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A P R O F E S S I O N A L A C C E P T S N O E X C U S E S The amateur, underestimating Resistance's cunning, permits the flu to keep him from his chapters; he believes the serpent's voice in his head that says mailing off that manuscript is more important than doing the day's work. The professional has learned better. He respects Resis tance . He knows if he caves in today, no matter how plausible the pretext, he ' l l be twice as likely to cave in tomorrow. T h e profess ional knows that Resis tance is like a telemarketer; if you so much as say hello, you ' re fin ished. T h e pro doesn ' t even pick up the phone. He s tays at work. T H E W A R O F A R T