What are the two sets of measurements and indicators that the performance management component of the COBIT framework deals with? The performance ...
What are the two sets of measurements and indicators that the performance management component of the COBIT framework deals with?
The performance management component of the COBIT framework deals with measurements and indicators for IT results, which include execution and management of IT processes and services, service level management, strategy management, and project management.
The performance management component of the COBIT framework also deals with measurements and indicators for business results, which represent the impact of IT results in terms of value aggregation for the business.
The performance management component of the COBIT framework deals with measurements and indicators for IT results, which include execution and management of IT processes and services, service level management, strategy management, and project management.
The performance management component of the COBIT framework also deals with measurements and indicators for business results, which represent the impact of IT results in terms of value aggregation for the business.
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Ed 
O componente de gerenciamento de desempenho do framework COBIT lida com dois conjuntos de medições e indicadores: 1. Medidas e indicadores para resultados de TI, que incluem execução e gerenciamento de processos e serviços de TI, gerenciamento de nível de serviço, gerenciamento de estratégia e gerenciamento de projetos. 2. Medidas e indicadores para resultados de negócios, que representam o impacto dos resultados de TI em termos de agregação de valor para o negócio.
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