Making a Reservation

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MAKING A RESERVATION 
Gláucia Mendes
2o Ano
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 I would like to book...
 I would like to make a reservation...
Example:
Dear Sir/Madam
My name is (your name) and I would like to book a (type of room) in your hotel for (number) nights.
or Dear Mr Lianel
My name is (your name) and I'd like to make a reservation of a double room for two nights, from Monday 2nd August to Friday 6th August.
Making the reservation
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Specifing the type of room
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Saying when or for how long
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Period you'll stay
A Week
A Weekend
5 Days
Example:
I’ll be staying for a week.
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Asking about meals
bed and breakfast – só café da manhã
full board – pensão completa
half board – meia pensão
all inclusive – tudo incluido
Example:
I’d like to know about the meals you offer. Is there a choice? What does the price include, full board, half board or just bed and breakfast?
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Asking about the price
Could you give me an indication of your
 prices/rates per night?
What does it include?
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Asking about the facilities
  Is there a ...?
swimming pool - uma piscina
sauna 
gym – um ginásio 
beauty salon - um salão de beleza 
lift - um elevador 
Does the room have...
air conditioner/ minibar/ TV?
 
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Asking for more information
Could you confirm my booking?
Could you send me some information about all the activities that you have?
What time do I have to check in / do I have to 
 check out?
What kind of facilities does your hotel offer?
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Email Lay-out
TO:
FROM:
SUBJECT:
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Examples
Dear Mr Lawrence
I would like to book a double room for the month of August 2002.
I need a non-smoking room with bath and shower which faces the sea.
I should be grateful if you would confirm my booking as soon as
possible.
Please give me an indication of your rates per night including full board.
Are there any sports facilities in your hotel?
Yours sincerely,
John Carrier
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	To whom it may concern, I am writing to make a reservation for next weekend, July 10th, 2012 and also ask for some information about this hotel. My name is XXXXXXXXX XXXXXXX, I would like to reserve a room in your hotel for three nights. I will be arriving on the morning July 10th, 2012 with my wife and daughter. I will be leaving on the afternoon July 13th, 2012. I would like to know the availability and price for a sea view double room with an additional single bed, safe box, mini bar, air conditioner and free internet access. I would also like to schedule some activities before this trip, it would be greatly appreciated if you could provide me with some information on the surrounding area in regards to restaurants, shopping centers, entertainments and other interesting places. You can email me the above-mentioned information at: XXXXXXXXXXXXX Thanks in advance for your response. Yours faithfully, XXXXXX XXXXXXXXXXX.