ISO-IEC 20000 Foundation Dumps Questions

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<p>ISO-IEC 20000 Foundation ISO/IEC 20000 Foundation Exam exam dumps</p><p>questions are the best material for you to test all the related PECB exam topics.</p><p>By using the ISO-IEC 20000 Foundation exam dumps questions and practicing</p><p>your skills, you can increase your confidence and chances of passing the ISO-</p><p>IEC 20000 Foundation exam.</p><p>Features of Dumpsinfo’s products</p><p>Instant Download</p><p>Free Update in 3 Months</p><p>Money back guarantee</p><p>PDF and Software</p><p>24/7 Customer Support</p><p>Besides, Dumpsinfo also provides unlimited access. You can get all</p><p>Dumpsinfo files at lowest price.</p><p>ISO/IEC 20000 Foundation Exam ISO-IEC 20000 Foundation exam free</p><p>dumps questions are available below for you to study.</p><p>Full version: ISO-IEC 20000 Foundation Exam Dumps Questions</p><p>1.When an internal supplier is operating part of the service management processes, which process is</p><p>required to manage this supplier?</p><p>A. Service availability management</p><p>B. Supplier management</p><p>C. Service level management</p><p>D. Resource management</p><p>Answer: B</p><p>2.Which would NOT be included in a service management plan?</p><p>A. Service desk contact details and hours of service</p><p>B. Technology used to support the service management system</p><p>1 / 3</p><p>https://www.dumpsinfo.com/unlimited-access/</p><p>https://www.dumpsinfo.com/exam/iso-iec-20000-foundation</p><p>C. Resources required to operate the service management system</p><p>D. List of services</p><p>Answer: A</p><p>3.What is an audit observation?</p><p>A. A conformity to the standard where there is an opportunity for improvement</p><p>B. A recommendation that has to be actioned</p><p>C. A finding against an area which is NOT in the scope of the standard</p><p>D. A non-fulfilment of a requirement</p><p>Answer: A</p><p>4."How do the information security requirements of ISO/IEC 20000-1 and ISO/IEC 27001 relate to</p><p>each other?"</p><p>A. The requirements of ISO/IEC 20000-1 are the same as the requirements of ISO/IEC 27001</p><p>B. The requirements of ISO/IEC 20000-1 are lighter than the requirements of ISO/IEC 27001</p><p>C. They don't relate</p><p>D. The requirements of ISO/IEC 20000-1 are more elaborate than the requirements of ISO/IEC 27001</p><p>Answer: B</p><p>5.What do demand management and capacity management do?</p><p>A. Demand management determines future capacity needs. Capacity management monitors current</p><p>capacity</p><p>B. Demand management determines the capacity that customers need. Capacity management</p><p>determines capacity the organization needs</p><p>C. Demand management reports on consumption of services. Capacity management reports on</p><p>improvements needed in consumption of services</p><p>D. Demand management determines demand for services. Capacity management provides sufficient</p><p>capacity to meet demand</p><p>Answer: D</p><p>6.To which other process is service design and transition most related?</p><p>A. Continual improvement</p><p>B. Change management</p><p>C. Incident management</p><p>D. Asset management</p><p>Answer: B</p><p>7.Identify the missing words in the following sentence. The definition of the scope of the SMS shall</p><p>include the services in scope and the [???] managing and delivering the services.</p><p>A. name of the organization</p><p>B. names of suppliers involved in</p><p>C. number of resources required for</p><p>D. service management processes used for</p><p>Answer: A</p><p>2 / 3</p><p>https://www.dumpsinfo.com/</p><p>8.What is the intent of the service availability management process?</p><p>A. To ensure that agreed levels of service commitments to customers can be met in all circumstances</p><p>B. To ensure agreed effective communication towards customers</p><p>C. To ensure that agreed service availability commitments to providers can be met in all</p><p>circumstances</p><p>D. To ensure that agreed service availability commitments to customers can be met within agreed</p><p>targets</p><p>Answer: D</p><p>Powered by TCPDF (www.tcpdf.org)</p><p>3 / 3</p><p>https://www.dumpsinfo.com/</p><p>http://www.tcpdf.org</p>