What are the appropriate types of tests and measurements for a running service? Automated service probing by a test server can result in early det...
What are the appropriate types of tests and measurements for a running service?
Automated service probing by a test server can result in early detection and reporting of failures and thus reduce MTTR.
User research should be conducted immediately before or after a deployment to understand how users react and identify unmet expectations.
a) Only the first statement is correct.
b) Only the second statement is correct.
c) Both statements are correct.
d) Both statements are incorrect.
Automated service probing by a test server can result in early detection and reporting of failures and thus reduce MTTR.
User research should be conducted immediately before or after a deployment to understand how users react and identify unmet expectations.
a) Only the first statement is correct.
b) Only the second statement is correct.
c) Both statements are correct.
d) Both statements are incorrect.
💡 1 Resposta
Ed 
A resposta correta é a alternativa c) Both statements are correct. Ambas as afirmações são corretas. O teste automatizado de sondagem de serviço por um servidor de teste pode resultar na detecção e relato precoce de falhas, reduzindo assim o MTTR (Mean Time To Repair - tempo médio para reparo). Além disso, a pesquisa com usuários deve ser conduzida imediatamente antes ou após uma implantação para entender como os usuários reagem e identificar expectativas não atendidas.
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