Consider the following situation: Beatriz is a saleswoman in a women's clothing and accessories store in one of the largest shopping centers in the...

Consider the following situation: Beatriz is a saleswoman in a women's clothing and accessories store in one of the largest shopping centers in the city of São Paulo. She has been facing difficulties in fully developing her work activities for some time, as she feels that her immediate management is creating 'petty' situations for her to resign. One of the situations that has been causing her a lot of stress is the almost constant request for her to work overtime. However, unlike the other saleswomen on the team, Beatriz is a widow and mother of two children, and because of this reality, she hardly ever exceeds her working hours to meet this imposed need. Her direct management has never instructed her that if she does not work overtime on certain days of higher store traffic, she will be punished for it; however, the employee realizes that every time she refuses to stay after her normal working hours, punishments are implicitly applied later, as a form of retaliation. In addition to this situation, other factors are stressors for the employee in question. She feels threatened by her coworkers due to high levels of competitiveness, and in her opinion, communication is problematic and aggressive, everything is very bureaucratic, and there is no professional recognition. Recently, she has observed that some unwanted manifestations are happening in her own body, and she correlates them with work-related stress. For this reason, she decided to seek medical guidance and psychological help to overcome the demands she has been facing, which are known as: irritability, spikes of aggressiveness, decrease in professional performance, excessive conflict in the family, headaches. Based on the text, answer the following question:

Beatriz is facing difficulties in fully developing her work activities.
Beatriz's direct management has never instructed her that if she does not work overtime on certain days of higher store traffic, she will be punished for it.
Beatriz feels threatened by her coworkers due to high levels of competitiveness.
Beatriz has never sought medical guidance or psychological help to overcome the demands she has been facing.
a) Only statements I and II are true.
b) Only statements II and III are true.
c) Only statements I, II, and III are true.
d) Only statements I, II, III, and IV are true.