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Writing bank 39 © Oxford University Press
2 Complete the memo by putting 
the information a–f in the correct 
place.
a all transport vehicles will be fitted 
with GPS navigation system 
equipment
b Short briefing courses
c Would all drivers please sign up
d Memo
e to improve the efficiency of our 
delivery service
f Transport Department
3 1 Write a memo to all staff 
working in the Food 
Department at Briteways 
Supermarket. Use the notes in A 
below. Provide a company 
address, date, etc. Write 80–100 
words.
 2 Start Engineering have recently 
signed a contract with a 
German company, Poch AG, to 
supply them with components 
for the next three years. A 
group of Senior Managers from 
the company are coming to 
visit Start Engineering. Write 
a memo to all staff using the 
notes in B below. Write 70–90 
words.
 
visit 10 – 13 April
be prepared to answer technical questions – 
be helpful
be prepared to explain production procedures 
– be informative
arrange lunch and rest breaks so there is 
always someone available to answer any 
technical questions
Change in fruit and vegetable packaging – 
will stop using plastic trays
New trays compostable, starting next month
Less attractive so staff need to reassure 
customers
Company advertising campaign to promote 
them as environmentally-friendly next month
Everyone to attend short training session 
Friday 1p.m., Room D
Those unable to attend, speak to line manager
1
To 2
From General Manager
Subject GPS vehicle navigation system for all delivery vehicles
Date 24 November 20—
As part of the company efficiency programme, 3 
over the next few weeks. This equipment will allow drivers to find their 
way to delivery addresses more quickly and 4.
5 on how to operate the equipment will be run 
on Monday 4, Tuesday 5 and Thursday 7 December at 8.30 a.m. 
6 for one of these dates with their group 
manager.
A B
 Kirby North Industrial Estate
 Kirby
Kirby Components