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Technological Forecasting & Social Change 131 (2018) 4–17 Contents lists available at ScienceDirect Technological Forecasting & Social Change Composite innovation metrics: MCDA and the Quadruple Innovation Helix framework Elias G. Carayannis a,d,⁎, Yorgos Goletsis b, Evangelos Grigoroudis c a GWU School of Business, Washington, DC, USA b University of Ioannina, Department of Economics, GR45110 Ioannina, Greece c Technical University of Crete, School of Production Engineering and Management, GR73100 Chania, Greece d National Research University Higher School of Economics, Moscow, Russian Federation ⁎ Corresponding author. E-mail addresses: caraya@gwu.edu (E.G. Carayannis), vangelis@ergasya.tuc.gr (E. Grigoroudis). http://dx.doi.org/10.1016/j.techfore.2017.03.008 0040-1625/© 2017 Elsevier Inc. All rights reserved. a b s t r a c t a r t i c l e i n f o Article history: Received 21 February 2017 Accepted 5 March 2017 Available online 20 March 2017 Innovation is a complex, dynamic, socio-technical, socio-economic and socio-political phenomenonwhich needs to be approached in a holisticmanner to be properlymeasured and assessed. In this paper, we revisit the national and regional Innovation Scoreboards using a multiple criteria decision analysis (MCDA) approach in the context of the Quadruple Innovation Helix (QIH) framework. We deploy anMCDA approach combining AHP and TOPSIS methodswhichmerges data fromGovernment, University, Industry, and Civil Society sectors (the fourQIH actors or helices) and overcomes limitations of the existing Innovation Scoreboard approach by incorporating the differ- ent preference systems of the QIH Helix actors. The findings illustrate the power and promise of our approach as an alternative composite innovationmetric. Estimating the different preferences of innovation stakeholders gives the ability to develop policies and practices oriented towards specific QIH actors. Estimating the importance that eachQIH actor assigns to different innovation aspects is critical policy-wise and practice-wise as it provides a per- spective on relative efficacies and potential ways andmeans to calculate differential efficacies for alternative con- figurations of resource allocations. These results underlie specific policies, practices, and priorities therein based on the relative re-distribution of weights. © 2017 Elsevier Inc. All rights reserved. Keywords: Innovation Innovation Scoreboard Innovation systems MCDA AHP TOPSIS Quadruple Innovation Helix Framework Composite innovation metrics 1. Introduction Innovation is considered as a key driver to economic growth and competitiveness. Traditional industrial economies are now transformed to knowledge economies where innovation is considered to one of the mains drivers for sustained economic growth, if not the single one (Grupp and Mogee, 2004). Policy makers need efficient and effective tools to measure and monitor the innovation related performance so that they develop new measures, policies, and evaluate current approaches. In order to understand the innovation concept and model the inno- vation process, initially a linear approach has been considered for sever- al years, including a sequence of research (basic and applied) and commercialization (market test and diffusion). This linear approach was later changed with the introduction of a dynamic/systemic behav- iour in the chain-link model of innovation (Kline and Rosenberg, 1986). In this direction different actors are considered to be interacting into non-linear path characterized by feedback mechanisms. In this framework a systems approach is applied for describing the knowledge goletsis@cc.uoi.gr (Y. Goletsis), creation (‘Mode 1’ to ‘Mode 2’ (Gibbons et al., 1994) or even ‘Mode 3’ (Carayannis and Campbell, 2006, 2009) (Carayannis et al., 2016a). In particular, ‘Mode 1’ knowledge production is associated with the linear model of innovation (i.e., invention-innovation-diffusion), where there is a sequential ‘first-then’ relationship between basic research (knowl- edge production) and innovation (knowledge application). This ap- proach has been challenged by the concept of ‘Mode 2’ of knowledge production (Gibbons et al., 1994), which is related to a context-driven re- search (i.e., knowledge application and knowledge-based problem-solv- ing in a context of application), while ‘Mode 3’ knowledge production (Carayannis et al., 2016a) focuses on and leverages higher order learning processes and dynamics that allow for both top-down government, uni- versity and industry policies and practices as well as bottom-up civil soci- ety and grassroots movements initiatives and priorities to interact and engage with each other toward a more intelligent, effective, and efficient synthesis (see also (Carayannis and Campbell, 2006, 2009, 2012)). An innovation systems approach at a national level was introduced (Lundvall, 1992; Nelson, 1993) defining a complex set of relationships at a country level. Specifically, a National Innovation System (NIS) is de- fined as consisting of a network of institutions whose activities initiate, import, modify and diffuse new technologies and which provide the framework within which governments form and implement policies to influence the innovation process (Freeman, 1987; Metcalfe, 1995). http://crossmark.crossref.org/dialog/?doi=10.1016/j.techfore.2017.03.008&domain=pdf http://dx.doi.org/10.1016/j.techfore.2017.03.008 mailto:vangelis@ergasya.tuc.gr http://dx.doi.org/10.1016/j.techfore.2017.03.008 http://www.sciencedirect.com/science/journal/00401625 1 2 3 de 5E.G. Carayannis et al. / Technological Forecasting & Social Change 131 (2018) 4–17 TheNIS concept has since then been used as a tool for analyzing country specificities in the innovation process in a globalized economy, as well as a guide for policy formulation (OECD, 1999). This systematic ap- proach has been extended to regional level and the concept of a Region- al Innovation System has been introduced in the research and policy agendas (Cooke, 2001; Cooke et al., 1997). Regional concepts are con- sidered as tools to generate an effective national innovation system (Chung, 2002) as in the globalized knowledge-based economies the re- gion state is becoming the focal point of the economic activity instead of the nation state. Regions are more dynamic and responsive than nation states, regions can better exploit knowledge advantages and stocks, and they can focus on region specific capabilities, while interaction and co- operation (and clustering) are feasible at the regional level. As (Hajek et al., 2014) note, the benefits of spatial proximity are realized at region- al level, and the benefits are reflected in the effective formal and infor- mal cooperation among regional actors (investors, entrepreneurs, researchers, enterprises, public institutions, and consumers). In turn, policy formulation should focus on regional specificities and capabilities so as to optimize the results (see also the smart specialization concept). In this National/Regional innovation systems framework, four main interacting actors are involved, this leading to the concept of the Qua- druple Innovation Helix (QIH) framework. Within the QIH framework, academia and industry interact and collaborate while government co- ordinates and facilitates applying top-down policy instruments accord- ing to visions and perspectives for the future, while civil society forms the fourth helix interacting with all the above in a bottom-up fashion. Given that innovation is a complex dynamic socio-technical, socio-eco- nomic and socio-political phenomenon, civil society plays a central role in driving user-centric innovation that serves both the society and the economy (social innovation inter alia). Within this framework several approaches have been applied in order to measure innovation-related performance. An indicator ap- proach (single, multiple or composite) has been mostly followed; the need for international comparisons have led tothe use and the develop- ment of internationally comparable indicators. In general, the single in- dicator approach (e.g., R&D expenditures, number of patents) has been found to offer only a limited view of such a broad and complex concept such as innovation (Tidd and Bessant, 2013); therefore the role of com- posite indicators has been significantly enhanced in recent years (Carayannis and Grigoroudis, 2016; Carayannis and Provance, 2008; Paas and Poltimäe, 2010). Sub-indicators used in these approaches and related surveys have been following the evolution of the innovation concept with the introduction of the idea of incremental innovations, the introduction of non-technological innovation, the focus on co-oper- ation co-opetion and recently on open innovation(Chesbrough, 2006), as well as targeted open innovation (Carayannis and Meissner, 2016; Carayannis et al., 2016c; Meissner et al., 2016). Innovation scoreboards, based onmultiple indicators have been developed aiming at facilitating evaluation, benchmarking and policy formulation. Among the most widely used instruments are the European Innovation Scoreboard1 (EIS) and the Regional Innovation Scoreboard2 (RIS).3 IUS and RIS are considered to be the central authoritative sources for the European Commission and other EU as well as national policy making bodies (Adam, 2014). EIS is composed of 25 indicators covering 8 dimensions structured under 3main blocks/pillars. In a similar approach, RIS is com- posed of 12 indicators (existing also at the EIU). Although these innovation scoreboards are major attempts to grasp the multiple facets of innovation, they have received significant criti- cism on how the composite index is calculated (Archibugi et al., 2009; Grupp and Mogee, 2004; Grupp and Schubert, 2010), as well as due to the equal weighting scheme (Adam, 2014; Grupp and Mogee, 2004; https://ec.europa.eu/growth/industry/innovation/facts-figures/scoreboards_en https://ec.europa.eu/growth/industry/innovation/facts-figures/regional_en Other approaches include the Global Innovation Scoreboard, the Global Innovation In x, etc. - Schubert, 2006) applied in indicator aggregation. It should be noted that equal weighting does not imply the absence of weighting, because the former implies an explicit judgment on the weights being equal. Its ef- fect also depends on how component indicators are divided into catego- ries or groups:weighting equally categories (composed of different sub- indicators) could disguise different weights applied to each single sub- indicator (Goletsis and Chletsos, 2011; OECD, 2008). In order to address the above criticism in our work we apply a mul- tiple criteria approach for estimating the different innovation indicators' weights and constructing country and regional rankings. Althoughmul- tiple criteria decision analysis (MCDA) manages to effectively capture the multiple dimensions of the evaluation problem, as well as the exis- tence of multiple stakeholders, there are limited applications focusing on innovation; most of them apply MCDA for innovation planning (e.g., (Meesapawong et al., 2014)), technology roadmapping (see e.g. (Cho and Lee, 2013)). Recently, MCDA has been applied to assess the competitiveness of nations (Perez-Moreno et al., 2016) A multiple criteria method (namely TODIM) has been applied by Paredes- Frigolett et al. (2014) to rank innovation systems of Latin America and Iberian Peninsula countries; in their approach they suppose that prefer- ence weights are already known to the decision maker. Our approach is based on combining AHP (Saaty, 1990) and TOPSIS methods (Hwang and Yoon, 1981). Specifically, in our approach the weighting issue is addressed through the application of the Analytical Hierarchy Process (AHP) method. In the first step the AHP method applies pairwise comparisons to hierarchical struc- tures. Although it is usually applied in ranking problems, in the current application, the AHP method provides a structured frame- work for setting priorities on each level of the hierarchy. Given the hierarchy implied in the scoreboard indicators, we apply AHP for weight elicitation. The AHP method has been effectively applied in numerous MCDA applications with intangible criteria, while Saaty (Saaty, 2005) notes that using pairwise comparison measurements, the AHP method is able to provide relative measurements. In the sec- ond step, the TOPSIS (Technique for Order Preference by Similarity to Ideal Solution) is applied in order to evaluate the innovation performance of countries and regions. TOPSIS' basic principle is that the chosen alterna- tives should have the shortest distance from the positive ideal solution and the farthest distance from the negative ideal solution. As Tavana and Hatami-Marbini (2011) note, TOPSIS has been shown to be one of the bestMCDAmethods in addressing the rank reversal issue. This consis- tency feature is largely appreciated in practical applications. Another rel- ative advantage of TOPSIS is its ability to identify the best alternative quickly (Parkan and Wu, 1997). The proposed MCDA approach overcomes the need for conversion into a single metric (Cherchye et al., 2004) which can raise significant criticism especially in the case of aggregation of monetary with non- monetary outcomes (e.g., patents with employment and high tech ex- ports). Through the TOPSIS applicationwe also overcome the constraint for mutual independence of preferences that could occur if we applied a weighting average approach into the scoreboards' sub-indicators (see (Keeney and Raiffa, 1976) for further discussion). The evaluation of criteria (or attributes) weights is one of the major issues discussed in theMCDA literature, particularly in aggregation pro- cedures using an additive model. A detailed overview on weights elici- tation methods for additive models can be found in (Eisenführ et al., 2010)), while it should be noted that this problem can be examined by different perspectives. For example, (Keeney and Raiffa, 1976) pres- ent and discuss the trade-off elicitation procedure, while experimental analysis has been also used in several studies (see for example (Borcherding et al., 1991;Weber and Borcherding, 1993). Also, rank or- dering criteriamethodshave beenwidely used for evaluatingweights in an MCDA context (see (Ahn and Choi, 2012). Additional literature in weight elicitation includes the works of (Grupp and Mogee, 2004), who use a heuristic approach, while (Cherchye et al., 2008; Saisana and Tarantola, 2002) use models based on linear programming. https://ec.europa.eu/growth/industry/innovation/facts-figures/scoreboards_en https://ec.europa.eu/growth/industry/innovation/facts-figures/regional_en Fig. 1. Structure and indicators of EIS. Direction of time First Helix: Academia/ Universities Second Helix: Academia/ Universities Third Helix: State/ Government Fourth Helix: Media-based and culture-based public, and civil society Fig. 2. Conceptualization of the QIH framework (Carayannis and Campbell, 2009). 6 E.G. Carayannis et al. / Technological Forecasting & Social Change 131 (2018) 4–17 Freudenberg (2003) and Jacobs et al. (2004) adopt statistical methods based on Monte Carlo simulations. Our approach, apart from addressing technical criticisms on score- board construction, introduces a QIH framework perspective applied to the abovementioned approach, as we get criteria (sub-indicator) weights from a pool covering (i) multiple stakeholders and (ii) stake- holders from each of the four main actor or helices of the QIH frame- work. Each of them is characterized by a different preference system corresponding to different priorities and rankings. Incorporating the multiple actor view in our approach, the analysis can support the use of innovation-related data for assessing innovation related policies (at different levels/nation-region) along the precepts of the QIH framework. The main contribution of this work is that the proposed approach can be a valuable toolfor innovation policy makers as well as practi- tioners. Having estimated the different preferences of innovation stakeholders, it is possible to develop policies and practices oriented towards specific QIH actors or helices or potentially involve to a different extent the QIH actors in existing policies and practices. It should be emphasized that the QIH weights are both policy-wise and practice-wise critical, as they provide a perspective on relative efficacies and potential ways and means to calculate differ- ential efficacies for alternative configurations of resource allocations. These results underlie specific policies, and practices as well as prior- ities therein based on the relative re-distribution of weights. In addition, combining the results of the AHP and the TOPSIS methods it is possible to implement a performance/importance anal- ysis in order to identify strengths and weaknesses of national or re- gional innovation systems. Finally, contrary to the existing approaches, the presented work considers the different aspects of several decisionmakers in a national/regional innovation ecosystem, thus the existence and involvement of decision makers, which is ab- solutely necessary in MCDA problems, is clearly recognized and represented. In the following sections, we first briefly present the national and regional innovation scoreboards to form the basis of our approach. We then present the multiple criteria methodology proposed. Results in- cluding different weights and rankings are presented and commented in the next section which is followed by concluding remarks. 2. Innovation Scoreboards and the Quadruple Innovation Helix Framework - The European and the Regional Innovation Scoreboards The European Innovation Scoreboard (EIS) is a widely used compos- ite innovation index. It is used tomeasure at an annual basis the innova- tion performance of its member countries. EIS, previously named Innovation Union Scoreboard, is used as a major tool to assess relative strengths and weaknesses of national innovation systems and helps countries identify areas they need to address. Innovation performance is measured using a composite indicator – the Summary Innovation Fig. 3. AHP based weight calculation 7E.G. Carayannis et al. / Technological Forecasting & Social Change 131 (2018) 4–17 Index – which summarizes the performance of a series of indicators, structured in a hierarchical way. The Summary Innovation Index is cal- culated as the unweighted average of the normalized innovation indicators. Three types of indicators are distinguished: Enablers, which refer to innovation drivers external to the firm, Firm activities, referring to the innovation efforts at the level of the firm andOutputs referring to the ef- fects of firms' innovation activities. The current version of EIS considers in total 25 indicators, structured in 8 innovation dimensions and cover- ing the following 3 main blocks (Hollanders et al., 2016a): a. Enablers: This block of indicators captures the main drivers of inno- vation performance external to thefirm, including the innovation di- mensions of human resources (availability of a high-skilled and educated workforce), open, excellent and attractive research sys- tems (international competitiveness of the science base) andfinance and support (availability of finance and support for research/innova- tion projects). b. Firm activities: It refers to the innovation efforts at the firm level and consists of dimensions related to firm investments (R&D and non- R&D innovation investments), linkages and entrepreneurship di- mension (entrepreneurial and collaboration efforts with the public sector and among innovating enterprises), and intellectual assets (different forms of Intellectual Property Rights (IPR) as an output of the innovation process). c. Outputs: This final block is related to the effects of enterprises' inno- vation activities and includes the dimensions related to innovators (enterprises that have introduced innovations in different forms), and economic effects (economic success of innovation in terms of employment, exports, and sales). Fig. 1 presents an overview of the EIS, including the detailed innova- tion indicators. It should be noted that EIS concept has been evolving over the year mainly in terms of the included dimensions/indicators (e.g. including new forms of innovation). These revisions show the on- going debate on defining innovation and justify the lack of a universally accepted constant framework for measuring it (Carayannis and Grigoroudis, 2016; Carayannis and Provance, 2008). The Regional Innovation Scoreboard (RIS) is a regional extension of the EIS, assessing the innovation performance of European regions on a limited number of indicators. The RIS uses as many indicators as pos- sible from the EIS including regional data from the Community Innova- tion Survey (CIS). The RIS is limited to using regional data for 12 of the 25 indicators used in the EIS (see also Fig. 1). For some indicators, slight- ly different definitions have been used, as regional data would not be available if the definitions were the same as in the EIS. Similar to the EIS, a Regional Innovation Index is calculated as the unweighted average of the normalized innovation indicators (see (Hollanders et al., 2016b) for further details). Based on this composite index, regions are classified to innovation leaders, strong innovators, moderate innovators and modest Innovators, using EU28 average per- formance as a threshold. In general, as regional and national innovation is linked, variation is limited for most countries. Still, RIS manages to identify regional performance groups and identify in some cases stron- ger regional variation in some countries; this highlighting regional spec- ificities and the existence of regional ‘pockets of excellence’. - Quadruple Innovation Helix Framework As noted in the previous section, the ‘Mode3’ knowledge production system consists of innovation networks and knowledge clusters for knowledge creation, diffusion and use (Carayannis and Campbell, 2006; Prainsack, 2012): “It is a multi-layered, multi-modal, multi-nodal and multi-lateral system, encompassing mutually complementary and re- inforcing innovation networks and knowledge clusters consisting of human and intellectual capital, shaped by social capital and underpinned by financial capital” (Carayannis and Campbell, 2009). The Quadruple Innovation Helix (QIH) concept is associated with the ‘Mode 3’ knowl- edge production system (see (Carayannis et al., 2012) for a discussion of the evolution of knowledge creation models). The QIH framework is a transformation and enhancement of the Tri- ple Helix model developed by Etzkowitz and Leydesdorff (2000). The Triple Helix model considers only three helices that intertwine and by this generate a national innovation system limited to a top-down ap- proach: Universities, Industry, and Government, while in the QIH framework, Carayannis and Campbell (2009) propose to add a fourth helix, identified as “media-based and culture-based public” and “civil society”, thus introducing and incorporating the bottom-up approach. As shown in Fig. 2, this helix is related with “media”, “creative indus- tries”, “culture”, “values”, “lifestyles”, “art”, and perhaps also the notion 0.00 0.05 0.10 0.15 0.20 0.25 0.30 0.35 Human Resources Research Systems Finance & Support Firm Investments Linkages and Entrepreneurship Intellectual Assets Innovators Economic Effects Universities Government Industry Civil Society Fig. 4. Innovation Scoreboard weights per QIH actor. 8 E.G. Carayannis et al. / Technological Forecasting & Social Change 131 (2018) 4–17 of the “creative class” (see also (Carayannis et al., 2012; Carayannis and Campbell, 2012; Carayannis and Grigoroudis, 2016). It is important to note the dynamically intertwined processes of co- opetition, co-evolution and co-specializationwithin and across regional and sectoral innovationecosystems emphasized by the QIH concept (Carayannis and Rakhmatullin, 2014). Thus, the QIH actors may have different roles (e.g. enabler, utilizer, developer or user) that should be identified and analyzed. 3. Methodology In the proposed approach we apply a three step approach: (i) First, we identify the relevant indicators from the innovation scoreboards and establish the decision matrix. (ii) We apply the AHPmethod to ob- tain indicator (criteria) weights. In order to capture the preferences of the four different actors we use specially built questionnaires for this. Aggregate weights are then calculated. (iii) We apply the TOPSIS meth- od to get national or regional rankings according to the respective deci- sionmatrices (i.e., indicator scores) and theweights of each actor. Apart from the global ranking, individual actor rankings are obtained in order to reveal the diversified preference systems. In the following paragraphs the two MCDA methods applied are presented: - AHP – analytic hierarchy process AHP is a multiple criteria method that supports decisions by organising perceptions and judgements into a (multi-level) hierarchical structure that exhibit the forces that influence a decision (Saaty, 1994). AHP provides the framework for setting priorities on each level of the hierarchy using pairwise comparisons. This approach makes it ideal for estimation of weights in the scoreboard case (see also (Clinton et al., 2002; Reisinger et al., 2003) on the appropriateness of AHP for indi- cator prioritization). In the proposed approach we only apply the AHP approach for the elicitation of the indicators (criteria) weights, as TOPSIS is expected to better handle potential rank reversal issues. Moreover its dual comparison against positive and negative ideal solutions help avoiding the predicament that the units of same value cannot be appropriately ranked (see related discussion in (Hsieh et al., 2006; Joshi et al., 2011)). In AHP, the criteria weights W = (w1, w2, ….wm) are determined through pairwise comparisons using an m x m comparison matrix: A ¼ a11 ⋯ a1m ⋮ ⋱ ⋮ am1 ⋯ amm 0 @ 1 A where aij denotes the relative importance of criterion i over criterion j (in a scale 1–9) (aii = 1 and aij = 1/aji, i, j = 1.m). The weight vector can be then determined by solving the characteristic equation AW = λmaxW, where λmax is the maximum eigenvalue of A. Saaty (1990) also proposes the use of a Consistency Ratio (CR) to examine the consistency of A. In our approach we first apply AHP based pairwise comparisons for the calculation of the weights of the 8 EIS innovation dimensions. In a similar way the individual indicator weights are calculated for the indi- cators of each axis. The weights for each of the k actors are then the products of the twoweights. In order to capture the preferences of mul- tiple actors, mean weights are then calculated (see Fig. 3). - TOPSIS - Technique for Order Preference by Similarity to Ideal Solution TOPSIS is an outrankingMCDAmethod initially proposed by Hwang and Yoon (1981) that can be used for ranking or selection problems. Its main idea is that the best alternative is the one with shortest distance from the ideal (positive ideal) solution and the farthest distance from the negative ideal solution, among the whole criteria set. In our case, TOPSIS application is composed of the following steps: i. Establish the decision matrix for the ranking based on sub indicator scores, X ¼ xij; i ¼ 1::n; j ¼ 1::m � � Table 1 Innovation dimension weights per QIH actor (%). Innovation dimension Universities Government Industry Civil Society 1. Human resources 6.86 5.26 10.72 13.91 2. Research systems 4.06 5.90 8.13 12.05 3. Finance & support 12.36 6.52 14.59 15.75 4. Firm investments 17.26 15.40 18.61 13.23 5. Linkages and 20.73 4.82 15.85 9.65 9E.G. Carayannis et al. / Technological Forecasting & Social Change 131 (2018) 4–17 where n denotes the number of alternatives (i.e., countries/regions) and m the number of scoreboard indicators (criteria). ii. Calculate the normalized decision matrix, R = [rij] where rij xð Þ ¼ xijffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffi ∑nj¼1 x2ij q ; i ¼ 1;…;n; j ¼ 1;…;m: iii. Calculate the weight normalized decision matrix, V= [vij] by multi- plying with respective criteria weights: vij xð Þ ¼ wjrij xð Þ; i ¼ 1;…;n; j ¼ 1;…;m: In the proposed approach the weights are calculated though the ap- plication of the AHP method. iv. Determine the positive ideal solution (A+) and the negative ideal so- lution (A−) Aþ ¼ vþ1 xð Þ; vþ2 xð Þ;…; vþj xð Þ;…; vþm xð Þ n o ¼ maxvij xð Þj j∈ J1Þ � � ; minvij xð Þj j∈ J2 � �ji ¼ 1;…;n� � A− ¼ v−1 xð Þ; v−2 xð Þ;…; v−j xð Þ;…; v−m xð Þ n o ¼ minvij xð Þj j∈ J1Þ � � ; maxvij xð Þj j∈ J2 � �ji ¼ 1;…;n� � where J1 is associated with the positive indicators and J2 with the nega- tive indicators (if any). v. Calculate the distances of the alternatives to the positive ideal solu- tion Di+ and to the negative ideal solution Di−: Dþi � � ≔ ffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffi ∑ m j¼1 vij xð Þ−vþi xð Þ � �2s ; i ¼ 1;…;n: D−i � � :¼ ffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffi ∑ m j¼1 vij xð Þ−v−i xð Þ � �2s ; i ¼ 1;…;n: vi. Calculate the relative closeness to the ideal solution and rank the al- ternatives according to this distance (in descending order) Ci ∗ = Di−/(Di+ + Di−), i = 1,...,n 4. Application and results The proposed methodology has been applied to the two Innovation Scoreboards, namely the EIS and the RIS. For the EIS case, 25 indicators for 34 countries have been selected.4 As per the EIS hierarchy, these in- dicators have been grouped under 8 dimensions, namely Human Re- sources, Research Systems, Finance & Support, Firm Investments, Linkages and Entrepreneurship, Intellectual Assets, Innovators, Eco- nomic Effects. In a similar way, 11 indicator data for 190 European re- gions have been collected from RIS.5 Few missing values were replaced by average values in the country case. In the region case, the re- spective country value was used in case of a missing value. The 4 2015 scoreboard data have been used. In 2015, EIS was called IUS-Innovation Union Scoreboard. 5 RIS 2014 data have been used. dimension and indicator weights were extracted through a specially built questionnaire facilitating AHP like pairwise comparisons. A 1–9 scale was used, with 1 indicating equal importance between indicators and 9 indicating extreme importance. Aiming at capturing the different views of the QIH actors the ques- tionnaire was sent to four distinct groups: • Group Universities: This included academics active in innovation re- lated subjects as well as technology transfer offices, entrepreneurship offices, science and technology parks and related structures as well as research institutes. • Group Government: This included government officials (national and regional levels) dealing with entrepreneurship and innovation sup- port including Regional Innovation Councils. • Group Industry: This included Chambers of Commerce and Industry, listed companies in Athens Stock Exchange, accelerators and incuba- tors. • Group Civil Society: This included NGOs and students. The collected responses showed significant variation in the percep- tion of the importance of each innovation dimension (Fig. 4). As shown in Table 1, for University actors Linkages and Entrepreneurships, Firm Investments and Innovators (including SMEs with innovation and employment in fast growing firms) are themost important factors. Sur- prisingly, the (open, excellent and attractive) Research Systems dimen- sion is considered the least important for University respondents. The composition of the indicator could be an explanation to this: The related indicators include the international co-publications, the publications among top 10% cited and the numberof non-EU doctoral students. Al- though this is to be investigated, it seems that a series of other enablers belonging to research systems may be missing here. Government offi- cials have a totally different view giving strong emphasis on the Eco- nomic Effects of the innovation process, on Innovators and on Firm investment; all of which reside on the firm level. Contrary to the acade- mia, they consider Linkages and Entrepreneurship (including collabora- tions and in-house innovators) as the least important factor. The view of Industry people is relatively close to the Universities, with greater im- portance given to research systems. Intellectual Assets (patents, trade- marks, etc.) seem to be the least important factor to them. In the Civil Society case weights are more or less equally dispersed, with Finance and Support being considered as themost important factor and linkages being considered the least important one. In addition, it seems that the Research Systems and the Intellectual Assets have a very low impor- tance to all actors. On the other side, directly firm-related dimensions (i.e., Firm investments and Economic effects) have the highest impor- tance to all four actors. Combing the aforementioned estimated weights with the criteria performance it is possible to develop a series of performance/impor- tance diagrams, which are able to identify innovation strengths and weakness, as perceived by the different QIH actors. These diagrams are similar to SWOT maps or actions charts, since they can identify po- tential improvement actions, as well threats, opportunities or leverage entrepreneurship 6. Intellectual assets 6.19 10.27 3.34 10.14 7. Innovators 16.92 19.16 12.28 12.06 8. Economic effects 15.62 32.67 16.48 13.20 Fig. 5. Relative importance/performance diagrams per QIH actor. Table 2 Weight correlations among actors. Universities Government Industry Civil society Universities Pearson correlation 1 0.372 0.805⁎ −0.111 Sig. (2-tailed) 0.364 0.016 0.794 N 8 8 8 8 Government Pearson correlation 0.372 1 0.356 0.102 Sig. (2-tailed) 0.364 0.387 0.809 N 8 8 8 8 Industry Pearson correlation 0.805a 0.356 1 0.369 Sig. (2-tailed) 0.016 0.387 0.369 N 8 8 8 8 Civil society Pearson correlation −0.111 0.102 0.369 1 Sig. (2-tailed) 0.794 0.809 0.369 N 8 8 8 8 a Correlation is significant at the 0.05 level (2-tailed). 10 E.G. Carayannis et al. / Technological Forecasting & Social Change 131 (2018) 4–17 opportunities (see (Grigoroudis and Siskos, 2010) for a detailed discus- sion). The performance/importancediagrams for the different actors are presented in Fig. 5, where the importance of the innovation indicators, as estimated by the AHP method, corresponds to the horizontal axis, while the vertical axis refers to the average performance of these indica- tors across all countries, as given by the EIS (raw data). All values have been standardized using the average and the variance of data (so that the intercept of axes corresponds to the centroid of all points in the graph) in order to have fully comparable results. It is important to note that this standardization process produces relative diagrams, thus, the categorization of innovation criteria is relative, i.e., the impor- tance (or performance) value is considered high (or low) with compar- ison to the performance (or importance) values of the other criteria. Although the weights estimated by the AHPmethod reveal different preference systems for each QIH actor, the relative performance/impor- tance diagrams show several similarities across all actors. As shown in Fig. 5, public R&D expenditure is considered as a strength,while venture capital, business R&D expenditure, non-R&D innovation expenditure, innovative SMEs collaboratingwith others, and SMEs introducing prod- uct or process innovations are considered asweaknesses fromalmost all actors. It is important to note that the majority of the aforementioned weaknesses refer to firm activities, and particularly firm investments. Thus, these specific indicators should be a top improvement priority in any potential innovation policy. Different strengths and weaknesses may also be found for the QIH actors. For example new doctorate graduates is a strength for the Indus- try and the Civil Society, while employment in fast-growing firms of in- novative sectors is considered as a strength from the Government and the Civil Society. On the other hand, SMEs innovating in-house is a crit- ical indicator for the Academia and the Industry. These results may adopt or orient potential innovation policies to specific actors, in order to maximize the effectiveness of improvement actions or programs. Based on the above, the QIH is characterized by actors with quite di- verging views (see Table 2 for weight correlations among actors). This can raise major questions on how the co-evolution of the helix can be realized and how common goals (if they exist) can be achieved. Univer- sities and Government officials seem to focus on indicators external to them (Universities consider Research Systems and Intellectual Assets of lesser importance; Governments do not consider the Finance and Table 3 Country rankings. Country Universities Industry Government Civil society QIH EIS (IUS) AT 11 11 16 9 9 13 BE 4 6 8 6 6 11 BG 34 34 34 34 34 33 CH 6 1 2 1 1 1 CY 19 21 20 24 22 18 CZ 16 17 15 18 18 17 DE 5 2 1 4 3 5 DK 1 4 4 3 4 3 EE 15 13 9 12 12 15 EL 23 26 21 31 28 25 ES 29 31 32 30 32 22 FI 28 23 22 21 23 4 FR 13 12 13 10 10 12 HR 9 9 12 7 8 27 HU 14 15 11 11 13 24 IE 12 14 7 14 14 9 IS 7 7 5 8 7 10 IT 27 25 30 26 26 19 LT 31 29 29 28 29 29 LU 30 28 31 25 27 7 LV 21 24 27 23 24 30 MK 26 30 23 32 30 32 MT 25 27 24 27 25 21 NL 22 22 19 22 21 6 NO 17 18 26 16 17 16 PL 8 8 14 13 11 28 PT 32 32 28 29 31 20 RO 18 20 25 19 20 34 RS 20 16 10 17 16 23 SE 3 5 6 5 5 2 SI 33 33 33 33 33 14 SK 10 10 17 15 15 26 TR 24 19 18 20 19 31 UK 2 3 3 2 2 8 11E.G. Carayannis et al. / Technological Forecasting & Social Change 131 (2018) 4–17 Support or theHuman Capital as important factors). Similarly, but not to the same extent, Civil society gives less importance to Collaborations. Fi- nally, one should note the very low importance Industry gives to Intel- lectual Assets; this could be indicating major deficiencies in knowledge transfer mechanisms. Applying the TOPSIS method, we obtained the country rankings as reported in Table 3. Average weights for four actor types have been used in calculations. Individual actor ranking are also provided. Table 3 reveals differences compared to EIS rankings with a moderate Spearman's correlation coefficient between our ranking and EIS (Spearman's rho= 0.523). Although Switzerland gets the top positions in the both rankings and there is a small difference in rankings of Table 4 Spearman's correlation co-efficient (national level). Universities Govern Universi-ties Correlation coefficient 1.000 0.899a Sig. (2-tailed) 0.000 N 34 34 Govern-ment Correlation coefficient 0.899a 1.000 Sig. (2-tailed) 0.000 N 34 34 Industry Correlation coefficient 0.971a 0.924a Sig. (2-tailed) 0.000 0.000 N 34 34 Civil Society Correlation coefficient 0.941a 0.899a Sig. (2-tailed) 0.000 0.000 N 34 34 QIH Correlation coefficient 0.959a 0.928a Sig. (2-tailed) 0.000 0.000 N 34 34 EIS Correlation coefficient 0.441a 0.515a Sig. (2-tailed) 0.009 0.002 N 34 34 a Correlation is significant at the 0.01 level (2-tailed). countries such as Bulgaria, Latvia, Czech Republic, Norway, FYROM and France, there is a significant deviation in countries such as Croatia, Poland, Netherlands, Finland, Luxembourg and Slovenia. We can also note some patterns. Denmark and UK get top positions according the Universities' ranking. Both, Industry and Government provide similar top rankings to Switzerland and Denmark while according to the Civil Society Switzerland and UK get the top positions. Finland is also an in- teresting case, which although in the EIS ranking gets a Leader position (fourth) in our case gets an inferiorposition (number 23); this being at- tributed to the different weighting system. Finland's strongest relative strengths are in International scientific co-publications, License and pat- ent revenues from abroad, PCT patent applications, and Public-private co-publications. However, in our approach considering actual prefer- ence systems of the innovation actors, as already noted Research Sys- tems and the Intellectual Assets have a very low importance to all actors. This example can reveal the shortcomings of the equalweighting approach followed by EIS and the merits of our MCDA based approach. In the following table (Table 4), the Spearman's correlation coeffi- cient among the different rankings is calculated. Despite the significant variations in the preference systemof each actor (i.e., weights) rankings are quite similar. In a similar way regional weights are presented in Table A2 and the respective regional rankings in Table A3 at the Appendix A. As shown in Table 5 the correlations among individual regional rankings are high. Direct comparisonwith RIS is not feasible as RIS does not provide in- novation scores, rather it follows a classification schema to Innovation Leaders, Followers, Moderate and Modest Innovators. Following the same classification schema, it is clear that our approach provides quite different results (Table 6). The same applies to the national approach as well. This is due not only to the different weighting system our ap- proach but also to the relative comparison approach (to the ideal) of the TOPSIS method. It could also become an indication for the re-exam- ination of the classification thresholds used. (See Table 6.) In 79 cases (i.e., regions) there is a coincidence between the national and the regional classification, while in the rest 111 case there are vari- ations, some of them being quite major. As shown in Fig. 6, there are in- novative regions significantly overperforming national average (see e.g. in Czech Republic, Spain, the Netherlands, Portugal, Slovenia, Finland and Norway). Moreover, and this should be especially considered by the policy makers, there are significant variations in innovation within the majority of countries; these variations being more prominent in Spain, Poland and Croatia. Although each region has its own specificities and smart specializations it is this analysis can provide major support for benchmarking, decisionmaking and policy formulation on the direc- tion of reduction of inequalities among European nations and regions. ment Industry Civil Society QIH EIS 0.971a 0.941a 0.959a 0.441a 0.000 0.000 0.000 0.009 34 34 34 34 0.924a 0.899a 0.928a 0.515a 0.000 0.000 0.000 0.002 34 34 34 34 1.000 0.976a 0.990a 0.491a 0.000 0.000 0.003 34 34 34 34 0.976a 1.000 0.991a 0.540a 0.000 0.000 0.001 34 34 34 34 0.990a 0.991a 1.000 0.523a 0.000 0.000 0.001 34 34 34 34 0.491a 0.540a 0.523a 1.000 0.003 0.001 0.001 34 34 34 34 Table 5 Spearman's correlation co-efficient (regional level). Universities Government Industry Civil Society QIH Universities Correlation coefficient 1.000 0.978a 0.945a 0.938a 0.985a Sig. (2-tailed) 0.000 0.000 0.000 0.000 N 190 190 190 190 190 Govern-ment Correlation coefficient 0.978a 1.000 0.932a 0.979a 0.993a Sig. (2-tailed) 0.000 0.000 0.000 0.000 N 190 190 190 190 190 Industry Correlation coefficient 0.945a 0.932a 1.000 0.901a 0.961a Sig. (2-tailed) 0.000 0.000 0.000 0.000 N 190 190 190 190 190 Civil Society Correlation coefficient 0.938a 0.979a 0.901a 1.000 0.975a Sig. (2-tailed) 0.000 0.000 0.000 0.000 N 190 190 190 190 190 QIH Correlation coefficient 0.985a 0.993a 0.961a 0.975a 1.000 Sig. (2-tailed) 0.000 0.000 0.000 0.000 N 190 190 190 190 190 a Correlation is significant at the 0.01 level (2-tailed). Table 6 Innovation performance classifications. Classification National level Regional level Our approach NIS Our approach RIS Innovation leaders 7 4 57 34 Innovation followers 9 7 56 57 Moderate innovators 10 13 59 68 Modest innovators 2 3 18 31 12 E.G. Carayannis et al. / Technological Forecasting & Social Change 131 (2018) 4–17 Caseswhere regional performance significantly outweighs national per- formance (see e.g. Bulgaria, Slovenia, Finland) should be mainly attrib- uted to the additional indicators included to EIS compared to RIS. 5. Concluding remarks and future research We have proposed a more holistic but also targeted structured ap- proachwhere we use AHP and TOPSIS to check and balance acrossmul- tiple and varying factors related to capturing and quantifying the presence and effects of regional and sectoral innovation dimensions. We have adopted the Quadruple Innovation Helix (QIH) framework developed by one of the authors of this paper (Carayannis and Campbell, 2009) and which has become an increasingly popular policy making instrument among policy makers with the European Commis- sion and other such organizations at the national and supra-national levels to serve as an integrative device and enabler of an AHP-based bal- anced scorecard approach to help identify and formulate insights for Fig. 6. Regional innovation perform theory, policy and practice concerning the design, deployment and de- velopment of innovation and entrepreneurship ecosystems. Some key findings and insights from our empirical research for this paper are: • Observed variation in indicator importance (i.e., QIH actor weights) may suggest the need for different policies and practices tailored to the preference system and contingencies to QIH actors. • Our methodology and empirical findings seem to overcome earlier criticismof the balanced scoreboard approach concerning aggregation and equal weighting of indicators. • Based on our methodology and empirical findings the power of the Regional Innovation System concept is demonstrated, however the limitations of the RIS approach due to limited data availability is also highlighted. • Based on our methodology and empirical findings we document sig- nificant variation in innovation performance within countries which constitute a strong indicator of regional level inequalities and varia- tion in innovation performance. • As a result, we empirically confirm the existence of regional innova- tion hubs (pockets of excellence). The authors have past and ongoing related research on the model- ling and analytics of innovation and entrepreneurship regional and sec- toral ecosystems (Carayannis et al., 2015, 2016b,d; Carayannis and Grigoroudis, 2016; Carayannis and Rakhmatullin, 2014) and this work will help advance the state of the art regarding this stream of research ance range across countries. 13E.G. Carayannis et al. / Technological Forecasting & Social Change 131 (2018) 4–17 that is increasingly becoming amajor research thrust among academics and policy makers. Future research will thus aim to collect more breadth and depth of data to help validate our working hypotheses and thus help advance our research agenda dealing with remaining challenges of validity, reli- ability and generalizability as well as policy relevance and impact and advance the envelop of effective efficiency using the QIH approach. On a meta-level, this research has the potential of making a major contribution to research protocol design, in the form of a qualitatively transformational methodological innovation and contribution using multi-level approaches and a synthetic, holistic multi-method approach 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 P R R N SM In E P M E B B B B B C C with MCDA to enable more effectively efficient tools for ecosystem de- sign, as well as the creation and support of more effectively efficient in- novation and entrepreneurship ecosystems. Acknowledgement The article was prepared partly within the framework of the Basic Research Program at the National Research University Higher School of Economics (HSE) and partially supported within the framework of the subsidy granted to the HSE by the Government of the Russian Federation for the implementationof the Global Competitiveness Program. Appendix A Table A1 Indicator weights per actor type_NIS Universi-ties Industry Govern ment Civil Society QIH .1.1 New doctorate graduates 0.033 0.066 0.029 0.059 0.055 .1.2 Population completed tertiary education 0.031 0.033 0.017 0.042 0.037 .1.3 Youth with upper secondary level education 0.005 0.008 0.037 0.038 0.030 .2.1 International scientific co-publications 0.014 0.025 0.015 0.038 0.032 .2.2 Scientific publications among top 10% most cited 0.021 0.038 0.038 0.059 0.050 .2.3 Non-EU doctorate students 0.006 0.018 0.004 0.024 0.020 .3.1 Public R&D expenditure 0.049 0.071 0.066 0.083 0.076 .3.2 Venture capital 0.075 0.075 0.048 0.087 0.080 .1.1 Business R&D expenditure 0.122 0.103 0.062 0.059 0.072 .1.2 Non-R&D innovation expenditure 0.050 0.083 0.099 0.069 0.072 .2.1 SMEs innovating in-house 0.058 0.064 0.012 0.023 0.032 .2.2 Innovative SMEs collaborating with others 0.099 0.064 0.040 0.052 0.057 .2.3 Public-private co-publications 0.050 0.031 0.014 0.019 0.023 .3.1 PCT patent applications 0.017 0.009 0.035 0.017 0.017 .3.2 PCT patent applications in societal challenges 0.013 0.006 0.022 0.034 0.027 .3.3 Community trademarks 0.022 0.006 0.016 0.014 0.014 .3.4 Community designs 0.010 0.013 0.013 0.033 0.026 .1.1 SMEs introducing product or process innovations 0.055 0.054 0.090 0.045 0.051 .1.2 SMEs introducing marketing/organisational innovations 0.092 0.037 0.028 0.031 0.038 .1.3 Employment fast-growing firms of innovative sectors 0.021 0.032 0.066 0.041 0.040 .2.1 Employment in knowledge-intensive activities 0.008 0.030 0.012 0.020 0.020 .2.2 Contribution of MHT product exports to trade balance 0.032 0.035 0.075 0.031 0.036 .2.3 Knowledge-intensive services exports 0.032 0.034 0.089 0.035 0.040 .2.4 Sales of new to market and new to firm innovations 0.027 0.042 0.034 0.025 0.029 .2.5 Licence and patent revenues from abroad 0.057 0.024 0.039 0.021 0.026 3 Table A2 Indicator weights per actor type-RIS Universi-ties Industry Govern ment Civil Society QIH opulation having completed tertiary education 0.072 0.117 0.088 0.158 0.136 &D expenditure in the public sector 0.129 0.159 0.121 0.193 0.174 &D expenditure in the business sector 0.105 0.130 0.066 0.071 0.082 on-R&D innovation expenditure 0.075 0.073 0.104 0.075 0.079 Es innovating in-house 0.091 0.077 0.017 0.040 0.047 novative SMEs collaborating with others 0.125 0.096 0.053 0.068 0.078 PO patents 0.065 0.036 0.090 0.112 0.093 roduct or process innovators 0.060 0.074 0.150 0.077 0.081 arketing or organisational innovators 0.117 0.060 0.046 0.056 0.063 mployment in medium-high/high-tech manufacturing and knowledge-intensive services 0.039 0.060 0.070 0.066 0.066 les of new-to-market and new-to-firm innovations 0.124 0.120 0.195 0.085 0.102 Sa Table A3 Regional rankings per actor type. Region (NUTSII) University Government Industry Civil Society All 4 helices E1 55 35 45 60 47 E2 41 44 41 49 44 E3 54 55 56 69 59 G3 186 177 184 188 186 G4 167 174 163 163 165 Z01 75 87 49 39 62 Z02 87 102 83 122 99 (continued on next page) T 14 E.G. Carayannis et al. / Technological Forecasting & Social Change 131 (2018) 4–17 able A3 (continued) Region (NUTSII) C C C C C C D D D D D D D D D D D D D D D D D D D D D IE IE E E E E E E E E E E E E E E E E E E E E E E E FR FR FR FR FR FR FR FR FR IT IT IT IT IT IT IT IT IT IT IT IT IT IT IT University Government Industry Civil Society All 4 helices Z03 138 144 134 143 139 Z04 116 99 135 158 129 Z05 90 63 99 124 95 Z06 93 100 90 96 92 Z07 104 76 112 130 108 Z08 128 142 139 160 143 K01 9 20 8 12 14 K02 23 49 26 44 34 K03 72 69 76 58 66 K04 61 54 69 41 55 K05 35 53 29 43 42 E1 1 8 5 9 3 E2 8 10 17 25 17 E3 3 9 2 2 1 E4 42 32 60 46 45 E5 29 25 23 15 21 E6 31 22 38 32 31 E7 15 15 34 45 27 E8 45 40 53 51 46 E9 17 16 35 34 25 EA 30 18 43 47 37 EB 32 19 46 54 41 EC 43 30 65 65 48 ED 7 11 10 10 7 EE 53 48 70 74 61 EF 49 37 72 67 56 EG 13 12 28 26 20 01 64 52 64 73 63 02 50 47 50 63 49 L1 68 39 79 91 72 L2 77 93 97 104 89 L3 82 50 85 83 77 L4 70 56 86 87 75 S11 135 133 125 118 127 S12 119 79 100 89 100 S13 126 114 104 86 106 S21 92 73 67 71 76 S22 84 57 63 70 69 S23 120 97 109 115 110 S24 106 72 96 94 93 S3 108 113 78 68 88 S41 123 85 106 110 109 S42 147 128 142 150 144 S43 153 152 140 128 150 S51 111 108 95 82 101 S52 132 130 123 114 124 S53 187 187 182 173 184 S61 136 126 120 116 123 S62 150 141 143 142 147 S63 181 180 190 169 183 S64 180 179 188 168 182 S7 160 156 160 152 159 1 40 58 31 23 38 2 121 138 126 127 128 3 107 116 114 112 115 4 88 84 87 75 85 5 100 112 102 95 103 6 67 74 48 57 60 7 63 70 52 37 53 8 80 91 62 48 68 9 130 146 127 101 130 C1 83 61 84 99 82 C2 131 136 150 159 146 C3 118 109 111 108 112 C4 96 75 103 109 97 H1 114 106 137 138 126 H2 105 101 105 90 102 H3 109 80 124 120 111 H4 69 51 80 78 71 H5 94 65 98 92 86 I1 110 90 108 98 105 I2 127 118 128 117 122 I3 133 125 146 146 136 I4 97 86 77 64 81 F1 115 92 119 121 118 F2 152 143 155 157 153 T 15E.G. Carayannis et al. / Technological Forecasting & Social Change 131 (2018) 4–17 able A3 (continued) Region (NUTSII) IT IT IT IT IT IT H H H H H H H N N N N N N N N N N N N A A A P P P P P P P P P P P P P P P P P P P P P P P R R R R R R R R SI SI SK SK SK SK FI FI FI FI FI SE SE SE SE SE University Government Industry Civil Society All 4 helices F3 113 105 113 113 114 F4 145 137 145 140 141 F5 144 139 144 144 142 F6 137 129 147 153 140 G1 129 131 136 137 133 G2 139 134 141 135 134 U1 140 149 118 107 131 U21 168 169 167 176 171 U22 164 163 165 171 167 U23 178 183 177 178 179 U31 179 184 176 179 181 U32 162 178 161 166 166 U33 155 167 154 141 156 L11 37 23 32 14 24 L12 99 94 115 134 116 L13 95 78 117 131 107 L21 58 41 58 62 52 L22 36 26 37 24 30 L23 62 43 59 61 54 L31 34 13 24 7 19 L32 48 33 40 29 36 L33 44 31 39 28 33 L34 98 95 121 133 117 L41 39 21 44 38 39 L42 57 42 57 59 50 T1 10 29 20 31 22 T2 28 46 30 42 35 T3 46 60 66 76 64 L11 165 168 158 139 160 L12 141 145 110 79 121 L21 151 150 131 103 135 L22 161 158 159 147 158 L31 163 173 157 132 157 L32 154 157 151 145 154 L33 174 170 166 161 168 L34 188 188 174 165 180 L41 166 166 162 149 161 L42 172 165 170 164 169 L43 189 182 183 180 185 L51 156 153 156 151 155 L52 176 161 175 177 174 L61 184 181 179 174 178 L62 173 171 171 167 170 L63 171 176 164 155 163 T11 101 82 93 93 94 T15 142 140 153 156 151 T16 78 71 82 88 79 T17 33 38 36 53 40 T18 122 127 138 154 132 T2 124 147 149 148 145 T3 157 160 169 172 162 O11 177 164 181 182 177 O12 175 155 178 187 176 O21 158 162 173 181 173 O22 169 159 180 186 175 O31 159 151 168 183 164 O32 149 154 130 111 138 O41 185 185 187 190 188 O42 190 186 186 184 187 01 102 111 107 126 113 02 65 81 42 40 57 01 91 59 74 72 74 02 148 135 152 170 152 03 143 132 148 162 148 04 170 172 172 175 172 13 51 66 47 52 51 18 11 27 9 8 15 19 27 28 13 27 23 1A 6 34 4 16 16 2 112 121 129 136 125 11 5 36 7 5 9 12 2 14 1 1 2 21 79 110 92100 90 22 4 24 6 4 5 23 24 62 15 20 29 (continued on next page) T 16 E.G. Carayannis et al. / Technological Forecasting & Social Change 131 (2018) 4–17 able A3 (continued) Region (NUTSII) S S S U U U U U U U U U U U U C C C C C C C N N N N N N N H H University Government Industry Civil Society All 4 helices E31 89 122 101 102 104 E32 76 123 94 105 98 E33 38 64 25 6 26 KC 66 104 73 84 80 KD 52 103 55 77 73 KE 81 119 88 85 87 KF 60 107 71 80 78 KG 74 117 89 106 91 KH 12 67 12 33 32 KI 73 83 61 56 67 KJ 26 68 33 35 43 KK 47 89 54 66 65 KL 71 115 75 81 84 KM 56 88 51 36 58 KN 85 124 91 97 96 H01 18 3 14 17 8 H02 21 5 19 21 12 H03 19 2 16 18 10 H04 16 1 11 13 6 H05 25 7 27 30 18 H06 22 4 21 22 13 H07 20 6 18 19 11 OO1 59 45 22 11 28 OO2 117 98 122 125 119 OO3 125 120 116 119 120 OO4 146 148 133 123 137 OO5 86 77 68 50 70 OO6 14 17 3 3 4 OO7 103 96 81 55 83 RO1 134 175 132 129 149 RO2 182 190 189 189 190 RO3 183 189 185 185 189 H References Adam, F., 2014. Measuring National Innovation Performance: The Innovation Union Scoreboard Revisited. 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Carayannis is Full Professor of Science, Technology, Innovation and Entrepre- neurship, aswell as co-Founder and co-Director of the Global and Entrepreneurial Finance Research Institute (GEFRI) and Director of Research on Science, Technology, Innovation and Entrepreneurship, European Union Research Center, (EURC) at the School of Business of the GeorgeWashington University inWashington, DC. Dr. Carayannis' teaching and re- search activities focus on the areas of strategicGovernment-University-Industry R&Dpart- nerships, technology road-mapping, technology transfer and commercialization, international science and technology policy, technological entrepreneurship and regional economic development. Dr. Carayannis has several publications in both academic and practitioner journals, including IEEE Transactions in Engineering Management, Research Policy, Journal of R&DManagement, Journal of Engineering and TechnologyManagement, International Journal of Technology Management, Technovation, Journal of Technology Transfer, Engineering Management Journal, Journal of Growth and Change, Review of Re- gional Studies among others. Yorgos Goletsis is Assistant Professor in the Department of Economics of the University of Ioannina. He holds a Diploma Degree in electrical engineering and the Ph.D. degree in Op- erations Research, both from the National Technical University of Athens, Athens, Greece. His research interests include operations research, decision support systems, multicriteria analysis, quantitative analysis, data mining, artificial intelligence, efficiency evaluation, project evaluation. He has participated in a series of ICT related projects especially in the healthcare domain. He is member of IEEE, EMRBI-Euromed Research Business Institute, EUROWorking Group on Multicriteria Aid for Decisions, International Society of Multiple Criteria Decision Making. Currently, he teaches operations research, decision making and entrepreneurship related subjects. Evangelos Grigoroudis is Associate Professor on management of quality processes in the School of Production Engineering and Management of the Technical University of Crete, Greece (2002−). He has received distinctions from the Hellenic Operational Research So- ciety, the Academy of Business and Administrative Sciences, the World Automation Con- gress, the Foundation of Ioannis and Vasileia Karayianni, the Technical University of Crete, and the State Scholarships Foundation of Greece. He acts as reviewer for more than 60 scientific journals, and he is associate editor and member of the Editorial Board of the several scientific journals. He is author/editor of 17 books on the measurement of service quality, the business strategy and management, and the multicriteria decision aid ap- proaches, as well as of a significant number of research reports and papers in scientific journals and conference proceedings. http://dx.doi.org/10.1007/978-1-4419-1640-2 http://dx.doi.org/10.1016/j.respol.2004.09.007 http://dx.doi.org/10.1016/j.respol.2004.09.007 http://dx.doi.org/10.1016/j.respol.2009.10.002 http://dx.doi.org/10.1016/j.techfore.2013.07.013 http://ec.europa.eu/DocsRoom/documents/17821 http://ec.europa.eu/DocsRoom/documents/17821 http://dx.doi.org/10.2769/35418 http://dx.doi.org/10.1108/02640470610660387 http://dx.doi.org/10.1108/02640470610660387 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf0195 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf0195 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf0200 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf0200 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf0200 http://dx.doi.org/10.1016/j.eswa.2011.02.072 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf0210 http://dx.doi.org/10.1108/14601069810368485 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf0220 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf0220 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf0220 http://dx.doi.org/10.1016/j.techfore.2013.12.023 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf0230 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf0230 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf0235 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf0235 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf0235 http://books.google.co.uk/books?id=YFDGjgxc2CYC http://books.google.co.uk/books?id=YFDGjgxc2CYC http://dx.doi.org/10.1787/9789264189416-en http://dx.doi.org/10.1787/9789264189416-en http://dx.doi.org/10.1787/9789264043466-en http://www.mtk.ut.ee/sites/default/files/mtk/dokumendid/febawb78.htm http://www.mtk.ut.ee/sites/default/files/mtk/dokumendid/febawb78.htm http://opus.uni-hohenheim.de/volltexte/2014/1028 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf0265 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf0265 http://dx.doi.org/10.1016/j.econmod.2015.10.030 http://dx.doi.org/10.1016/j.econmod.2015.10.030 http://dx.doi.org/10.1007/s11024-012-9194-6 http://www.jstor.org/stable/40835943 http://dx.doi.org/10.1016/0377-2217(90)90057-I http://refhub.elsevier.com/S0040-1625(17)30323-2/rf201703190204511277 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf201703190204511277 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf201703190206571447 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf201703190206571447 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf201703190206571447 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf201703190206571447 http://dx.doi.org/10.13140/RG.2.1.1505.1762 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf0295 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf0295 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf0295 http://dx.doi.org/10.1016/j.eswa.2011.04.108 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf0305 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf0305 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf0310 http://refhub.elsevier.com/S0040-1625(17)30323-2/rf0310 Composite innovation metrics: MCDA and the Quadruple Innovation Helix framework 1. Introduction 2. Innovation Scoreboards and the Quadruple Innovation Helix Framework 3. Methodology 4. Application and results 5. Concluding remarks and future research Acknowledgement Appendix A References
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