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Avaya IP Office Platform Support Certified Exam 78201X exam free dumps
questions are available below for you to study. 
Full version: 78201X Exam Dumps Questions
1.When you first login in to the IP Office Security Setting using the Manager Application, the user
named is “security”.
What is the default password?
A. security
B. administrator
C. password
D. securitypwd
Answer: D
Explanation:
References: http://avayaipofficetips.blogspot.co.za/2012/05/how-to-change-administrator-password-
on.html
2.When creating a Short Code that is to connect to a Start point on Modules in the Voicemail Pro,
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https://www.dumpsinfo.com/exam/78201x
which Short Code feature should you use?
A. Voicemail Call
B. Voicemail Collect
C. Voicemail Off
D. Voicemail On
Answer: B
3.Session Border Control is a key component for QoS, security and routing, for a customer using
which two components? (Choose two.)
A. Analogue devices
B. Remote Workers
C. Dect Users
D. PRI-Trunk
E. SIP-Trunk
Answer: B,E
Explanation:
References: https://downloads.avaya.com/css/P8/documents/100177106
4.Which two applications can you use to configure Users, Hunt Groups, and Incoming Call Routes?
(Choose two.)
A. Manager
B. Web Manager Admin
C. Web Manager
D. WebLM
Answer: A,C
Explanation:
References:
https://downloads.avaya.com/css/P8/documents/101005690
https://downloads.avaya.com/css/P8/documents/101005673
5.On an IP500 control unit that has 12 did DS30 modules configured, what is the maximum number
ISDN PRI trunks that can be configured?
A. 3
B. 4
C. 6
D. 8
Answer: C
6.If you choose to erase security settings to set them back to default, which three passwords will you
be prompted to change? (Choose three.)
A. User Password
B. System Password
C. Security Password
D. Voicemail Pro Password
E. Administrator Password
Answer: B,C,E
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7.On an IP Office 500 V2 there are two SD card slots. The first contains the System SD card, which
has a unique feature key number.
The unique feature key number is essential for which purpose?
A. to provide the upgrade tool
B. to validate licenses
C. to set the Voicemail type, either Embedded or Voicemail Pro
D. to allow the storage of the correct version bin files
Answer: B
8.You are installing a Server Edition. The New Hardware screen detects the presence of a second
hard drive.
For which application is this normally used?
A. One-X® Portal
B. Call Detail Records
C. Avaya Contact Recorder
D. Voicemail Pro
E. Web Services
Answer: D
9.Which Application will enable users to access their own recordings from within Media Manager?
A. Web Self Management
B. Web Self Recordings
C. Web Self Media Manager
D. Web Self Administration
Answer: D
10.When using the System Status Application to troubleshoot an issue, which two are used for
collecting data? (Choose two.)
A. Development Tracing
B. Resource View
C. Continuous Log
D. Selective View
E. Snapshot Only
Answer: C,E
Explanation:
References: https://downloads.avaya.com/css/P8/documents/100150298 Page: 14-15
11.A customer has two main receptionists using SoftConsole; however, when they are away from
their desk, there are two back office workers who have the SoftConsole on their PC to take calls to
cover these periods.
How many licenses are required for two of the possible four SoftConsole to work in business hours?
A. 8
B. 6
C. 4
D. 2
Answer: C
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12.Which two applications does the Unified Communication Module (UCM) support without the
addition of an external server? (Choose two.)
A. Avaya Contact Recorder
B. one-X® Communicator
C. one-X® Portal
D. Embedded Voicemail
E. Voicemail Pro
Answer: C,E
13.A customer tells you that the IP Office VoIP system has too much lag time between the speaker
and the listener.
Which two statements describe what you should do to determine the cause of the delay? (Choose
two.)
A. Use Wireshark.
B. Use debug view.
C. Enable RTCP monitoring.
D. Examine the IP Telephone VoIP settings.
E. Use SSA.
Answer: C,E
14.A customer has a Windows Voicemail Pro server. When calls come into the customer’s system, if
the telephone number of the caller is in the customer’s records, the customer wants those calls to be
routed to a specific user.
Which voicemail action type is needed to configure this?
A. Database Action
B. Miscellaneous Action
C. Configuration Action
D. Condition Action
Answer: A
15.In the IP Office Manager program, which statement describes a condition that will enable the
display of the Voicemail Recording tab?
A. The IP Office system is a Server Edition.
B. Voicemail Pro/Lite is selected in the IP Office.
C. An Essential Edition is included in the IP Office.
D. Voicemail Pro is running on a Linux machine.
Answer: B
16.Which three licenses are part of Centralized Licensing? (Choose three.)
A. SoftConsole
B. Power User
C. 3rd Party Endpoints
D. Additional PRI Channels
E. SIP Trunk Channels
Answer: B,C,E
Explanation:
References: https://www.manualslib.com/manual/864437/Avaya-Ip-Office-8-1.html?page=84
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17.The Debug level is set to Verbose for creating log files to help with fault finding on which
application?
A. Avaya Equinox Client
B. Media Manager
C. one-X Portal Client
D. VM Pro
Answer: D
18.With a combo card in an IP500 V2, which two types of Trunk cards can also be present in the
control unit? (Choose two.)
A. BRI
B. E&M
C. SIP
D. PRI
E. Analog
Answer: A,E
19.Which configuration areas are required to be configured by Hot Desking users, Agents, and all
VoIP device users?
A. Telephony-Supervisor Settings
B. Services
C. Mobility
D. User Rights
E. Extension
Answer: D
20.What does "IMAP support" mean in the IP Office UMS service?
A. A user can see/listen to voicemail messages via Web browser.
B. A user can receive voicemail messages only using MS Outlook.
C. All messages are forwarded to a user e-mail account and deleted on their telephone.
D. A user can receive voicemail messages to their Outlook, Outlook Express and/or Lotus Notes
programs running on their PC.
E. A new message is sent to a user e-mail account. The user can listen to it by dialing their telephone
number.
Answer: B
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