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PRÁTICA ORAL EM LÍNGUA INGLESA II PERSONAL INTRODUCTION 1a aula 1. It is 5 pm, you are leaving your office, you say to your colleague: See you on Monday, have a nice weekend. He answers: ___________ c) I hope not. d) Yeah. b) You too. a) Who knows? e) So-so. Explicação: See you on Monday: Answers: You too. See you, too. 2. Jane: Well, George, I have to go now. George: What's the hurry? Jane: I have an appointment at 9.30. It's already five past six. George: It was nice talking to you. Jane: .................. George: Bye. Jane! What is the best option to complete the dialogue above? I was talking to George yesterday. She will never go there. What time is it?. None of the answers above. I'll meet you again soon. Bye! Explicação: Finally, it is time to say goodbye. But it isn't easy for Americans to say goodbye. We postpone it and avoid it, and when we finally do say it, we say it again and again. All of the expressions below mean goodbye: Good-bye. Good night. I'll talk to you later. Talk to you later. Have a nice weekend. Have a nice day. I'll see you later. See you later. I'll see you. See you. See you soon. Take care of yourself. Take care. I must go now. I (really) must be going. I must be off. I¿m afraid I¿ve got to go. It¿s getting (very/ rather) late. I¿ve enjoyed talking to you. It¿s been (most) interesting talking to you. It¿s been a very useful meeting/ nice afternoon. I look forward to our next meeting. I look forward to seeing you again. It was nice to meet you. / It was nice meeting you. (first time conversation) It was nice talking to you. / It was really good talking to you. I enjoyed talking to you. / I enjoyed our conversation. It was nice to see you (again). OR It was nice seeing you (again). Thanks for coming./ I'm glad you came. / I enjoyed your visit. (conversations with visitors) I enjoyed having you here. / I'm sorry you have to go. (conversations with visitors) 3. Complete the end of this dialogue: Jim: See you around! Thinh and Lan: ________________ e) Don¿t bother. a) If you say so. c) I hope not. b) Never mind. d) Good-bye, Jim! Explicação: Thinh: It was good to meet you, too, Jim. Lan: Yes, it was good to meet you. Jim: See you around! Thinh and Lan: Good-bye, Jim! 4. Informal introductions are a common way to get friends to know each other. It's a very usual dialogue situation in different situations. Choose the best informal introduction from the phrases below: Mary. I'd like you to meet someone. This is John Brown. Mary Smith, may I introduce someone to you? This is John Brown. Mary Smith, I'd like you to meet someone. This is John Brown. Mary Smith, I'd like you to meet a friend of mine. This is John Brown. Mary Smith, I'd like to introduce a colleague of mine. This is John Brown. Explicação: With informal introductions, it is okay to follow the same pattern as with neutral introductions. However, because it is an informal situation, you should address each person by his or her first name. 5. In terms of social interaction, when someone introduces you to another person, you have to use a correct greeting. What option below is the most informal one to answer the question "How are you?" I'm fine, thanks. I am ok, thank you. Well, I'm great. I'm very well, how about you? 'Sup? I'm good. Explicação: The option demonstrates the use of slangs and very informal vocabulary to answer the question. 6. Which of the following sentences is in the informal style? Would you care for a glass of water? The man whom I met in Washington was interested in working as a lawyer in England. I mgo∩agohomes∞n. It is raining heavily hence children are not allowed to leave home. May I suggest you buy the new model? Explicação: In informal style, we use contractions. 7. Indicate which of the following statements is formal: Hi Maury. This is Rajiv, from the new quality control team. What¿s up? Hi, dude. What¿s up! I'm Jackie. I work in accounting. Hey, man! How are you? Hi everyone! I'm Gerald Simms. Please call me Gerry. I would like to introduce you to someone. Bob, this is Mr. James Whitfield. Explicação: Think of yourself as addressing only one person at each moment. Picture yourself looking and talking first to one and then the other. First, you are dedicated to giving information about John Brown to Mary Smith. After that, you become dedicated to giving information about Mary Smith to John Brown. Do not try to multiplex the information! May I introduce a good friend of mine? This is ¿ . Have you met ¿ ? / I¿d like you to meet ¿ . I¿d like to introduce¿ / I want you to meet ¿ . Please meet my friend/ colleague ¿¿¿ / This is my mother. She's a doctor. Let me introduce Ms. Smith. She's a well known painter. Have you met Mrs. Smith? She¿s our science teacher. 8. The following are characteristics of formal style, except ... Each thought needs to be introduced, elaborated and concluded in formal style. No slangs are used. Written communication is similar to spoken conversation in formal writing. Longer sentences tend to be more prevalent in formal writing. It is used in professional settings. Explicação: Written communication is NOT similar to spoken conversation. A PROFESSIONAL INTERVIEW 2a aula 1. It is very important to be ready for the interaction during a job interview. Which one of the options below is not a regular question you would hear during a standard job interview? What is your favorite food? Tell me something about your education. Why did you apply for this job? Why should we hire you? Can you tell me something about yourself? Explicação: This is not a standard question for a job interview. There are many other particularities that are explored such as work experience, education and motivations. 2. In some more formal occasions, such as a business interview, asking personal questions can get a little bit complicated since the interviewer can sound too direct or rude. Therefore, there are some introductory phrases that can be used to make them sound more polite. Which question from the following alternatives does not follow this rule? Could you tell me a bit more about your previous job? Would you mind telling me about your family? Something else I'd like to know is what you are proud to have accomplished at your last job. What do you hope to accomplish within the next year? I wonder if you see yourself in this company five years from now. Explicação: The only question that does not include an introductory phrase is the direct question: "What do you hope to accomplish within the next year?" 3. Which alternative is the correct one to complete this sentence? "I'm thinking of _____________ a job with a multinational company." wanting asking by applying for having asking for Explicação: To apply for = candidatar-se. 4. We can often find out about people's feelings by: learning about relationship. describing their realism. listening to their tone of voice and watching their gestures and body language. dealing with their parents. pointing their bad behaviour. Explicação: Listening to their tone of voice and watching their gesturesand body language. = You should firmly shake the interviewer's hand while greeting him or her with a smile. Be sure to keep eye contact, especially when listening to the interviewer. 5. What ........ should you include on a ......... to get more interviews for .......... positions? details - diary - builder abilities ¿ file - difficult possibilities - resume - hard-working characteristics - directory - good skills - resume - great Explicação: The only possible choice is : What skills should you include on a resume to get more interviews for great positions? 6. Thinking about "business vocabulary", we can say that "To work on your own initiative" means: To make decisions about your work without having to wait for someone else to help you. None of the answers above. Make decisions about your work without having to wait for a boss to help you. Make decisions about your work having to wait for someone else to help you. Make decisions about your work waiting for a trusting person to help you. Explicação: To work on your own initiative - to make decisions about your work without having to wait for someone else to help you 7. Thinking about "business vocabulary", we can say that "Relocation package" means: A set of rules indicating the approved manner of dressing. A Personal Pension Scheme (PPS), sometimes called a Personal Pension Plan (PPP), is a tax-privileged individual investment vehicle, with the primary purpose of building a capital sum to provide retirement benefits, although it may also be used to provide death benefits. A contract between an insurance provider (e.g. an insurance company or a government) and an individual or his sponsor (e.g. an employer or a community organization). A private one allows you to see private doctors. The other kind is the public health insurance. A share incentive plan (Sip) employees buy shares directly from their employer (known as partnership shares) that the employer can then match. A set of benefits that a company offers to an employee to move to a new community. Not only is there the actual expense of moving, but also, for a home-owner, the expenses connected with selling an old home, and buying a new home. Explicação: Relocation package to pay for you to move to Paris and to stay in a hotel until you find a flat or house. 8. Thinking about GLOSSARY ON COMPANIES , we can say that To retire means: To stop working, usually because someone has reached a certain age. Jobs that no-one is doing that someone is needed to do. Someone who employs people for a firm, also known as a personnel manager. Collecting and publishing or broadcasting of news; journalism in general; the entirety of media and agencies that collect, publish, transmit, or broadcast the news. Companies which have details of jobs and details of the people who might want them. Explicação: To retire - to stop working, usually because someone has reached a certain age JOB DESCRIPTION 3a aula 1. When talking about your work, pay close attention to prepositions. What option below best completes the gap in the following sentence? I met my boss _____ his office yesterday. at as on to in Explicação: The preposition "at" is the correct answer in this case. 2. Choose the option which best completes the following sentences: "Please send ___________manual for machine we ordered at the end of the month. Production __________ also requires copy of specification sheet. building / designed instruction / computer salary / manager designed / repayments instruction / manager Explicação: "Please send ___________(INSTRUCTION) manual (MANUAL DE INSTRUÇÃO) for machine we ordered at the end of the month. Production __________ (MANAGER - GERENTE DE PRODUÇÃO) also requires copy of specification sheet. 3. Thinking about GLOSSARY ON COMPANIES , choose the words which fit in each of the following sentences: a. Half year - (b) Life and health - (c) claims - (d) underwriters - (e) account Peter basically sells ............... insurance policies. These are their ............. profits. A key .......... manager¿s main role is to retain top customers and nurture those key relationships over time. Insurance ............. decide whether to provide insurance, and under what terms. Multinational companies need a strong and experienced partner to be at their side to handle and pay .......... E D C B A C B E A D A B C D E E D A C B B A E D C Explicação: The only option is B A E D C because it is just a matter of vocabulary. 4. Work or Job? Fill in the gaps and choose the correct alternative: 1. She's got a new _____. 2. You've never done a day's _____ in your life. 3. There will be a lot of ____ losses when the factory closes. 4. It took me an hour to get home from ____ yesterday. 5. Let's try to make the best of a bad ____. (d) job - work - job - work - work (b) work - job - job - work - job (c) work - work - job - work - work (a) job - work - job - work - job (e) job - work - work - work - job Explicação: Work is an activity in which you use effort or energy, normally to achieve a particular aim or task, rather than for fun or enjoyment. It is essentially the opposite of play, and to work means to do such an activity. Generally, we work in order to earn money, and this is often how we use the verb; to describe what we do to earn money. For example: I work for the BBC. David works in a café. work has a very general meaning, whereas job is much more specific, and its most common meaning is the name for the work that you do to earn money. For example, David has now got a new job. He is a cook in a small restaurant. In this example, we now know exactly what David does because we know what his job is. To summarize, we can say that the word job refers to a particular employment role or position, such as cook, teacher or banker, whereas work refers in a more general way to activities that you do. Interestingly, all jobs involve work but doing work isn¿t always part of a job. For example, someone can spend the weekend working in their garden, perhaps cutting the grass or planting new flowers. However, this is a free time activity, and so it is not his or her job. Similarly, you can use it to say if the machine is functioning correctly. For example, Don¿t try to use that computer. It doesn¿t work. We are waiting for the engineer to fix it. Finally, although your job is the name for what you do to earn money, it can also refer to a specific task that you have to do; a task that requires work and a task that you can specifically identify. For example, I have a few jobs to do at home this weekend. I need to paint my bedroom, fix a broken door and cut the grass. 5. Choose the best response to complete each of the following sentences: 1. This job is too ______________ (stressed-out/stressful). 2. There's a lot of work, but I can ______________ (deal/handle) it. 3. I was ______________ (hired/heard) last month. 4. They ______________ (fired/failed) two of my co-workers, and I'm afraid I might be next. 5. I work ______________ (at/in) sales. 6. My ______________ (commute/communion) (= the time it takes me to get to work) isn't so bad. 7. They provide us with a good benefits ______________ (pack/package). (a) stressed out - deal - hired - fired- at - commute - pack (c) stressful - handle - hired - fired - in - commute - package (d) stressed out - handle - hired - fired - at - commute - package (e) stressful - handle - hired - fired - at - commute - pack (b) stressful - deal - hired - fired - at - commute - package Explicação: 1. This job is too ______________ (stressed-out/stressful). - stressful - estressante 2. There's a lot of work, but I can ______________ (deal/handle) it. - handle something - deal with something 3. I was ______________ (hired/heard) last month. - fired - demitido 4. They ______________ (fired/failed) two of my co-workers, and I'm afraid I might be next. - fired - demitir 5. I work ______________ (at/in) sales. in 6. My ______________ (commute/communion) (= the time it takes me to get to work) isn't so bad. = commute 7. They provide us with a good benefits ______________ (pack/package). package 6. In the context of having a conversation about your work experience, which one of these sentences is not applicable? My future plans are to go through a training period. I worked with my supervisor in the HR Department. I prefer to eat lunch later during the weekends. I started applying for this position in October. My job consisted in reorganizing the warehouse. Explicação: This option is a personal preference and does not relate directly to work experience. 7. Fill in the blanks with the following words: job or work My first ........ was as a secretary. You may choose between a full-time ........ or a part-time one. Being a teacher is a very demanding ......... Starting ......... at seven in the morning is very hard for me. When I was going to ......... yesterday, I ran into a friend of mine who lives close to my mother ´s. Work, job, work, job, work Job, work, job, work, work Job, work, work, work, job Job, job. Job, work, work Work, job, job, work, job Explicação: All the sentences present the regular use of the words job¿and work¿. Work¿ and ¿job¿ are two words that have similar yet different meanings. Although they are used interchangeably, their meanings may differ according to how they are used. ¿Job is defined as an activity that an individual performs in exchange for a specific fee or payment.¿ It is also referred to as an occupation, profession, career, or trade. It is a responsibility of an individual towards his employer that he must perform well because he is paid for it. A job is a formal kind of work.¿ ¿Work¿ is defined as ¿a physical or mental activity that is performed in order to accomplish or produce something.¿ It is something that an individual does in the performance of his job or of his responsibilities towards his employers or other people. (www.differencebetween.net/language/words-language/difference-between-job-and-work) 8. Dialogue: Ms. Lovechain: Good evening. I see on your email that you worked as a model at Ellite. Could you tell me a little more about your experiences there? Naomi Crawford: Sure, ok. I trevelled all over the world and appered on more than 100 magazine covers. Ms. Lovechain: What was the most difficult part of your job? Naomi Crawford: To be far from my family. Ms. Lovechain: That's how we feel here, too. How long did you work there? Naomi Crawford: I was there for 7 1/2 years. I left the Ellite last month. Based on the dialogue above, it's correct to say that: Her trainee time was wonderful. Her job was very stressfull, she worked at the same place for years. She enjoyed working as a manager. Naomi missed her family a lot. Naomi doesn't miss her family. Explicação: Ms. Lovechain: What was the most difficult part of your job? Naomi Crawford: To be far from my family. PROFESSIONAL APPOINTMENT 4a aula 1. How would you reject having an appointment without rescheduling it? e) Ah, Wednesday is going to be a little difficult. I'd much prefer Friday, if that's alright with you. c) How about next Friday, instead? b) I am sorry I won't be able. a) I'm afraid I can't on the 3rd. What about the 6th? d) Maybe 11. am, instead? Explicação: RESCHEDULING AN APPOINTMENT If you must reschedule or cancel an appointment, be sure to do so as soon as you know of the change in your schedule. v. You know we were going to meet next Friday? Well, I'm very sorry, but something urgent has come up. 1. I'm afraid that I'm not going to be able to meet you after all. Can we fix another time? 1. Something has just cropped up and I won't be able to meet you this afternoon. Can we make another time? 1. Can we postpone our appointment? 1. Let's see if we can find another day when we could get together. 1. Could we postpone till Thursday? 1. Could we move it up? (i.e. move it to an earlier time) / Could we move it up slightly? 1. Could we move it up one hour? / Could we move it up to 12 o'clock? 2. Complete this sentence with a proper expression: "At that point, ____________________ the way that you were behaving in the office, the way that you were being uncooperative, a little bit surly with people." (d) I wasn¿t particularly happy to (c) I wasn¿t particularly happy with (b) I wasn¿t particularly happy of (e) I wasn¿t particularly happy from (a) I wasn¿t particularly happy at Explicação: TRICKY CONVERSATIONS v. I¿m not going to get into a discussion about¿ 1. Clearly¿ 1. What you need to do¿ 1. But bearing in mind¿ 1. I expect you to¿ 1. It¿s important that you¿ 1. I¿m not happy with the effort that you¿ve made 1. I really want to see some improvement 3. Choose the best way to complete following sentence: ¿I¿ll________________________.¿ (a) come straight on the point (c) come straight up to a point (e) come straight with the point (b) come straight beside the point (d) come straight to the point Explicação: RESOLVING DIFFICULTIES v. I¿ll come straight to the point = IR DIRETO AO ASSUNTO. 1. I wasn¿t particularly happy with¿ 1. Frankly¿ 1. Well¿ 1. I¿ve seen very little change 1. I¿m afraid that¿ 1. Despite what you say¿ 1. I don¿t want to jump to any conclusions 4. You are talking business on the phone. How would you connect someone? a) Hello, this is John Block calling for Marina Smith. d) Jim is on another line at the moment. Would you like to hold? e) Could you spell that, please? c) Please hold and I¿ll put you through. b) Good morning, this is Marina. Explicação: Connecting someone - One minute, I¿ll transfer you now. - Please hold and I¿ll put you through. /I¿ll connect you. - Let me see if Jim is available. - One moment, please. - Hang on a minute. (informal) 5. Choose the appropriate explanation for the expression in the loop. "I need to submit a weekly report on this project, so please keep me in the loop." in the Office hung up. satisfied informed working hard Explicação: In the loop = informed 6. Choose the best response to complete the following sentence: "I _______ you to try a bit harder." (d) hope (e) make (a) like (c) see (b) expect Explicação: expect = 1. to think or believe something will happen, or someone will arrive: 2. normal and what usually happens: 3. to think that someone should behave in a particular way or do a particular thing. - TER A EXPECTATIVE. HOPE = MORE IN THE MEANING OF "ESPERANÇA". 7. There are several ways to have conversation in which thetopic is to make a professional appointment. Mark the answer that does not fit into this formal context. Can I drop by and chat tomorrow? Is it possible for us to meet next Monday? Are you available next Friday? Is next week convenient to you? Would Thursday suit you? Explicação: The option uses verbs such as "drop by" and "chat" which do not suit the formal context of a professional appointment. 8. When asked a question regarding a professional appointment, the answer must be given in the same tone. Which answer below does not fit the formal environment of a professional question such as "Is next Tuesday convenient for you?" I'm sorry, I won't be able to make it on Tuesday. How about next Friday, instead? I'm afraid I can't on Tuesday. What about Wednesday? Nope, can't do it. I really don't think I can on Tuesday. Explicação: The answer makes use of informal structures to deny the invitation that does not suit the tone of professional context. AN ENTREPENEURSHIP 5a aula 1. How do you say which company you represent? (c) I labor for Comfort Tours. (d) I labor as Comfort Tours. (b) I work as Comfort Tours. . (e) I have a job for Comfort Tours. (a) I work for Comfort Tours. Explicação: A: Yes, that's me. How can I help you? M: I represent 'Comfort Tours'. We're looking for a British company to help us with marketing in Britain. A: Ah, so you are looking for a British agent to represent you here? Is that right? M: Yes, exactly. A: Well, that's perfect. We already represent a number of companies, so I'm certainly interested in discussing a partnership of some kind. M: Oh, what other partnerships do you have? A: Well, we represent a large Japanese company and we have agreements with agents in Australia and Greece. We handle all their marketing in Britain. M: That sounds great. Why don't we sit down and talk a bit more about it? A: Fine, let's get a coffee at the same time. 2. Complete the dialogue: A: Well, perhaps we should talk about payment. If you worked with us, how much _________ would you expect? B: Well, we're thinking about 25 percent, something like that. (b) deal (e) demand (d) money (a) resource (c) commission Explicação: T: Well, perhaps we should talk about payment. If you worked with us, how much commission would you expect? W: Well, we're thinking about 25 percent, something like that. M: Mmm, we usually pay around 8 percent, I think. Isn't that right Tony? W: Yeah, but¿ T: Er, excuse me, Wayne... your tie is in my coffee... W: Oh, sorry mate, yeah. Well, perhaps we could talk about 20 percent. M: Mr. Harvey, we will need to talk to head office about that, I'm afraid. We can't make that decision ourselves. T: Yes, I think our boss will need to think about it. M: Perhaps we can phone her this afternoon and we'll contact you again. T: Thank you for coming Mr. Harvey. W: Sure, OK. Cheers. 3. Choose the set of words that best completes the text: "If you've got the idea, where do you find the person with the know-how? Your personal network is a good source of introductions, but the local business community also has (1)_____________to offer. If you identify someone specific you'd like as your (2) _____________, ask your network for introductions. One (3)_____________ wanted to meet one of the richest men in the world to fund his company". e) prospective - results - venture b) prospective - partner - venture. c) resources - results - entrepreneur a) resources - partner - entrepreneur d) resources - partner - meeting Explicação: resources = Resources definition, a source of supply, support, or aid, especially one that can be readily drawn upon when needed. partner =a person who takes part in an undertaking with another or others, especially in a business or company with shared risks and profits. entrepreneur = an individual who undertakes the creation, organization, and ownership of a business. 4. The choice of words used in a conversation that is work related is important to establish a concrete business relationship. From the options below, choose the one that best completes the gap in the following sentence: After I've explained how the company works, I asked them if they had any further __________. They all responded they did not have any more questions. queries prospects promotions partners deals Explicação: The word "queries" also means "questions", so it fits the context of the sentence. 5. choose the appropriate words to complete the following sentence A commission is a .......... paid to an agent as compensation for .......... a transaction. It is calculated either as a .......... of the .......... value or as a flat fee. (Merriam Webstern dictionary) fee executing percentage transaction expense running fee negotiation obligation performing bonus agreement duty building up amount business amount building proportion negotiation Explicação: A commission is a fee paid to an agent as compensation for executing a transaction. It is calculated either as a percentage of the transaction value or as a flat fee. No other choice fits in here. 6. Choose the appropriate words : In July, the ................ rate rose to 4.4 percent, the U.S. Bureau of Labor Statistics ............. today. Employment - energy Educational - displayed Economic - neglected Unemployment - reported Corona Virus - released Explicação: The correct answer is Unemployed - reported. Both words refer to Labor statistics. The other choices are not applicable here. 7. When starting your own business, there are some vocabulary terms that need to be acknowledged. Choose the option below that defines the underlined word incorrectly in the context of entrepreneurship. Comission: a group of people officially charged with a particular function. To handle: it means to 'solve a problem' or to 'manage' something. An agent: someone who represents you and helps you to do business. To represent: this means you act for somebody else in business, as an agent. Marketing: promoting your company in advertisements, at exhibitions and in other ways. Explicação: In the context of entrepreneurship, commission means the money you pay to someone for helping you in business. 8. Complete the dialogue: A: So you're looking for a partner? B: Yes, exactly. We would like to discuss a ___________, and some sort of agreement or contract. (e) company (a) partnership (c) demand (b) commission (d) worker Explicação: M: Excuse me. I work for 'Comfort Tours' B: Good morning, yes. How can I help you? M: Em, we're looking for a British company to help us with marketing and promotion in Britain. B: I see. So you're looking for a partner? M: Yes, exactly. We would like to discuss a partnership, and some sort of agreement or contract. B: Ok. Well, we work in Britain, mainly. So I don't think we could help you, I'm sorry to say. M: OK. Do you know any other agency which might be interested? B: Well, em, why don't you talk to Anita Handley over there? She's the manager of a company called 'On Your Own Travel'. M: Oh, thank you. I'll speak to her. A BUSINESS MEETING 6a aula 1. Which of the following presents the correct explanation for team meeting? A meeting which takes place only once a year;A meeting which takes place by means of computer technology; A meeting which produces a product or intangible result such as a decision; A meeting in which not only employers as well as workers can vote. A meeting among colleagues working on various aspects of a team project; Explicação: There are different types of meetings and they are used for different purposes. Team meeting: a meeting among colleagues working on various aspects of a team Project. 2. Which of the following are True and which are False ? In order to get the most out of business meetings, you should ... Schedule the business meeting. Be prepared. Never improvise. Know what you want to accomplish. Develop a plan. Write a one-page summary of your meeting. T F F T T T T T T T T T F F T F F T T T F T F T F Explicação: All the statements are correct. 3. Are the following statements true or false ? Ad-hoc meeting: a meeting called for a one specific purpose: raising Money for politics. Board meeting: a meeting of the Board of employers of an organization; Kickoff meeting: the first meeting with the project team and the client of the project to discuss the role of each team member; One-on-one meeting: between two individuals Staff meeting: typically a meeting between a manager and those that report to the manager. F F T T T F F F T F T T T F F T T F T T F F F F F Explicação: F F T T T Essas são as definições corretas : 1. Ad-hoc meeting: a meeting called for a special purpose; 2. Board meeting: a meeting of the Board of directors of an organization; 3. Kickoff meeting: the first meeting with the project team and the client of the project to discuss the role of each team member; 4. One-on-one meeting: between two individuals; 5. Staff meeting: typically a meeting between a manager and those that report to the manager 4. A meeting is a gathering of two or more people that has been convened for the purpose of achieving a common goal through: Mimics Verbal interaction Postcards Drawing Whispering Explicação: A meeting is a gathering of two or more people that has been convened for the purpose of achieving a common goal through verbal interaction, such as sharing information or reaching agreement. Meetings may occur face to face or virtually, as mediated by communications technology, such as a telephone conference call, a skyped conference call or a videoconference. 5. Why do people use small talk? Give an example of it. People use small talk as a way of having to say much. Expressions like 'yes' and 'no' are examples of it. Small talk is used when we talk to young children or in business involving children. Expressions like 'sweety' is an example of it. Small talk is used just in evening meetings, mainly the business ones. Expressions like 'please' is an example of it. Small talk is normally used in hospitals or meetings where people need to speak in a low voice. 'Silence' is an example of small talk. A reason people use small talk is to eliminate an uncomfortable silence. An expression like 'Good morning' is an example of small talk. Explicação: Small talk = Conversation about things that are not important, often between people who do not know each other well. 6. In a business meeting what needs to be avoided? Your plans ought to be accomplished at the end of a meeting. A gloomy atmosphere. Participation should be encouraged in a meeting. Determine a timeline to end a meeting. A friendly atmosphere. Explicação: If the atmosphere in a meeting is gloomy, things tend not to work out fine. 7. Read the following examples of sentences with the word `budget¿. In which of them the word has been incorrectly used? The organization has a large annual budget. A small percentage of the publicity has built a new budget. The budget surplus should be used to pay off the national debt. The department made a series of small reductions, but they are still over the budget. Although new innovative approaches were introduced, they are still largely beyond the budgets. Explicação: A small percentage of the publicity has built a new budget. is wrong. The word `budget¿ was used inappropriatly because we do not BUILD a budget. 8. There are many types of business meetings which differ according to their content. Which option below correctly describes a type of meeting? Board meeting is a meeting of the Board of directors of an organization. Kickoff meeting is a meeting called for a special purpose. Ad-hoc meeting is the first meeting with the project team and the client of the project to discuss the role of each team member. One-on-one meeting meeting is typically a meeting between a manager and those that report to the manager. Staff is between two individuals. Explicação: A board meeting happens among the directors of a company at which the policy of the company and major decisions as to its future actions are discussed. A PROFESSIONAL PROJECT 7a aula 1. What is a project? A project is a proposal prepared for yourself, for someone else, for a whole community or even for a country. It involves making costs for the future and describing them to others or to the community as a whole. A project is an order prepared for yourself, for someone else, for a whole community or even for a country. It involves making plans for the future and describing them to others or to the community as a whole. A project is a proposal prepared for yourself, for nobody else, for a whole community or even for a country. It does not involve making plans for the future and describing them to others or to the community as a whole. A project is a proposal prepared for yourself, for someone else, for a whole community or even for a country. It involves making plans for the future and describing them to others or to the community as a whole. A project is a orderl prepared for yourself, for nobody else, not even for a community or even for a country. It involves making plans for the future and describing them to others or to the community as a whole. Explicação: A project is a proposal prepared for yourself, for someone else, for a whole community or even for a country. It involves making plans for the future and describing them to others or to the community as a whole. Gabarito Coment. 2. Choose the correct definition to the following expression: Up and running (estar em funcionamento) It is used to say that something is working partially. It is used to say that something is not working ok It is not used to say that something is working ok It is used to say that something is working ok It is used to remember that something is working ok Explicação: Up and running (estar em funcionamento) = It is used to say that something is working ok. Project Manager: 'What will the budget for the project be?' Director: 'About $3.5 million. I know it's not a lot, but because of the crisis, there are constraints on spending. We can't spend like we used to. There's also a time constraint, it needs to be up and running in 9 months. That's if everything goes according to plan. And as you know nothing ever does!' Project Manager: 'It does seem challenging.' Gabarito Coment. 3. Consider the language used in items 1-5 below: 1. What are your majorinitiatives in this area? 2. The lift is straight ahead. 3. We are currently working on . . . 4. We are in the process of . . . 5. We are considering getting a two-seater. ► The sentences\phrases that clearly show we talking about an ongoing project are: 1, 2 and 5 1, 3 and 4 1, 2 and 3 2, 3 and 4 3, 4 and 5 Explicação: Describing Projects ¿ Useful Phrases What are your current projects? What are you working on (at present)? What are your major initiatives in this area? We are currently working on . . . We are in the process of . . . We are developing . . . We are designing . . . We are building . . . We are marketing . . 4. Consider the following sentences and choose the ones which may be associated with an ongoing project: 1- There are a number of difficulties for us to solve before we reach a conclusion. 2- Interviewers and observers were thoroughly trained prior to collecting data. 3- The storage of information in memory may be of great help to us. 4- You can't learn everything from a pop-up, but you can find good stuff in our blog. 5- Having a good night's sleep may be of great importance to your health. 2, 3, 5. 1, 3, 5. 3, 4, 5. 1, 2 , 3. 2, 3, 4. Explicação: on going = continuing to exist or develop, or happening at the present moment 5. Concerning projects, which of the following sentences is inappropriate? Never start a Project without having at hand all the resources you will need. See if the project has achieved what was originally planned. Learn from the mistakes that happened so as to ensure they won¿t happen in future projects. Lack of proper planning is of little importance for the success of a Project. See how the project can be improved both now and in the future. Explicação: A Project may be affected by lack of proper planning. 6. For any project to be successful, it needs to be well planned. The vocabulary required to articulate ideas is very specific in this context. Which word below best completes the gap in the following sentence? Do you have any __________________ in case this proposition fails? We need to have backup ideas. meetings sales long-term goals contingency plans uncontrollable factors Explicação: Contingency plans are plans designed to take a possible future event or circumstance into account. 7. When it comes to preparing for projects, certain words can be used in this context. Mark the option below that describes the word incorrectly. Worst case scenario means the worst thing that could happen. On schedule refers to progress that matches the original plan. Budget is a restriction or limitation that influences the project plan. Deliverables are things that can be achieved as the result of a process, plan or project. Sign off is a more neutral way of saying 'approval'. Explicação: Budget means the total sum of money allocated for a purpose or period of time. 8. Consider the language used in items 1-5 1. What are your major initiatives in this area? 2. The lift is straight ahead. 3. We are currently working on . . . 4. We are in the process of . . . 5. We are considering getting a two-seater. The sentences\phrases that clearly show we talking about an ongoing project are: 1, 3 and 4 3, 4 and 5 1, 2 and 3 1, 2 and 5 2, 3 and 4 Explicação: Sentence 2 gives us the location of the elevator; sentence 5 refers to a car preference A LECTURE 8a aula 1. In a lecture ( oral presentation), what are the following associated with? ´´In this presentation I wanted to explore ¿´´ ´´I hope to have been able to show that the effect of ....´´ ´´I would now like to give you the opportunity to ask questions ¿´´ ´´That¿s all I have to say. Thank you very much for your attention.´´ The summary of a lecture presentation. The main body of a lecture presentation. The closing of a lecture presentation. The introduction of a lecture presentation. The supportive points of a lecture presentation. Explicação: All the examples are associated with the ending or closing of a lecture (presentation). 2. Which of the following is not a good hint for a successful presentation? Be clear and concise about the presentation ´s content. Do not allow people to ask questions during or after your presentation. Make the audience interested in what you have to say. Identify your number one goal or topic of presentation Welcome the audience and introduce yourself. Explicação: Normally, after presentations, the audience asks questions. 3. Good afternoon, ladies and gentlemen. Thank you for finding the time to come and join me for this presentation this afternoon. My name is Tim Mason, I`m a retail consultant, and many of you will have seen me shadowing you in your jobs and looking through the accounts and so on in the company over the last week. I¿ve invited you here today to have a look at my findings. If this was said in a Lecture we would assume that it would be at the: Presentation closing Questions time End Middle Presentation opening Explicação: Presentation opening - welcoming the audience. 4. Ladies and gentlemen, if you have any questions, I'd be happy to answer them now.¿ If this was said in a Lecture we would assume that it would be at the: Lecture closing Questions time Presentation Body End Middle Explicação: Opening for questions At the end of your presentation, you may wish to open the floor to questions ¿ to ask if anyone has any questions about your presentation. I'll be happy (glad, pleased) to answer your questions/ your queries now. Do you have any questions? If you have any questions, I would be happy to answer them now Are there any questions about any of that? Now I'll try to answer any questions you may have. Are there any (final) questions? /Any questions? Does anyone have any questions or comments? 5. Opening or starting a presentation is, along with the ending, the two most important parts of a presentation. When you start, you need to make the audience interested in what you're going to say, and also be clear and concise about the presentation's content. Doing a good business presentation is a skill that everybody can learn. ►One of the best ways to start the main point is is illustrated in option (choose one of the items below): I plan to keep some time for questions after the presentation. The point of today's presentation... I'd be happy to invite you to ask questions at the end of the session. If you have any questions, I'll be happy to answer them as we go along. Hi, everyone. Let's get started. Explicação: Stating the main points The point/reason of today¿s presentation My presentation is in three parts./My presentation is divided into three main sections. Firstly, secondly, thirdly¿ There are a number of points I'd like to make. Basically/ Briefly, I have three things to say. I'd like to begin/start by .../ Let's begin/start by ... 6. Opening or starting a presentation is along with the ending the two most important parts of a presentation. Which one of the structures below is related to stating the purpose of your presentation? If you have any questions, I'll be happy to answer them as we go along. For those of you who don't know me, my name's Abigail. Thankyou for coming today. My name's Lara Zoltan. I'm responsible for the HR unit. Today I'd like to discuss the pros and cons of memorization. Explicação: The sentence summarizes the purpose of the presentation in a clear and simple manner, guiding the audience to the core objective of the talk. 7. The body is the 'real' presentation. If the introduction was well prepared and delivered, you will now be 'in control'. What is the alternative that shows a part of a presentation body? b) Introducing yourself. e) Thanking the audience for their attention. d) Stating the purpose of your presentation. c) Stating the main points. a) Analysing a point and giving recommendations. Explicação: Introducing yourself. = presentation opening Stating the main points. = = presentation opening Stating the purpose of your presentation. = = presentation opening Thanking the audience for their attention. = lecture closing Gabarito Coment. 8. Opening or starting a presentation is along with the ending the two most important parts of a presentation. What is the alternative that shows a part of a presentation opening? a) Showing graphics, transparencies, slides etc. c) Getting people's attention. d) Summarizing or repeating the main points. b) Introducing the first point. e) Referring back to an earlier point. Explicação: Getting people's attention Welcoming them Introducing yourself Stating the purpose of your presentation Stating how you want to deal with questions. Stating the main points TALKING ABOUT CURRENT EVENTS - GIVING OPINION... 9a aula 1. What would be the proper way to express disagreement and continue the dialogue? e) Yes, and in fact... c) Absolutely. Actually, I would go further, and say.... b) I agree with..., but what about ...? d) I don't agree with you, however... a) The point you made about is excellent. I'd like to add that... Explicação: EXPRESSING DISAGREEMENT AND CONTINUING THE DIALOGUE I don't agree with you, however¿ I'm sorry to disagree with you, but¿ Yes, but don't you think¿ Don't you think it would be better... Let's face it, The truth of the matter is..., Shouldn't we consider..., I can appreciate your point about¿, but I would disagree because¿. That¿s interesting, however, from my point of view¿. That may be the case, but in my experience¿.. I¿m afraid I can¿t agree with¿ because ¿.. I don¿t think your point about¿ necessarily follows because¿ Gabarito Coment. 2. What is the answer to the following question: "Do you think he will come?" d) Really boring. a) I'm running out of money. b) What a good idea! c) No, I don't think he will. e) Don't mention it. Explicação: c) No, I don't think he will. IS THE BEST WAY TO ANSWER THE QUESTION. THE OTHER ALTERNATIVES DON'T ANSWER THE QUESTION PROPOSED. Gabarito Coment. 3. The word cordial has two meanings: sincere affection and kindness and formal politeness. The following are ways to make a positive impression and set the tone for what follows. Which of the following DOES NOT belong to this group? Facial expression of dislike/ Gestures of dislike. Please I am happy to see you Good morning. You're welcome Explicação: In order to give a good impression on people, we should not show signs of dislike even by means of a facial expression. 4. Social interactions are usually motivated by objectives and goals. When the objective is to express disagreement, there are some vocabulary structures that can be used. Choose the option below that fills the following sentence expressing disagreement and continuing the dialogue. I sincerely can't agree with you on this matter, ___________ I'm sure we can find a common ground. because likewise however since if Explicação: The word "however" offers the chance to continue the conversation by presenting an option to the matter. 5. What is the answer to the following question: "How do you like living in Dallas?" d) I'm afraid not. c) I see. e) No, go head. b)It's a nice city. I like it here. a) Never heard of it. Explicação: b)It's a nice city. I like it here. IS THE BEST ANSWER. THE OTHER ONES DO NOT ANSWER THE QUESTION PROPOSED. Gabarito Coment. 6. Almost everyone uses filler words or verbal pauses while communicating their thoughts. Which of the following IS NOT an example of them (filler words)? ´well ...´ ´humm ...´ ...´you know ...´ I love you. ´I mean...´ Explicação: ´´A filler word is an apparently meaningless word, phrase, or sound that marks a pause or hesitation in speech. Also known as a pause filler or hesitation form.´´ (https://www.thoughtco.com/what-is-a-filler-word-1690859) correct answer: I love you. 7. What would be the proper way to express agreement and continue the dialogue? d)I can appreciate your point about..., but I would disagree because... b) I'm afraid I can't agree with... because ... e) I agree with your comment .... What do you think about....? c) I don't think your point about... necessarily follows because.... a) That may be the case, but in my experience... Explicação: EXPRESSING AGREEMENT AND CONTINUING THE DIALOGUE. The point you made about is excellent. I¿d like to add that¿ I agree with your comment ¿¿¿. What do you think about¿? I¿m with you on that point. What I still wonder about is¿. I think what you¿re saying about¿. is so right. What would happen though if¿? Yes, and in fact¿. Yes, and what is more¿ Absolutely. Actually, I would go further, and say¿ Gabarito Coment. 8. Communication plays an important role in our lives and asking questions is a typical characteristic of it. In general, questions need to ...... Choose the INCORRECT one. Be clear Encourage a response Be put politely Show your mood. Be about one issue Explicação: We should not let our mood influence our questions. TALKING ABOUT CURRENT EVENTS 10a aula 1. Which of the following IS NOT a 21st Century event? BP Gulf Oil Spill The Vietnam War Terrorist attack in NYC Obama´s election and reelection Hurricane Katrina Explicação: The Vietnam War also known as the Second Indochina War, and in Vietnam as the Resistance War Against America or simply the American War, was a conflict that occurred in Vietnam, Laos, and Cambodia from 1 November 1955 to the fall of Saigon on 30 April 1975. Gabarito Coment. 2. It is important to understand the vocabulary related to newspapers since it is a valuable source of information nationwide and in an international way. Which description of newspaper vocabulary below is incorrect? Banner: A headline in large type running across the entire width of the page. Editor: international press corps who compete for stories, usually of a sensational nature. Column: the vertical divisions of a page or opinion or comment expressed by a regular writer. Comic strip: Three- or four-panel drawings that tell a story, usually humorous. Deadline: the assigned time for stories to be submitted in order to make the issue going to press. Explicação: Actually, the editor is the person who decides what news goes into the paper, reviews and corrects reporters' work and writes the headlines.3. It is necessary to stay informed about the important issues facing our world in order to know the current event. Mark the option which DOES NOT represent a good strategy to learn about current events: To talk about the news with friends. To stay alone without accessing internet. To watch the news on TV. To listen to the news on the radio. To read about the news on the internet and in newspapers and magazines. Explicação: Many people like to know what is happening in local, national, and world news. Some people believe that to live in a democracy, it is important to stay informed about the important issues facing our world. People read about the news on the Internet and in newspapers and magazines, listen to the news on the radio, and watch the news on TV. Many people like to talk about current events and the news with their families, friends and co-workers. 4. It is extremely unlikely to find pieces of news in ____________________ the internet a magazine a pamphlet a newspaper the radio Explicação: Pamphlets are more suitable to provide information (on a product, a cause, an idea) and not to spread news. A pamphlet is an unbound booklet It may consist of a single sheet of paper that is printed on both sides and folded in half, in thirds, or in fourths, called a leaflet, or it may consist of a few pages that are folded in half and saddle stapled at the crease to make a simple book. Gabarito Coment. 5. When you are talking about news or current events, you may need to ask questions and seek clarification. What question below presents a high level of formality? Do you know anything about the war in the Middle East? What about the weather report? Tell me about Brazilian culture. I have a question about the current health issues! May I ask a question about the international political scenario? Explicação: The structure "may I" used in the question flags a formal usage of English. 6. There are several ways to express our ideas. Mark the option which contains a polite way for something to be repeated, rephrased or summarised: I didn't get what you said. What did you say? Repeat. I'm confused. What did you say? Would you repeat that again, please? Say that again. I didn't get it. Explicação: It is necessary not to use abbreviations in order to be polite. In addition, it is important to use kind words, like "please". So the best sentence is: "Would you repeat that again, please?" 7. ► Which of the following headlines, taken from The New York Times in October 2015, is related to sports? Touring the Dark Side of Los Angeles President to visit China next month Royals Outlast Mets in Epic Start to Series Greenland Is Melting Away Cutting Sugar Improves Children's Health in Just 10 Days Explicação: Royals Outlast Mets in Epic Start to Series (Royals and Mets are American baseball teams) Greenland Is Melting Away (science) What to Look for in the Republican Debate (politics) Cutting Sugar Improves Children¿s Health in Just 10 Days (health) Touring the Dark Side of Los Angeles (Tourism)