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MOST COMMON JOB INTERVIEW QUESTIONS AND ANSWERS Let’s take a look at them: Can you tell me something about yourself? “I like to manage people and work on interesting projects. I have been working for IBM for the past ten years, but am looking for a new challenge right now. I like to do sports, especially football and spend my free time with my wife.” “I was born and raised in Milan, Italy. I attended the University of Milan and received my master's degree in Economics. I have worked for 12 years as a financial consultant in Milan for various companies including Rossi Consultants, Quasar Insurance and Sardi and Sons. I enjoy playing tennis in my free time and learning languages.” “I've just graduated from the University of Singapore with a degree in Computers. During the summers, I worked as a systems administrator for a small company to help pay for my education.” Why did you apply for this job? “I really like the job description and the working duties for this position. I believe that I am the perfect match for the job and can be an asset for your team.” “I decided to apply because I really like the vision of your company and the possibilities for me there. It is a role where I can use my full potential and really help your company to grow.” I've been looking for a job where I can use my creative skills and work with people. I've heard good things about your company.” Why did you leave your last job/ Why are you planning to leave your job? “My last job was not challenging enough. I was not motivated to wake up to work anymore and I really needed a change. Based on the job description I really believe that I can find what am I looking for in your company.” “There was a downsizing in our company and similarly to most people in my department, I was fired. However, it is the past. I am ready to utilize the knowledge and experience and start to build my new career in your corporation.” Tell me something about your education “I studied in Cambridge. I acquired knowledge from statistics, project management and process management. I was very active during my studies and took part in several practical projects. Overall my studies were really practical and I believe that I am very well prepared for this job of a project manager.” “Well, I graduated from Tokyo University with a BA in business and then did a one-year postgraduate diploma in accounting.” Can you tell us something more about your working experience? “My main responsibility was looking after the company's largest clients, but I also assisted in developing new business.” Why should we hire you? “Well, I have a relevant experience for the job and I am strongly motivated to work for your company.” “I fulfill all the requirements for the job. However, some other applicants do probably also fulfill it. I think that I am a nice guy and help to create a good atmosphere in the workplace. You can contact my previous employers to question about this.” “I believe that I bring success with me to the companies. All the companies where I worked were prospering. It is good to have such a worker in your team, isn’t it?” You need someone who can produce results, and my background and experience are proof of my ability. For example..." What are your strengths? “I am very responsible person and always accomplish all my duties.” “I am a very organized person, what is strongly reflected in my work.” “I have a determination and ability to get things done. At the same time, I have strong analytical abilities and problem solving skills. These skills combine to give me a unique ability to solve problems and then implement productive solutions." “I work well under pressure. When there is a deadline (a time by which the work must be finished), I can focus on the task at hand (current project) and structure my work schedule well.” “I am a trouble shooter. When there was a problem at my last job, the manager would always ask me to solve it.” What are your weaknesses? “I am not very patient, what is obviously not good. But I am working on it every day, doing various exercises.” “Sometimes I struggle to concentrate. However, I practice every day and my concentration has improved over the years.” “I trust the people too much. It is nice to live with it, but it brought me into many problematic situations in the past. However, as I am getting older I am starting to distinguish who I can trust and who I can not trust.” “I am overzealous (work too hard) and become nervous when my co-workers are not pulling their weight (doing their job). However, I am aware of this problem, and before I say anything to anyone, I ask myself why the colleague is having difficulties.” What are your goals in five years horizon? “My goal is to become a better manager and help my employer to achieve good results as much as I can.” “I would like to be promoted in five years and have a really good job in a really good company – like yours one.” "If selected I would hope to meet my goals and take advantage of opportunities to learn so I will be considered for other positions within the company. I hope to build my career with a company such as this one." What are your biggest achievements so far? “When I worked like a sales manager in Cobeco Inc., the sales of the company grew by 20 percent every year.” “I became a better person over the years. I learned to listen to the others and see the good in people. I consider this as my biggest achievement.” What characterize a good boss/ colleague from your point of view? “I can get along with everyone. All I want to be sure about when it comes to my boss and colleagues is that they are qualified for the job. And when I see the level of proficiency in this interview, I am sure they are qualified.” “There is nothing like an ideal boss for me. I simply focus on my job and on my performance and try to avoid any conflicts with other employees.” What motivates you/ How do you motivate the others? “I want to feel important in my job, do a good job for my employer. This is very important for me, to see a purpose in my job. It naturally motivates me to work hard and try to become better every day.” “I just like to work. If I was not strongly motivated to do this job, I would not apply for it. I would never work only for money.” Can you work under pressure? “Yes, a good example is …” If you had a conflict with a colleague, what would you do to resolve it? “If there was a problem, I would ask the person who is upset to go out for coffee so we could talk about what was wrong, and come up with a solution together. I would do my best to resolve the problem quickly so it doesn't get any bigger.” If you had a problem and did not know the answer, how would you find the solution? “In my last job I sometimes had to find answers to IT questions. I would often go on the Internet and look for blogs on the topic I needed to learn about. I enjoy learning new things, so research is actually one of my hobbies.” Are you a self-starter, able to work without constant supervision? “Yes. I enjoy the freedom of working alone.” Do you enjoy working in a team? “I do. I like the support and creativity that you get from a group.” Imagine you have a deadline and you are running out of time. What would you do? “I'm not afraid to ask for help when I need it. I would probably approach my manager and explain the problem and ask for extra resources. If it was a strict deadline and Icouldn't get extra help, I'd work as fast as I could get the job done.” Looking at your résumé, you take a lot of personal development courses. What was the last course you took, and why did you take it? “The last course I took was Excel level 3. I had started using Excel spreadsheets more regularly, so I wanted to upgrade my skills.” What do you know about our organization? “Everything I've seen and heard makes me want to be a part of this organization. I understand your industry is _____ and your primary customer is ____. A particularly exciting part of your business appears to be ________ ." What are your salary expectations? “First of all, salary is not a deciding factor for me. I really like the job description and want to get this job. I will accept an average salary for this position what is something between $35,000 and $40,000″, according to my knowledge.” “I really like this job and would like to do it. I have looked at the average salaries and found out that the average is between $35,000 and $40,000 for this position. I am willing to accept the lower figure from this range, as I really like would like to have this job.” “My salary requirements are negotiable. Your firm has a reputation of compensating employees fairly and I trust you would do the same in my case. I am very interested in finding the right opportunity and will be open to any fair offer when I do so." When are you able to start? “I am ready to start as soon as possible.” “There is a two months notice period in my company. However, I have very good relations with my boss so I am sure I can negotiate it and start earlier.” “I could possibly start tomorrow, but I want to finish the project I currently work on. It will be very unprofessional and irresponsible from me to leave now. I will need two or three weeks. I hope you understand this.” Do you have any questions? “What are the next steps of the recruiting process?” “Can you tell me something more about the working environment?” “What are the goals of your company in long term horizon?” DIALOGUE SITUATION: HOW YO SUCCEED AT A JOB INTERVIEW Fay asks Jerry for advice on how to succeed at a job interview Fay: Hi Jerry. I'm thinking of applying for a job with a multinational company, but I'm worried about having an interview in English. Can you give me any good tips? Jerry: Hmmm. That's a tough one. I guess the first thing is to try to make a good impression. We often say, "you never get a second chance to make a first impression". You really need to get off to a good start. Fay: That sounds like good advice. Maybe I could sing and dance for them, ha ha ha! Then they'd really be impressed! But seriously, how do I make a good first impression? Jerry: To begin with, you should firmly shake the interviewer's hand while greeting him or her with a smile. Be sure to keep eye contact, especially when listening to the interviewer. Fay: Ah, "body language" is really important, isn't it? Jerry: Yes, it is. The second thing is to have confidence. You get confidence from being prepared. You should learn a little bit about the company before the interview. Find out what they do, how long they've been in business, what their business motto is, that kind of thing. You should also anticipate possible questions, and think about how you will answer. Fay: Should I memorize my answers beforehand? Jerry: No! Definitely not! That sounds very mechanical. You should be natural when you speak. Just think about how you want to answer, and choose the right words at the time of the interview. That way, you can use the interviewer's own words in your answer, which shows you've been listening. Then you're sure to make a good impression. Fay: I never thought about that before. You're really smart, Jerry! But what should I do if I can't remember an English word when I'm answering a question? Jerry: In that case, you have to paraphrase. In other words, you have to explain what you want to say. For example, if you forget the word "manufacturing", you can say "making a product" instead. Or instead of "statistics" you could say "using many big numbers to describe something". Fay: That's very helpful, Jerry. Thanks so much. Ah, one more thing. Should I ask about the salary during the interview? Jerry: No, either let them bring up the topic of money, or else wait for a second interview. If you prepare well, make a good first impression, have confidence, and use English naturally, you're almost certain to be interviewed again. Good luck! Now, let’s take a look at some dialogues DIALOGUE SITUATION: A SATURDAY JOB John has a job interview for a Saturday job Interviewer: So, you've applied for the Saturday position, right? John: Yes, I have. Interviewer: Can you tell me what made you reply to our advertisement? John: Well, I was looking for a part-time job to help me through college. And I think that I'd be really good at this kind of work. Interviewer: Do you know exactly what you would be doing as a shop assistant? John: Well I imagine I would be helping customers, keeping a check on the supplies in the store, and preparing the shop for business. Interviewer: That about covers it, you would also be responsible for keeping the front of the store tidy. What sort of student do you regard yourself as . . . did you enjoy studying while you were at school? John: I suppose I'm a reasonable student. I passed all my exams and I enjoy studying subjects that interest me. Interviewer: Have you any previous work experience? John: Yes. I worked part-time at a take-away in the summer holidays. Interviewer: Now, do you have any questions you'd like to ask me about the position? John: Yes. Could you tell me what hours I'd have to work? Interviewer: We open at 9.00, but you would be expected to arrive at 8.30 and we close at 6.00 pm. You would be able to leave then. I think I have asked you everything I wanted to. Thank you for coming along to the interview. John: Thank you. When will I know if I have been successful? Interviewer: We'll be making our decision next Monday, we'll give you a call. DIALOGUE SITUATION: A SATURDAY JOB Interviewer: So why did you decide to apply for this job? Candidate: Well, I’ve always wanted to work in this sector and I feel I have the right profile and experience for the post. Interviewer: Tell me a bit about your experience. Candidate: Well, my background is in administration. In my previous job I was responsible for the day-to-day running of a small but busy office. I’m keen to work in a larger organization which will allow me to develop my existing skills and take on new responsibilities. Interviewer: This job involves working under pressure and to tight deadlines. How would you cope with that? Candidate: Well, I enjoy a challenge and work better under pressure. But I believe in proper planning and time management to get the job done efficiently. Interviewer: What has been your biggest problem in your work to date? Candidate: Well, when I took up the post of office manager everyone was spending too much time in meetings which seemed to go on for ever. I rescheduled our meetings to just before lunch and they started to go much quicker. Productivity went right up and earned me a pay rise. So my biggest problem turned out to be my greatest achievement …
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