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When implementing a Next-Best-Action project, which step is recommended to be taken first? A. Define Issue and Group hierarchy B. Define propositi...

When implementing a Next-Best-Action project, which step is recommended to be taken first?

A. Define Issue and Group hierarchy
B. Define propositions
C. Define business rules
D. Define prioritization formula
A
B
C
D

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When implementing a Next-Best-Action project, the recommended first step is to define the Issue and Group hierarchy. This step helps in organizing and categorizing the different issues and groups that will be addressed in the project.

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