Impacto da Tecnologia no Setor Bancário

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<p>E-BOOK</p><p>31Estratégia	Concursos	| BASA - Língua Inglesa - Questões Cesgranrio</p><p>The	pandemic	of	Covid-19	helped	the	banking	industry	to	depend	heavily	on	digital	technology	and	tech-</p><p>enabled	systems	to	stay	alive.	The	result	of	the	pandemic,	however,	resulted	in	new	beginnings	in	the	form	of</p><p>huge	digital	transformation	and	newer	business	models	for	the	banks.</p><p>The	favorable	impact	of	technology	is	obvious	across	banking	institutions.	Even	though	the	banking	arena</p><p>has	advanced	in	achieving	digital	involvement,	many	more	unexploited	opportunities	exist	for	banks.	The	banks</p><p>must	maintain	the	sanctity	of	their	customers’	data	and	serve	them	with	better	solutions	without	having	to	sacrifice</p><p>their	security.	The	few	challenges	the	banking	sector	still	has	are	data	breaches	or	escapes,	 lack	of	e-banking</p><p>knowledge	amongst	their	customers,	and	the	permanent	technological	landscape	that	requires	constant	training</p><p>and	updating.	Plausible	solutions	to	the	above	are	available	with	a	positive	partnership	between	all	stakeholders</p><p>involved,	such	as	government,	industry	professionals	and,	of	course,	different	banking	institutions.</p><p>Available	at:	https://www.idfcfirstbank.com/finfirst-blogs/beyond-	-banking/what-is-</p><p>the-impact-of-it-on-the-banking-sector.	Retrieved	on:	Dec.	9,	2022.	Adapted.</p><p>19. In the fragment in the paragraph of the text, “have all increased considerably, indicating an essential</p><p>shift in the customers’ preferences” the word in bold can be replaced, without any change in meaning, by:</p><p>A) change</p><p>B) escape</p><p>C) inclusion</p><p>D) complaint</p><p>E) uncertainty</p><p>Comentário:</p><p>A	questão	exige	do	candidato	conhecimento	de	vocabulário,	mais	especificamente,	SHIFT,	que	significa	“mudança”.</p><p>A) Certa.	SHIFT e CHANGE possuem	sentidos	semelhantes,	MUDANÇA.</p><p>B) Errada.	SHIFT e CHANGE possuem	sentidos	semelhantes,	MUDANÇA,	e	não	ESCAPAR.</p><p>C) Errada.	SHIFT e CHANGE possuem	sentidos	semelhantes,	MUDANÇA,	e	não	INCLUSÃO.</p><p>D) Errada.	SHIFT e CHANGE possuem	sentidos	semelhantes,	MUDANÇA,	e	não	RECLAMAÇÃO.</p><p>E) Errada.	SHIFT e CHANGE possuem	sentidos	semelhantes,	MUDANÇA,	e	não	INCERTEZA.</p><p>Gabarito: A</p>