Certified Data Center Facilities Operations Manager (CDFOM) PDF Dumps

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Exam : CDFOM
Title :
https://www.passcert.com/CDFOM.html
Certified Data Center
Facilities Operations
Manager
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1.In what situation can an individual applying for a security job be exempted from a background
screening?
A. The individual has previously worked in a similar position
B. The individual is holding a professional security training certificate
C. The individual must be screened with no exception.
D. The individual is well-experienced in law enforcement.
Answer: C
Explanation:
EPI’s physical security framework requires mandatory background screening for all individuals assigned
to security roles, regardless of:
previous experience
certifications
law enforcement background
length of employment
Security personnel have privileged access to sensitive areas and are responsible for enforcing access
control, incident response, and compliance. Therefore: No exemptions are permitted.
Prior experience or certification does not replace a formal background check.
Even previous law enforcement staff must undergo screening.
Thus, the correct answer is C.
EPI DCFOM-Aligned Reference Concepts (Paraphrased) Background screening is mandatory for all
security personnel.
No exceptions are permitted, regardless of experience or qualifications.
2.Which types of maintenance service offerings are commonly offered by vendors?
A. Silver, Gold, Platinum
B. Basic, Premium, Premium +
C. Basic, Normal, Comprehensive
D. Time & Material, Basic, Comprehensive
Answer: D
Explanation:
EPI describes three commonly offered maintenance service levels in the data center industry:
Time & Material (T&M)
Pay per visit, per hour, and per part
No guaranteed response time
Lowest cost, lowest priority
Basic Contract
Includes scheduled preventive maintenance
Limited support for corrective issues
Faster response than T&M but still limited
Comprehensive Contract
Includes preventive + corrective maintenance
Parts + labor included
Priority response times
Best uptime protection
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These are the standard, industry-recognized tiers reflected in EPI’s training.
Why the other options are incorrect:
A and B are marketing labels used in some industries but not standard for data center facility
maintenance.
C is not an EPI-recognized offering.
Thus, D is correct.
EPI DCFOM-Aligned Reference Concepts (Paraphrased)
Standard vendor offerings include T&M, Basic, and Comprehensive contracts.
Used widely for UPS, generators, cooling systems, and electrical infrastructure.
3.Training programs need to be selected.
Of the below, which is the first activity to start with?
A. Create inventory of the services in the service catalog
B. Contact training providers requesting for brochures
C. Review the skills matrix
D. Compare prices of various training programs
Answer: C
Explanation:
Training must be aligned with actual operational needs and competency gaps.
The skills matrix is the tool that provides:
Current skill levels of staff
Required skill levels per role
Identified gaps
Training needs based on operational requirements
Therefore, the first step is to review the skills matrix to determine what training is actually needed.
Why other options are incorrect:
A: Service catalog inventory is part of SLM, not training selection.
B: Contacting vendors is premature without knowing training needs.
D: Price comparison should occur later, after training needs are defined.
Thus, C is correct.
EPI DCFOM-Aligned Reference Concepts (Paraphrased)
Skills matrix is the foundation for determining training needs.
Training selection must be based on capability gaps, not brochures or pricing.
4.The data center service provider has decided that maintenance of the data center facilities
infrastructure will be outsourced.
Is it still involved in the risk management process of data center maintenance?
A. Yes, since although risk can be shared, it cannot be transferred
B. It depends on the knowledge and experience of the maintenance service provider
C. No, since the data center service provider is not actively involved in the actual maintenance of the data
center.
D. No, the selected maintenance service provider is responsible
Answer: A
Explanation:
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EPI’s governance and risk management principles clearly state:
When a data center outsources maintenance, operational work can be outsourced, but risk cannot be
transferred.
Risk may be shared, mitigated, or reduced through contractual arrangements, but ownership remains with
the data center service provider.
The data center operator is still responsible for ensuring compliance, operational continuity, and
safety—even if another party performs the maintenance tasks. Therefore:
The service provider must remain involved in risk evaluation, risk treatment, and ongoing monitoring.
Oversight responsibilities cannot be delegated.
Options C and D are incorrect because outsourcing the activity does not outsource risk accountability.
Option B is irrelevant because risk responsibility does not depend on provider expertise.
Thus, A is correct.
EPI DCFOM-Aligned Reference Concepts (Paraphrased)
Risk ownership remains with the organization even when maintenance is outsourced.
Outsourcing shares risk but does not transfer it.
The data center must maintain involvement in the risk management process.
5.During inventory of assets it is identified that a number of items are in a different location compared to
what is indicated on the inventory list.
What is the most likely root cause of this?
A. Lack of staff training
B. Lack of procedures
C. Lack of asset management database capabilities
D. Lack of finance
Answer: B
Explanation:
Accurate asset management relies heavily on clear, enforced procedures for:
Logging asset movement
Updating location records
Recording installations, removals, or relocations Maintaining accurate configuration and asset databases
If assets are located in different places than recorded, the root cause is typically:
“Lack of procedures” or failure to follow them.
Without proper procedures:
Staff may move items without documentation.
Asset updates may not be recorded.
Inventory lists become outdated.
Tracking and audit functions fail.
Why other options are incorrect:
A: Training is important but secondary; without procedures, training has no structure.
C: Most modern asset systems can track locations; the issue is usually process-related, not system
capability.
D: Financial constraints do not cause incorrect asset locations.
Thus, B is correct.
EPI DCFOM-Aligned Reference Concepts (Paraphrased)
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Asset management accuracy depends on well-defined and enforced procedures.
Incorrect asset locations typically indicate process failures, not financial or system issues.
6.The needs analysis has been completed and the data center organization is tasked with the capability
assessment.
Which of the below is a mandatory activity as part of the capability assessment?
A. Review the security needs
B. Create inventory of skills, knowledge and capacity
C. Determine the availability requirements
D. Identify applicable safety requirements
Answer: B
Explanation:
A capability assessment evaluates whether the data center organization is capable of delivering the
defined services.
The mandatory activity is to:
Create an inventory of skills, knowledge, and capacity of the workforce and resources.
This includes:
Current staff technical skills
Certifications
Experience
Availability (capacity)
Backup and contingency roles
Alignment with service demands and SLAs
Why other options are incorrect:
A: Security needs are part of service requirements, not capability assessment.
C: Availability requirements are determined during needs analysis, not capability assessment.
D: Safety requirements belong to statutory and complianceanalysis, not capability assessment. Thus, B
is the correct answer.
EPI DCFOM-Aligned Reference Concepts (Paraphrased)
Capability assessment requires determining skills, competencies, and available capacity. Ensures the
organization can meet defined services and SLAs.
7.Maintenance needs to be outsourced; management demands a contract option with the lowest risk
possible.
Which is the best option to choose?
A. Basic/standard/non-comprehensive
B. Time and Material
C. Comprehensive
D. Exclusive
Answer: C
Explanation:
Among maintenance contract models, the Lowest-Risk option is the:
Comprehensive Contract
A comprehensive maintenance contract includes:
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Preventive maintenance
Corrective maintenance
Replacement parts
Labor costs
Priority response times
Faster repair and recovery
Predictable costs
Strong service guarantees
Higher reliability and lower operational risk
Why other options are incorrect:
A – Basic: Limited coverage; higher risk of delays.
B – Time & Material: Highest financial and operational risk.
D – Exclusive: Typically an enhanced premium model but not the primary “lowest risk” category
in EPI’s standard contract structure.
Thus, C is correct.
EPI DCFOM-Aligned Reference Concepts (Paraphrased)
A comprehensive contract provides the lowest operational risk for critical infrastructure.
Offers full-service coverage and fastest response times.
8.Which is not a specific leadership quality?
A. Accountability
B. Empathy
C. Honesty
D. Funny
Answer: D
Explanation:
Leadership qualities emphasized in EPI’s data center organizational framework include:
Accountability: taking ownership of decisions and actions.
Empathy: understanding staff perspectives and motivating teams.
Honesty: demonstrating integrity and trustworthiness.
These traits support effective team management, professional communication, and high-reliability
operations in mission-critical environments.
“Funny” is not a leadership quality recognized in any professional leadership framework.
While being personable can help morale, humor is not a leadership competency.
Thus, D is the correct answer.
EPI DCFOM-Aligned Reference Concepts (Paraphrased)
Leadership qualities relate to responsibility, integrity, and the ability to motivate and support teams.
Humor is not a defined leadership competency.
9.What is the purpose of a weight factor in a Request for Proposal (RFP) evaluation matrix?
A. To control the prices of the various offerings received
B. To reflect the importance of the selection criteria
C. To allow for full negotiation once vendors are shortlisted
D. To provide an overview of the number of employees working for the vendor
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Answer: B
Explanation:
In an RFP evaluation matrix, weight factors are applied to highlight the relative importance of each
evaluation criterion.
Examples of weighted criteria include:
Technical compliance
Response time
Cost
Warranty terms
SLA performance
The weight factor ensures that more critical criteria influence the final score more heavily, enabling an
objective and structured vendor selection.
Why the other options are incorrect:
A: Weighting does not control prices.
C: Negotiation comes after scoring.
D: Workforce size is not the purpose of weighting. Thus, B is correct.
EPI DCFOM-Aligned Reference Concepts (Paraphrased)
Weighted scoring ensures high-priority criteria significantly influence vendor selection. Supports objective
and transparent procurement.
10.When is the right moment to label assets?
A. The moment support and maintenance contracts apply
B. The moment of unpacking the equipment
C. The moment of testing the equipment
D. The moment of commissioning the equipment for production
Answer: B
Explanation:
EPI guidelines on asset management state that assets should be tagged and entered into the asset
management database as early as possible, specifically: At the moment of unpacking.
Reasons:
Prevents loss or misplacement
Ensures traceability during staging, testing, and installation
Supports lifecycle tracking from the earliest stage
Ensures accurate configuration and inventory management
Why other options are incorrect:
A: Contract activation is unrelated to labeling.
C: Testing occurs after unpacking; labeling must precede it.
D: Commissioning is too late; the asset must already be tracked. Thus, B is correct.
EPI DCFOM-Aligned Reference Concepts (Paraphrased) Asset labeling begins as soon as equipment is
unpacked.
Early tagging ensures full lifecycle traceability and compliance.