Complete the text below: _______, like any correspondence, are _______. Avoid writing email messages with long content. In general, email messages ...

Complete the text below: _______, like any correspondence, are _______. Avoid writing email messages with long content. In general, email messages have a short life; normally they are deleted after reading. Taking this into consideration, it is ideal that you write a _______ and _______ message, as the recipient will have enough time only to decide whether to delete it, reply to it, or save it.


a) E-mails; confidential; e-mails; brief; objective
b) Letters; public; letters; long; subjective
c) Memos; confidential; memos; brief; objective
d) Text messages; public; text messages; long; subjective