Analyze the statements below: Incorrect - Scored 0.00 out of 1.00. I- By total quality, it is understood that quality should not only be present in...
Analyze the statements below: Incorrect - Scored 0.00 out of 1.00. I- By total quality, it is understood that quality should not only be present in the product, but in the entire company in all sectors. II- Service is a dimension that comprises two parameters: location and deadline. III- It is not enough to have a cheaper product, but to have greater value for a fair price. Which one is incorrect?
A. only I B. only II C. all are incorrect D. only III
A alternativa incorreta é a letra B, pois o serviço não é uma dimensão que compreende apenas dois parâmetros, mas sim vários, como atendimento, qualidade, eficiência, entre outros.
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