Understanding how to implement ISO standards

Prévia do material em texto

Actividad de proyecto 12 
 
Actividad de aprendizaje 1: Elaborar el sistema de trazabilidad teniendo en 
cuenta la estructura de la red geográfica y tecnológica definida por la 
organización 
 
Understanding how to implement ISO standards 
 
In order to be competitive in the global market and having in mind the quality processes 
as the economics cornerstone, it is essential to have a very good understanding on the 
implementation of the quality regulations and standard. That is why, it is of vital 
importance to be familiar with the International Standards Organization (ISO) as this 
international organization is in charge of providing standards to improve the efficiency in 
the performance of different processes and minimizing mistakes and risks that might 
lead to productivity issues. 
 
Please, have in mind the following instructions in order to complete the following 
activity. This activity has been designed for you to reinforce your knowledge on the ISO 
standards and regulations while using English as a means of communication: 
 
1. Read the following text and answer the questions below. 
 
 
_____________________________ 
 
By Michelle Bangert 
 
Companies know ISO standards may be good for them, but they may need motivation 
to get certified. Manufacturing sectors have adopted ISO 9000 for three reasons: the 
value of the standard, the sales and marketing advantage, and company 
requirements. 
 
Companies appreciate how the standard can improve their business processes and 
reduce scrap, rework and cost. Second, manufacturers with similar products, service 
and price use the certification to differentiate themselves from their competitors. “It 
gives you a marketing advantage over the competition. In other words, It’s a 
differentiator for customers to pick the best option for them. 
 
The final reason manufacturers adopt ISO 9000 is that they were mandated to do so. 
ISO-certified companies may require their suppliers to do the same. “It’s hard to do 
business with anyone-especially in manufacturing-if you’re not ISO 9000 certified,” 
says an expert who has 25 years experience in international standards. 
However, the certificate alone will not improve the company’s business processes. 
The goal should be improved business, not a piece of paper. Done correctly, ISO 
standards can improve an organization’s business processes and add value. 
 
 
 
Experts agree that the most important component to ISO improvements should be 
attitudes within the company rather than just documents. “The key is to actually 
implement it and get management involved … ISO standards can help by actually 
saving money or improving a company’s environmental footprint.” they say. (Bangert, 
2007) 
 
2. Based on the text, match the best synonym for each of the terms below. The 
meaning can be inferred from the context in which they appear. 
 
A) Competitor 1) Order 
B) Mandated 2) Position 
C) Value 3) Condition 
D) Attitude 4) Economize 
E) Requirements 5) Adversary 
F) Saving 6) Benefit 
 
3. According to the text, why is it good to implement ISO standards? 
 
Because it can can improve their business processes and reduce scrap, rework and cost. 
 
4. What do you think is the best title for the article you read? Why? 
 
For me, the best title would be: "ISO 9000, and its business advantages" because 
the text clearly displays all the advantages that the implementation of the standard 
represents for the business sector. 
 
 
5. Critical thinking: 
 
After studying the complementary material “ISO 9001 It’s in the detail” and “ISO 
9001 Quality Management”, explain the different steps you would follow to 
implement an ISO in a SME (Small and Medium Sized Enterprise). Use a diagram 
to show the steps that you would follow. 
 
 
 
 
 
 
 
6. Check some of the International language ISO Symbols and translate what they 
mean in your native language: Spanish. 
 
ISO Symbol English Meaning Spanish Meaning 
 
Example: 
Parking or car parking 
 
Zona de parqueo 
 
Area to care for the baby. Área para atender al 
bebe. 
Se debe planificar, 
esto implica 
estudiar y dar a 
conocer la norma, 
no solo a nivel 
administrativo, 
sino a nivel 
operativo.
Luego de 
planificar, se entra 
a analizar el 
contexto en que 
se encuentra la 
empresa. Dar paso 
a lo que se ha 
planteado en el 
paso anterior.
Realizar un control 
periodico, de que 
se este 
cumpliendo con 
los requisitos que 
exige la norma 
para la correcta 
aplicación de la 
Norma.
Verificar que se 
lleven a cabo 
todos los procesos 
establecidos.
 
 
 
Car keys Llaves del carro. 
 
 
Mandatory use of gloves. Uso obligatorio de 
guantes. 
 Library Biblioteca 
 Hot surface Superficie caliente 
 
Nursing station Puesto de enfermeria 
 
 
 
Protect yourself from 
moisture. 
Protejase de la humedad. 
 
 
 
 
 
 
 
 
Fuente de imágenes: SENA 
 
7. Send the file to the instructor through the virtual learning platform. 
 
Environment required: Virtual Learning Environment. 
 
Materials: computer, internet, training material “Working on your Quality Management 
System (QMS) by implementing ISO standards”, complementary materials “ISO 9001 
It’s in the detail”, “ISO 9001 Quality Management” and “The international language of 
ISO graphical symbols”, glossary and SENA library. 
 
Evidence 3: Workshop “Understanding how to implement ISO standards”. 
 
When you finish your work, send the file to your instructor through the platform as 
follows: 
 
1. Click the title of this evidence. 
 
2. Click Examinar mi equipo and look for the file in your computer. Make sure the file is 
attached. 
 
3. Leave a comment for the instructor (optional). 
 
4. Click Enviar. 
 
Note: This evidence is an individual activity. Remember to check the project guide in 
order to know if you have done all the assigned activities, know how to develop them 
and deliver them correctly. 
 
 
 
Criterios de evaluación 
• Puede inferir el significado de una palabra u oración dentro de un texto en inglés, 
así este no esté explícito. 
 
• Traduce del Inglés documentos técnicos sencillos en tiempo presente y pasado. 
 
References 
 
Bangert, M. (2007). Quality management: The Importance of ISO. Recuperado de 
https://www.qualitymag.com/ 
 
https://www.qualitymag.com/