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What is the definition of assertiveness? I- Assertiveness is the ability to confront problems in an optimistic and creative way, improvising solut...

What is the definition of assertiveness?

I- Assertiveness is the ability to confront problems in an optimistic and creative way, improvising solutions that effectively produce results.
II- Assertiveness is the ability to defend one's legitimate rights, to express true opinions and feelings, and to manage the environment around them.
III- Assertiveness is the ability to manipulate information and opinions to achieve personal goals.
IV- Assertiveness is the ability to be aggressive and arrogant in order to establish oneself as a leader.
a) I and II are correct.
b) II and IV are correct.
c) Only III is incorrect.
d) All statements are correct.

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MARKETING PESSOAL Unidade IV
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Marketing Pessoal (optativa) Universidade PaulistaUniversidade Paulista

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A assertividade é a habilidade de defender os próprios direitos legítimos, expressar opiniões e sentimentos verdadeiros e gerenciar o ambiente ao redor. A alternativa correta é a letra b) II e IV estão corretas.

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