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C H A P T E R F I V E Spirituality in Health Care Organizations Peter C. Olden Introduction Spirituality has become part of business and many business organizations, and this development includes American health care and health care organizations (HCOs). At the industry level, health care is including more spirituality because the biomedical scientific model has loosened to accept more nonmedical humanistic values and practices. This has occurred because many patients want spirituality in health care, and research has supported its effectiveness. The Institute for the Future1 reported that spiritual factors promote health, recovery from illness, and general well-being, noting “the consistency and robustness of studies involving the role of spirituality in health care.” Human dramas and events occur in HCOs and raise deeply spiritual questions about birth, life, suffering, renewal, and death.2 Integrating spirituality in HCOs has sometimes fundamentally affected an organization’s mission, goals, products/services, structure, jobs, production processes, culture, and performance measures. Perhaps more than in most businesses, these organizational features and elements change when a health care business decides to embrace spirituality. This chapter explains spirituality in health care and HCOs that pro- vide spiritual health care. The focus is on American health care; it is understood that other countries and their HCOs consider spirituality in their own ways with similarities and differences. The chapter next defines spirituality for health care and then reports on some of the J. Biberman et al. (eds.), Spirituality in Business © Jerry Biberman and Len Tischler 2008 Peter Olden74 relevant literature. A brief history of this topic is presented, followed by current practices of spirituality in health care and HCOs. Suggested future directions conclude the chapter. This chapter is important for health care practitioners, scholars, and patients because spirituality is bringing about changes in American health care, how it is provided, and how HCOs are managed and designed. What Is Spirituality? Spirituality is difficult to define, perhaps because it is so personal and individual. Roots of the word refer to breath and inspiration; Wilt and Smucker,3 who draw on centuries of debate and discussion, define it as “recognition or experience of a dimension of life that is invisible, and both within us yet beyond our material world, providing a sense of connectedness and interrelatedness with the universe.” One of many other definitions is, “what it is to be human, to search for a sense of meaning, purpose, and moral guidance for relating with self, others, and ultimate reality.”4 Spirituality is a philosophy of one’s life and val- ues that comes from culture, education, and personal experience; it can be unifying and bring meaning to one’s life and is the essence of who someone is.5 Spirituality may be further understood by identifying its domains, which could include experiences, functions, development, content, and expressions of spirituality.6 After reviewing spirituality literature, Young and Koopsen7 listed these interrelated key elements of spirituality in health care as follows: ● Relationships of oneself, other people, and a higher power or unifying force (perhaps a religious God, life principle, nature, music, art, or source of comfort). ● Meaning or purpose in life, based on searching. ● Hope, based on possibilities and powers beyond oneself and the present. ● Connectedness and harmony with other people, one’s God, nature, environment, or universe. ● Beliefs, based on feelings of faith and confidence in something. ● Expressions of spirituality through activities, rituals, hobbies, ref lections. Spirituality is generally viewed as a broader concept than religion and thus can be intrinsic in everyone. “Spirituality implies an inner
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