netiquette-a-guide-to-using-im-at-work-reading-com-grammar-drills-reading-comprehension-exercises_3225

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Colleges all over America are blocking standard Instant Messaging ports, yet strangely more and more businesses are encouraging employees to use IM. Especially in large offices, IM is much quicker than using the telephone or sending email.
While many companies have been quick to embrace the IM technology, they've been reluctant to integrate any set policies for its use; and this can turn out badly for the employee who over uses IM.
Here is a straightforward guide to using IM in the workplace:
Don't overdo it. A lot of employees tend to overuse IM, and waste valuable hours talking to friends and family. Chats with employees should be short and professional ("here's that website link", or "can we meet over lunch to discuss this proposal?").
Use your away message. If you're working, use your away or status message (or at the very least your profile) to let people know you're busy, then just glance at it to see if a coworker is trying to talk to you.
Don't talk about confidential information. IM isn't secure, so you shouldn't be using it to discuss company secrets.
Make sure you stick to company policy. Ask your supervisor if you can install an IM client like AIM, MSN, Yahoo, or ICQ. While some companies understand the huge benefits of using IM at work others severely frown upon its use as a waste of time, so make sure you find out which category your company belongs to.
Don't use slang. You won't impress the boss by using "lol" instead of a period (.) after every sentence; supervisors just aren't impressed by IM slang.
1. Some companies are in favor of the use of IM at work; others are against its use. [ ]
____________________________________________________________________
2. The number of companies encouraging their employees to use IM at work is increases more and more. [ ]
____________________________________________________________________
3. The excessive use of IM at work is a waste of time. [ ]
____________________________________________________________________
4. If you are working you should set your status as “busy”. [ ]
____________________________________________________________________
5. You should use IM according to your company’s policy. [ ]
____________________________________________________________________
6. The companies that allow IM use at work are reluctant to adopt a policy for its use. [ ]
____________________________________________________________________
7. Slang is highly recommendable to avoid waste of time at work. [ ]
____________________________________________________________________
Mark what is true [T] or false [F] according to the text (correct when it’s false):
� HYPERLINK "http://www.noslang.com/im.php" �http://www.noslang.com/im.php�
Answer the questions about the text:
1. What are colleges doing? What about business companies?
______________________________________
2. Why do you think companies allow IM while colleges are blocking them?
______________________________________
3. What are the advantages of using IM for communication with other employees and clients?
______________________________________
4. What are the disadvantages?
______________________________________
5. What will happen if you overuse IM while working?
______________________________________
6. Why shouldn’t confidential information be discussed using IM?
______________________________________
Personal Questions:
1. What’s your favorite IM software?
________________________________
2. How often do you use IM?
________________________________
3. What kind of people do you communicate in IM (friends, family, coworkers, etc.)?
________________________________
4. Do you think IM is a secure way of communication? Why (not)?
________________________________
5. Do you think IM makes you waste time? How?
________________________________
6. Do you think the increasing of communication using IM is making people less used to face-to-face communication? Why do you think so?
________________________________
________________________________
Complete with the suitable question tag:
1. A lot of employees tend to overuse IM, ________________?
2. IM is much quicker than using the telephone or sending email, ______________________?
3. Chats with employees should be short and professional, _______________________?
4. IM isn't secure, ____________________?
5. You shouldn't be using it to discuss company secrets, ____________________?
6. They've been reluctant to integrate any set policies for its use, __________________________?
7. You won't impress the boss by using "lol" instead of a period (.) after every sentence, ________________?
8. Some companies understand the huge benefits of using IM at work, ______________________?
Explain why some companies adopted the use of IM at work and summarize its use etiquette:
__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
1. Some companies are in favor of the use of IM at work; others are against its use. [ T ]
2. The number of companies encouraging their employees to use IM at work is increases more and more. [ T ]
3. The excessive use of IM at work is a waste of time. [ T ]
4. If you are working you should set your status as “busy”. [ T ]
5. You should use IM according to your company’s policy. [ T]
6. The companies that allow IM use at work are reluctant to adopt a policy for its use. [ F ]
SOME COMPANIES ARE RELUCTANT; OTHER HAVE A POLICY.
7. Slang is highly recommendable to avoid waste of time at work. [ F ]
YOU SHOULD AVOID SLANG AT WORK.
Answer the questions about the text:
1. What are colleges doing? What about business companies?
WHILE COLLEGES ARE BLOCKING IM, MORE AND MORE COMPANIES ARE ADOPTING IT AT WORK.
2. Why do you think companies allow IM while colleges are blocking them?
(PERSONAL ANSWER)
3. What are the advantages of using IM for communication with other employees and clients?
IM IS QUICKER THAN PHONE CALLS OR SENDING EMAILS.
4. What are the disadvantages?
PEOPLE TEND TO OVERUSE IT AND WASTE TIME AT WORK.
5. What will happen if you overuse IM while working?
YOU WILL WASTE TIME.
6. Why shouldn’t confidential information be discussed using IM?
BECAUSE IM ISN’T SECURE.
Complete with the suitable question tag:
1. A lot of employees tend to overuse IM, DON’T THEY?
2. IM is much quicker than using the telephone or sending email, ISN’T IT?
3. Chats with employees should be short and professional, SHOULDN’T THEY?
4. IM isn't secure, IS IT?
5. You shouldn't be using it to discuss company secrets, SHOULD YOU?
6. They've been reluctant to integrate any set policies for its use, HAVEN’T THEY?
7. You won't impress the boss by using "lol" instead of a period (.) after every sentence, WILL YOU?
8. Some companies understand the huge benefits of using IM at work, DON’T THEY?