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©Nokia Internal Use 5520AMS Access Management Server Subtitle with specific product name, course number or detail Last Title Substitution: MetaMSubstitutionAuthor MetaMSubstitutionDate MetaDesignName 1 © Nokia 11 September 2021 © Nokia Welcome to course FBA Element Management Introduction. © Nokia 2019 - Nokia Confidential DRAFT ‹nº› 5520 AMS Plataforma DBactive DBstby Application servers Client Linux Linux 2 The 5520 AMS consists of a server and a client. The client can run on a Microsoft Windows or on a Linux RedHat platform and provides a rich graphical user interface. The server runs on a Linux Red Hat enterprise platform and can be a single server hosting both the database and the applications, or it can be a cluster of servers, with an active and a standby database server, plus a number of application servers. The cluster serves two purposes: First, it provides redundancy and high availability for the database, by having an active or standby configuration, and for the applications, by load sharing them over the different servers. And second, it also provides scalability through adding additional servers to the cluster. The servers can be either physical machines or virtual machines. © Nokia 2019 - Nokia Confidential DRAFT ‹nº› Escalabilidade para atender dezenas de milhares de NEs e milhões de clientes GUI avançado para incremento de eficiência (OPEX independe do crescimento da rede) Interfaces para integração com OSS (menor tempo de time-to-market) 5520 AMS Valor NE Plug-ins podem ser desenvolvidos, testados e implantados de forma independente, de acordo com necessidades do cliente. Ferramenta para atender necessidades na rede de Acesso de Service Providers Arquitetura Modular e Flexível 3 Lets discuss about the value of 5520 AMS in this slide. 5520 AMS provides value to service providers by addressing their needs for easily managing the access network. It scales from very small to very large networks with possibly tens and thousands of network elements and millions of subscribers. It does either through a state of the art, easy to use, graphical user interface or from existing operations support systems applications through our powerful northbound interfaces, which provide straightforward integration for all management tasks, from flow through provisioning over alarm handling and performance data analytics. Due to its modular and flexible architecture, the 5520 AMS provides ample means to develop and test before deploying new software or services in the network. The plug-in architecture allows to add features when it is required and its modern architecture allows for virtualization and the possibility to deploy it in a cloud-based environment. © Nokia 2019 - Nokia Confidential DRAFT ‹nº› Integração com Parcerios Plugin Aplicativos de Terceiros 5529 OAD Gerência de Alarmes 5529 SDC Gerência de Performance/SLA 5529 APC Ativação/ Provisionamento 5529 IDM Gerência de Inventariamento 5529 LRM Gerência de Atualização em Larga Escala Tivoli Netcool® OMNIBus* TeMIP Tivoli Netcool® VistaLink eHealth Performance Manager Triad Fullfilment Release Manager Network Manager 4 Service providers want interoperable applications that fulfill Operational Support Systems requirements. These applications enable the service providers to create a variety of new profitable services accurately, rapidly, and with confidence. The Nokia connected partner program is a selective partnering program with best-of-breed application developers. Nokia and its partners work on a proactive basis to provide release interoperability, training, development support, testing, and certification. The benefits to service providers include OSS applications that are certified as interoperable with the 5529 applications. Other benefits are, reduced vendor selection time, shorter deployment cycles, and interoperable, pre-certified solutions for customers. Now we know about the 5520 AMS platform, let’s take a look at each of the individual enhanced applications in the following chapters. © Nokia 2019 - Nokia Confidential DRAFT ‹nº› 3. 5529 IDM INVENTORY DATA MANAGER 5 CHAPTER 3 – 5529 INVENTORY DATA MANAGER. The first enhanced application we will be looking at is the Inventory Data Manager, known as the 5529 IDM. © Nokia 2019 - Nokia Confidential DRAFT ‹nº› 5529 Inventory Data Manager Gerencia um Central Inventory Database - Sempre disponível e com dados precisos Gera consultas de acordo com características da Rede - Navegação via GUI - Consultas flexiveis e ad hoc Baixo custo em planejamento de redes - Dados de planejamento precisos e sempre disponíveis Menor custo por errors de não padronização Reduz tempo de análise de deteção de falhas (root-cause) Atualiza dados de inventário (Central Inventory) no OSS Network planning Fault mgmt Troubleshooting 5520 AMS 5529 IDM Administrator Report Generation OSS layer 6 Network operators need to keep records of inventory information for all the elements in the network. They need the information to always be accessible, even when the node is not reachable. This information needs to be consulted either by the operator or by operations support systems applications. A central access point facilitates retrieving data from nodes and avoids the process of individually accessing nodes. The Nokia 5529 IDM delivers all this by retrieving network element information and building a repository for quick consulting by storing the retrieved information in a local database. IDM enables queries to be run on the database for the whole network or for a specific part of it. The IDM allows operators to specify exactly what information needs to be retrieved and stored. This can range from details about equipment configuration to the status of individual circuits or even logical information like VLAN -Virtual Local Area Network IDs or service profiles. The repository is kept up-to-date through traps from the NEs and through regular refresh of the data. This ensures that data that is consulted is always relevant. The repository can be consulted locally through the AMS GUI or from operations support systems applications through a standards based XML or SOAP -Simple Object Access Protocol interface. © Nokia 2019 - Nokia Confidential DRAFT ‹nº› 5529 IDM Valor Reduz integração e custos de manutenção (OPEX) Interface com OSS independente de tipo de ISAM ou release (NBI) Isola camadas mais altas do sistema com interfaces do NE 3 1 2 Avançados mecanismos de exportação de dados e relatórios em formatos padronizados Tecnologia de interfaces State-of-the-art (XML/SOAP - Web Services) Alinhado com evolução de TI em todos os setores e não somente Telecom 7 [1] The 5529 IDM simplifies inventory information collection and reporting and integration with operations support systems applications. The fact that network element details are represented to the operations support systems in a uniform way results in reduced OSS integration cost and complexity as well as accelerated time to market when introducing new NEs. [2] The 5529 IDM Northbound Interface is based on the widely accepted XML or SOAP Web service standards, while NE information is reported using the Tele Management Forum (TMF) Multi-Technology Operations System Interface (MTOSI) standard. These standards are well understood in the IT world and will allow IT personnel to get up to speed very quickly for integrating our inventory. [3] If integration is not desired, the IDM can also export inventory reports in standard comma separated values format. © Nokia 2019 - Nokia Confidential DRAFT ‹nº› 4. 5529 APC ACCESS PROVISIONING CENTER 8 CHAPTER 4 – 5529 ACCESS PROVISIONING CENTER. This chapter focuses on the next application - Access Provisioning Center. © Nokia 2019 - Nokia Confidential DRAFT ‹nº› Ciclo de vida de um serviço (lifecycle) Definição do Serviço Criação do Serviço Provisionamento do Serviço Define-se novo Serviço Define-seimplementação técnica Define-se Template do Serviço Template stacking (pilha de templates) Instanciação do Template do Serviço Operações de Provisionamento do Serviço Domínio 5529 APC Processo Offline Manutenção do Serviço Auditoria Reconciliação 9 [1] If we look at a typical lifecycle of a broadband access service, besides the service definition process, the access provisioning center can be involved in all facets of that lifecycle. [2 3 4] The 5529 Access Provisioning Center (APC) is a software application that helps automate daily operations for service creation, service provisioning and activation, and service maintenance in a broadband access network. It manages the services on a port or Optical Network Unit (ONT), hiding the multitude of detailed managed objects of the network elements, thereby vastly increasing the speed and accuracy of provisioning. It provides, next to a graphical user interface, a northbound interface to integrate with OSS provisioning applications, allowing flow-through provisioning to enable fast rollout of existing and new services. © Nokia 2019 - Nokia Confidential DRAFT ‹nº› 5529 APC overview 5520 AMS 5529 APC Template designer Provisioning OSS Operators Gerenciamento do serviço em uma porta ou ONT, ao invés de atuar em múltiplos objetos Permite operações em massa nas linhas dos assinantes Garante que contrato do cliente esteja corretamente aplicado no NE Deteta discrepâncias entre contratado e configurado Interface OSS para provisionamento e ativação Consistência entre provisionamento entre GUI do AMS e OSS Agiliza configuração manual 10 Here is the overview of 5529 APC. The template service designer is responsible for the creation and administration of templates and service templates. This also includes management of template life cycle that involves processes like creating a template, managing template release, changing template versions, and deleting template. These service templates are then used by the operators or by the OSS applications for service provisioning and activation. The 5529 APC offers the choice between configuring using the AMS GUI, or configuring through the Northbound Interface. By using the same interface and data model for both, it ensures consistency between provisioning done through the OSS and provisioning done through the GUI. The services are managed on port or ONT level, hiding the details of the network element’s internal objects. The APC also discovers discrepancies between intended and actual configuration and ensures that the service contract is imposed on the equipment. By providing the use of service templates from the GUI, manual provisioning can be vastly accelerated. Besides single port provisioning, mass operations on a set of ports is also possible. © Nokia 2019 - Nokia Confidential DRAFT ‹nº› Northbound Interface (NBI): Interface com OSS para automação de provisionamento e ativação de serviços Permite rápida entrega de novos serviços aos clients (rollout) Garante que serviços contratados serão inputados nos NEs Integração com 5520 AMS : Configuração de serviços baseados em templates (one-click) Reconciliação entre contratado e configurado Rastreamento de qual instância aplicou mudanças na porta/ONT Web Interface: Design de templates de serviços 5529 APC Composição 11 [1] The APC has three main parts: the northbound interface, the graphical user interface, and a Web interface. The northbound interface is a standards-based XML/SOAP interface with a full set of Web services to integrate service provisioning and activation with existing OSS applications. With flow-through provisioning, it enables fast rollout of new services. Through audit and conciliating functions, it makes sure that the customer gets what they have subscribed for. [2] The graphical user interface allows to provision services through the same mechanism as the northbound interface, making it possible for an operator to configure a service on a port with a single click. The operator can also audit the ports to ensure that the current configuration is in line with the service contract. For troubleshooting and security audits, the operator is also able to track the originator of any service changes. [3] The Web interface is used by template architects to design the necessary service templates which can then be used for provisioning and activation. © Nokia 2019 - Nokia Confidential DRAFT ‹nº› 5529 APC valores Reduz custos de integração e manutenção (OPEX) Independência do modelo, release, placas do NE Isola camadas superiors do sistema de frequentes mudanças nas interfaces do NE Atomic Operation para serviços baseados em stack (pilha de templates) 3 1 2 4 Rápida implantação de novos serviços Alto nível de abastração Alta velocidade de provisionamento e rápido tempo request-response Alta eficiência de provisionamento e ativação via GUI Tecnologia state-of-the-art (XML/SOAP - Web Services) Em linha com evolução dos serviços de TI em vários segmentos, além do de Telecom Garante que o serviço contratado será corretamente inputado no NE Auditoria deteta discrepâncias entre OSS e NE Deteta desalinhamentos de portas e oferece suporte para reconciliação 12 The 5529 APC offers a uniform and homogenous interface with high abstraction of the underlying technology. Part of the network complexity can be hidden from the operator performing the provisioning, enabling more rapid deployments. The 5529 APC provides increased provisioning quality by providing an audit functionality that uncovers discrepancies between OSS and network. The Service Provisioning Front End ensures: Fast, efficient, and consistent manual service provisioning Convenient discovery of discrepancies between intended and actual configuration for a line/ONT Tracking changes that happen on the lines XML Web services technology is used and supported worldwide and is an industry standard. By using atomic operations, the APC ensures that a service is applied in its entirety or not at all. © Nokia 2019 - Nokia Confidential DRAFT ‹nº› 5. 5529 OAD ALARM DISPATCHER 13 CHAPTER 5 – 5529 OSS ALARM DISPATCHER. Let’s see what the OSS Alarm Dispatcher has to offer. © Nokia 2019 - Nokia Confidential DRAFT ‹nº› 5529 OAD Estrutura Permite ao OSS receber alarmes da rede Nokia gerenciada pelo 5520AMS Baseado em XML/SOAP Web services standards ou traps SNMP Envia alarmes para múltiplos OSS em tempo real Registro de alarmes no formato MTOSI Filtragem de alarmes a serem enviados Buffer de alarmes Sincronização de alarmes 5520 AMS 5529 OAD OSS2 OSS3 OSS1 14 The Nokia 5529 OSS Alarm Dispatcher (OAD) is an advanced alarm dispatching solution that facilitates the integration of alarm flows into operations support systems applications. It is a plug-in module on the 5520 AMS, from which it retrieves alarm and state information. Alarms are aggregated and formatted, then dispatched in real time, or in batch mode, to the appropriate client OSS applications. It supports both XML or SOAP Web services and Simple Network Management Protocol -SNMP traps, integrating with both legacy and modern OSS alarm applications. When using the XML or SOAP interface, alarm records are formatted according to the MTOSI standard. The OAD can forward alarms to multiple OSS applications in real time and allows each OSS to subscribe to a filtered list of alarms. This provides the possibility to forward one type of alarm (for example, all critical alarms) to OSS 1 and another type of alarms to OSS 2. Large alarm buffers on the OAD mitigate bursts of alarms and cope with the differences in OSS alarm-processing rates. Finally, the OSS applications can retrieve the full list of current alarms to do alarm synchronization. © Nokia 2019 - Nokia Confidential DRAFT ‹nº› 5529 OAD value 3 Flexibilidade e Escabilidade na coleção e envio de alarmes Seleção de alarmes para envio: tempo real time ou por lotes (batch mode) Buffer de alta capacidade para armazenar alarmes, em caso de OSSfora de serviço 1 Reduz complexidade de integração com OSS Novo NE introduzido na rede não necessita de trabalho de integração 2 Abrangência total dos alarmes Envio de Alarmes de NE e AMS 4 Protocolos Padronizados a prova de futuro (future safe) XML/SOAP Alarmes formatados conforme MTOSI standard 15 Let’s summarize the main advantages of 529 OAD. [1] First, the complexity of OSS integration is reduced: The 5529 OAD supports up to 20 client OSS applications and because of the uniform alarm format, integration of new node types is greatly reduced. This results in a faster time to market. [2] Second, another main feature of the 5529 OAD is that alarm coverage is complete. Not only alarms from network elements are forwarded, but also the alarms generated by the element management itself are forwarded. [3] Third, alarm collection and forwarding are flexible and scalable. Alarms are dispatched in real time or in batch to multiple OSS applications, allowing to take immediate action when needed or to defer events that are of less importance. Selective alarm dispatching is based on filtering and subscription mechanisms, which ensures that only alarms that are of interest are received. Due to the large buffering capacity, the OAD can retain alarms when an OSS is not ready to receive them. [4] Finally, because of the use of standardized protocols, the OAD can be easily integrated in current and future OSS alarm applications. © Nokia 2019 - Nokia Confidential DRAFT ‹nº› 6. 5529 SDC STATISTICS AND DATA COLLECTOR 16 CHAPTER 6 – 5529 STATISTICS AND DATA COLLECTOR. Next let’s move on to the statistics and data collector application. © Nokia 2019 - Nokia Confidential DRAFT ‹nº› 5529 SDC estrutura File upload: Coleta em Massa (Bulk collection) Coleta contínua de contadores em todas as portas Frequência de coleta por dia, por hora ou a cada 15 minutos Coleta em tempo real: Coleta de contadores uma única vez em um objecto específico XML/SOAP Web services Administração: Monitoramento Configuração de coletas Método de coleta: Dados diferentes em diferentes aplicações OSS 5520 AMS 5529 SDC OSS Real time collection File upload Administration 17 With the introduction of real-time services such as voice and video over broadband access, service providers need to deploy OSS applications that track service quality, bandwidth usage, and network load. To achieve this, OSS applications must be supplied with a large volume of network generated statistical and performance data. For large networks with millions of ports, SNMP collection does not scale. Therefore, the 5529 SDC provides a high-performance statistics collector based on file transfer, which allows for flexible configuration of data collection jobs to feed performance monitoring, statistics, and operational data into OSS applications. As with the other enhanced applications, the SDC offers an XML or SOAP Web-services-based northbound interface. But besides that interface, it also offers a bulk collection interface that is based on file transfer, which is more suitable to transmit vast amounts of data. For bulk collections on all the objects in the network, the SDC pushes data files to the OSS using FTP - File Transfer Protocol, TFTP -Trivial File Transfer Protocol, HTTP -Hypertext Transfer Protocol, or HTTPS - Hypertext Transfer Protocol Secure. This happens on regular intervals, either daily or hourly or every 15 minutes. For real-time collections on a single object, Web services over XML or SOAP are used. SDC administration, like monitoring the collection load or the configuration of the bulk collections, is done from the AMS GUI. The information that needs to be collected from the network elements is configurable and different sets of data can be forwarded to different OSS application. The SDC will coordinate these collections and make sure the data is only collected once from the network elements and the load is evenly spread over the entire network. One such OSS application that makes use of the SDC as its collection engine is the Network Analyzer, which we will see later on. © Nokia 2019 - Nokia Confidential DRAFT ‹nº› 5529 SDC valores 3 Dois mecanismos de coleta para suporte a diferentes aplicações OSS Coleta em massa (Bulk collections) Coleta em tempo real (Real-time collections) 1 Escalável para grandes redes broadband Evita sobrecarga da rede de gerenciamento Evita sobrecarga de NE Manipula coletas de milhões de portas e bilhões de contadores 2 Reduz custos e complexidade inicial e ao longo do tempo Oculta detalhes específicos do NE de aplicações OSS 18 [1] The SDC uses a bulk transfer protocol to get large amounts of data from the Network Elements. This has two advantages. First, it does scale in large access networks; and second, this collection mechanism does not compete with other SNMP traffic. Then second point is very important because SNMP is used by the element management system. If an application would send massive SNMP traffic to collect data, that traffic will compete with the SNMP traffic of the AMS and could, at times, block operators from doing troubleshooting or configuration actions. [2] Besides using a bulk transfer protocol, the SDC also ensures that the load is spread over time and over the network elements. This allows the SDC to handle collections for millions of ports and billions of counters. The SDC runs as a plug-in on the 5520 AMS platform. This results in lower integration and management costs. By using a standard interface toward the OSS applications, the SDC also provides a high level of abstraction by hiding network element specifics, resulting in a straightforward and speedy integration. [3] By offering different northbound interfaces, the SDC provides an optimal solution for different applications and an economical file transfer for transmitting huge amounts of data to do bulk collections and a flexible Web services interface for speedy real-time collections. © Nokia 2019 - Nokia Confidential DRAFT ‹nº› 7. 5529 LRM LARGE-SCALE RELEASE MANAGER 19 CHAPTER 7 - 5529 LARGE-SCALE RELEASE MANAGER. The enhanced application that automates network wide software upgrades is the Large-scale Release Manager. © Nokia 2019 - Nokia Confidential DRAFT ‹nº› 5529 LRM estrutura Upgrades automáticos de software Nível global da Rede Controle total Abordagem em fases Criação de fases da operação de upgrade Pre- e post-migration checks Paths de migração Source e target release Monitoração do progresso 5520 AMS 5529 LRM Administration 20 The 5529 LRM is designed to do large-scale upgrades across the network in an automated and predictable fashion, with minimal manpower. It allows you to create, plan, and perform migrations and upgrades on large numbers of NEs concurrently from a single operator position and monitor the migrations and upgrades as they proceed to completion. The way migrations are performed is fully controlled by the operator up till the individual network element. By creating different individual phases and how and when these need to performed, the operator defines the progress of the migration and can halt it at any time based on the configured conditions. Also, pre- and post-checks that need to be executed can be defined before actions are started on a particular NE. This will improve the success rate of such actions. Migration paths are defined by specifying the source and the target release. Defining how to migrate from one to the other. Before, during, and after a migration, the progress and results can be monitored through the 5520 AMS graphical user interface, allowing to take corrective actions if needed. © Nokia 2019 - Nokia Confidential DRAFT ‹nº› 5529 LRM valores 3 Previsibilidade Previsão do tempo necessário a migração Identificação de areas de maior risco Otimização de Janelas de Manutenção 1 Escalabilidade Upgrade de vários NEs simultaneamente Otimização das atividades 2 Confiabilidade Contenção de falhas durante processo de migração Limitação de interrupçãode serviços ao mínimo possível 21 The LRM provides the tools to automate network-wide software upgrades in large access networks. [1] It can upgrade many network elements in parallel in order to roll out new services in the shortest possible time while distributing the different activities across the network over the different network elements. [2] The LRM limits the number of failures during an upgrade campaign by doing the necessary pre- and post-migration checks and limits the service outage time to a minimum by ensuring that the network elements are operational as fast as possible after the upgrade. To plan an upgrade campaign, the LRM can estimate the time that will be needed to complete the network upgrade. It will also pinpoint the areas that have the greatest risk of failure, allowing the operator to correctly allocate the required field force resources during an upgrade. [3] It will also optimize the utilization of the possible maintenance windows that have been defined for the upgrades. © Nokia 2019 - Nokia Confidential DRAFT ‹nº› 8. 5571 PCC PASSIVE OPTICAL LAN COMMAND CENTER 22 CHAPTER 8 - 5571 PASSIVE OPTICAL LAN COMMAND CENTER. The 5571 Passive Optical LAN Command Center is the next element management system on our list. © Nokia 2019 - Nokia Confidential DRAFT ‹nº› 5571 POL Centro de Controle GUI intuitivo baseado em Web Plataforma leve Fácil gerenciamento 5571 PCC 23 Our passive optical LAN solution is a local area network solution that makes use of Gigabit Passive Optical Networks (GPON) rather than active Ethernet connections. The 5571 PCC is the platform to manage Passive Optical LAN (POL). It is based on the 5520 AMS platform, but the user interface is Web based, allowing it to run from any Web browser. 5571 PCC abstracts and eliminates the complexity of configuring and maintaining a POL network by providing a tailored, user-friendly interface. Through the Web user interface, the operator can create, activate, and maintain services, configure the Optical Line Terminations (OLTs) and activate ONTs, as well as do alarm handling and troubleshooting from a realistic network view. The hardware to run the POL controller does not need to be very powerful. A server with Linux Red Hat operating system and a minimum requirement of 100 gigabytes of disk space and 8 gigabytes of RAM will do. Managing a passive optical LAN is straightforward because of features like predefined service definitions for simplified provisioning, single-click installation, and ONT auto-activation. © Nokia 2019 - Nokia Confidential DRAFT ‹nº› 5571 PPC valores Fácil customização Carregue a planta baixa de sua localidade Mostre as ONTs em suas localizações reais Direto e simples Rápida implantação Interface de usuário intuitiva Solução tudo-em-um-lugar para gerenciar uma rede POL Auto-Configuração de ONTs Abstração simples de serviços 1 3 2 24 The 5571 PCC is tailored for users without a telecom background and allows them to manage a POL network without a steep learning curve. This is made possible by its intuitive Web-based user interface. 5571 PCC simplifies the management of a POL network and the services in the POL network by abstracting the services to predefined service types, making the assignment of a service a one-click action. Further simplifying the operation of a POL network is done by auto-configuring ONTs the moment they are connected such that end users can immediately make use of their connection without the need for detailed configurations by an operator. Not withstanding its simplicity, the 5571 PCC can be customized to fit each environment. You can upload the floor plans of the building, making it easy to find the physical location of an end user’s device. © Nokia 2019 - Nokia Confidential DRAFT ‹nº› 9. NA-F NETWORK ANALYZER - FIBER 25 CHAPTER 9 - NOKIA NETWORK ANALYZER. The last application is the Nokia Network Analyzer. © Nokia 2019 - Nokia Confidential DRAFT ‹nº› Nokia Network Analyzer Estrutura NETWORK ANALYZER PREQUALIFICATION AND ACTIVATION DIAGNOSIS AND TROUBLESHOOTING OPTIMIZATION MULTIVENDOR INTERFACE NETWORK OPERATIONS OTM OTDR SNMP MAS Datafeed BIG DATA & ANALYTICS SMP DSA INTEGRATION & WORKFLOW OSS FIELD TECH Prequalification Optimization Troubleshooting 26 Within the access line lifecycle management, we identify three major operational phases: Prequalification, Optimization or Line Management, and Troubleshooting or Line Testing. Nokia network analyzer offers tools and assistance in all the three phases for a complete access line lifecycle management. The Network Analyzer solution consists of two applications, Network Analyzer Copper and Network Analyzer Fiber. Both use the same platform but Network Analyzer Copper manages the copper access network, while Network Analyzer Fiber manages the fiber access network. The network analyzer tightly integrates with other Nokia Software Products like the Home Device Manager, which manages Customer Premises Equipment (CPE). The network analyzer also provides data for the Service Management Platform, which is an orchestration platform for service activation and assurance and for the Analytics Stack, which provides a framework for analyzing data from the whole network. As such, the network analyzer provides an interface toward OSS applications like Analytics or Self Care, either directly or through those two platforms. This ensures that a Customer Service Representative can log on to the Customer Service Console to view the line status and to launch inspections. In a similar way, a field technician can use the Field Tech Console to access the Service Management Platform in order to view information about a line and launch inspections. Information from the Network Analyzer can also be used by the self-service console to allow end users to troubleshoot their home network before calling the helpdesk. © Nokia 2019 - Nokia Confidential DRAFT ‹nº› Network Analyzer Fiber Ativação de Serviço Instalação está correta ? Supervisão Contínua Algum trecho degradado ? Diagnóstico & Troubleshooting Onde está a falha ? Pro-ativamente deteta degradações em uma rede ótica de acesso 27 Network Analyzer Fiber allows fault detection and optimization of the optical links in a Passive Optical Network. It aims to proactively detect degradations or failures in this optical infrastructure. Network Analyzer Fiber continuously monitors all optical links analyzing the Optical Transceiver Monitoring data and equipment status data. When optical link degradations or failures are found, it assesses the degradation level and the link quality of the end-user’s subscription. During service activation, whenever a new ONT is connected and the service is activated, an optical link loss measurement and a power validation is run in order to check if the installation is done correctly. With continuous supervision, every optical link is monitored on a regular basis and results are stored. This historical data is used to proactively identify degraded branches. PON capacity utilization is reported and allows to detect high PON usage. This information can be used to proactively reallocate PON links and avoid customer complaints. With the troubleshooting module, faults and degradations in the fiber branch are detected, the probable location of the fault is provided, and it is indicated when the fault first occurred and how it developed over time. All of this information is visualized in network-wide views, per PON views, and views per optical link are available to aid in pinpointing possible issues. © Nokia 2019 - Nokia Confidential DRAFT ‹nº› Nokia NA-F Valores Melhora da qualidade do serviço MTTR mais baixo (Mean Time To Repair) Agiliza time to market Instalação e ativação rápida e fácil de ONT Reduz custos Menos chamados ao Help Desk 1 3 2 28 As this Network Analyzer Fiber verifies the optical link before a service activation, customers can connect an ONT without theneed of a field technician, greatly reducing the time of the service activation. During the lifetime of a network, all links are monitored continuously and degraded equipment is flagged. This information can be used to predict possible future link failures and allows to take proactive corrective measures before customers are impacted. This results in a greatly reduced number of calls to the help desk. By remotely detecting fiber faults and pinpointing the location, the time to repair faults can be lowered. © Nokia 2019 - Nokia Confidential DRAFT ‹nº›