AACC 3102

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Avaya 3102 Exam
 
Exam Code: 3102
Title : Avaya Aura Session Manager and System Manager Implementation and
Maintenance
Exam A
QUESTION 1
Company XYZ has a multi-location voice network. They have Session Manager at their main site and Avaya
Communication Manager (CM) and Cisco Call Manager at their branch locations.
Which type of messages does Session Manager send to the Avaya and Cisco PBX configured as SIP Entities
to monitor their status?
A. ENTITY
B. LINK
C. OPTIONS
D. STATUS
Correct Answer: C
QUESTION 2
When performing a remote backup of system Manager data the administrator is asked for a user name and
password.
Which statement best explains why a user name and password are required?
A. The backed-up data file is encrypted. The username and password are used in encryption process and
subsequently to access the file on restoring backed up data.
B. The backed-up data is stored on a remote server using SCP. The user name and password are used to
login remote server.
C. Because System Manager Date is being exported from the server for security and authentication purpose
system Manager once again checks the administrator's credentials.
D. All System Manager Data is backed up to common storage repository setup during installation.
For system Manager to access the repository the user name and password must be supplied.
Correct Answer: B
QUESTION 3
Which URL should be used to access the web console to install a System Manager template?
A. https://135.0.0.5/webconsole
B. https://135.0.0.6/webconsole
C. https://135.0.0.7/SMGR
D. https://135.0.0.7/webconsole
Correct Answer: B
QUESTION 4
After a power failure or database crash, the Postgres database may become corrupted and the Postgres
server may not restart.
The recovery action is to clear the writer-Ahead Log (WAL) and optionally reset other control data, using which
command?
A. pg_resetxlog
B. pg_clearwal
C. pg_dump
D. service postgresq1 restart
E. service wall restart
Correct Answer: A
QUESTION 5
Review the output of the command shown in the exhibit.
Which command is used to generate these results and what does it tell you?
A. swversion displays the Session Manager Release information.
B. statapp displays the current status of the Session Manager services.
C. initDRS displays the Session Manager Node registration and data replication.
D. traceSM displays a ladder trace of the SIP requests going in and out of the Session Manager.
E. smconfig displays the network information and status the Session Manager.
Correct Answer: E
QUESTION 6
During a post-installation check of System Manager and Session Manager you discover that the Session lager
replica node is stuck at "Synchronizing". You run the initTM command in Session Manager but the replication
status does not change.
Which step will be effective in resolving the problem?
A. Reset the enrollment password.
B. Run traceSM to monitor the synchronization events and restart the Security Module.
C. Delete the Session Manager Replica node in System Manager, verify the enrollment password is valid In
System Manager and run the initTM command again in Session Manager.
D. Verify the enrollment password is valid in System Manager and run the initTM command again in Session
Manager.
Correct Answer: D
QUESTION 7
Which three types of handles can be selected for a user when creating users in system manger? (Choose
three.)
A. SMTP
B. H.323
C. IBM
D. XMPP
E. undefined
Correct Answer: ACD
QUESTION 8
A new Application Sequence has already been defined in the network. A technician has been asked to apply
Application Sequence to all incoming calls for all employees in the Berlin office.
Which sequence describes the steps that should be taken?
A. Go to the User Management page and use the filter option to list only the users in the Berlin office-Select
each user from the filtered list and edit each user's User Profile. Apply the new Application Sequence to the
Terminating Application Sequence for each user.
B. Navigate to the Communication Profile Editor and use the filter option to list only the users in the Berlin
location. Select All. Select the new Application Sequence from the Terminating Application Sequence drop
down box.
C. Go to the list of Application Sequences and edit the new Application Sequence, adding the Berlin location
to the list of associated locations.
D. Edit the Berlin Location to include the new Application Sequence as its Terminating Application Sequence.
Correct Answer: B
QUESTION 9
Which statement is true with regard to SIP Monitoring being enabled on a SIP Entity?
A. Session Manager will monitor the status of that SIP Entity by sending SIP OPTIONS requests.
B. SIP Entity will monitor the status of Session Manager by sending SIP OPTIONS requests.
C. Session Manager will monitor the status of that SIP Entity by sending SIP SUBSCRIBE requests.
D. Session Manager will monitor the status of that SIP Entity by sending SIP NOTIFY requests.
E. System Manager will monitor the status of that SIP Entity by sending SIP OPTIONS requests.
Correct Answer: A
QUESTION 10
Digit Conversion in Adaptation can be specified to modify "origination" type headers.
Which three are origination / source type URIs? (Choose three.)
A. Request-URI
B. P-Asserted-Identity
C. Refer-To (in REFER messages)
D. History-info (calling portion)
E. Contact (in 3xx response)
Correct Answer: BDE
QUESTION 11
While reviewing the session Manager logs, you notice a log entry that describes that state of an entity "down".
Later, you check the logs and notice another log entry that reports the same entity is "partially up".
Which troubleshooting procedure will help you to isolate and identify the Entity problem?
A. Run traceSM to capture SIP INVITE message from the entity to determine if there is a display in the
network.
B. Run SIP monitoring diagnostics along with ICMP ping to the Entity to verify its connectivity.
C. Run traceSM100 to capture SIP MONITOR message from the entity to determine if there is a delay in the
network.
D. Run SIP Entity Performance on the Entity to determine id SIP OPTIONS messages are being blocked on
the network.
Correct Answer: A
QUESTION 12
What are two reasons for creating a network location? (Choose two.)
A. Locations are used to implement Call Admission Control.
B. The location of a caller is used to determine which Session Manager will process the request.
C. Locations are used to limit the number of users that may register to the session manager specific physical
location.
D. Session Manager uses the termination location of a caller to determine which dial patterns to look at when
routing the call.
E. Session Manager uses the origination location of a caller to determine which dial patterns to look at when
routing the call.
Correct Answer: AE
QUESTION 13
What is the benefit of using the Communication Profile Editor to modify users?
A. It allows an administrator to change some values of a User Profile for multiple SIP users at one time.
B. It allows an administrator to change the values of the Session Manager Profile settings for only a single SIP
System Manager user at one time.
C. It allows an administrator to change some values of the Communication Profile settings for multiple SIP
System Manager Users at one time.
D. It allows an administrator to change all values of a User Profile for multiple users at one time.
Correct Answer: C
QUESTION 14
What is validated when the Transport Layer Security (TLS) handshake and mutual TLS authentication is
performed between the SIP entity and Session Manager?
A. entity link
B. entity name
C. domain
D. certificate
Correct Answer: D
QUESTION 15
Which two statements describe how adaptations affect the routing of a request? (Choose two)
A. Session Manager making the routing decisions after applying any administered incoming adaption
B. Session Manager making the routing decisions after applying any administered outgoing adaption
C. Session Manager makingthe routing decisions before applying any administered incoming adaption
D. Session Manager making the routing decisions before applying any administered outgoing adaption
Correct Answer: AD
QUESTION 16
Which parameter is required when installing the System Manager 6.1 (SMGR) template?
A. SMGR IP address
B. The IP of the remote server providing High Availability
C. Subnet network mask
D. Network Time Protocol (NTP) settings.
E. Default Gateway IP
Correct Answer: ACD
QUESTION 17
What is the outcome of running SMnetsetup on a server that has an existing installation of session manager
601?
A. The network and date/time is configured on the server.
B. A System Manager System administrator login will be created.
C. The same version of the Session Manager software currently Installed is re-installed?
D. The current version of the Session Manager software is upgraded.
Correct Answer: A
QUESTION 18
From where can a System Manager (SMGR) export of user data be performed?
A. from an SSH session with the System Platform Dom-0
B. from an SSH session with the System Manager virtual machine
C. from an SSH session with the System Platform C-Dom (utilities domain)
D. from a web client access System Manager web interface User Management
Correct Answer: C
QUESTION 19
A technician in is tasked with moving a user from one redundant Session Manager pair to another
Which sequence describes the steps that should be taken?
A. Go to the User's User Profile.
Select different Session Manager instance from the Primary Session Manager and Secondary Session
Manager lists.
B. Go to the user's User Profile.
De-select the current community. Select the new community.
C. Navigate to the Communities page.
Select the Community into which the user will be moved.
Select the user from a drop down list to add the user to the community.
D. Go to the Locations page.
Select a location, define it as a Primary community and add the user.
Select another location, define it as a Secondary community and add the user.
Correct Answer: A
QUESTION 20
A technician wants to schedule a bulk operation to take place at a convenient time in the future
What are two methods for scheduling bulk operations? (Choose two.)
A. # Sh exportUpmUsers.sh -u admin -p adminl23 -t 2013:05:01:12:00:00
B. # sh exportUpmUsers.sh -u admin -p adminl23 -d 2013:05:01:12:00:00
C. Navigate to Users > User Management, click 'More Options' and select 'Import Users'. Choose 'schedule' in
the options.
D. Navigate to Users > User Management, click 'More Options' and select 'Export Users'. Choose 'schedule'
in the options.
Correct Answer: AC
QUESTION 21
Which statement describes the relationship between System Manager and System Platform?
A. System Platform hosts System Manager.
B. System Platform provides access to System Manager's data repositories.
C. System Manager is the User Interface through which System Platform is administered.
D. System Manager and System Platform are peer applications, both installed on Avaya S8800 servers.
Correct Answer: A
QUESTION 22
Which two statements describe the purpose of a System Manager (SMGR) role? (Choose two.)
A. It provides access to any number of resources managed by SMGR.
B. It impacts the originating and terminating applications that can be sequenced for a user.
C. It is automatically held by users that have been added to any group containing that role.
D. It can be held by multiple administrators at the same time and a single administrator can have multiple
roles enabling tight control of access.
Correct Answer: AD
QUESTION 23
How is request routed to a "Named" Application?
A. Session Manager uses the phase tag of a route header of the incoming request and matches it to a dial
pattern then uses the associated Routing Policy.
B. Session Manager uses the route header of the incoming request and matches it to a dial pattern then uses
the associated Routing Policy.
C. Session Manager uses the Request URI of the incoming request and matches it to a dial pattern then uses
the associated Routing Policy.
D. Session Manager uses the termination application sequence associated to the Communication Profile of
the user to route the request.
Correct Answer: C
QUESTION 24
Which two statements about backing up System Manager (SMGR) product and user profile data are true?
(Choose two)
A. It is used when moving user details from one SMGR to another SMGR in the Avaya Aura eco- system.
B. It is made to a file location, either on or off the SMGR server.
C. It is made to preserve user and other configuration data during a SMGR upgrade.
D. It is used later when attempting to restore role definitions that may have become corrupted without affecting
other configuration changes made after the backup was taken.
Correct Answer: BC
QUESTION 25
Which two functionalities does the SIP firewall provide to protect Session Manager from SIP flood attack?
(Choose two.)
A. Removing the suspected source
B. Rate Limiting
C. Blocking the Entity Link
D. Rate Blocking
Correct Answer: BD
QUESTION 26
Application definitions allow system administrators to define and mange individual applications each with their
own attributes.
The definitions allow administrators to add one or more such applications to which of the following?
A. application programs
B. application data sets
C. application sequences
D. application lists
Correct Answer: C
QUESTION 27
Why is FQDN resolution important between Session Manager and System Manager when the FODN is
unresolvable to either the Session Manager or System Manager?
A. Session Manager node registration will fail during installation and data will not be replicated from System
Manager to Session Manager.
B. System Manager node registration will fail during installation and data will not be replicated from System
Manager to Session Manager.
C. Session Manager node registration will fail during installation and data will not be replicated from Session
Manager to System Manager.
D. Trust management will fail during installation and data will not be replicated from Session Manager to
System Manager.
Correct Answer: A
QUESTION 28
Application definition allows system administrators to define and manage individual applications, each with
their own attributes?
The definitions allow administrators to add one or such applications to which of the following?
A. application programs
B. application data sets
C. application sequences
D. application lists
Correct Answer: C
QUESTION 29
Which statement expresses the relationship between users, roles, and groups?
A. Roles grant permissions. Users are not directly assigned roles but inherit them through belonging to
groups.
B. A group is a name for a collection of roles and each role is assigned its own administrator user.
C. Users can belong to groups for easy management and can be assigned roles which grant them access
rights.
D. Groups and roles directly correspond to sections of the SMGR Web Console navigation pane and, unless a
user belongs to a specific role group, they cannot access the corresponding management screens.
Correct Answer: C
QUESTION 30
When creating a New User Profile, an administrator is asked to enter, two separate passwords for the new
user.
Which statement best describes the need for two different passwords?
A. The Identity password is used in authenticating the user when accessing the user's management console,
while the Communication Profile is used to authenticate the user when logging in on a telephone.
B. The Communication Profile is the prime password for authenticating the user while the Identity password is
a backup password used to reset the Communication Profile In cases where the prime password is
forgotten.
C. The Identity password is used when logging in to a telephone that connected to the corporate network
while the Communication Profile is used while logging in with a VPN telephone or the corporate network.
D. The Identity password is used when logging into a telephone into a communication profile password
enables further privileges and capability.
Correct Answer: A
QUESTION 31
A known and trusted SIP Entity is anticipated to deliver a higher than normal number of SIP messages to
session Manager. Two techniques can be applied to prevent the SIP Firewall dropping or blocking from this
trusted SIP Entity.
Which techniques will prevent the SIP Firewall dropping or blocking packets from this trusted SIP Entity?
(Choose two.)
A. Configure the SIP Entity to point to Session Manager's Eth3 NIC.
B. Configure the SIP Firewall Fast Track group to include the SIP Entity.
C. Add details of the SIP Entity to the White List.
D. Increase the Threshold packet count for the SIP Entity.
Correct Answer: CD
QUESTION 32
If two standalone session Managers and one standalone System Manager are going to be installed, how many
IP Addresses will you need?
A. 3
B. 5
C. 6
D. 7
E. 9
Correct Answer: D
QUESTION 33
While performing routine maintenance a technician has had to re-install System Platform.
Which statement describes what must be done next?
A. The SMGR Template must be installed.
B. The SMGR Template must be installed, followed by the utilities domain (in that order),
C. The utilities domain must be installed, followed by the SMGR Template (In that order),
D. The Dom-0 must be installed, followed that order) by the utilities domain and then the SMGR Template (in
that order).
Correct Answer: A
QUESTION 34
An originating Application Sequence has been configured to route calls from a given user to a feature server. It
appears however, that the feature is not being applied when a call is made.
What would be the best course of action an administrator should take to identify the issue?
A. Run traceSM and make the call.
Check the SIP INVITE is routed to the feature server.
Check the content of the Route header.
B. Make a test call.
Open Session Manager calltrace.log.
Look for error messages that identify routing issues.
C. Run the 'Call Routing Test' utility from within System Manager.
Filter on caller address and route header.
D. Run a network packet capture tool, filtering for SIP messages.
Make the call and check that the anticipated SIP messages are exchanged between SIP telephones.
Correct Answer: A
QUESTION 35
Which two wildcard characters does Session Manager allow to specify a location pattern? (Choose two).
A. "%" (percentage)
B. "$" (dollar)
C. "*" (star/asterisk)
D. "#" (pound/hex)
E. "X"
Correct Answer: CE
QUESTION 36
Avaya products ensure that authentication credentials and file transfers are protected when sent across the
network by using which three methods? (Choose three)
A. Telnet
B. HTTPS
C. Secure Shell (SSH)
D. Secure Copy (SCP)
E. HTTP
Correct Answer: BCD
QUESTION 37
A new feature server has been deployed in the network. The feature server must be applied to all calls made
and received by the user. A technician has been asked to make the necessary arrangements.
After adding a SIP Entity and Entity Link, which sequence describes the next steps that should be taken?
A. Navigate to the user's User Profile and open the Session Manager Profile.
From the Originating Application Sequence drop down list, select the new Application Sequence.
Repeat for the Terminating Application Sequence drop down list.
Mark them both as being Mandatory.
B. Define the new feature as an Application.
Add the Application to an Application Sequence.
Mark the Application Sequence as Mandatory.
Add the Application Sequence to user's User Profile.
C. Create a new Application Sequence or edit one that already exists.
Add details of the new feature to the Application Sequence.
Mark the new feature as being mandatory.
Apply the Application Sequence to user's Originating and Terminating Application Sequences In their
Session Manager Profile.
D. Define a new Application that details the new feature. Add the new Application to an Application Sequence.
Mark the new feature as being mandatory. Apply the Application Sequence to both Originating and
Terminating Application Sequences in the user's Session Manager Profile.
Correct Answer: C
QUESTION 38
An IMS type feature server has been installed by another administrator team. They have also configured
session manager to route all incoming calls for a user to be routed to the new feature server.
It appears from running traces and capturing network traffic that Session does indeed route the User's
incoming calls to the feature server, but that the feature server does not appear to take any action besides
returning the request back to Session Manager.
Which field may be incorrectly configured?
A. Application Handle
B. Entity Link port
C. Originating Application Sequence
D. Terminating Application Sequence
Correct Answer: A
QUESTION 39
Which header in the request is considered by Session Manager when it is trying to match a dialed number?
A. Session Manager attempts to match the FROM header of a request to a defined dial pattern.
B. Session Manager attempts to match to the header of a request to a defined dial pattern.
C. Session Manager attempts to match the request-URI header of a request to a defined dial.
D. Session Manager attempts to match the ROUTE header of a request to a defined dial pattern.
Correct Answer: C
QUESTION 40
In which configuration do multiple Session Manager Instances run for optimal redundant
A. Active-Standby
B. Supervisor Redundant
C. Hot Standby
D. Active-Active
Correct Answer: D
QUESTION 41
A routing policy administrator needs to create a policy that enables Session Manager to route to different
destination based on different conditions. Time of day is one such condition.
Which two Parameters may also be used by Session Manager when selecting the applicable routing policy?
(Choose two.)
A. the location of the calling party
B. the registration state of the destination
C. the SIP domain of the called party
D. the origination or termination application sequences that will be applied to call, ignoring what the
applications themselves may do
Correct Answer: AC
QUESTION 42
Users between four customer sites are reporting frequent problems placing and receiving calls. In trying to
identify the issue, you check the Bandwidth Usage between Session Manager Locations and get an error
message, "Unable to access status information for SM1 cannot connect to server, internal error".
Which item is most likely the cause of this error?
A. There is limited bandwidth between the locations.
B. The Session Manager Service State was set to deny new service.
C. The System Manager cannot communicate with the Session Manager because of a network issue.
D. The Session Manager is processing high volume of calls and is causing inter-SM server connectivity
problems.
Correct Answer: D
QUESTION 43
R has started importing a file containing many user records.
What will SMGR do if it encounters a record it cannot import?
A. It will abort the operation and roll back any successfully imported records from the import file.
B. Whether SMGR will abort and rollback the operation or continue processing records is entirely
configurable.
C. Whether SMGR will abort or continue processing records is entirely configurable; but you cannot rollback
successfully imported users.
D. It will continue processing the rest of the import file and collate the failures into a single XML document that
can be retrieved following the import.
Correct Answer: B
QUESTION 44
When defining a SIP Entity of type "Session Manager", what should be placed in the FQDN or IP Address
field?
A. Security Module IP address (eth2)
B. System Manager IP address (eth0)
C. Session Manager Management IP address (eth0)
D. System Platform web console IP address (eth2)
Correct Answer: A
QUESTION 45
All administrator is instructed to add a Regular Expression to Routing Policy that matches all dialed numbers
being with a 14 and 15 (for example 14000 and 15999, but not 24000).
Which two regular expression patterns willmatch against such numbers? (Choose Two)
A. sip: [1\]{1}4*5*[0-9\]{3}
B. sip: [1\]{1}[4-5\]{1}[0-9][3]
C. sip: 1[4-5\][0-9\][0-9\]
D. sip: 1(4/5){1}[0-9]*
Correct Answer: AC
QUESTION 46
How is call Admission Control enabled for Session Manager Release 6.1?
A. Call Admission Control is enabled in the SIP Entity by specifying a value for Managed Bandwidth.
B. Call Admission Control is enabled on the Session Manager instance by specifying a value for Managed
Bandwidth.
C. Call Admission Control is enabled on a Location by specifying a value for Managed Bandwidth.
D. Call Admission Control is enabled on an Entity Link specifying a value for Managed Bandwidth on the
Locations screen in Session Manager.
Correct Answer: D
QUESTION 47
An organization is adding four Session Managers installed to its network. The installation scripts for all four
session Manager Instances have completed and all services have been started but none have yet been
configured with Session Manager.
The technician's task is to use System Manager to set up the four Session Managers in an in (n-
1)/n redundant arrangement ready for adding users to redundant Session Manager Pairs.
Which sequence best describes the tasks that are to be performed?
A. Ensure that a Location and SIP Domain suitable for each Session Manager is defined.
Add each Session Manager as a SIP Entity.
Associate each Session Manager SIP Entity with a Session Manager instance.
Set up Entity Links between each Session Manager.
B. Define each Session Manager as a SIP Entity.
Establish relationships between them by defining Routing Policies based on their respective locations.
Add appropriate Adaptations to each Session Manager.
C. Define each Session Manager as a SIP Entity by creating Entity Links. Create Communication Profiles for
each Session Manager.
D. Add each Session Manager as Routing Agents.
Establish links between them by adding Locations.
Mark each Session Manager as being 'active' or 'standby'.
Correct Answer: A
QUESTION 48
Shortly after an installation, SIP users in abc.com domain are registered but not able to call H.323 users in
training.com domain. When you run traceSM you see a "403 Forbidden" error when users try to call each
other.
What is the issue and which troubleshooting procedure will help you to identify and isolate the problem?
A. Replication Failure: run initDRS to reinitialize the synchronization between system and session manager.
B. Network Issue: status the Bandwidth usage to each location and make sure Call Admission Control is
activated.
C. Misconfigured Communication profile: Sip Users have not been associated to the CM endpoint.
D. InRouting: verify domains were properly configured in System Manager, verify an adaption to modify the
secure/destination domain was created and applied to the appropriate sip entity.
Correct Answer: C
QUESTION 49
A System Manager (SMGR) product administrator needs to perform some routine maintenance on an Avaya
product in their network. Although they can successfully log in to SMGR, they do not have access to the menu
they require in the navigation panel.
Which action must be taken?
A. Make sure that the administrator has been assigned to a suitable group.
B. Make sure that the administrator is not logged in at a different browser.
C. Ensure that the administrator's authentication type is set to 'enterprise' so that SMGR can retrieve
permissions from the active directory server.
D. Check that the administrator has been assigned an appropriate role.
Correct Answer: D
QUESTION 50
The System Manager administrator must consider the implications of restoring System Manager Data.
Which two restore-from-backup statements are true? (Choose two.)
A. The restore operation will terminate all SIP sessions, and no SIP services will be available until the
operation completes.
B. The restore operation will take a varying amount of time depending on the amount of data.
C. The restore operation will be scheduled for a time when the network is not busy.
D. The restore operation will over-write all System Manager data held in the repository.
Correct Answer: AB
QUESTION 51
A Configuration Manager instance has been set up by an inexperienced administrator. A SIP entity in the
network is failing on a regular basis and Session Manager sometimes does not detect the failure for up to
30minutes.
Which two Session Manager Configuration fields could have been set incorrectly? (Choose two)
A. Proactive cycle time.
B. Reactive cycle time.
C. Timer period
D. Override port and transport with DNS SRV
Correct Answer: AD
QUESTION 52
While reviewing the Event Logs on the Session Manager, you notice an ALERT message:
(OP_AFW17504) "SIP firewall white list configuration failed, retaining existing configuration." Which action
should you perform when you see this alert?
A. Access the SIP firewall white list configuration and verify that the configuration is correct.
B. Access the SIP firewall configuration and change the RULE log type to none to not have these ALERTS
appear in the EVENT logs.
C. Access the SIP firewall configuration and Load the ASM Default Configuration.
D. Disregard these messages as they are sent to the Event Logs and do not generate alarms.
Correct Answer: A
QUESTION 53
A technician has been asked to apply an Application Sequence to call made from / to a non-SIP user who does
not have Session Manager Profile.
Which sequence describes the steps that should be taken?
A. Add an Avaya-SIP Communication Address to the user's User Profile.
Add a Session Manager Profile to the user's User Profile.
Select appropriate Originating and Terminating Sequences for the user from the options in the new
Session Manager Profile.
B. Create a new Implicit User rule.
Define a number pattern that can be compared with dialed numbers.
Select appropriate Originating and Terminating Sequences to be applied when a match occurs.
C. Navigate to the list of Application Sequences and select the sequence to apply to the non-SIP user.
Add the user's extension number to the list of associated users.
Select appropriate check box options to determine if the sequence should be applied In originating mode,
terminating mode or both.
D. Create a new Non-SIP User Application Sequence Policy.
Define the address and location of the non-SIP user.
Select appropriate Originating and Terminating Sequences for the non-sip user from the given options.
Correct Answer: B
QUESTION 54
Session Manager (SM) has been successfully installed. You have configured the Session Manager instance
and it has passed all tests. However, when you attempt to test a call, it fails and you receive a 503 service
Unavailable - System Busy response.
What is a cause for the call to fail and how can it be fixed?
A. There is a non-bidirectional FQDN resolution between SM and System Manager (SMGR).
Verify that either the SMGR or the SM has updated DNS records or the hostnames are added to the /etc/
host file on the SM and the SMGR.
B. The Security Module service is not running. Verify the status of the Security Module and reset it.
C. The Session Manager is not accepting new requests. Verify the System Administration Management State
is set to Accept New Service.
D. The SIP user attempting to make the call has not registered properly with the Session manager.
Verify the communication profile of the user has Session Manager Profile defined.
E. The Session manager is not accepting new requests. Verify the system Administrative Service state is set
to Accept New Service.
Correct Answer: C
QUESTION 55
When you upgrade Session Manager you had been using the hardware SM-100, the network connection of
the SM-100 must be moved to which port on the Session Manager server?
A. eth2 port, labeled "2"
B. eth2 port, labeled "3"
C. eth0 port, labeled "1"
D. eth0 port, labeled "0"
Correct Answer: B
QUESTION 56
Review the output of the command shown in the exhibit.
Which command is used to generate these results and what does ittell you?
A. swversion displays the Session Manager release information.
B. statapp displays the current status of the Session Manager services.
C. smconfig displays the network information and status of the Session Manager.
D. traceSM displays a ladder trace of the SIP requests going in and out of the Session Manage.
E. initDRS displays the Session Manager node registration and data replication.
Correct Answer: B
QUESTION 57
Review the error message in the installation log shown in the exhibit.
What is the probable cause for initDRs to fail and how can it be fixed?
A. There is a non-bidirectional FQDN resolution between Session Manager and System Manager.
Verify the enrollment password used to initialize trust management has not expired
B. There is a JMX connection error.
Verify the enrollment password used to initialize trust management has not expired.
C. There is a non-bidirectional FQDN resolution between Session Manager and System Manager.
Verify that either the System Manager or the Session Manager has updated DNS records or the
hostnames have been added to the /etc/hosts file on the Session Manager and the System Manager.
D. There is a JMX connection error.
Verify that either the System Manager or the Session Manager has updated DNS records, or the
hostnames have been added to the /etc/hosts file on the Session Manager and the System Manager.
Correct Answer: C
QUESTION 58
What three pieces of information are required to be entered for the Session Manager to be installed and
synchronized with System Manager? (Choose three.)
A. System Manager IP Address
B. Session Manager Security Module Address
C. System Manager FQDN
D. DNS Server Address
E. Enrollment Password
Correct Answer: ACE
QUESTION 59
Which three statements about a user's profile are correct? (Choose three.)
A. Branch Session Manager (BSM) association is set in the Session Manager Profile under the user's
Communication Profile. If a primary Session Manager has been selected then assigning a BSM mandatory.
B. Using the Endpoint Profile a user can be assigned a station on a Communication Manager that SMGR
knows about.
C. The difference between the 'SMGR Login Password' and the 'Shared Communication Profile Password is
that one allows the user to login to the SMGR web interface and the other allows them to authenticate at a
device.
D. A user may be assigned exactly one role. That single role can allow access to multiple resource types.
E. User identity authentication (password checking) can be achieved by first configuring SMGR to
communicate with an LDAP server and then choosing the profile 'Authentication Type' as 'Enterprise'.
Correct Answer: BCE
QUESTION 60
On a SIP Entity that is defined as type session Manager, what should be defined?
A. an adaptation
B. listening ports
C. an outbound proxy
D. a credential name
Correct Answer: B
QUESTION 61
Session Manager has a routing policy that routes calls made to any number beginning with '100' to SIP Entity
X. However, 'sip.-1001avaya.com' is the SIP communication profile address of user Y. User Y is not currently
registered (signed in) with Session Manager.
What will happen if Session Manager receives a call addressed to 'sip.-1001avaya.com' and why?
A. It depends on the time ranges of the policy.
If the call is placed inside a defined time range for the policy, the call will be routed to destination
B. If not, then Session Manager will attempt to route the call to user Y.
Since Y is not registered, the call will timeout, and the call will fail.
C. Since user Y is not currently registered, the call will be handled by the routing policy.
If the call is placed during a time range specified by the policy, then the call will be routed to destination X.
If not, then the call will fail.
D. Since the destination URI matches a communication profile SIP handle, Session Manager will not use the
routing policy in handling the call.
The call will fail since user Y is not currently registered.
E. Since the destination URI matches a routing policy dial pattern, Session Manager will give no consideration
to the user Y registration status.
If the call is made during a time range for the policy, the policy will be applied and the can will be routed to
destination X.
If not, then the original URI of 'sip.-1001avaya.com' will be used as the destination to which Session
Manager will route the call.
Correct Answer: C
QUESTION 62
A technician is tasked with creating a set of Routing Policies for the organization.
Which statement describes the steps that must be taken prior to defining a new Routing Policy?
A. A SIP entity must be specified as both a destination and as an origination point. You must provide the times
of day that the policy applies, and a dial pattern or regular expression that the call URI must match.
B. The destination SIP entity can either be chosen specifically, or it may be selected implicitly using a
matching expression. Multiple times of day the policy is active can be chosen. The policy must have either
a dial pattern or regular expression.
C. A dial pattern must be specified which the called party in the SIP message is matched against.
Inclusion of a time range, or regular expression, is optional but recommended since it makes the policy
more specific.
D. A SIP Entity must be specified as a destination.
Correct Answer: C
QUESTION 63
A company has multi-location voice network. They are introducing Session Manager to make their routing
centralized. They have Avaya Communication Manager at their main location.
For the SIP telephone on Session Manager to call the H.323 telephones on communication Manager, which
adaption module may be used in their configuration?
A. ChangeDomain
B. DigitConversionAdapter
C. NumberAdaptation
D. DomainChangeAdapter
E. DefaultAdapter
Correct Answer: B
QUESTION 64
System Manager provides a Dashboard summary for monitoring and validating the health of each Session
Manager instance.
What information is not available from the Session Manager Dashboard?
A. Service State
B. Security Module status
C. Entity Monitoring
D. Managed Bandwidth status
Correct Answer: D
QUESTION 65
Which two statements about Managed Bandwidth are true? (Choose two.)
A. If the Managed Bandwidth field is blank for a location no Call Admission Control is done for that location.
B. If the Managed Bandwidth field has a value. Session Manager keeps track of the bandwidth in use based
on the calls coming out of and going to that specific location and denies new calls when the bandwidth in
use reaches the limit.
C. If the Managed Bandwidth field is blank for a location, the default Call Admission Control is done for that
location. Session Manager keeps track of the bandwidth in use based on the calls coming out of and going
to that specific location and denies new calls when the bandwidth in use reaches the limit.
D. If the Managed Bandwidth field has a value. Session Manager keeps track of the bandwidth in use based
on the calls coming out of and going to that specific location and drops old calls when the bandwidth in use
reaches the limit.
E. If the Managed Bandwidth field has a value, Session Manager keeps track of the bandwidth in use based
on the calls coming out of and going to that specific location and sends an alarm to an administrator when
new calls reach the bandwidth the limit.
Correct Answer: AB
QUESTION 66
Which component of the Communication Profile can be changed by modifying a user via Communication
profile editor?
A. Communication Address
B. Session Manager Profile
C. Endpoint Profile
D. Messaging Profile
Correct Answer: B
QUESTION 67
From which Session Manager Profile field would an administrator define the local server for failover from the
core?
A. Primary Session Manager
B. Secondary Session Manager
C. Origination Application Sequence
D. Termination Application Sequence
E. Survivability Server
Correct Answer: B
QUESTION 68
Which statement describes the purpose of Timer B?
A. Timer Bdetermines the maximum allowable call duration.
B. Timer B determines the length of time Session Manager allows a telephone to ring before canceling the call
and routing it elsewhere.
C. Timer B determines the maximum time period between a dispatched request and the anticipated "200 OK".
D. Timer B determines the period of time a Session Manager waits for a response before canceling the
request and perhaps routes it elsewhere.
Correct Answer: D
QUESTION 69
The Data Replication Service replicates data from the master database to local copies of the database on each
Session Manager instance. It is important that the master and local database are synchronized.
How would an administrator check that the databases are synchronized?
A. Run initDRS
B. View the Session Manager Security Module status.
C. Execute the 'Test Postgres database sanity' maintenance test
D. Check the status of the Replica Group
Correct Answer: D