TESTE 04

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PRÁTICA ORAL EM LÍNGUA INGLESA II 
4a aula 
 
 
Exercício: CEL0555_EX_A4_201703243277_V1 02/10/2018 20:47:51 (Finalizada) 
Aluno: OZIEL RIBEIRO MARINHO 2018.3 EAD 
Disciplina: CEL0555 - PRÁTICA ORAL EM LÍNGUA INGLESA II 201703243277 
 
 
 1a Questão 
 
You are talking business on the phone. How would you connect someone? 
 
e) Could you spell that, please? 
 
d) Jim is on another line at the moment. Would you like to hold? 
 a) Hello, this is John Block calling for Marina Smith. 
 
b) Good morning, this is Marina. 
 c) Please hold and I’ll put you through. 
 
Explicação: 
Connecting someone 
- One minute, I’ll transfer you now. 
- Please hold and I’ll put you through. /I’ll connect you. 
- Let me see if Jim is available. 
- One moment, please. 
- Hang on a minute. (informal) 
 
 
 2a Questão 
 
Choose the best response to complete the following sentence: "I _______ you to try a bit harder." 
 (c) see 
 (b) expect 
 
(a) like 
 
(e) make 
 
(d) hope 
 
Explicação: expect = 1. to think or believe something will happen, or someone will arrive: 2. normal and what 
usually happens: 3. to think that someone should behave in a particular way or do a particular thing. - TER A 
EXPECTATIVE. HOPE = MORE IN THE MEANING OF "ESPERANÇA". 
 
 
 3a Questão 
 
How would you reject having an appointment without rescheduling it? 
 
e) Ah, Wednesday is going to be a little difficult. I'd much prefer Friday, if that's alright with you. 
 
a) I'm afraid I can't on the 3rd. What about the 6th? 
 b) I am sorry I won't be able. 
 
d) Maybe 11. am, instead? 
 
c) How about next Friday, instead? 
 
 
Explicação: RESCHEDULING AN APPOINTMENT 
If you must reschedule or cancel an appointment, be sure to do so as soon as you know of the change in your 
schedule. 
1. You know we were going to meet next Friday? Well, I'm very sorry, but something urgent has come 
up. 
2. I'm afraid that I'm not going to be able to meet you after all. Can we fix another time? 
3. Something has just cropped up and I won't be able to meet you this afternoon. Can we make another 
time? 
4. Can we postpone our appointment? 
5. Let's see if we can find another day when we could get together. 
6. Could we postpone till Thursday? 
7. Could we move it up? (i.e. move it to an earlier time) / Could we move it up slightly? 
8. Could we move it up one hour? / Could we move it up to 12 o'clock? 
 
 
 4a Questão 
 
Choose the most suitable answer: “I’m not feeling well. Could you ___________ my meeting with John to 
tomorrow afternoon?” 
 
 (a) postpone 
 
(c) make it 
 
(e) double book 
 
(d) call off 
 
(b) delay 
 
Explicação: Postpone = decide to do something at a later time (Since John is late again, we have to postpone 
the meeting. 
 
 
 5a Questão 
 
Choose the best way to complete following sentence: “I’ll________________________.” 
 
 
(e) come straight with the point 
 (d) come straight to the point 
 
(b) come straight beside the point 
 
(a) come straight on the point 
 
(c) come straight up to a point 
 
Explicação: RESOLVING DIFFICULTIES 
I’ll come straight to the point = IR DIRETO AO ASSUNTO. 
I wasn’t particularly happy with Frankly 
Well? 
I’ve seen very little change. 
I’m afraid that 
Despite what you say 
I don’t want to jump to any conclusions 
 
 
 6a Questão 
 
Complete the following sentence: "I'm sorry, I can't __________ to the meeting today. I am very sick." 
 
(d) do 
 (c) make 
 (a) make it 
 
(b) arrive 
 
(e) be 
 
Explicação: MAKE IT = come (I’m sorry, I can’t make it to the meeting today. I am very sick). 
 
 
 7a Questão 
 
Complete this sentence with a proper expression: "What you need to do is look at your work and what you're 
doing and where that's taking you in your career. ______________that you are still employed to do a job, I 
expect you to do that job with a certain attitude." 
 
(c) But carrying in mind 
 (a) But bearing in mind 
 
(e) But making in mind 
 
(b) But holding in mind 
 
(d) But being in mind 
 
Explicação: 
Sean: Okay, well, I’m not going to get into a discussion about who deserved to get the job. Clearly, the 
person who was appointed was the right person for the job. What you need to do is look at your work and 
what you’re doing and where that’s taking you in your career. But bearing in mind that you are still employed 
to do a job and I expect you to do that job with a certain attitude. You’re meeting members of the public quite 
regularly - it’s important that you aren’t unhappy, or at least that you don’t show it. This meeting is really 
just to let you know I’m not happy with the effort that you’ve made... 
Michelle: Okay. 
Sean: And I really want to see some improvement. I know it’s difficult. I know that it’s depressing not to 
get a job, but you’ve got to snap out of it, you’ve got to get on with the job that you’re doing now. 
bear (or keep) in mind = remember and take into account. " you need to bear in mind that the figures vary from 
place to place" 
 
 
 8a Questão 
 
Complete this sentence with a proper expression: "At that point, ____________________ the way that you 
were behaving in the office, the way that you were being uncooperative, a little bit surly with people." 
 (c) I wasn’t particularly happy with 
 
(b) I wasn’t particularly happy of 
 
(d) I wasn’t particularly happy to 
 
(e) I wasn’t particularly happy from 
 
(a) I wasn’t particularly happy at 
 
Explicação: 
TRICKY CONVERSATIONS 
1. I’m not going to get into a discussion about 
2. Clearly 
3. What you need to do? 
4. But bearing in mind 
5. I expect you to. 
6. it’s important that you 
7. I’m not happy with the effort that you’ve made 
8. I really want to see some improvement