Hello Victor, Are your users able to login? Did you update the LDAP configuration within ARServer once you made the port change? The LDAP configuration will need to be updated as well. If you have not changed the port within ARServer, please do so and let us know if the issue persists. Our goal at BMC Helix is to provide you with an excellent customer service experience. If for any reason you feel this issue is not progressing properly, please discuss it with me or feel free to contact my support manager Alicia Beltran via email: Alicia@helixops.ai Thank you and kind regards, Dolly BMC Helix Technical Support