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Use these guidelines Use these words and expressions 1. INTRODUCE... yourself (studies, future plans, ...) the company (type of activity, location, assets, problems) A work placement / a training period / a training session / a work experience 2. EXPLAIN... how you prepared your work experience. how you chose / found the company. what you expected from this experience. I started applying for this position in October. I had to call a large number of firms. They were impressed by my CV. 3. DESCRIBE... your activities. (Did you analyze a problem? Did you create / improve something? What tools did you use? What were your working hours? Did you work on your own or in a team?) the difficulties you had to face. (They could be technical problems, or human relationships problems.) I worked with my tutor / supervisor in the R&D [Research & Development] department. I sometimes worked on my own. I was in charge of the supply chain. I had to reorganize the warehouse. My job consisted in reorganising the warehouse. I was asked to reorganise the warehouse. I carried out a study of the supply chain. I had no difficulty mastering the new software they used. The staff were very friendly. 4. ANALYSE... the results. for the company. (Will they use what you created? Did you change their way of working?) for yourself. in terms of professional skills. (What did you learn / improve?) in terms of personality: what qualities did you develop (self-reliance, patience, team-work, creativity, ...) what you liked and didn't like. Has it changed your attitude? your vision of working life? your choice of a career? They are still using the forms I created. They have accepted my suggestions. It gave me first-hand knowledge of life in a factory. It forced me to master new skills. It showed me how important it is to speak English. 5. by deciding if it was a positive / I think it was a great CONCLUDE... negative experience. experience. It was not quite as positive as I expected. DIALOGUE SITUATION: INTERVIEW WITH JODY, HAIR STYLIST AND MAKEUP ARTIST Pay special attention to the words in bold in order to increase your vocabulary. Interviewer: So, What’s your name? Jody: Jody Kinney. Interviewer: And what’s your job title? Jody: I’m a hair stylist and makeup artist. Interviewer: How long have you been working in this job? Jody: For about eight years. Interviewer: What experience did you have before that helps you in this job? Jody: Probably just experience with people. I like people and I’ve always done people’s makeup and stuff, so… Interviewer: What training or education did you have that helps in this job? Jody: Well, I went to beauty school, and then I did assisting in a salon, so I was someone’s assistant, and then learned from then until I was confident to go out on my own. Interviewer: How long is beauty school? Jody: If you do it full time, it’s about eleven months, give or take a few days here and there. Interviewer: And then, after that, how long did it take you to feel confident to go out on your own? Jody: About three months. Interviewer: That’s pretty good. Jody: Yeah Interviewer: What classes, or training would you suggest for someone interested in this job? Jody: Well, they’d have to go to beauty school, and then, it’s always encouraged to continue education, to keep going to classes and learning different things. Learning new things, yeah. ‘cause you’re never finished learning. Interviewer: What kind of person would be good for this job? Jody: Someone who can handle people – all different personalities, a people pleaser basically, yeah Interviewer: What is the most fun part of your work? Jody: I get to talk all day about whatever I want. I can dress however I want. Instant gratification. Someone comes in looking bad, and they leave looking good. And they have a big smile on their face, and I have lots of freedom, and, yeah, it’s and you make people look pretty. It’s great. Interviewer: What is the most challenging or difficult part of your work? Jody: Challenging is . . . . Interviewer: Is it all easy? Jody: No. Depending on the client. Clients can be very challenging. Really picky people that are never happy. So there’s lots of those, but generally, it’s not a big challenge – finding the right place to work, you know, the right amount of business, you know. Paper work is always fun. Doing your taxes – that’s challenging. Interviewer: What is your busy period at work, is it part of the year, part of the month? Jody: Busiest is probably fall and winter, like Christmas area – around Christmas and also spring. Interviewer: What is special or unique about your job? Jody: Just that every single person is different, even though it’s all hair, you know. It’s never monotonous. It’s always – Every single person is different, so it doesn’t get boring, and, yeah, it’s great – you make people happy. That’s the best part. Interviewer: Thank you. Jody: You’re welcome. DIALOGUE SITUATION: TALKING ABOUT YOUR JOB Now let’s take a look at a more advanced level dialogue. People use now business jargon (special vocabulary concerned to business). You’ll first read the dialogue with the jargons and then the “translated” version. Tim: Hey, can I get a little facetime? Randall: Sure, let's dialogue. Tim: Great. I tried to ping you earlier, but you weren't in. Randall: Yeah, I had to handle some pushback on my proposal. Tim: Really, why was that? Randall: Well, I've come up with a number of synergies in the value chain. My value proposition was to seamlessly integrate our customer service reps. Tim: Sounds like a win-win. How long is the ramp-up? Randall: That's the problem. I projected a roll-out in two months. C-level people want to dial-in the project in two weeks. Tim: ...but you're proposing an end-to-end solution! Randall: Yeah, I know. I had the time-frame mapped out for all the deliverables, too. Tim: Sometimes you have to wonder about high-level management's capabilities to leverage people like you! Randall: You're much too kind! Anyway, what was it you wanted to talk to me about? Tim: Nothing much, I just wanted to give you a heads-up on some performance management issues I've been having with Pete. Randall: No room to breathe? Tim: You've got it .... TRANSLATION INTO EASY (WELL, EASIER) ENGLISH Tim: Hey, do you have some time for me? Randall: Sure, let's talk. Tim: Great. I tried to contact you earlier, but you weren't in. Randall: Yeah, I had to manage some complaints about my idea for the company. Tim: Really, why was that? Randall: Well, I thought of a number of tasks that can complement each other in how we provide our service. My improvement idea was to include our customer service representatives our processes. Tim: That sounds like a good idea for everybody. How long will it take to put your plan into action? Randall: That's the problem. I think it will take two months to put into place. The directors want to put the project into action in two weeks. Tim: ...but you've suggested a complete solution to the problem! Randall: Yes, I know. I had developed a schedule for all of the improvements, too. Tim: Sometimes it's difficult to understand why upper management can't take advantage of people like you! Randall: You're much too kind! Anyway, what was it you wanted to talk to me about? Tim: Nothing much. I just wanted to tell you ahead of time about some problems I'm having with Pete trying to control everything I do. Randall: No room for your own efforts? Tim: That's right. KEY VOCABULARY facetime (noun)- time together to dialogue (verb) - to speak to ping (verb) - to contact someone pushback (noun) - to object to, complain about synergies (noun) - combinations in efforts that improve something value chain (noun) - the group of processes thatprovide something positive value proposition (noun) - the improvement idea seamlessly (adverb) - flowing smoothly to integrate (verb) - to include in a process win-win (noun, also used as an adjective) - successful outcome for everyone involved ramp-up (noun, also used as a verb) - time it takes to do something roll-out (noun, also used as a verb) - time it takes to do something C-level (adjective) - upper management, directors to dial-in (verb) - time it takes to do something end-to-end (adjective) - complete time-frame (noun) - amount of time needed to map out (verb) - to plan deliverables (noun) - specific improvements or products to be made to leverage (verb) - to take advantage of something heads-up (noun) - notice of something performance management (noun) - way of managing someone Now, in order to listen to more examples, go to: Talking about your job - http://www.businessenglishpod.com/2010/05/02/bep-159- int-talking-about-your-job/ Talking about your company - http://www.businessenglishpod.com/2010/05/09/bep- 160-int-talking-about-your-company/
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