can be covered under "Sub-systems". • Unit (xx-xx-xx or xx-x0-xx) Including a detailed description of the function, operation and control of the individual major components or assemblies including tests, adjustments which are affecting the performance of the unit and special maintenance practices or handling procedures when applicable. Interrelations to other units have to be included. The scope of coverage shall be in accordance with the requirements for level three courses as being defined by this specification ATA 104. Peculiarities of individual systems, sub-systems, or sub-sub-systems, may dictate minor changes in this style of presentation, but it shall be followed as closely as possible. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 25 3-2. Format 3-2-1. Manual Form All publications shall be prepared in loose-leaf form, except as stated below. Airframe and engine manufacturers' publications must be furnished in a rigid-type binder which carries on the backbone, the manufacturer's name, aircraft or engine type designation, and the title of the publication. In addition, the aircraft manufacturer shall be prepared to provide, by contractual agreement, this publication in punched card, magnetic tape, microfilm, or paper copy suitable for microfilming. 3-2-2. Paper and Printing Paper shall be white in color with good strength characteristics and of sufficient weight and substance to eliminate excessive show-through when printed on both sides, and suitable for minimum image spread (e.g. approx. 20 lb. bond). In meeting these requirements, consideration will be given to limiting paper bulk. Temporary revisions, except microfilm camera ready copy, shall be printed on yellow stock. Weight and substance may be governed by the printing process used. Camera-ready copy supplied by the manufacturer for microfilming, including temporary revisions, shall be provided on white stock reproduced on one side only and unpunched. A form of printing shall be used which results in a black image suitable for reproduction and xerography, photo off-set, or microfilming. The quality of the printed characters, lines, etc. shall be uniform within the page, from page to page, and from page revision to page revision. The percent reflectance of the printed characters, lines, etc., if measured on a print contrast meter, such as the Macbeth PMC II, using a visual filter such as the Kodak Wratten No. 106, shall not be greater than 8%. The percentage reflectance of the white paper shall not be less than 75%. 3-2-3. Page Layout 1. Size Standard - 8.5" x 11" Oversize - 11" x 16" (schematics/diagrams/illustrations only) 2. Binding All pages, except those prepared for microfilming, shall be set up for standard 3-hole loose leaf filing. Hole size shall be .38" diameter with center of hole .44" from the binding edge. Those prepared for microfilming shall not be punched. 3. Margin Limitations ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 26 3.1. Text 1.50" clear on binding edge, 1.00" on the edge opposite the binding edge and outside edges (Ref. [Figure 3-2-9.1]). 3.2. Illustration 1.25" clear on binding edge, 1.00" on the edge opposite the binding edge and outside edges (Ref. [Figure 3-2-9.2]). 3-2-4. Page Number and Dates Each page shall bear a chapter/section/subject number identifier, page number and date which shall be placed on the lower right-hand corner of the page without intrusion into the margin (Ref. Fig 1 and 2 of this section). Chapter/section/subject numbers will be defined in [ATA iSpec 2200]. Manufacturers may use some of the unassigned chapters, however, in order to retain consistency of chapter title and content between the various manufacturers, permission to do so must be obtained in advance from the Air Transport Association of America (Ref. [ATA iSpec 2200]. The chapter/section/subject number identifier shall be shown in characters no less than 24 point OCR-B. Each page shall bear the effective date; either that of the original issue, or when revised, that of the latest revision. A normally blank page within a page block will be identified by placing "THIS PAGE INTENTIONALLY LEFT BLANK" in the upper left hand corner of the prescribed text area. The page will bear a chapter/section/subject, page number and date as applicable. 3-2-5. Copy Standards All text shall be prepared in a dual column, left justified, right hyphenated (if possible right and left justified and proportional spaced), one-half inch between columns. The columns will be split after the left side column of text is full. All illustrations shall be prepared in a horizontal-landscape format with the top of the illustration at the binding edge. Page orientation shall have the text on the upper page and illustration on the lower. All pages shall be printed on both sides. The manufacturers masthead and publication title shall appear at the top of all pages. When published for use in training, the publication title shall read "TRAINING MANUAL". 3-2-6. Type Size 1. Characters All text, charts, tables, etc., shall be prepared in 10- or 12-pitch sans serif characters, 6 lines to the inch, Standard ECMA-11 (ISO Recommendation 1073) for the alphanumeric character set OCR-B in 10 - pitch characters being preferred. 2. Size Characters on standard (8.5" x 11") and oversize (11" x 16") pages for illustrations, charts, tables, wiring diagrams, etc. not meeting computer output microfilm (COM) or photo typeset quality shall not be less than .075 inch high and shall be upper case sanserif with a line thickness of not less than .009" and space inside any character shall be capable of containing a circle of not less than .018" diameter. The space between characters shall not be less than .022" and the space between the lines of characters shall not be less than .030". For illustrations, charts, tables, wiring diagrams, etc. generated on computer ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 27 output microfilm (COM) or meeting photo-typeset quality final enlarged size sans serif characters of not less than .060" high are acceptable. 3-2-7. Identifying Revised Material A revision to a page is defined as any change to the printed matter that existed previously. Revisions, additions, and deletions shall be identified by a vertical black line or code letter "R" along the margin of the page adjacent to that portion of the printed matter that was changed (Ref. [Figure 3-2-9.2]). A black line, or a code letter "R" in the right-hand margin opposite the chapter/section/subject, page number and date, will indicate that the text was unchanged but the material was relocated to a different page. For digital data requirements see "Digital Data Presentation" in [Section 3-1]. 3-2-8. Microfilm Presentation - Roll Film Film supplied by the manufacturer shall meet the following requirements: 1. Roll Film Master Silver Negative (First Generation) (1) Master negative film shall be produced on silver halide film. Film stock shall be unperforated antihalation safety film manufactured expressly for microcopying to ANSI PHI-25-1974 or as an alternative, ISO standard 543 (Cinematography-motion picture safety film-definition, testing and marking). (2) Microform and form layout (a) Width of the film shall be 16 millimetersinformation to permit the reader to quickly and accurately locate the material they seek. It shall list in tabular form the title of the chapter, section, or subject, as applicable. Each sub-sub system or group of interrelated subjects in the publication "AIRCRAFT MAINTENANCE MANUAL" shall be placed numerically within each subsystem under the applicable chapter heading. In the publication "TRAINING MANUAL", the sequence shall match the order in which they appear in the publication. 3-3-5. Effectivity Cross-Reference Index Each Manufacturer's Manual shall contain an explanation of the "Effectivity" code(s) employed in the manual. Additionally, aircraft manufacturers shall provide a listing of the aircraft manufacturer's serial numbers related to tail number, registration number, etc. assigned by the operator to his aircraft. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 37 3-4. Method of Presentation 3-4-1. Text Material - Style 1. Text Content All text shall be in an easily readable and understandable format and language. Simple words and grammar shall be used. The terminology used shall be standardized throughout the manual to fulfill the need for clear communication of complex maintenance information. Writing rules and vocabulary shall be in accordance with the AECMA Simplified English [AECMA PSC-85-16598]. Text shall be written in double galley, left justified. (Ref. [Figure 3-4-2.1]) When reference is made to any onboard switch position, indicator or light callouts, the text shall be the same as that found in the aircraft. Whereas when it is used the first time in the respective section it will be explained in brackets. 2. Paragraphing and Outlining Material shall be presented in the modified block style shown below. Subdivisions of text will be identified and the breakdown will be indented 5 spaces and preceded by a hyphen as shown below. Major Breakdown Text - Indentation, if required. Paragraph headers, where appropriate, shall be initial capitals, separated from previous and following text by the standard 1-1/2 lines. When text includes a series of items, conditions, etc. they shall be listed rather than in series separated by commas. The Training Information Points will be used when providing an overview of maintenance processes and/or procedures, including warnings, cautions, and notes. 3. Abbreviations and Acronyms For this unique paragraph structure, the list of abbreviations and acronyms shall be presented as shown below. Table 3-4-1.1. Abbreviations and Acronyms abbr abbreviation ACARS Aircraft Communications Addressing And Reporting System baro barometric BFE Buyer Furnished Equipment ident identification ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 38 The list shall be in alphabetical order. This paragraph shall be included in each section of the training manual and shall list only the abbreviations and acronyms used in the section. 4. Person and Voice The second person imperative shall be used only for warning and cautions. Avoid the passive voice. The third person shall be used for descriptive discussions; for example, The torsion link assembly transmits torsional loads from the axle to the shock strut. 5. Nomenclature and Abbreviations (1) Except as stated below, nomenclature and abbreviations shall be consistent throughout all technical data for all components, parts, etc. They shall also be consistent with all placards, notices, etc. displayed on the aircraft. The nomenclature and abbreviations used shall be well understood, be in common use, and have only one meaning. (2) Wherever possible, abbreviations shall conform to a recognized standard. Non-standard abbreviations that spell simple words shall not be used. 6. Titles The lead title of major text subdivisions shall indicate in a brief descriptive phrase the subject to be covered and the function to be covered. 7. Effectivity Listing A page set shall show only one effectivity block. (Each effectivity block shall have a unique page set). 8. Warnings, Cautions, and Notes These adjuncts to the text shall be used to highlight or emphasize important points when necessary. Warnings call attention to use of materials, processes, methods, procedures, or limits which must be followed precisely to avoid injury to persons. Cautions call attention to methods and procedures which must be followed to avoid damage to equipment. Notes call attention to methods which make the job easier. Warnings and cautions shall be located directly above the text to which they relate. Notes shall always be on the same page as the text to which they apply. All cautions and warnings shall be printed in capital letters throughout and be preceded with the word WARNING or CAUTION in caps and underlined. Examples: WARNING: SOLUTION IS EXTREMELY FLAMMABLE. CAUTION: DO NOT OPERATE CONTROLS. All notes shall be in upper and lower case letters and preceded by the word NOTE in caps and underlined. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 39 Example: NOTE: It is not necessary to relieve pressure. 9. Model or Type Reference A means shall be provided so that the operator may determine easily and with certainty whether information applies to his type or model of the aircraft. Any reference of this type shall be expressed in definite terms such as model or type designation, serial number range, or by a similar method. 10. Illustration Reference References to an illustration will be made by title. When reference is made to a illustration in the same subject only the illustration title need be referred to. When reference is made to a illustration in another subject, the full chapter/section/subject number and illustration title shall be shown. 11. Page Identification Number The text and corresponding illustration page will be tied together by a page identification number on the left hand border of each page. (Refer to examples in [Figure 3-4-2.2]) 3-4-2. Illustrations 1. Presentation Illustrations shall be used as the primary source of information transfer. They shall be developed uncluttered with limited information/learning points and presented in a self-explanatory style. The information breakdown shall follow the whole-part-whole concept. All illustrations shall be adequately supported by text. Illustration orientation shall be horizontal-landscape format because of CBT monitor format and turnover into projectables. Illustrations and text shall be paired and shall be found on different pages. Page orientation is horizontal-landscape with text on the upper page and illustration on the lower. Illustrations showing system, sub-sub-system schematics shall be presented in the same orientation as found on the flight deck system panel or display. Illustrations must be drawn in a size and lineweight such that they can be used without rework for the production of projectables (overhead-transparencies/slides/CRT-screens/etc.) Standards shall be; line weight 21 mil minimum; call outs 10 point minimum. 2. Use of Color (1) Color shall not be used in illustrations except under special circumstances. (2) Most illustrations shall be black line images and as necessary use distinctive shading patterns, cross hatching or ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 40 similar techniques to provide drawings which can be copied without resorting to color reproduction processes. 3. Acceptable and Unacceptable Types Acceptable types of illustrationsare illustrated and explained in the sample pages following. (Ref. Fig [Figure 3-4-2.4], [Figure 3-4-2.5], [Figure 3-4-2.6], [Figure 3-4-2.7], [Figure 3-4-2.8], [Figure 3-4-2.9], [Figure 3-4-2.10], [Figure 3-4-2.11], [Figure 3-4-2.12], [Figure 3-4-2.13], and [Figure 3-4-2.14]) The line drawing is the most desirable for general use. All illustrations shall bear a title. The manufacturer shall not furnish master copy in the form of brownline prints, photostats, or blueprints. 4. Callouts Arrowheads on lead lines are optional except where dimensions are indicated. 5. Electrical and Electronic Diagrams To support the description of electrical and electronic systems and the explanation of their operation, the types of illustrations listed below are specified. (1) The block schematic shall be used in the descriptive portion of the manual to simplify complex circuits to a point where non-specialist personnel can obtain an understanding of the function and operation of the system, sub-system, or sub-sub-system. The block schematic is valuable in showing the arrangement of system components and current/signal flow through the system. It should be considered a training aid, supplementing the circuit description, without requiring extensive electrical background on the part of the reader or trainee. In general, the function of a particular system component is indicated without stating how this is accomplished. (2) The simplified schematic is in the same category as paragraph E (1) but shall be broader in scope. A simplified circuit shall be presented without regard to unit location in the airplane, but electrically accurate, to allow a clear presentation of the overall circuit. This type of schematic is valuable in showing the simplified electrical operation of the system, sub-system, or sub-sub-system components and their interconnections. It may be used for training to allow a more detailed understanding of the operation of the system. (3) The logic schematic prepared in accordance with American National Standards Institute Y32.14 shall be used to depict electronic systems and components which use Logic or two-state devices in their construction. It shall be designed to aid in understanding the function and operation of a circuit without showing the physical construction. In this respect it performs the same function as the block schematic, described in paragraph E (1) above. 6. Dimensioned Drawings When dimensioned drawings are used, tolerancing shall be shown in accordance with American National Standards Institute Y14.5, ISO OR 1016, or other equivalent national standard. 7. Fluid Power Diagrams The graphical symbols used for fluid power diagrams shall be to Society of Automotive Engineers Aerospace Standard AS1290, ISO1219 or other equivalent national standard. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 41 8. Weights and Measurements If weights and measurements are shown in text and illustrations in both S.I. (metric) and Imperial/U.S. Values, the first value shall be in the units used in the original design. the second value shall be located immediately following or below the first value and shall be included in parentheses or brackets. 9. Unassigned Chapter Numbers So as to provide flexibility, manufacturers may use some of the unassigned chapters, (Ref. [ATA iSpec 2200]); however, in order to retain consistency of chapter title and content between various manufacturers, permission to do so must be obtained in advance from the Air Transport Association of America ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 42 Figure 3-4-2.1. Sample - Text Content ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 43 Figure 3-4-2.2. Page Identification Number ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 44 Figure 3-4-2.2. Page Identification Number (cont.) ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 45 Figure 3-4-2.3. Sample - Manual Page, Horizontal Layout (Illustration) ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 46 Figure 3-4-2.4. System Level (Illustration) ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 47 Figure 3-4-2.5. System Level (Illustration) ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 48 Figure 3-4-2.6. System Level - Illustration (Schematic Oriented) Panel (Layout) ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 49 Figure 3-4-2.7. Sub-System Level (Illustration) ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 50 Figure 3-4-2.8. Sub-System Level (Illustration) ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 51 Figure 3-4-2.8. Sub-System Level (Illustration) (cont.) ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 52 Figure 3-4-2.9. Sub-System Level ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 53 Figure 3-4-2.10. Sub-Sub-System Level (Illustration) ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 54 Figure 3-4-2.11. Unit Level (Illustration) ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 55 Figure 3-4-2.11. Unit Level (Illustration) (cont.) ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 56 Figure 3-4-2.12. Unit Level (Illustration) ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 57 Figure 3-4-2.13. Unit Level ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 58 Figure 3-4-2.14. Unit Level ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 59 3-5. Issuance and Revision Service Policy 3-5-1. General A. The manufacturer shall furnish technically accurate publications which are in conformity with this specification. When an operator is not familiar with the aircraft or equipment to be operated, adequate and correct data relating to such an aircraft type or equipment shall be supplied by the manufacturer sufficiently in advance, to allow adequate time for training requirements. For newly designed aircraft or equipment, or for a change in the existing series of aircraft or equipment the relateddata may be of a preliminary nature. This preliminary data shall be continually updated and expanded by frequent revisions issued by the manufacturer to create the required publication. The transmittal documents shall contain the mailing addresses, telephone number and telex codes (if applicable) for the manufacturer/vendor or organization that has responsibility for the publication and/or is the customer contact office for inquiries concerning the publication being transmitted. B. Transmittal Documents shall identify aircraft or engine applicability. C. The manual used in the classroom which is published and titled "TRAINING MANUAL" will not require revision service. 3-5-2. Collation of Material Collation or non-collation of the material by the supplier shall be at the discretion of the customer. However, in the absence of collation instructions from the customer, the supplier shall collate the material in training sequence. 3-5-3. Revisions A publication once issued shall be kept current by revision service throughout the service life of the equipment/items covered. The practice of reissuing a complete replacement periodically is acceptable. When a Service Bulletin effects a change to the manual, the manufacturer shall issue the necessary revisions to the publication promptly, but in no case later than 180 days from the Service Bulletin date or 180 days from the time of operator notification of acceptance. 3-5-4. List of Effective Pages Each manual shall have list of effective pages so that the airline operator may be assured at any time that the manual is current. For the Systems Description Section the list of effective pages shall be prepared for each chapter of the manual. 3-5-5. Temporary Revisions In order to bridge the gap between revisions, and to provide a rapid and convenient means of calling attention to errors or temporary instructions, a temporary revision is to be provided. The temporary revision shall apply to one subject only and shall be keyed in with the manual so that text and revision instructions are placed adjacent to one another. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 60 3-6. Normal Revision Service 3-6-1. Frequency of Revisions Revisions shall be issued no less frequently than quarterly. During the introduction of a new fleet into service (which can conceivably encompass a period of several years), revisions of no less than forty-five days is desirable where unusually high activity dictates the necessity for such action. 3-6-2. Dating of Pages in a Revision All new or revised pages of a revision shall be dated with the same date. Dates on unrevised back-up pages shall remain unchanged. 3-6-3. Number and Dating of Revision Transmittal Sheets Each revision transmittal after the original issue shall be numbered in consecutive sequence and show date of issue which shall be the same as the date appearing on the revised pages. 3-6-4. Transmittal of Revisions A. Each copy of each revision shall have a letter of transmittal attached advising all holders of pages to be removed and pages added by the revision. The transmittal letter also shall include revision highlight pages which identify the affected pages in consecutive order and the reason for each change. When all, or nearly all the pages of a manual are revised necessitating the issue of a complete replacement, the changed information shall be identified and handled as a normal revision. Special caution shall be exercised so as not to remove information affecting components still in service but out of production. B. Revisions should be transmitted (shipped) to the operator or group of operators no later than ten (10) working days after the date appearing on the revised pages. 3-6-5. Record of Revisions Each manual shall have a revision record page for entering the successive revision numbers, issue dates, insertion dates and incorporator's initials. This page shall be reissued only after the available entry spaces have been used. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 61 Chapter 4. Computer Based Learning 4-1. Guidelines for Computer Based Learning Materials 4-1-1. General This chapter provides guidelines to assist in designing, developing, and applying computer-based learning materials produced for maintenance technical training for aircraft, engines, and components. They are intended to describe the customer's expectations of aircraft, engine, and component manufacturer provided computer based learning materials. The information in this guidelines is to provide a common base of understanding between aircraft manufacturers, vendors, and airlines when they discuss the preparation, use, and delivery of training media. This document may also help training personnel express concepts and requirements to non-training people such as procurement officers, legal, and purchasing departments. The technological capabilities of integrated media development and delivery systems are changing more rapidly than we can change specifications. Therefore, these guidelines describe functional requirements as opposed to technical requirements. 4-1-2. Scope The Guideline For Computer Based Learning Materials addresses: (1) Applications of computer based learning materials - a description of the various ways screen delivered learning materials can be used. (2) Functionality of computer based learning materials - a description of learner controls, types of computer-based learning materials, etc. (3) Hardware and Software Considerations - a description of hardware and software considerations to assure optimum use of courseware on existing and future authoring and delivery platforms. (4) User Interface Considerations for learner controls and icons. (5) Computer Managed Instruction (CMI), a description of CMI and its use. These topics relate to computer based learning materials such as simulations, part-task trainers, and CBT. (Ref. [Figure 4-1-2.1]) ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 62 Figure 4-1-2.1. Spectrum of Learning Materials: Chapter 4 Content ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 63 4-1-3. Relationship of ATA and AICC The ATA/AICC (Aviation Industry Computer-Based Training Committee) relationship is of mutual interest for those parties producing and delivering computer based learning materials for aviation maintenance training. Participation in both of these groups helps assure the optimum fit of solutions to needs by providing forums for discussion and problem solving. Since the AICC Guidelines and Recommendations (AGRs) are developed particularly for the aviation industry they usually reflect ATA needs. When the ATA MTSC has formally recognized AGRs they are tabulated in [Appendix A] ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 64 Figure 4-1-3.2. ATA/AICC Relationship ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 65 4-1-4. Relationship to Chapter 2 Computer based learning materials will be designed according to [Chapter 2], Task Oriented Course Development Guidelines. Learning material components will be identified using the three axis reference scheme defined by the Training Module Cube [Figure 2-1-1.1]. 4-1-5. Relationship toname: gopher.aero.und.nodak.edu. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 85 Note that the entire name of the server is in lower case letters. Once you have reached the UND gopher server, you will see a menu of items. From the first menu, select: Professional Aerospace Groups and Organizations. From that menu, select: AICC Once you select the AICC you will see six groups of documentation: General Information Guidelines and Recommendations (AGRs) Independent Test Lab Meetings Technical Documents (approved) Working Papers and Documents By selecting one of these groups, you can access any of the files within and can download them to your computer. B. CompuServe AICC Documents stored on CompuServe are located in the Computer Training and Support Forum. To access these documents, use "GO:" by typing in: DPTRAIN DPTRAIN is the "GO" word for the Computer Training and Support Forum. Once you are on the page for DPTRAIN, use the menu at the top of your screen (Assuming that you are using some form of CIM (CompuServe Information Manager)) and select: Libraries When the pull down menu appears, select: Search Once at the search page, type in the "keyword": AICC Select the time frame for document additions, then select: Search You will get a list of all the available AICC documents, and you may download them to your computer. Note that some of these documents can be large, over half a megabyte in some cases, and without a fast modem and a good line, it can take several minutes to download a big file. ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 86 Annex 1. References [ATA iSpec 2200] ATA Specification 2200. Information Standards for Aviation Maintenance. Air Transport Association (www.airlines.org), Washington, DC. [AECMA PSC-85-16598] Simplified English Document - Writing Rules and Vocabulary. European Association of Aerospace Industries (AECMA) (www.aecma.org), Brussels, Belgium, E-mail: info@aecma.org ATA Specification 104 Copyright © 2001-2007 Air Transport Association of America, Inc. All rights reserved. Output Page: 87 Endnotes 1 (Popup - QuickAccess) [Clear] Display all: Figures Tables References Revisions: In Condensed Mode In Full Context In Full Specification 2 (Popup - Note) Film type, base, thickness, and negative or positive polarity shall be as specified by the operator. If the operator specifies positive polarity second generation duplicating master, he shall also specify his resolution requirement. 3 (Popup - Note) Film type, base, thickness, color, and negative or positive shall be specified by the operator.