Prévia do material em texto
,
'
G
v
-,\h
e_
,~
r'\t
Interview
q
u
e
stio
n
s fo
r S
upervisors
Q
l
Q
2
Q
3
Q
4
Q
S
Q
6
Q
7
Q
B
Q
l
Q
3
Q
4
Q
S
C
O
M
M
U
N
IC
A
TIO
N
•
i.M
~
lltsight into a sa,,e,tisor's a
b
ility to assess how
w
ell they interact w
ith different team
s, convey inform
ation, a
n
d
ensure
effective oi:,erotionol delive, ,.
C
an you ~
e
s~
ib
e
w
h
a
t are your biggest challenges w
hen
/ 1
/
/ £
,1
~
.N
!,
com
m
unicating to
your team
?
~
CJ,
C
an you describe h
o
w
you typ
ica
lly com
m
unicate sh
ift updates
to
your te
a
m
and th
e
n
e
xt team
?
C
an you give an exam
ple o
f a tim
e
w
hen m
iscom
m
unication
caused an issue? H
o
w
d
id
your resolve it?
H
o
w
d
o
you a
d
ju
st your com
m
unication style w
hen dealing
w
ith
d
iffe
re
n
t team
m
em
bers (e.g. experienced vs new
em
ployees)?
H
o
w
d
o
you handle language barriers w
ith
in
your te
a
m
and
h
o
w
d
o
you ensure cla
rity w
hen giving instructions?
W
h
a
t w
ould you regard as yo
u
r biggest strength w
hen
com
m
unicating to
your team
?
G
G
,-,e,~A
~5-
,~ ~
re
,t
l,-1
~
r kr~
o ¥A
\
s,(vve
veed'?.AC"' i,O
rc
~
w
~
5
G
,5 t4':tn
tify th
e
ro
o
t
-,.,4
ff
6 T\., 1
( j
J
re
e
cause?
H
o
w
d
o
you p
rio
ritize
w
h
ich
issues need im
m
e
d
ia
te
a
tte
n
tio
n
and w
h
ich
can w
a
it?
W
h
a
t ste
p
s d
o
you ta
ke
to
fu
lly understand a p
ro
b
le
m
b
e
fo
re
m
a
kin
g
a d
e
cisio
n
?
H
o
w
d
o
yo
u
h
a
n
d
le
u
n
e
xp
e
cte
d
p
ro
b
le
m
s o
r re
cu
rrin
g
issu
e
s
th
a
t arise d
u
rin
g
sh
ift handovers?
v,e,e /J
{ t'»ue.5
G
g
(
X
~
In
te
rvie
w
questions fo
r S
upervisors
Q
6
Q
7
Q
B
Q
9
Q
lO
Q
ll
Q
12
C
an you d
e
scrib
e
a tim
e
w
h
e
n
you had to
m
ake a q
u
ick d
e
cisio
n
u
n
d
e
r pressure? W
h
a
t w
a
s th
e
o
u
tco
m
e
?
W
h
a
t d
o
you d
o
if you d
o
n
't have a
ll th
e
necessary in
fo
rm
a
tio
n
to
m
a
ke
an im
m
e
d
ia
te
d
e
cisio
n
?
H
o
w
d
o
you ensure fairness and co
n
siste
n
cy in yo
u
r d
e
cisio
n
s
w
h
e
n
m
anaging d
iffe
re
n
t te
a
m
s across shifts?
H
o
w
w
o
u
ld
you h
a
n
d
le
th
e
co
n
se
q
u
e
n
ce
s if you have m
a
d
e
a
d
e
cisio
n
th
a
t d
id
n
't go as p
la
n
n
e
d
?
H
o
w
d
o
you d
e
cid
e
w
h
a
t to
d
o
w
h
e
n
you have m
u
ltip
le
urgent
ta
sks a
t once?
H
o
w
d
o
you ensure sm
o
o
th
o
p
e
ra
tio
n
s w
h
e
n
faced w
ith
u
n
e
xp
e
cte
d
absences o
r la
st-m
in
u
te
changes in
th
e
sh
ift?
T
ell m
e
h
o
w
you have to
m
a
ke
d
ifficu
lt d
e
cisio
n
s d
u
e
to
sta
ff
shortages o
r lim
ite
d
re
so
u
rce
s
G
G
G
'T
E
A
M
W
O
R
K
A
N
D
LE
A
D
E
R
S
H
IP
- •
Thea questlanswn give a cle
a
r p
ictu
re
o
f th
e
supervisor's leadership abilities, te
a
m
m
anagem
ent skills, a
n
d
h
o
w
th
e
y a
d
a
p
t th
e
ir style to
d
iffe
re
n
t shifts a
n
d
team
s.
Q
l
Q
2
Q
3
Q
4
H
o
w
d
o
you m
ake yo
u
r te
a
m
p
a
rt o
f th
e
d
e
cisio
n
-m
a
kin
g
process?
H
o
w
d
o
you m
anage yo
u
r te
a
m
if th
e
re
is a change in sh
ift
schedules o
r p
ro
ce
d
u
re
s?
H
o
w
do you m
o
tiva
te
yo
u
r te
a
m
to
sta
y fo
cu
se
d
if things d
o
n
't go
to
plan?
W
h
a
t kind o
f su
p
e
rviso
r d
o
you th
in
k you are (ta
p
p
in
g
in
to
se
lf
aw
areness)?
G
t,c
.v
,S
,C
D
..vj A...vd. A~\
...-{ro
L
~
~
l
•
C
)
N
!
J
Q
6
Q
7
Q
B
W
h
a
t kind o
f le
a
d
e
rsh
ip
style
do you have?
In w
h
a
t w
a
y d
o
e
s th
is le
a
d
e
rsh
ip
style
change w
hen m
anaging
d
iffe
re
n
t te
a
m
s across sh
ifts?
G
ive m
e
an e
xa
m
p
le
o
f h
o
w
you m
o
tiva
te
yo
u
r te
a
m
d
u
rin
g
a
d
ifficu
lt sh
ift
f k4v-e ~
~
~
O
e
i 1'4{\ vG
-
~
A
,
,.5
I
r
In
te
rvie
w
q
u
e
stio
n
s fo
r S
upervisors
Q
9
I A
re you a
p
p
ro
a
ch
a
b
le
o
r d
o
you th
in
k your te
a
m
m
e
m
b
e
rs fe
a
r
you and w
hy is th
a
t?
Q
lO
I H
o
w
d
o
yo
u
alw
ays ensure fairness and co
n
siste
n
cy across
diverse te
a
m
s w
hen su
p
p
o
rtin
g
th
e
m
?
Q
ll
I C
an yo
u
share an exam
ple o
f h
o
w
you have helped an em
ployee
im
p
ro
ve
th
e
ir perform
ance?
Q
l2
I H
o
w
d
o
you m
e
e
t a situ
a
tio
n
o
f h
o
w
you have helped an
em
ployee im
p
ro
ve
th
e
ir p
e
rfo
rm
a
n
ce
?
Q
13
I H
o
w
d
o
you encourage te
a
m
d
yn
a
m
ics and te
a
m
w
o
rk am
ong
em
ployees w
h
o
w
o
rk in
d
iffe
re
n
t sh
ifts and d
o
n
't see each
o
th
e
r?
Q
l4
I H
o
w
d
o
you se
t a positive e
xa
m
p
le
fo
r yo
u
r team
?
Q
l5
I H
o
w
d
o
you b
u
ild
tru
st and re
sp
e
ct am
ong yo
u
r te
a
m
m
e
m
b
e
rs
and V
\'ith ~
ourself?
Q
l6
I W
h
a
t d
o
you fin
d
m
o
st ch
a
lle
n
g
in
g
w
h
e
n
m
anaging d
iffe
re
n
t
shifts?
Q
l 7
I W
h
a
t p
a
rt o
f yo
u
r jo
b
d
o
yo
u
fin
d
th
e
m
o
st inspirational?
Q
18
H
ow
d
o
you m
a
in
ta
in
co
n
siste
n
cy in supervision w
hen dealing
G
G
G
~
4
M
~
A
,V
~
5
~
v
~
f"O
U
',,e
~
,c
,e
-A
"C
e1 5
C
"'-~
v
~
.:J
4.,c.JJ
K
e-et e
v
e
f'/(
f)
~
"U