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DOCSFusion®
K N O W.
D E C I D E.
S U C C E E D.
Know. Decide. Succeed.
Three-tier Enterprise-ready Document Management
New to DOCSFusion
Failover— Multiple DOCSFusion
servers work as a unit so that if a
connection to one fails a user is
automatically mapped to another—
ensuring no down time, the maximum
in reliability and fault-tolerance
Load balancing—Multiple servers
pool their resources, so that not all
clients are mapped to one of them—
making DOCSFusion truly scalable and
enterprise-ready
SearchServer®—This award-winning
Information Retrieval engine is now the
default
Verity 2.4.1 support—To provide this
search engine to users as an option
Multi-value fields—To allow users to
enter more values in a profile setting—
to offer greater document search
flexibility
Expunge—Ensures the completely
secure deletion of expired documents,
meeting DISA certification for the U.S.
federal government
Delete option—Delete a version of a
document without deleting the profile,
to respond to special security needs
Y2K Compliance—This version of
DOCSFusion is Y2K compliant
Edit version comments, author,
typist/delete a version—To provide
enhanced version control
Activity logging—Enables administra-
tors to rapidly diagnose problems and
provides for enhanced security if needed,
including search logging
Personal profile settings—The ability
to populate profile fields with
commonly used values, to complete
profiles faster
Attachment support—The ability to
create attachments
DOCSFusion
Three-tier Enterprise-ready Document Management
Your knowledge workers depend on document
management systems to do their jobs. That’s why
we designed reliability, scalability and fault
tolerance into DOCSFusion, the engine at the core
of our next-generation, three-tier document
management system.
We didn’t stop there. Completely backward
compatible with DOCS Open®, our premier
client-server document management system,
DOCSFusion offers full document management
functionality:
• proven check-in/check-out capabilities, with
locking provisions, so that you know who have
documents and how long they’ve had them
• audit trails, to track a document’s progress
• tough, configurable security, to restrict
document access
• airtight version control, for effective reviewing
of up to 99 major versions, each of which can
have up to 26 sub-versions
• advanced searching, to search on a
document’s content or profile, and to launch
saved Quick Searches or Global Network
Searches, which can span Wide Area
Networks, across multiple DOCSFusion
libraries
• customizable document profiling, to suit each
enterprise’s needs
• projects, to logically group related documents
in electronic folders
• templates, to save forms or boilerplates for
re-use
• storage management, to delete or archive
documents at a chosen time
• form selection, to set up more than one Profile
Entry and Profile Search form
We’ve paid close attention to what goes on
behind the scenes. DOCSFusion provides:
• an open architecture, providing wide network
and database support, plus the ability to add
new components, including file and security
systems
• scalable and seamless multi-repository access
• enterprise scalability, to add servers and users
• support for Windows® and browser clients, plus
custom interfaces
• extensive, flexible integration capabilities with
commercial software and line of business
applications
• multi-language support for use around the
world
• portability across physical servers
• easy to deploy, administer and use
• migration pathway to PC DOCS/Fulcrum’s
Integrated Knowledge Management™ solutions
With DOCSFusion, you control, organize,
access and share documents quickly, easily and
securely—from initial draft to archiving. It helps you
realize the value in the information you possess—
and prepares you for the content management
solutions of tomorrow. It is the only content
management application server you’ll ever need.
DOCSFusion: a look at the technology
DOCSFusion offers a new step forward,
reflecting the many advances of our ground-
breaking DOCS Open document management
family of solutions. It matches the functionality of
the more mature product—and takes advantage of
the latest in technology, using a three-tier architec-
ture to easily enable Internet access and to
leverage the capabilities of the newest in communi-
cations and operating system features. In addition,
it prepares you to take maximum advantage of our
Integrated Knowledge Management, content-
managing products of tomorrow.
At its core, DOCSFusion is
• a transaction server that provides the business
logic for enterprise document management
• a Windows NT service process, communicating
with clients through the DCOM (Distributed COM)
protocol
• a high-performance engine, with multi-
threading, that can support and capitalize on multi-
processor machines
• an object-oriented program that uses the
Component Object Model (COM): the modularity
and versioning capabilities of the objects that make
up DOCSFusion’s building blocks offer unparal-
leled development flexibility
The benefits to our customers include the small
network load that DOCSFusion levies, fast fault
recovery, tight security, flexible queue management
with efficient memory management and good
performance.
The PC DOCS/Fulcrum Product Family
PC DOCS/Fulcrum’s leadership is built on
the strength of its leading-edge document
and knowledge management products. With
support for Windows and standard browser
desktops on the Internet or corporate
intranets, as well as Microsoft Windows
NT®, Novell and UNIX server environments,
PC DOCS/Fulcrum solutions can be
configured to almost any requirement.
Knowledge Management
DOCSFulcrum™: Leading-edge knowledge-
retrieval and analysis capabilities that tap
corporate information repositories and the
Web for the knowledge on which to base
sound decisions.
SearchServer®: A world-leading informa-
tion-retrieval engine, used on its own or in
knowledge-intensive software applications.
Three-tier Document Management
DOCSFusion®: The new-generation server
engine of PC DOCS/Fulcrum document
management products, providing fault-
tolerant, scalable functionality for
information-intensive enterprises.
CyberDOCS®: The Web window to
DOCSFusion and DOCS Open libraries,
CyberDOCS offers full document manage-
ment functionality from a Web browser.
PowerDOCS®: Tightly integrated Windows-
based client for document management
power users.
DOCSFusion Imaging™: For integrating
and managing paper documents, faxes and
other electronic images within the document
management system.
Client-server Document Management
DOCS Open®: A world-leading client-
server product enabling users to store, locate
and manage information across a wide range
of platforms and networks, regardless of
location.
DOCS Esq.™: Specialized document
management, offering key DOCS Open
functionality, for mid-sized organizations.
DOCS Imaging®: For integrating and
managing paper documents, faxes and other
electronic images within the document
management system.
DOCS Routing®: For routing documents in
review, incorporating revisions and
managing collaborative authoring.
DOCS Unplugged®: Extends full DOCS
Open functionality to remote computer
users.
DOCS Binder™: An XML-based tool for
creating, managing and publishing
compound documents.
DOCSSite™: A powerful Web publishing
extension for DOCS Binder.
DOCS Developer Kit™: Object-oriented
tool set for building custom applications.
RocketLink ™ for AutoCAD ®/
MicroStation ®: Links widely used PC-based
CAD applications with the document
management functionality of DOCS Open.
RocketReView Pro™: To review, redline and
comment engineering drawings and
diagrams directly form within DOCS Open
repositories.
Our customers
Suited to small and large organizations,
DOCSFusion is built to handle from tens to tens of
thousands of users.
Law firms can turn to DOCSFusionto capture,
share and apply new and existing knowledge for
competitive advantage. DOCSFusion is well suited
to the management of contracts and proposals,
precedents, customer relationships, as well as
best practices approvals, knowledge bases and
work management.
Public administrators can rely on DOCSFusion
for records management, correspondence control,
policies and procedures management, shared
knowledge-bases and FOIA requests.
Manufacturers can cut the risk of running afoul
of regulations through DOCSFusion. It can help
manage technical documents, risks, safety
processes, ISO 9000 certification, customer
support, competitive intelligence and engineering
change.
Banks need to provide top-flight service at
down-to-earth prices. DOCSFusion is the product
to help manage credit files, assets, refunds, risks,
correspondence, and policies and procedures.
The DOCSFusion Family
PowerDOCS ®: Tightly integrated with
Microsoft® Windows 95, 98 and NT® Server, the
PowerDOCS client to DOCSFusion exposes full
DOCSFusion functionality to users. Its Windows
integration includes direct access to document
management features from the Start/Find Menus,
support for shortcuts and drag & drop document
indexing. PowerDOCS is designed to be an integral
part of the Windows desktop environment—
minimizing the need for retraining. If you can use
Windows, you can use PowerDOCS.
CyberDOCS ®: A browser-based client, for full
document management functionality over the
Internet, an intranet or extranet, CyberDOCS
extends to the entire world your ability to publish,
retrieve and collaborate on documents over the
Web.
DOCSFusion Imaging ™: For CyberDOCS and
PowerDOCS, DOCSFusion Imaging integrates and
manages paper documents, faxes and other
electronic images in document libraries. In addition
to its wide range of features, DOCSFusion Imaging
provides new ones, including technology for fast
download of images to Web-based clients, image
search-term highlighting, a multiple document view
interface and improved image navigation tools.
The DOCSFusion family of products
For more information
Visit us at www.pcdocsfulcrum.com.
For contact information, visit
www.pcdocsfulcrum.com/
international/
About PC DOCS/Fulcrum
Together with our partners,
PC DOCS/Fulcrum solves real-world
business problems through Integrated
Knowledge Management software.
Our products deliver a controlled way
to manage corporate information and
Web content, and an innovative way
to understand it. Customers rely on
our products to gain access to the
information that matters and then
analyze and re-use this information,
leveraging its value and conferring a
sharp competitive edge. We provide
solutions to professional services
firms, manufacturers and financial
services organizations, as well as to
government departments and
agencies. A global organization, we
have offices and partners throughout
North America, Latin America,
Europe, and Asia/Pacific. PC DOCS/
Fulcrum is a PC DOCS Group
International Inc. company.
Know. Decide. Succeed.
PC DOCS/Fulcrum North America
U.S.A. Burlington, MA: 781.273.3800
Canada Toronto: 416.497.7700
Ottawa: 613.238.1761
PC DOCS/Fulcrum Worldwide
Europe +33 1 46 29 07 40
U.K. +44 1923 814700
Japan +81 3 5388 6661
Korea +82 2 567 4581
Australia +61 2 9923 2011
©1999 PC DOCS, Inc. PC DOCS/Fulcrum,
DOCSFulcrum, Integrated Knowledge Management,
Enterprise Table of Contents, DOCS Esq., Docs Binder,
DOCSSite, DOCSFusion Imaging, DOCS Developer Kit,
RocketLink and RocketReView Pro are trademarks
of PC DOCS, Inc. DOCSFusion, DOCS Open,
CyberDOCS, PowerDOCS, DOCS Imaging, DOCS
Routing, and DOCS Unplugged are registered
trademarks of PC DOCS, Inc. SearchServer is a
registered trademark of Fulcrum Technologies Inc.
All other products mentioned are trademarks or
registered trademarks of their respective owners.
All information provided in this brochure is summary
in nature and subject to change without notice.
DOCSFusion
ARP-002
Commitment to Customer Service
We have applied the lessons of years of
experience to deliver a high level of customer
service and we constantly enhance the quality of
our customer support with new technologies and
techniques. As a result, the majority of calls to our
Customer Support centers are resolved to the
customer’s satisfaction the same day. In addition,
supported customers can search our Web site to
quickly find solutions in our Support Knowledge
Base. At the same time, we offer a wide range of
support packages to suit your evolving needs. Our
skilled product specialists support customers
throughout North America, Europe, Africa, the
Middle East, Asia and Asia/Pacific. We also offer
integration, consulting and training services.