What are the instructions for unlocking a Zendesk user in the Genesys system? Log in to Zendesk using the link provided Search for the user's email...

To unlock a Zendesk user in the Genesys system, follow these instructions: 1. Log in to Zendesk using the provided link. 2. Use the search bar to search for the user's email. 3. Select the user from the "user" tab. 4. Click the down arrow next to "New ticket". 5. Choose "Restore access" to unlock the user. 6. Unlocking a user has minimal impact. 7. If you encounter any issues or have questions, contact Fabrino Barbosa Teixeira. Remember to reach out to Fabrino Barbosa Teixeira if you need further assistance.