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Private and Confidential. For X-Culture use only. Updated February 24, 2021 Track: 2020-1a Company: ZenCV Country: Italy Website: www.zencv.com (previously www.zencv.it) Company Presentation older CV business pitch (early 2020): https://drive.google.com/file/d/17N_Lrxvy9KhmRscLOmCQZ76oG7HDRKzr/view?usp=sharing Company Presentation newer CV business pitch (later 2020): https://drive.google.com/file/d/1kF39F8AC2wtB4DAx1AkSiQH-va3_zEZK/view?usp=sharing Company Business Plan new (early 2021): https://drive.google.com/file/d/16iVrYHeOwnyirO_TRIhNYoBXxkGGyXnv/view?usp=sharing Webinars with company representatives: schedule and recordings here. Questions: If you have further questions, please direct them to Admin@X-Culture.org. Your questions will be directed to the company representatives. A note from the company on communication: On behalf of ZenCV, we promise that we will do our best to reply to your e-mails but we cannot guarantee a 100% response rate, hence the best way to get answers to your questions would be to come to our weekly "open doors" webinar held every Tuesday at 7PM-7:30PM (GMT+1) when you can interact with us directly or just write questions on our Facebook group where we will do our best to cover all queries meticulously or at least prepare answers to be answered during the webinar. Alternatively, you could join our group on Facebook. ZenCV XCulture group on Facebook: https://www.facebook.com/groups/193851995060161/ Topic: X Culture feat. ZenCV Zoom Meeting Time: Every Tuesday 07:00 – 7:30 PM Budapest 1 http://www.zencv.com http://www.zencv.it https://www.dropbox.com/s/ttennucaz8d32rq/2020-1%20Webinar%20Schedule.docx?dl=0 mailto:Admin@X-Culture.org https://www.facebook.com/groups/193851995060161/ Link to Join Zoom Meeting: https://zoom.us/j/95982799627?pwd=aWNXcDNZWUhMZGhnSXRzcnBMWDI3QT09 Meeting ID: 949 9945 3961 Passcode: zencv369 ID riunione: 959 8279 9627 Please prepare your questions by the end of Monday and post them to our Facebook group so that we can answer them on Tuesday on our Webinar. COMPANY DESCRIPTION ZenCV - Never worry about getting a job again. The job application journey is one of the most stressful journeys of all. Job seekers experience 5 consecutive hurdles when trying to find, land and succeed at their dream job. These 5 are: 1. Professional Orientation (Ikigai) 2. CV writing & design 3. Cover letter writing 4. Linkedin Optimization 5. Interview ZenCV initially started with helping people craft this complicated A4 document called the curriculum vitae that HRs cherish so much and students and professionals struggle with. However we quickly understood that there are more steps on this journey than just CVs. That’s why our mission became to help job seekers overcome all obstacles standing in the way of their dream job. Hence, our vision is “To enable 100 000 companies to hire 1billion job seekers by giving them a job aligned with their inner purpose & company’s vision in order to create long term value ethically and without stress for both.” It is a long journey that’s why within this brief we will focus only on the first 2 steps of the journey 1. Professional Orientation (Ikigai) and 2. CV writing & Design. For professional orientation ZenCV is developing an AI-powered technology that will help young professionals boost their self awareness, discover their inner calling and choose the right career path. Specifically we are making a partnership with dotin.us who made a 60 second psychological assessment that is able to peek into the intricacies of our characters very precisely and deeply in just 1 minute! We at ZenCV have then connected these character traits to possible job opportunities in the market, giving our customers and users of our test a 36 page comprehensive PDF report informing them about their characters and best potential career opportunities. On the CV side our HR & Designers will continue making CVs for people manually. The ZenCV is currently consisted of 14 people all working part-time (with the goal of moving full-time soon) divided into 5 teams (with some overlaps in between): 1. Marketing team (Tatiana Thorel CMO, Beatrice Puccilli Marketing Specialist, Maja Kopanja MKT Designer) 2. Design team (Tamara Ristic Design Lead, Maja Kopanja, Marija Zivic and Milena Tomasevic) 3. HR team (Marija Vujovic Head HR, Maja Peric, Natalija Petrovic) 2 https://zoom.us/j/95982799627?pwd=aWNXcDNZWUhMZGhnSXRzcnBMWDI3QT09 mailto:beatrice.puccilli@zencv.com mailto:milena.tomasevic@zencv.com 4. Tech Team (Velimir Bulatovic CTO, Vlastimir Bulatovic full-stack dev) 5. Founder - Vladimir Bozovic 6. Project Manager - Marija Zivic Your focus should be mainly on Ikigai Professional Orientation (70-80%) Our Story The story of the company as told by its founder, Vladimir Bozovic: It all started two years ago when Federica, Vladimir’s ex-fiance and one of the company’s ex co-founders, was sitting on the couch, desperately scrolling through job posts on Linkedin and Glassdoor. She had just got her Bachelor's degree and was determined to find a job. After sending her CV to 52 job positions, she started waiting for a reply. Days were passing slowly, and Federica was getting more and more anxious. Surprisingly, she got only three emails back. All negative. That was very discouraging. How can I design my resume so that it attracts the attention of potential employers? – She was asking herself. Not only was she unable to write an effective resume, but she also started doubting if she had what it takes both as a person and a professional. She was skeptical about her skills and capabilities, and she didn’t know if she had anything valuable that she could display on that darn piece of paper. It was obvious that she needed help. Boyfriend to the rescue. Federica and Vlad sat together for an hour or 2 discussing what she wanted out of life, why, and how. Following our conversation, we started putting down all the things she was good at, all the things she liked doing, and then trying to find the intersection of those two within a role existing in the real world. Since an average HR receives 200 emails for a job position, we knew that we had minimal chances to grab their attention. Hence, we organized the data collected in a way designed to arouse interest, and by using passionate language that matched her character, we created her first new resume for applying to a position in the Creative/PR/Marketing sector. It highlighted her key achievements, projects, and experience while emphasizing her most relevant skills, hopes, and plans. All accompanied with unique and sophisticated aesthetics that were supposed to match employer expectations (marketing & data visualization) to help her stand out from the crowd of competition. The result? She sent 30 applications and got seven replies, three of which were interview invitations. She went to each of them and got two job offers. But it was not only the beautiful layout, original design, strong key achievement section or even that impactful personal statement that ultimately 3 made her win that job position. No. It was not even that she was able to make a “Wow” impression to the recruiter. It was something more profound. That human touch was all about finding that special thing about her - that little, but unique set of traits, skills, and strengths that she did not even know she had. Then, once that precious gem of authenticity was found - the only thing remaining was helping her write it down, brand it, and communicate it to her future potential employers. It was merely the process of having a normal conversation together with her, figuring out what she was excited about, what she cared for, what she hoped for achieving, and helping her understand that there is great value in her creativity, soft skills, and communication abilities. Ultimately, she realized how she could combine her passions and strengths, all while doing something that would get her the paycheck at the end of the month. Shewas more than happy. That is the power we humans have to help one another. An algorithm or a machine could not have done it, and it needed to come from a deep place that only we humans are capable of accessing. That place is called empathy. In the meantime, after doing CVs for almost 100 clients, ZenCV team has realised that CVs are not the only problem people are facing. That’s why we made a plan to cover the problems of each step of the job application journey, first with services like Linkedin Optimization and cover letter writing and later with digital products like Ikigai AI Assessment, CV builder, Cover letter AI generator and more. However in this brief we will focus only on the manual development of CVs + the AI ikigai assessment. THE CHALLENGE Section I. Industry and Competition Please present your recommendations for the following: 1. Industry and Competition Analysis Start by learning as much as possible about your client’s industry, customers, and competitors. Consider doing this primarily for Ikigai (professional orientation, career counseling), but also for CVs if you would like. We recommend that you follow the following steps: Answer the following questions: ● Who are the competitors of your client company? ● How do they operate? What business model do they use? ● What are their products? ● How do their products and prices compare to yours? ● Strengths and weaknesses of your client compared to the competition? 4 ● Threats and opportunities these strengths and weaknesses present? A Google search will allow you to find dozens of companies that offer professional orientation services. Try to conduct initial research on at least 10-20 competitors. From that list, identify 3-4 most threatening competitors and analyze their product and business model in more depth. Present your results in a table that covers the following: ● Do they sell a service or a digital product? ● Who is their target audience? ● How do their products or services compare or differ to ZenCV’s Ikigai? Consider presenting your competition analysis as infographics or other easy-to-read format, like the following (you can put your own dimension of course): This SWOT analysis is for CVs currently but feel free to make one for Ikigai primarily. When assessing your client’s competitive position, you may find this short guide and this 5-min video on SWOT analysis helpful. ➔ FOR IKIGAI Please use this form to collect data about competitors for Ikigai (Professional Orientation). You can access the collected data on this link. For the Communication & PR questions please refer to this excel file. Please, add a new tab within the excel file with the name of their group and perform their activities in there. Make a survey to understand better the competitive environment for Ikigai service from ZenCV. The questions for your thinking to take into consideration are here. ➔ FOR CVs Please use this form to collect the data about competitors for CVs. Access the collected data on this link. The questions for your thinking to take into consideration are here. 5 http://goo.gl/uV3cVg https://www.youtube.com/watch?v=GNXYI10Po6A&feature=youtu.be https://forms.gle/pWE5g4gVoQiZUZLm6 https://docs.google.com/spreadsheets/d/172K488ejgTkwl6HYIzGbwpAYuqQEnFVxRYBh-TQCK-0/edit?usp=sharing https://docs.google.com/spreadsheets/d/1JBqYn2H7TlQNC3h9ia3cUrPHb6yl_wV4UCQ_pIstB_E/edit#gid=0 https://docs.google.com/document/d/1UzwzHa3AwH7efd_4pcs5h1_xfkdud8kwgEIi9eEKVVg/edit https://forms.gle/44TSoASoMcd64hTk7 https://docs.google.com/spreadsheets/d/1O5aY676T2o7EBB7c6bNw0-HC37cr8FZw46Ef9eJk5ck/edit?usp=sharing https://docs.google.com/document/d/1YXei6xu-yy_kh5JMry4YQHiaKTPGW7GG/edit Section II. Content Creation 2. Product & Business Ideas Based on your industry and competitor analysis, would you recommend that your client revise their product offering or business model? Should ZenCV modify its main flagship product (CV design + CV writing) / Ikigai? For example, ZenCV is already considering some new options, such as: offering interactive CVs, CVs that have a video instead of a photo, DIY resume builder, help with designing LinkedIn profiles, help with developing cover letters, offering candidate pre-screening services to recruitment companies or directly to potential employers, adding psychological and personality testing of job seekers, etc. When considering new-product and business model options, pay special attention to client retention. That is, after the main product is sold (e.g. CV has been designed), can ZenCV continue working with the client and offer other follow-up products and services? What else could clients need in the future that ZenCV could help with, perhaps even after they find a job and no longer need a new CV? How can ZenCV continue helping them at the next stage in their professional careers? After reading the ZenCV business model, get in touch with your teammates and brainstorm. Come up with 2-3 proposals for business model improvements. At this stage, crazy ideas are allowed. Don't discard options because they seem unrealistic; you have no resource constraints at this point. Now it's time to deal with the real world and limited resources. Vote the best proposal with your team-mates and run a feasibility study for the selected idea, focusing on the following aspects: - Assessment of the practical difficulty of that alternative: how hard is it to realize? - Financial analysis of taking that alternative: what would be the costs? What would be the revenue streams? - Pros/cons of the alternative Describe your proposal and the results of your feasibility study by filling out this form: Product Development - Excel At the end of the feasibility study it is OK to conclude that ZENCV should stick with its current product/model. If you believe a modification of the product/strategy is unnecessary, explain in the CONCLUSION cell why you have concluded the current model is optimal. 3. Content Creation (with Awards) The best way to make a great career decision in the future is to understand the market thoroughly. ZENCV heavily relies on content marketing, a type of marketing that involves the creation and sharing of online material (such as videos, blogs, and social media posts) that does not explicitly promote a brand but is intended to stimulate interest in its products or services. By helping ZenCV write several blog articles you will gain 6 https://docs.google.com/forms/d/e/1FAIpQLScfolBfPfMlBU9XQ5sQUC1d7BjW4fCqlLyftqZbT8auc1AMjA/viewform?usp=sf_link https://docs.google.com/forms/d/e/1FAIpQLScfolBfPfMlBU9XQ5sQUC1d7BjW4fCqlLyftqZbT8auc1AMjA/viewform?usp=sf_link important industry knowledge that will serve you very well later in your career. Hence, the most important part in this section are the SEO articles to be written (with awards). In this section, you will develop your own valuable content for ZenCV customers. ● Keyword discovery & creation: SEO: Assess ZenCV’s online presence compared to the competition in the proposed market. Use SEO assessment tools, such as Google keyword planner, Ahrefs free tools, Moz trial free tools, or Ubersuggest to analyze the keywords used by ZenCV vs. the competitors to achieve favorable rankings by the search engines. Find 15-25 keywords that ZenCV’s competitors are ranking for. When conducting your analysis, it may be a good idea to divide keywords into several groups: high volume search + low competition, low volume search + low competition, high volume search + high competition. This article provides a guide on how to find competitor keywords and assess their relative rankings and SEO effectiveness. After categorizing your keyword, extract the high volume search + low competition and high-volume search and medium competition and write a blog article using those keywords. The blog article will be explained below We are mostly interested in the Ikigai keywords (not CVs!) hence try to revolve your keywords around the problem Ikigai is solving: - Ikigai (How to find yourIkigai, What is ikigai etc.) - Purpose (How to find your purpose, What is my purpose etc..) - Professional Orientation (Professional Orientation online, Professional orientation course etc..) - Meaning (what is the meaning of life etc.., how to discover your meaning) - Career Orientation (Career Orientation software, service etc..) - Career Counseling (Online Career Counseling etc..) Discover and fill out at least 20 keywords per category. Please fill in your results in this document. When filling out the doc please create a separate tab for your group within the document so that we can identify the quality of results for your group and give you prizes accordingly. ● Copywrite 2 articles for the blog (1000-1500 words). At least for one of the two articles, you are required to choose the topic from the list. Please use this excel file to reserve your topic (and insert your new topics if you choose to write on your own topic based on the best keywords from the previous section - high volume and low competition). For the second blog article instead, you are welcome to give space to your imagination related to Ikigai/Job Search/CVs(but if you prefer, you can still take one of the topics from the list). Remember that the articles must be relevant to ZenCV's target audience! Try asking yourself, "What article would I like to read on the ZenCV blog?". Writing a good article that is also easy to read on our smartphone or laptop, is not easy at all. Get inspired by some articles on this blog [ https://blog.kickresume.com/ ]. 7 https://blog.hubspot.com/marketing/how-to-do-keyword-research-ht https://docs.google.com/spreadsheets/d/1sI3B0CR3-bVc5Zd7IwxdXSdw_aNOfzWcl2Me1gHt7OY/edit#gid=1754354108 https://docs.google.com/spreadsheets/d/1sI3B0CR3-bVc5Zd7IwxdXSdw_aNOfzWcl2Me1gHt7OY/edit#gid=1754354108 https://drive.google.com/file/d/1EGTn4Bc82VNZ6wD1eMTH6dw6XQV2Gl82/view?usp=sharing For example, note how useful it is not to write very long blocks of text but to use bullet points to simplify the reading. These writing guidelines could also be useful to guide you in this endeavor: SEO Blog Writing Guide To simplify the reading of your work, we kindly ask you to write the article on a file convenient for you and, once finished, paste it on this Google Form Content Creation - Blog Articles & SM posts respecting the division in the corresponding parts. 1. Headline (topic title) 2. Subheadline (description) 3. Body of text 4. Bullet point overview summary 5. References ● Transform the summary of two blog articles into social media posts. Recap the most important facts from the two articles you wrote to make them posts on Instagram and LinkedIn. Use the same link provided for the previous task (i.e. Content Creation - Blog Articles & SM posts) 1. SM Caption Linkedin 2. SM Caption Instagram 3. Hashtags Linkedin 4. Hashtags Instagram ● Bonus task - Visual SM post Take the topic of one of your blog articles and make a corresponding SM visual post & accompanying copy (you can use Canva, Illustrator, Photoshop, or PPT.) Use this folder with a blog article and accompanying SM posts as a guideline on how to make the visual! The style should follow ZenCV’s Instagram style. 4. Market/Product Research (With Awards) To provide the foundation for your marketing strategy development, start with market research. ZenCV suggests that you run the following surveys. To collect a higher amount of data and male your research more reliable, try to share our website (www.zencv.com) and the questionnaire (link available in the first bullet point) with as many people as possible. If your group achieves a total of 200+ people surveys contact us for prizes/internships. (You need to do the tracking yourself and we will double check afterwards). 8 https://docs.google.com/document/u/1/d/1zuAJ3Iy6Y_66JKxz8QFf0NdsCnPzSIhT/edit?usp=drive_web&ouid=116608272306184508461&rtpof=true https://docs.google.com/forms/d/1KqF2iCMKrLiLD3oPpPgHjxDXhgCNmSIEitvqCFc_i8M/edit https://docs.google.com/forms/d/1KqF2iCMKrLiLD3oPpPgHjxDXhgCNmSIEitvqCFc_i8M/edit https://docs.google.com/forms/d/1KqF2iCMKrLiLD3oPpPgHjxDXhgCNmSIEitvqCFc_i8M/edit https://drive.google.com/drive/folders/1CGR5WdESepUWZOwNoUIg4lBkqair77xI?usp=sharing https://zencv.com/ To better understand customer tastes and preferences and test the product-market fit please perform the following: ● ZenCV needs detailed feedback on our new website as well as boosting our Google ranking score. To help us with that, please go to the website and research thoroughly each page. Make sure to spend at least 10-15 minutes doing so and make a PPT with screenshots for suggestions. (Each team member needs to do this individually). Please provide this feedback in a structured form here. Excel with collected data for this form can be found here. ● Try to put yourself in the shoes of our potential customer for Ikigai (which you probably are, as a student). Are you confused on what career choice to make? Are you aware of yourself 100% and of all the possibilities in the market? Do you know what is the best match between the two? Please do yourself the survey at this link so we can understand how many people are experiencing these problems. The survey is here. Responses collected can be found here ● Please visit our landing page https://zencv.com/ikigai and tell us about your experience. What have you understood about the service from our landing page? Fill out your answers here. Responses collected can be found here. ● Once you perform the Ikigai test of ZenCV and get the report, please help us understand the potential of this service - what you liked, didn’t like, how we can improve it. You can find the questionnaire here . Important note: The Ikigai PDF test will be available after 14th of February - join our Facebook group for precise info. Responses collected can be found here. ● Help ZenCV launch this Ikigai product by identifying 5-10 SM groups with potential early adopters either on Facebook or on Linkedin or elsewhere with 100+ members that could be interested in trying out our Ikigai product. Please provide your answers within this excel file. 5. Entry Mode & Partnerships ● University partnerships ZenCV needs to connect to universities in order to reach a sufficient number of students for their Ikigai product launch. It would be ideal if you could connect us directly with a person from your faculty that is responsible for career orientation/career services that would be interested in helping students perform professional orientation through Ikigai. To do so, please fill out this survey. Responses collected can be found here. ● Influencer Marketing Do some research and find 3 influencers who have a solid community with a high engagement rate. Make sure there's a good fit between the influencers and ZenCV's offer and values. Where possible, try to find influencers who have somewhat different target audiences and who meet the needs of Zen CV's buyer personas. The influencers’ areas of interest should be among the following: 9 https://forms.gle/4NHJMjMJzDDjwnoo6 https://docs.google.com/spreadsheets/d/1trhQyxyV6GsjX8PgzJFl2TvK2cKHahYu5UrXKpKKz9w/edit#gid=1336767891 https://forms.gle/HgRCpctEnEvv4pP66 https://docs.google.com/spreadsheets/d/1ZP6_kGe4QWUxFzX_WjR6GoGPiynqbivK5vapJRgC72g/edit#gid=679320489 https://zencv.com/ikigai https://forms.gle/iP9BgBfi4kd8pw4u6 https://docs.google.com/spreadsheets/d/1WQpgZCQX6tyBuFs_A5g_TtRlt6DPZ3j2b3scbtxyYCw/edit#gid=194643417 https://forms.gle/SWrhX5cqUkmukW5T7 https://docs.google.com/spreadsheets/d/1oS_G72nA5AheeCwxnH5ZTjCZ89TDGDgXIgQJIuQ1KHM/edit#gid=1073485540 https://docs.google.com/spreadsheets/d/13J06pW5_LxdagvxX1yRU9B3-A46diaYaDleu2sH2ESI/edit?usp=sharing https://forms.gle/Zxs3HpFqLKAvsnN16 https://docs.google.com/spreadsheets/d/18y2q6boSBTRySdDQVj060dcH0rrB6reDb-nlSx8-5us/edit?usp=drive_web&ouid=110527630878286193135 - Career coaching - CV writing - Recruiting - Zen - Spirituality - Professional development - Personal development Explain for eachinfluencer selected what the goals of the collaboration are and all the details of the proposal. List the outcomes you expect to achieve using congruent KPIs. Fill out the excel form with all the required data, which you can access by clicking on this link. Make sure you enter influencers both for Ikigai and for CVs. Please make a separate sheet within the excel for your group and fill out the results inside using the same structure. Influencer Marketing - Excel Form Section III. Operations Management 6. Ikigai Product Development ZenCV has a top priority of developing a high-end professional orientation software that will help people discover their Ikigai (dream job and career path). How will it work? The customer will do a 60 second psychological assessment and, based on their psychological profile, we will recommend top 5 industries and top 25 jobs for their character, values and type of intelligence. This will come in the form of a detailed 36-page PDF report covering everything about their character and best industry fits. To do so, we need a detailed description of more than 250 jobs that will be displayed within the report. As you can imagine this is a lot of work for our team of 14 people part-time but with your help, we can do it. Each group will have to take 10 jobs from the excel list and provide their descriptions in the empty columns for each category like Responsibilities, Salary range, etc. The excel file to be filled out with your research can be found here. Each group will have to take 10 jobs and fill out their research. Remember to reserve your job within the excel file! Once done, please create a copy of this template and edit it offline. Once you finish and fill in your 10 job descriptions inside, upload your newly finished PPT into this folder. Evaluation Rubrics 7 – The marketing strategy is rooted in solid market research, the recommended promotion channel(s) is cost-effective and allows to precisely target the potential customers, there is a clear step-by-step guide for 10 https://docs.google.com/spreadsheets/d/1PJYaqiW5yfR4HWDkfTUFUy6PLxgMiepK18atd7xS68A/edit#gid=602948596 https://docs.google.com/spreadsheets/d/1LOOohtdLp-XU7bQJcFNVTDeGPGpwZuepUKo6kWcgNO4/edit?usp=sharing https://drive.google.com/file/d/16MCz6vo6ZESVUC-f428NUo9U0y_Kg2Sq/view?usp=sharing https://drive.google.com/drive/folders/11eStAN0nbzc8ioBlKxtKKSG7hW3GrcWN?usp=sharing how to place an ad there and how much it will cost; samples of marketing materials are appealing and convincing, all recommendations are supported by convincing arguments. 4 – Good suggestions, but not enough detail and weak supporting arguments, some parts are irrelevant or redundant, the formatting is inconsistent. 1 - Impossible to figure out what the recommendation is, supporting arguments are absent or entirely off the point, not supported by credible sources. 7.Social Media Ideas and Strategy A. Youtube competitors - 3 ideas & 1 narrative Please check what is the Youtube strategy of the companies that you’ve identified as our competitors. Develop 3 ideas for our Youtube content and deep dive into 1 idea, developing a concrete narrative. The questions to consider are the following: - Do they have the Youtube channel and how actively do they use it (average number of posts per week/month)? What’s the engagement rate – average number of likes, comments? - What’s their creative idea and approach? Do they have “serious” videos with a person presenting the content? Or a character and use a more relaxed, humorous way? - What are the topics of the content they publish? Educational videos, career advice, etc - If you were responsible for the creation of the Youtube channel for ZenCV, what would be the creative concept? What type of videos would you post? How often? Would you consider this channel as a priority, or not? Why? - Can you propose the scenario of the first video to be posted when launching the channel? B. Tiktok competitors - 3 Ideas & 1 narrative Share your view whether ZenCV needs a Tiktok channel and if yes, what would be the strategy? Develop 3 ideas for our Tiktok content and deep dive into 1 idea, developing a concrete narrative. Please, consider the following questions: - Do the companies that you identified as our competitors have a Tiktok channel? - If yes, what type of content do they publish? - Is it appropriate to use a Tiktok channel taking into account the types of services ZenCV is proposing? - If you were responsible for the creation of Tiktok channel for ZenCV what would be the creative concept? Why would you publish these contents? How often? What would be the priority of this channel vs others? C. Activation calendar for 1 week Please, imagine you are preparing the activation calendar for ZenCV. 11 Develop the calendar for one week taking into consideration the following: - The SM channels to include: Instagram, Linkedin, Facebook, Pinterest, Blog on the website. - Youtube, Tiktok (Optional - Do it only if you consider them necessary) - Define how many times you will post per week in each channel? - Define the topic of each post in each channel - Create the posts using the guidelines imitating the style of instagram of ZenCV 8. PR & Activities and Product Launch ● Free CV Strength Report - OPTIONAL - (with Interview & potential Internship Prize) In this section ZenCV needs your help to help other people struggling with CV making. The goal is to reach out to a maximum number of people that might need help with CV making and help them by giving them a free CV strength report. This is one of the most important tasks from our whole brief and if your group is able to collect 50+ people to receive our free CV strength report we will be interviewing you for an internship together with other prizes like Ikigai report and CV discounts. Remember, this task is optional but you will be able to win amazing prizes! To perform this task try finding people in your network that might need help with their CV and direct them to https://zencv.com/free-cv-report/ where they can get their free report. Make sure to tell them to use “X-Culture” in the How You Found About Us sections as well as to put your group number below. This is how we will track how many people you referred us to. Tip: If you are struggling to find people with this need in your network - you can always refer to Linkedin where there are a lot of people looking for a job and help them by telling about our service. ● Free CV Workshop - OPTIONAL - (with Interview & potential Internship Prize) Similar to the task above, try to invite as many people as possible to our CV workshop https://www.linkedin.com/events/cvworkshop6760179093938999296/ It will be completely free and people will have the opportunity to learn all the details of CV building. Groups that will be able to invite 30+ participants will be considered for internships. Please, reach out to Vladimir on Linkedin if you collect 30+ participants. ● Become An Influencer - OPTIONAL (with Prize) As a marketing manager it can be useful to experience yourself at first hand what it looks like being an influencer. If you want, you can join this optional challenge and promote our services to your audience. As a real influencer, you can create every kind of content you prefer about ZenCV, using the tone of voice which is more spontaneous to you. 12 https://zencv.com/free-cv-report/ https://www.linkedin.com/events/cvworkshop6760179093938999296/ Just remember to mention us (@zencv) if you want to join the challenge and use the hashtags #zencv #zencvforxculture. To share your work with us, please click here: Influencer Challenge - Folder for Upload. Once you are inside the “Influencer Challenge” folder, create a new folder with the name of your group. Upload the contents you created and the insights screenshot into your group folder. The best group will obtain a special prize of a working with the company project based after Xculture even. Groups will be evaluated on the basisof: - Creativity - Insight (performance of the contents) REPORT STRUCTURE AND FORMATTING Report structure: ● Title Page must contain o team number o client company name o names, emails, and countries of residence of all the team members and a short summary (5-15 words) of the role and work completed by each team member. o If any of the team members dropped out or did not contribute to the report, please still list them, but add a note “Did not participate” by their names. ● Executive Summary (300-400 words, bullet-list format preferred) that provides a short review of your key findings and recommendations. The Executive Summary should not be saying what the report will be about (list of topics), but rather summarize your key recommendations (the proposed new market, key findings of the industry analysis, key features of the recommended marketing and pricing strategies, etc.). By reading the Executive Summary, your client should be able to see and understand right away your key recommendations. The rest of the report should only provide more details and supporting arguments. ● Report sections corresponding to each question listed above. Start each report section with short bullet-list summary of the key recommendations presented in the section (2-4 bullets, each 4-10 words long), followed by 2-5 pages of more detailed explanations and supporting arguments. ● References: if you cite any sources in the text of the report, provide full references in this section. Please use APA-6 citation style (google how to cite sources using APA-6 if you are not sure). ● Appendixes: If needed, add additional information in appendices, within the page limit. 13 https://drive.google.com/drive/u/1/folders/18lykjOVeqeqcTkuk0dcIOe47vWe7fCef Formatting: ● The report must be 15-25 single-spaced pages (7,000-15,000 words) including the title page, executive summary, references, and appendices. Each section should be 1-4 pages long. Generally shorter is better, so be as concise and focused as possible. Design your report for easy navigation and scanning for key ideas. ● Number all pages in your team report. ● Portrait page orientation. ● Margins should be 2.5 cm (one inch) at the top, bottom, and sides of the page. ● Font type should be 12-point Times New Roman throughout the report. ● Single-space all body text. ● Indent the first line of a new paragraph. ● The text should be left aligned. ● All citations used must be cited in the text and in a reference list at the end of each report. In-text citations should include only the name of the author(s) and the date of the publication. Full references should be provided at the end of the report. Please use APA reference style. ● A picture is worth a thousand of words, so use of figures, graphs, pictures, as well as tables is encouraged. It is recommended these are included in the main body of the report. ● Know your client: Which English spelling dictionary and paper size (A4/US Letter) varies based on which country your client’s business is headquartered. 14 http://www.library.cornell.edu/resrch/citmanage/apa Note About Presenting Academic Frameworks to Business Executives: Academic frameworks (e.g. SWOT, PESTLE, Porter 5 Forces, etc) are excellent for populating data and facilitating analysis. They demonstrate a more rigorous thinking process rather than just ad hoc anecdotal opinions. However, it is the insights drawn from such academic frameworks that is of interest to business executives. Just populating an academic framework and placing it in the body of a report without highlighting the insight gained adds little value for the business executive. The eyes of a busy business executive will skip over a busy populated academic framework as discrete descriptors within the framework mean little – it is the relationships and insights that you highlight that is valuable to a business executive (do not have the reader guessing what you thought was important in the chart – tell them). The best reports discuss the insights within the body of the report, perhaps supported by a simple chart, referencing the academic framework in the appendix. Diagrams, charts, summarised tables, etc. certainly are fine within the body of the report, but there should be an easy to deceiver message from such graphics. Download a PDF of a report from McKinsey Quarterly (www.mckinseyquarterly.com) to obtain an illustration of one approach. Evaluation of the Executive Summary 7 - Short but gives a very good idea about the key ideas presented in the business proposal, the Client can get a good idea about the main points of the proposed strategy from the executive summary; 4 - Gives some idea about the key suggestions, but some points remain uncertain; a bit too long; not to the point. 1 - Not possible to figure out the key ideas of the business proposal from the summary, too short or too long Evaluation of the Formatting 7 – The report has a clear structure, visual appeal, the sections are consistently formatted, sources are properly cited, the formatting guidelines are followed exactly with respect to the page limit, font and other requirements. 4 – The formatting guidelines are generally followed, but there are some deviations, there are some signs of sloppiness in document formatting. 1 – The document looks very unprofessional, different report sections are formatted differently, the document is very hard to read and navigate. 15 http://www.mckinseyquarterly.com TASKS AND DEADLINES Each week, you will be asked to fill out a short survey to report your team’s progress, evaluate the performance of your team members and provide other information we need to understand better why some teams perform better than others. Please see the informed consent form at the end of this document for more details. Important: Participants who receive peer evaluations below 2.0 (out of 5.0) will first receive a warning. If their peer evaluations stay below 2.0 two weeks in a row, they will be automatically excluded from the team. Important: Occasionally emails with invitations to take a survey are filtered into the Junk/Spam email folder. Please check your Junk/Spam email folder (search for messages with “X-Culture” in the subject line) if you don’t receive a survey invitation message around the date specified in the table above. All deadlines are set for 11:59 pm (23:59), EST time zone (New York). 1. Pre-project Readiness Test Due: Any time before the official project start Before the project starts, all participants must review project materials and take a Readiness Test. The test will include questions about the project and online collaboration tools, as well as questions about your prior international experience and background. You must successfully pass the Readiness Test (80% or more correct answers) to participate in X-Culture. If your semester starts after the official start of the project or you do not complete the Readiness Test on time for another reason, do so as soon as you can – we will continue adding new participants for about ten days after the project start. Official Project Start, Teams Formed Monday, March 2 As long as you completed the Readiness Test, you will receive the names and contact information of your team members on this day. Please reach out to your teammates immediately to establish contact. Introduce yourself, and start working on the project. Students whose semester starts later will be added to the existing teams once their semester starts, so it is likely an additional student may be added to your team in the first two weeks. 2. Establish Contact with Your Teammates Due: Thursday, March 5 By this date, you are expected to have exchanged at least a few messages with your teammates. If some teammates are not responding, you are expected to send at least three email reminders to them by this date. Team members who fail to establish contact with their teams will be excluded from the project. Your communication starts via email, but once the initialcontact is established, your team can use any means of communication. Deliverables: A few days before the deadline, you will receive an email with your personal weekly survey link. The survey will ask you to report whether or not you have communicated with all of your team members. Team members who fail to establish contact with their teams may be removed from the project. 16 Note: This and all other weekly surveys will also ask to evaluate your team members’ performance and provide additional information we need to understand better why some teams perform better than others. Please see the informed consent form at the end of this document for more details. 3. Meet Your Teammates Due: Sunday, March 8 Meet your team members: Please learn as much as possible about your teammates (background, interests, hobbies, experiences, etc.). Research shows that spending a little time getting to know team members greatly improves team effectiveness. It is also strongly recommended that you try a live video call (e.g., Skype). Deliverables: A few days before the deadline, you will receive an email with your personal weekly survey link. The survey will test how well you got to know your team members. It will contain a few questions about your team members, such as their background, interests, etc. The acquaintanceship test will not be graded, so do not feel obliged to reveal any personal information to your team members or insist that your team members reveal their personal information to you. However, try to get to know your teammates as much as you can. 4. Select the Client Company, Team Charter Due: Sunday, March 15 By this date, your team is expected to review all available challenges and select your client organization. Before you choose your client organization, please carefully review the challenges presented by each organization and try to attend (or watch the recordings of) the webinars with each of the client companies, which will be held in the first week of the project. Team Charter: Discuss with your team members and collectively write a one-page Team Charter that details how your team will operate. It is recommended that the Team Charter includes the following sections: ● Distribution of roles and tasks. Many teams divide the workload by the report section. Research shows teams perform better when they divide the workload by function: one person is tasked with coordinating team efforts, checking everyone’s progress, sending reminders, redistributing tasks if needed; another person, usually a native English speaker, serves as a copyeditor, and so on. Many teams also select a person whose role is to question everything and force the team to weigh their options more carefully. Some teams assign a person whose job is to make sure nobody is ignored. Some people are shy or may have a hard time keeping up the pace, and it is important they are not left behind and their opinions are voiced and given full consideration. ● Dealing with conflicts. How conflicts (interpersonal, task, process) will be resolved. ● Dealing with free-riders. In most teams, someone is always late, produces low-quality work, or underperforms otherwise. Sometimes, a team member stops working altogether (gets sick, busy at work, family problems, or simply drops the course). How will the team deal with the loss of a team member? Who will redo the work if needed? Deliverables: A few days before the deadline, you will receive an email with your personal weekly survey link. The survey will ask you to report the name of your client organization, as well as ask each team member to submit the same copy of the Team Charter. 5. Initial Individual Research and Ideas Due: Sunday, March 22 17 Conduct your initial research and try to learn as much as possible about the industry your client operates in: Who are the main players? What the most popular products and technologies? What new technologies and approaches are likely to dominate the industry in the future? Is the industry regulated by the government and how? What are the differences in different regions of the world? How does your client compare to the competitors? What are your client’s strengths and weaknesses? Try to interview 2-3 potential customers of your client company to better understand how they make purchasing decisions and if (and why) they would choose your client over the completion. Review the challenge questions listed in the three sections earlier and, based on your initial research, jot down your personal initial answers to each of them. You do not have to write more than a few words in response to each question at this point; just your initial ideas and possible answers. This will prepare you for the team discussions when your team will be collectively developing the best answers to each question. Even if your team decides to assign a different report section to different team members, it is very important that each team member shares his/her suggestions for each question. This will give the team member responsible for the report section more to work with and help develop better final answers. Deliverables: A few days before the deadline, you will receive an email with your personal weekly survey link. The weekly survey will ask you to report the results of your initial individual research and your initial individual suggestions for responding to each block of questions listed earlier. Specifically, you will be asked to: ● Report the results of your industry analysis, including a brief description of the industry, your client’s strengths and weaknesses compared to the completion, etc. (bullet list of key findings, half a page total) ● Your initial recommendations for the most promising market, market entry mode, key elements of the promotion and marketing strategy, and key elements of the operation strategy (1-2 points in response to each question, a paragraph per question). 6. Block 1: Market Analysis Due: Sunday, March 29 This week, your team is expected to submit a draft of your Section 1. It does not have to be a fully finished report section. However, try to complete as much as possible. The more you complete now, the less work your team will have to do later. The drafts will not be graded by X-Culture and will not affect your chances of winning the completion (we only evaluate the final reports). However, the instructors will have access to these documents in case they would like to review your work and provide feedback. Deliverables: A few days before the deadline, you will receive an email with your personal weekly survey link. The survey will ask you to submit a draft of your Report Section 1 (the survey will contain a document upload link). Although your team is expected to develop the section draft collectively, only one team member will be asked to upload the document on behalf of the team. However, every team member will be asked to complete the rest of the progress survey (questions about how your team is doing and peer evaluations). 7. Block 2: Marketing Due: Sunday, April 5 18 This week, your team is expected to submit a draft of your Section 2. It does not have to be a fully finished report section. However, try to complete as much as possible. The more you complete now, the less work your team will have to do later. The drafts will not be graded by X-Culture and will not affect your chances of winning the completion (we only evaluate the final reports). However, the instructors will have access to these documents in case they would like to review your work and provide feedback. Deliverables: A few days before the deadline, you will receive an email with your personal weekly survey link. The survey will ask you to submit a draft of your Report Section 2 (the survey will contain a document upload link). Although your team is expected to develop the section draft collectively, only one team member will be asked to upload the document on behalf of the team. However, every team member will be asked to complete the rest of theprogress survey (questions about how your team is doing and peer evaluations). 8. Block 3: Operations Management Due: Sunday, April 12 This week, your team is expected to submit a draft of your Section 3. It does not have to be a fully finished report section. However, try to complete as much as possible. The more you complete now, the less work your team will have to do later. The drafts will not be graded by X-Culture and will not affect your chances of winning the completion (we only evaluate the final reports). However, the instructors will have access to these documents in case they would like to review your work and provide feedback. Deliverables: A few days before the deadline, you will receive an email with your personal weekly survey link. The survey will ask you to submit a draft of your Report Section 3 (the survey will contain a document upload link). Although your team is expected to develop the section draft collectively, only one team member will be asked to upload the document on behalf of the team. However, every team member will be asked to complete the rest of the progress survey (questions about how your team is doing and peer evaluations). 9. Complete Draft Due: Sunday, Due: Sunday, April 19 By this date, your team is expected to have a complete draft of your report. It does not have to be a finished report, but it should be as complete as possible, including Title Page and an Executive and Chapter Summaries, and correct formatting throughout the document. Deliverables: One team member should submit the draft via TurnItIn.com on behalf of the entire team (see step-by-step submission guidelines below). After your document is submitted, TurnItIn will generate a plagiarism report that will show you if any parts of the report have been plagiarized (takes several hours to produce). Usually, up to 20% similarity is acceptable, provided that copy-and-pasted materials are properly referenced. If plagiarism is detected, your team will have until the Final Report deadline (see below) to fix the problem and submit a plagiarism-free final report. This draft will not be graded and the plagiarism statistics will not be shared with your instructors. This is only for your information. You should continue editing the report until the final deadline, and you can still make any changes or additions. 19 However, it is strongly encouraged that you submit as complete a document as possible, You will be able to submit your draft and check it for plagiarism only once, so the more complete the draft, the less the chance that the final report will contain plagiarism. Also, every team member will be asked to submit your usual weekly progress survey. A few days before the deadline, you will receive an email with the usual questions about your team. 10. Final Report Due: Friday, Due: Sunday, April 24 By this date, your final report must be submitted via TurnItIn.com (see Submission Guidelines below). Please note, the plagiarism statistics for final reports will be generated by TurnItIn and shared with the instructors, but the plagiarism report will not be shared with the students. Only one team member must submit the final document via TurnItIn.com on behalf of the team. 11. Post-Project Survey Due once report submitted, but no later than Sunday, Due: Sunday, April 26 A few days before the deadline, you will receive an email invitation with a link to your post-project survey. This is the most important survey. The survey will ask about your experiences in X-Culture and evaluate the performance of your teammates. Your answers are extremely important and will help us improve the project in the future. Every team member must complete the survey. Submission Guidelines The report draft and the final report documents must be submitted via www.TurnItIn.com. Only one team member must submit the documents on behalf of the entire team. The team member who will be submitting the draft and final report must follow these steps: Part 1. Create a TurnItIn account (time required: 60-90 seconds). 1. On www.turnitin.com and click on the link “Create Account”. 2. On the next window, under the “Create a New Account” heading, click on the “Student” link. 3. Enter the Class ID. Note the Draft and Final report submissions have different Class IDs: Class ID: 23500622 (password xculture) Note: If you already have a TurnItIn account, log on using your “old” login information, click on the “Enroll in Class” tab on the top, and repeat step 3. Part 2: Submitting the paper (time required: 60-120 seconds) 4. Once the account is created, you can log into your account. Your home page will list your classes. 5. Select the correct class and click on the "Submit" button. 20 http://www.turnitin.com http://www.turnitin.com/ Make sure to select “Draft” assignment for the report draft and “Final Report” for the final report. 6. Choose Single File Upload. Make certain the file name only contains your team number. Wrong: “Final report 123.pdf”, “Team Report.pdf”, “Team 123.pdf”, “John Smith.pdf” Right: “123.pdf” 7. Click on "browse" to locate the paper saved to your computer. 8. Click on the file and click "open". 9. Click the "upload" button at the bottom. 10. Click "submit" to confirm your submission. Once the submission is finalized, you will see “Your submission was successful” on the top of the page. If you wait a few hours, you will see your “originality report” that shows how much and what parts of your report have been plagiarized. research will have no effect on your course grade. 21