Neil: Sorry, can you spell your name for me, please? Customer: Linda Sammerson. S-A-double M-E-R-S-O-N. Neil: S-A-double M-E-R-S-O-N. Customer: That's right. I am from Hughes Insurance. Neil: Hughes? Can you repeat the name of the company, please? Customer: H-U-G-H-E-S. Neil: H-U-G-H-E-S. Customer: That's right. Neil: Ok, thanks very much for your call. I'll check...
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