What are the challenges and policy guidelines for e-government in Latin America and the Caribbean?

The challenges include increasing the information and number of online procedures, improving interoperability between services, and expanding access to broadband internet in less developed municipalities.
Policy guidelines include promoting training for officials and users, increasing online information and interactive applications, and ensuring that all municipalities connected to broadband have community content.
The concept of open government places transparency, open data, and citizen participation at the center of e-government strategies.