AnaPaulaW Pischke_S40064799_EffectiveWriting_Assesment1

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Family Name: 
	 Wolmann Pischke
Given Name:
	Ana Paula 
Student ID: Course:
	 S40064799
	 
	Certificate III in Business
Subject: Trainer’s name:
	Effective Writing 
	 
	
Declaration: I certify that this assignment is entirely my own work. I have provided full referencing to the work of others. The material in this paper has not been submitted before.
	IMPORTANT – READ THIS FIRST
PLAGIARISM: You must compose your answers in your own words. Simply pasting text from the Internet OR the APC workbook may result in a failing grade. It is better to write your own thoughts in your own words – even if your English is not perfect – rather than copy word-for-word the thoughts of someone else.
SUBMITTING IDENTICAL ANSWERS: You may discuss your assessments with other students, but submitting identical answers to other students may result in a failing grade. Your answers must be yours alone.
TUTORIALS: Tutorials are run every week to help you answer the assessments. The schedule for tutorials will be announced during the first week of term. You are urged to attend the tutorial that pertains to your online subject.
Effective Writing – Assessment 1
Part. A
1. Why is it necessary to determine the audience and purpose of a document before sending? 
We consider it necessary to determine the recipient (public) and the subject, that is, the reason why the document will be sent. This is necessary because each document is different. For example, when you write a report to your manager, you need to provide more information than the situation where you need to speak to your team.
After considering the target audience and the subject of the document, you need to collect more information about the type of document you should bring. The purpose of a document will determine what information will be sent.
2. Why is it necessary to determine the format and structure of a document?
Each company has legislative and regulatory regulations that will influence the way in which you must present the information to be delivered. Therefore, it is necessary to determine the format and structure of a document to ensure that the formatting of a document is consistent, a model of the documents produced must be easily accessible in your software. Appropriate formats for documents may include emails or detailed business letter. 
3. What organisational requirements may impact upon documents you are preparing? 
The organizational requirements that may affect the documents that I am preparing may be company templates or internal style conventions, which include margin, color of use, fonts and part of the design of the document Identity signed for correspondence / communication.
4. Name two methods of communication. 
Fax and E-mail are two methods of communication.
5. Name two means of communication. 
Phone and Letter are two means of communication.
6. Who else in the organisation might you ask to check the documents before sending? 
I could ask my co-worker to check the document before sending. Always considering organizational procedures. I can ask as well to my supervisor and manager.
7. How will you ensure it is being sent to the correct recipient? 
I can guarantee that it is being sent to the correct recipient by checking the recipient's name and address to ensure that it is being sent to the correct recipient. Requirements such as email address, title, content, spelling.
8. Name two systems to file or store company documents. 
OneDrive and Dropbox are two systems to file or store company documents.
9. Name two resources that would assist in document production. 
Formatting and the use of company logo would assist in document production.
Part. B
From: s40064799@student.apc.edu.au
To: kkishor@hotmail.com
Subject: Captain Cook Cruise - Information
Hello Kellie! 
How are you? I hope you’re very well.
Firstly, I would like to say thank you for contacting us! I will be here to help you with all information you need about the Harbour Cruises on Sydney Harbour.
It is confirmed that the Captain Cook Cruise will be available in this date 11th of March with all seafood buffet for lunch, barbecue in the dinner and vegetarian and vegan options as well. The cruise will take place in 5 days until March 16 and you can count on a wonderful team that will help you with all you need during the cruise. We also have Wi-Fi, so you can be connected on internet all the time during your trip. I will need you to send me your name, photo ID or passport and your phone number so I can send you the quotation with the prices and other information for this date.
If you still need more information, please do not hesitate to contact me. I hope you will have a lovely time in Sydney.
Best Regards,
Ana Paula Wolmann Pischke
Concierge at Sydney Harbour Cruise
Part. C
Dear Mr. Ken,
How are you? I hope you’re very well. 
I am David Duran from Australian Pacific Travel.
As we have received great feedback and comments on the Warner Bros Theme Parks, we would like to have it in our brochure and close a partnership.
We are the fastest growing wholesaler in Australia, and we are in the top five working on the new Sydney brochure, which would be fantastic for getting your information. Our proposal is to provide 4 pages of space for brochures advertising your product with images and excellent texts in exchange for 25% of the commission on all sales to future customers.
It would be gratifying to hear from you and discuss all the details about our proposal. If you want to know more, I will be on the Gold Coast around December 3rd and it would be great to meet you. If you have any questions, please don't hesitate to ask me.
Sincerely,
David Duran
Australian Pacific Travel