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4. Cloud Kicks (CK) has implemented different sales stages across its varied product lines. CK wants to deploy Collaborative Forecasting to all sales users. Which two statements should a consultant consider when enabling forecasting? Choose 2 answers

A. Opportunity Splits must be enabled at the same time.
B. Multiple Forecast Types must be created and activated.
C. A Single Category or Cumulative Forecast Rollup should be defined.
D. The Forecast tab should be visible to easily view the forecasts.
a) A and B
b) A and C
c) B and C
d) C and D
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há 2 anos

A resposta correta é a alternativa "b) A and C". Ou seja, as duas afirmações que um consultor deve considerar ao habilitar a previsão colaborativa são: "A) Opportunity Splits deve ser habilitado ao mesmo tempo" e "C) Deve ser definido um único tipo de previsão ou consolidação cumulativa de previsão".

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3. A sales manager at Cloud Kicks wants the sales team to stay informed about the team's progress in Quip. Which approach should a consultant recommend?

A. Use Salesforce Chatter groups and enable access to the sales team.
B. Utilize Salesforce Notes standalone related list in Lightning Experience.
C. Connect a document or spreadsheet to a Slack channel.
D. Use Salesforce Chatter groups and restrict access to the sales team.
a) A
b) B
c) C
d) D

5. Cloud Kicks just deployed SalesCloud globally and wants to make sure that all of its users are using Salesforce. How should the consultant determine if all regions are using Salesforce?


a) Assign all users to a region, build a report using user login history, and filter on region.
b) Create an Opportunity report per region, filtering by User.
c) Ask each regional sales manager to run the standard User Adoption report.
d) Install Salesforce Adoption Dashboards from the AppExchange and use the region chart.

7. A Consultant for Cloud Kicks Sales Cloud has proposed implementing an Account Hierarchy. What impact could the redesign have on the org?


a) A user who owns an Account at the bottom of the hierarchy has access to all parent Accounts.
b) The Account Hierarchy can be visualized from all levels in the structure.
c) The value of all Opportunities in an Account Hierarchy are visible on the parent Account
d) The ownership of an Account determines the visibility of the Account Hierarchy.

8. A Sales Cloud consultant is working on an implementation that has multi-currency, multi-language and region-specific sales processes and workflows. Which two actions are essential for optimizing user adoption? Choose 2 answers

A. Employing realistic training data in the corporate standard currency
B. Communicating the training plan well in advance of training start date
C. Developing only a standardized, global training curriculum for all users
D. Customizing the training curriculum for each specific region
a) A and B
b) A and C
c) B and D
d) C and D

What should a consultant recommend to meet the NTO sales team's requirement of easily seeing customer purchasing activity on account, contact, and contract detail pages?

A. Create a global publisher action to view all customer purchasing activity
B. Enable the orders object in Salesforce to track customer purchases
C. Enable Salesforce console for sales to see customer purchasing activity
D. Create a custom object related to the account, contact and contact objects.
1. Answer: A,D
2. Answer: A,C
3. Answer: C
4. Answer: C,D
5. Answer: D
6. Answer: C
7. Answer: B
8. Answer: B,D
9. Answer: A,C
10. Answer: B

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