Assuming the text is about ISO 9000, which of the following statements is true?
a) The ISO 9000 series of standards applies exclusively to large ...
Assuming the text is about ISO 9000, which of the following statements is true?
a) The ISO 9000 series of standards applies exclusively to large industrial companies. b) The scope of the quality management system defines the extent of the processes that will be covered by it, because the organization cannot implement a quality management system with a scope limited to some processes. c) The organization finds that it cannot apply certain ISO 9001 requirements; it must make the necessary modifications, as all requirements must be met. d) The company must maintain a quality manual that includes the scope of the quality management system, including details and justifications for any exclusions. e) When a company implements the quality management system for its processes, its product receives an ISO 9000 quality seal.
A alternativa correta é a letra D) A empresa deve manter um manual da qualidade que inclua o escopo do sistema de gestão da qualidade, incluindo detalhes e justificativas para quaisquer exclusões.
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