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OPERATIONS AND LOGISTICS MANAGEMENT In operations management, the focus is on e�ciency and e�ectiveness in the production and delivery of goods and services. It involves planning, organizing, and controlling the processes. Key areas include supply chain management and inventory control. INTRODUCTION TO OPERATIONS MANAGEMENT LOGISTICS MANAGEMENT Logistics management involves the coordination and optimization of the movement of goods and services. It encompasses transportation, warehousing, and inventory management. The goal is to ensure timely delivery while minimizing costs and maximizing e�ciency. SUPPLY CHAIN OPTIMIZATION Optimizing the supply chain involves streamlining processes, reducing waste, and enhancing collaboration with suppliers and distributors. It aims to achieve a seamless flow of goods from raw materials to the end customer. INVENTORY CONTROL Inventory control focuses on managing the levels of raw materials and finished products to minimize holding costs while meeting customer demand. Techniques include Just-in-Time and ABC analysis. Quality management in operations emphasizes meeting or exceeding customer expectations. It involves quality control, continuous improvement, and adherence to standards such as ISO 9000. QUALITY MANAGEMENT IN OPERATIONS CONCLUSION: ENHANCING OPERATIONAL EFFICIENCY E�ective operations and logistics management is crucial for competitiveness and customer satisfaction. By optimizing processes, managing resources e�ectively, and embracing innovation, organizations can achieve sustainable success in today's dynamic business environment.