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ITE v7.0 – IT Essentials (Version 7.0)
– IT Essentials 7.0 Chapter 2 Exam
Answers
Posted on July 30, 2019
Last Updated on August 4, 2019 by Admin
ITE v7.0 – IT Essentials (Version 7.0) – IT
Essentials 7.0 Chapter 2 Exam Answers
1. What is a good safety precaution to take
when opening a computer case?
Place tape over the case edges that are sharp.
Remove the cover (or door) of the computer case
before installing or removing parts.
Remove the connections to the front panel before
extending the case fully open.
Ensure that any loose clothing such as a tie or shirt
stay in constant contact with the case when handling
internal components. 
Explanation:
Computer cases can easily be a hazard to
technicians. Before working inside a computer,
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examine the case edges and put tape over any of the
sharp edges to prevent physical harm. A case is
opened, but seldom removed when installing or
removing parts. Loose clothing should be secured
before you work inside a computer.
2. What does the “A” in P-A-S-S remind a person
to do while using a �re extinguisher?
Aim the fire extinguisher at the flames.
Aim the fire extinguisher at the base of the fire.
Activate the fire extinguisher.
Adjust the pressure. 
Explanation:
When using the P-A-S-S memory aid with a fire
extinguisher, the “A” in P-A-S-S is for aiming at the
base of the fire and not at the flames.
3. How is a power supply commonly attached to
a tower case?
restraining strap
retention bar
screws
standoffs 
Explanation:
To install a power supply into a PC tower case, open
the case, align the power supply with the case holes,
and use screws to attach the power supply to the
case.
4. A technician is replacing a power supply.
Which two factors should the technician
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consider when obtaining the replacement
part? (Choose two.)
type of case
input voltage level of 12 or 5 VDC
number of internal fans
output voltage
wattage 
Explanation:
A technician should consider the following when
choosing a power supply:Type of motherboard 
Wattage 
Number and type of connectors 
Type of case 
The computer input power level is either 120 or 240
VAC. Output voltages are standard 3.3, 5, and 12
VDC. A power supply normally has one fan and this is
not a selectable option on a fan.
5. A technician is installing additional memory
in a computer. How can the technician
guarantee that the memory is correctly
aligned?
The label on the memory module should always face
the CPU.
A notch in the memory module should be aligned with
a notch in the memory slot.
The arrows on the memory module should be aligned
with the arrows on the motherboard slot.
Memory slots are color coded, with one end red and
one end blue.
6. What is used to prevent the motherboard
from touching metal portions of the
computer case?
an I/O shield
thermal compound
standoffs
ZIF sockets 
Explanation:
Screws and standoffs that are non-metallic may be
insulators and protect against grounding.
7. Which statement describes the purpose of an
I/O connector plate?
It makes the I/O ports of the motherboard available for
connection in a variety of computer cases.
It plugs into the motherboard and expands the
number of available slots for adapter cards.
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It provides multiple connections for SATA hard drives
to connect to the motherboard.
It connects the PCIe adapter slots used for video
directly to the CPU for faster processing. 
Explanation:
The I/O plate connects to the back of the case and
has holes for each of the ports on the motherboard to
push through, allowing the motherboard to be used in
many different cases regardless of the number of
ports on the board or their layout.
8. What are three important considerations
when installing a CPU on a motherboard?
(Choose three.)
Antistatic precautions are taken.
The CPU is correctly aligned and placed in the socket.
The CPU contacts are first cleaned with isopropyl
alcohol.
The CPU heat sink and fan assembly are correctly
installed.
The CMOS EPROM battery is removed prior to
installing the CPU.
Maximum insertion force is applied to the load lever
so the CPU is locked in place. 
Explanation:
The CPU is sensitive to static discharges. Its pins are
very delicate and it works at high temperatures, so
precautions must be taken. If the CPU has been used
in another machine or if the fan is being replaced, you
might need to remove the old thermal compound
using isopropyl alcohol (not on the CPU contacts).
The battery does not need to be removed from the
motherboard during the CPU installation. This would
cause the saved BIOS settings to be lost. Minimum
force should be needed to lock the CPU load lever
into place.
9. When a new PC is being built, which
component has the most in�uence when
selecting the case and power supply?
video card
sound card
RAM module
motherboard
hard disk type 
Explanation:
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The choice of motherboard determines the type of
case and power supply. The form factor of a
motherboard must match the type of case and power
supply. RAM modules, video cards, and sound cards
are installed on the motherboard. They must be
compatible with the motherboard. A hard disk is
attached to the case, but the dimensions of the drive
bays are standardized.
10. Which two factors must be considered when
replacing old RAM modules in a PC? (Choose
two.)
The new RAM must be compatible with BIOS or UEFI.
The new RAM must be compatible with the
motherboard.
The speed of the new RAM must be supported by the
chipset.
The power supply must provide the voltage that
is requred by the new RAM.
The new RAM must match the old RAM in terms of
capacity and speed. 
Explanation:
When the RAM on a motherboard is being replaced or
upgraded, the new RAM module must be compatible
with the current motherboard. In addition, the speed of
the new RAM must be supported by the chipset.
11. Refer to the exhibit. In which section of the
motherboard would a memory module be
installed?
ITE v7.0 – IT Essentials (Version 7.0) – IT Essentials 7.0 Chapter 2
Exam Answers 03
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section A
section B
section C
section D 
Explanation:
Memory modules insert into memory expansion slots
that have a retaining clip at each end of the slot.
12. Which type of motherboard expansion slot
sends data one bit at a time over a serial bus?
RAM
PCI
PCIe
PATA 
Explanation:
A PCIe expansion slot connects to a serial bus that
sends data one bit at a time at a much faster rate than
the older PCI slot that connects to a parallel bus.
13. Which PC motherboard bus is used to
connect the CPU to RAM and other
motherboard components?
front-side
PCI
PCIe
SATA 
Explanation:
The front-side bus (FSB) is used to connect the CPU
to RAM, expansion cards, and other motherboard
components. The speed of this bus is relevant when
selecting replacement motherboards and RAM.
14. Where is bu�ered memory commonly used?
gaming laptops
gaming computers
business PCs
servers
tablets 
Explanation:
Buffered memory is used in computers that have a lot
of RAM such as servers and high-end workstations.
Buffered memory should be avoided in gaming,
business, and home computers because it slows the
memory speed.
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15. A technician has been asked to upgrade a
processor and needs to do some research.
The computer is just a couple of years old.
What are two types of processor packages
that could be used inside the computer?
(Choose two.)
GDDR
LGA
PCIe
PGA
ISA 
Explanation:
Two architectures used with CPUs today are the pin
grid array (PGA) and the land grid array (LGA). The
PGA has pins on the bottom of the processor. The
LGA has pins within the socket.
16. A student is looking to add memory in order
to speed up a tower computer. Which type of
memory module should the student be
looking for?
DIP
DIMM
SIMM
SODIMM 
Explanation:
Motherboards in tower computers accept dual inline
memory modules (DIMMs) in the memory expansion
slots. A motherboard supports a particular type of
DIMM such as a DDR3 or DDR4 module.
17. Which type of drive is typically installed in a
5.25 inch (13.34 cm) bay?
hard drive
optical drive
flash drive
SSD 
Explanation:
Optical drives are installed in 5.25 inch (13.34 cm)
drive bays that are accessed from the front of the
case. Flash drives typically connect to USB ports.
SSDs and hard drives typically install in a 3.5 inch
(8.9 cm) drive bay or a 5.25 inch (13.34 cm) drive bay
that is not accessed from the front of the case. If thedrive is smaller than the bay, a tray may be
purchased.
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18. A technician has been asked to order a
replacement internal SATA HDD. Between
which two form factors will the technician
have to choose? (Choose two.)
2.25 inch (5.72 cm)
2.5 inch (6.35 cm)
3.5 inch (8.89 cm)
5.5 inch (13.97 cm)
6.25 inch (15.88 cm) 
Explanation:
For tower computers, internal HDDs are available in
the 3.5 and 2.5 inch (8.89 cm and 6.35 cm) form
factors. SSDs tend to be the 2.5 inch form factor.
19. While shopping for a replacement
motherboard, a customer decides to also
purchase a new mechanical hard drive and
asks the technical salesperson for advice.
Which storage interface should the
salesperson recommend for the
motherboard and new drive?
IDE
EIDE
SATA
RAID 5 
Explanation:
Mechanical hard drives today use SATA. Legacy
PATA drives used IDE and EIDE. RAID 5 is a drive
redundancy technology.
20. Which type of motherboard expansion slot
has four types ranging from x1 to x16 with
each type having a di�erent length of
expansion slot?
PCIe
AGP
SATA
PCI 
Explanation:
The PCIe, or PCI Express, bus has four types of
expansion slots with varying lengths: x1, x4, x8, and
x16.
21. A technician is installing a new high-end video
adapter card into an expansion slot on a
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motherboard. What may be needed to
operate this video adapter card?
PCI expansion slot
PCIe x 8 expansion slot
Two 8-pin power connectors
24-pin ATX power connector 
Explanation:
When a high performance video adapter card is used,
multiple power connectors may be required. These
connectors may each use a 6-pin or 8-pin power
connector. Video adapter cards commonly use the
PCIe X 16 slot. A 24-pin ATX power connector is used
to provide power to the motherboard.
22. Refer to the exhibit. Which type of expansion
slot is shown?
ITE v7.0 – IT Essentials (Version 7.0)
– IT Essentials 7.0 Chapter 2 Exam
Answers 01
AGP
PCI
PCIe x16
memory 
Explanation:
The four expansion slots shown in the exhibit from left
to right are the PCIe x1, PCI, PCIe x16, and PCIx1.
23. Refer to the exhibit. Which device is shown?
https://www.premiumexam.net/wp-content/uploads/2019/08/i344213v3n1_344213.png
https://www.premiumexam.net/wp-content/uploads/2019/08/i344183v2n1_344183.png
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ITE v7.0 – IT Essentials (Version 7.0) – IT
Essentials 7.0 Chapter 2 Exam Answers 02
KVM switch
media reader
optical drive
SATA drive 
Explanation:
A media reader can be an external USB-attached
device or an internal device used to read or write to
media cards.
24. When assembling a PC, how is pin 1 identi�ed
on the front panel cables so that it can be
aligned properly with pin 1 on the
motherboard panel connector?
by a small arrow or notch
by a plus sign
by a P1
by a red cable 
Explanation:
Each cable that connects to the front panel connector
on the motherboard is marked with a small arrow to
identify which pin is pin 1 so that it can be aligned with
pin 1 on the panel.
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